The Bartlett in El Paso, TX
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Information last verified:
221 Bartlett Drive, El Paso, TX 79912
For more information about senior living options: (844) 490-3973
At The Bartlett, the monthly cost for a studio apartment is $2,900, positioning it as a competitive option compared to both El Paso County and the broader Texas market. In El Paso County, studios average around $3,115, while statewide in Texas, the costs rise significantly to approximately $3,758. This makes The Bartlett not only an enticing choice for those seeking comfortable living arrangements but also an economically savvy one in comparison to its regional counterparts. By offering a lower price point than both the county and state averages, The Bartlett provides residents with quality housing that aligns well with their budgetary needs without compromising on lifestyle.
| Floor plans | The Bartlett | El Paso County | Texas |
|---|---|---|---|
| Studio | $2,900 | $3,115 | $3,758 |
The Bartlett staff are exceptional, very helpful, and caring. The dining room staff attend to residents with attentiveness and kindness. Glena Gilliam and Tom Floren have been incredibly helpful. The 24/7 care and physical therapy support recovery based on each resident’s needs. The facility is clean, well organized, and inviting. The staff treat residents like family, providing compassionate care. The nursing, rehab, and support teams are professional and dedicated. Families feel grateful for the care and would readily recommend Bartlett.
Terrible treatment and insensitive staff are described, with patients treated like numbers rather than people. The skilled nursing staff are said to lack empathy and be rude, leaving patients unattended and at risk. There are reports of medication mismanagement, including double dosing and giving residents medications not prescribed to them. Belongings and clothes are reported as missing or mixed with others' items. Communication is poor, with unanswered questions and phone lines often not answered. Dietary care is criticized for not respecting special diets and serving meals that don’t meet residents’ needs.The Bartlett in El Paso is best suited for families seeking a rehab-forward environment where skilled nursing care is delivered with genuine, relationship-focused attention. This community stands out for residents recovering from surgery or injury, and for those who will benefit from a strong physical and occupational therapy program paired with a warm, observant staff. The facility’s culture emphasizes hands-on care, clean surroundings, and a dining experience that feels restaurant-like, all of which create daily reassurance for loved ones watching a transition from hospital to home-like living. For families navigating ongoing medical needs, Bartlett offers a tangible sense of continuity, assisted living and skilled nursing side by side, so moves can be adjusted without disrupting familiar care teams.
On the other hand, potential residents who demand flawless, uniform care around the clock may want to compare alternatives. A portion of reviews flag concerns about staffing consistency, especially on the weekend and within the skilled nursing side, with reports of slow responses and occasional med-related or care-delivery gaps. Some families also voice worries about communication, call-back reliability, and the handling of dietary restrictions or oxygen needs. Cost can be a factor as well, with at least one reviewer noting that the excellent care comes with a high price tag. For those who require ultra-stable, transparency-driven operations or have encountered persistent staffing shortages, a careful side-by-side comparison with other El Paso options is prudent.
The Bartlett’s strongest advantages are consistently echoed in the therapy suite and daily care. Physical therapy and occupational therapy are frequently described as effective and intensive, contributing to meaningful recovery and functional gains. The nursing and CNA teams are cited as courteous, patient, and genuinely involved in residents’ daily routines, from meals to activities. Cleanliness is a recurrent and persuasive refrain, rooms, hallways, and common areas are kept pristine, with smells controlled and maintenance responsive. The dining service earns praise for quality, variety, and responsiveness to individual preferences, often accommodating substitutions or extras without hesitation. Beyond care, the facility’s extras, the shuttle to appointments, in-house beauty shop, and a steady calendar of activities, reduce family burdens and help residents participate in meaningful routines.
Nevertheless, a nontrivial share of negative comments cannot be dismissed. Some reviewers describe episodes of inattentive or insensitive treatment, with delays in assistance and instances where residents were not promptly checked or appropriately supported. Weekend coverage gaps, unanswered phone lines, and occasional loss of belongings or mismanagement of medications appear in a minority of accounts. A subset of critiques centers on the skilled nursing side, where empathy and timely intervention are not always aligned with expectations, and where questions about oxygen support, feeding choices, or bed-change protocols surface. While these reviews do not define Bartlett, they underscore the need for prospective families to probe frontline responsiveness, staff stability, and safety protocols during visits.
The positives at Bartlett can meaningfully offset the concerns for families who value tangible rehab outcomes and a nurturing environment. When staff are engaged, residents show improvements in mobility and daily function, and families repeatedly report a sense of trust and peace of mind. The dining experience and cleanliness, reinforced by attentive kitchen, housekeeping, and nursing teams, deliver a consistent baseline of comfort. To offset the potential drawbacks, it is essential to insist on a clear care-planning process, confirm weekend and night shift coverage, and request direct lines of communication with the director or ADON. Asking for a tour that emphasizes real-time interactions with front-line staff, not just administratively led moments, often reveals how well Bartlett handles urgent needs, routine questions, and the cadence of daily life for residents.
For families weighing Bartlett, the decision hinges on priorities. If rehabilitation progress, a home-like atmosphere, and a culture of compassionate, attentive care weigh heavily, Bartlett offers a credible path forward with proven therapy, strong staff engagement, and a clean, organized setting. If, instead, safety metrics, consistent weekend staffing, and razor-sharp medication management under every circumstance are non-negotiable, alternatives merit careful consideration and direct comparison of staffing patterns, incident histories, and cost-to-value dynamics. In evaluating Bartlett, concrete questions should target weekend coverage, nurse-to-resident ratios on the floor, medication reconciliation processes, and escalation protocols for urgent concerns. When these elements align with family expectations, Bartlett provides a practical, dependable option that supports both recovery and everyday quality of life for a loved one.
70 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Bartlett in El Paso, TX is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community provides activities on-site to keep residents engaged and entertained, as well as air-conditioning to ensure their comfort. Bath tubs are available for relaxation and beautician services are offered on-site for personal grooming needs.
Residents can enjoy cable or satellite TV in their fully furnished apartments, and community-operated transportation is available for their convenience. The computer center allows residents to stay connected, while devotional services can be attended both off-site and on-site. Meals are provided in a restaurant-style dining room with special dietary restrictions accommodated, and private bathrooms provide privacy and independence.
Additional amenities include a fitness room, gaming room, garden, small library, outdoor common areas, and an indoor wellness center. The Bartlett also offers move-in coordination and respite or short-term stays for those who may need temporary care. Transportation arrangements for non-medical purposes and to doctors' appointments are also provided.
The care services at The Bartlett include 24-hour call system and supervision to ensure the safety of residents. Assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care is offered by trained staff members. Special attention is given to those with diabetes through appropriate diets and diabetic care. Incontinence care is also provided when needed.
Medication management is available for residents who require assistance in taking their medications properly. A mental wellness program helps cater to the emotional well-being of residents along with any necessary support for special dietary restrictions.
The dining experience at The Bartlett includes meals prepared by experienced chefs with options for special dietary restrictions including vegetarian meals. Residents can participate in various activities both on-site and through community-sponsored programs. Concierge services are provided along with planned day trips, resident-run activities, fitness programs, and scheduled daily activities.
Conveniently located in the vicinity are several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This ensures that residents have access to necessary amenities and services outside the community.
Overall, The Bartlett offers a comprehensive assisted living experience with excellent amenities and care services to provide a comfortable and engaging environment for its residents.
This part of El Paso, Texas offers a convenient and diverse range of amenities for senior living. There are numerous restaurants nearby, including fast food options like Chick-Fil-A and McDonald's, as well as sit-down dining options like P.F. Chang's. Additionally, there are several cafes such as Starbucks and District Coffee for socializing or enjoying a cup of coffee. For healthcare needs, there are multiple pharmacies and medical facilities in close proximity, including urgent care centers and hospitals like The Hospitals of Providence Transmountain Campus and University Medical Center of El Paso. Furthermore, the area is home to parks like Crestmont Park for outdoor recreation and places of worship such as Abundant Living Faith Center for spiritual support. Transportation options are also easily accessible with the El Paso International Airport only 10.5 miles away. Overall, this area provides a convenient and well-rounded environment for senior living in El Paso.
At The Bartlett, the monthly cost for a studio apartment is $2,900, positioning it as a competitive option compared to both El Paso County and the broader Texas market. In El Paso County, studios average around $3,115, while statewide in Texas, the costs rise significantly to approximately $3,758. This makes The Bartlett not only an enticing choice for those seeking comfortable living arrangements but also an economically savvy one in comparison to its regional counterparts. By offering a lower price point than both the county and state averages, The Bartlett provides residents with quality housing that aligns well with their budgetary needs without compromising on lifestyle.
The Bartlett is located at 221 Bartlett Drive, El Paso, TX 79912 in El Paso County, Texas
Yes, The Bartlett allows both dogs and cats.
The Bartlett on seniors.fyi includes 11 photos including images showing art, decor, building, architecture, exterior, landscaping, outdoors, nature, and more.
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