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Franklin Heights Nursing and Rehab in El Paso, TX

Franklin Heights Nursing and Rehab is a nursing home community in El Paso, TX.

Information last verified:

Franklin Heights Nursing and Rehab in El Paso, TX

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Franklin Heights Nursing and Rehab

223 S Resler Dr, El Paso, TX 79912

To contact a resident: (915) 584-9417

For more information about senior living options: (866) 208-4318

3.9 from 100 reviews
5 stars
69
4 stars
4
3 stars
0
2 stars
0
1 stars
27

Overall Review of Franklin Heights Nursing and Rehab

common 7 reviews mention this

Activities are a frequent highlight

Residents and families repeatedly mention meaningful activities and engagement.

Several reviews say residents have regular activities that keep them engaged, including groups going on during visits and interactive programs. A few families specifically call out the activities coordinator for keeping things fun and resident-focused. Even some shorter reviews pair care with the idea of ongoing activities, not just downtime.

caveat 6 reviews mention this

Cleanliness draws sharp contrast

Cleanliness is inconsistent in reviews, with both positive and serious negative mentions.

Some reviewers describe a clean environment and good upkeep, along with feeling it is safe. Others report dirty rooms, unpleasant conditions, and examples of how they felt the facility fell short on basic cleanliness. Because the negative comments include multiple visits and detailed observations, cleanliness appears to be a recurring concern for at least some families.

caveat 6 reviews mention this

Care responsiveness is a recurring worry

Some residents and families describe delayed assistance when help is needed.

A set of reviews describe slow response times for call lights and assistance, including accounts of waiting long periods before being helped. Others describe understaffing contributing to neglected moments, such as patients left soiled for hours or struggling to get timely support. While some reviews praise attentive care, these responsiveness complaints are frequent enough to stand out as a risk families want to understand before choosing care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • El Paso International (10 miles away) El Paso International (10 miles away)

Nearby Places of Interest

Theaters

  • Cinemark (0.7 miles)

Restaurants

  • Chick-Fil-A (0.9 miles)
  • P.F. Chang's China Bistro (1.1 miles)
  • McDonald's (1.2 miles)
  • Don Carbón Sunland Park (1.3 miles)
  • McDonald's (1.4 miles)
  • Taco Bell (1.4 miles)
  • Thyme Matters (1.5 miles)

Parks

  • Crestmont Park (1.1 miles)
  • Chihuahuita Park (6.8 miles)
  • Parque Chamizal (7.8 miles)

Physicians

  • El Paso Pediatric Associates (1.3 miles)
  • Mt West Family Health Center (1.3 miles)
  • Westside Family Medicine (2 miles)
  • Upper Valley Urgent Care Center (2.8 miles)
  • El Paso Cardiology Associates (3.4 miles)
  • Rio Vista Behavioral Health Hospital (3.6 miles)
  • Westside Pediatric Night Clinic (4.1 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (2.7 miles)
  • Teapioca Lounge (2.8 miles)
  • Dutch Bros Coffee (3.8 miles)
  • Starbucks (5 miles)
  • District Coffee (6.4 miles)
  • L & J Cafe (7 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.8 miles)
  • Farmacias de Similares (3.9 miles)
  • Walgreens (4.7 miles)
  • Walgreens (6.3 miles)
  • CVS Pharmacy (6.4 miles)

Hospitals

  • The Hospitals of Providence Transmountain Campus (5 miles)
  • Providence Memorial Hospital (5.2 miles)
  • Sierra Medical Center (5.6 miles)
  • Texas Tech Medical Center (8.1 miles)
  • University Medical Center of El Paso (8.1 miles)
  • El Paso Children's Hospital (8.1 miles)
  • Nucleo Hospitalario Med (8.3 miles)

Places of Worship

  • Abundant Living Faith Center (5.8 miles)

Transportation

  • TSA Security Check Point (9.5 miles)
  • Hertz Rent A Car (9.5 miles)
  • El Paso International Airport (ELP) (9.5 miles)

Frequently Asked Questions

Where is Franklin Heights Nursing and Rehab?

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