Scarborough I

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Scarborough I

Scarborough I

8808 N Hwy 6, Crawford, TX 76638

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
75
4 stars
9
3 stars
3
2 stars
2
1 stars
11

Board and Care Home

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    Overall Review of Scarborough I

    Pros

    • pro Clark Auction is praised for offering a great experience with straightforward terms and reasonable buyer's premiums.
    • pro The staff are described as friendly, helpful, and going above and beyond for customers.
    • pro The operation is characterized as well organized, knowledgeable, and state-of-the-art with prompt load-out.
    • pro Numerous reviewers consider Clark Auction one of the best auction companies in Texas, if not the country.
    • pro Online and in-person bidding are noted as easy to access and navigate.
    • pro Robbie Clark and his crew are consistently viewed as amazing to work with and highly supportive.
    • pro Customers describe Clark Auction as honest, hardworking, and customer-focused.

    Cons

    • pro The auction company is terrible at load-out, causing several-hour delays with large sales and little assistance.
    • pro They never answer their phone and are hard to contact; shipping takes too long unless picking up in person.
    • pro Their website sucks.
    • pro They engage in false advertising by misrepresenting item lengths.
    • pro They have slow service and need more staff.
    • pro They sometimes pass items or refuse to sell to the highest bidder, despite bidding activity.
    • pro They let buyers back out of paying after winning bids, potentially violating state law.

    Review

    Clark Auction House, based in Texas, inspires a wide range of strong opinions from buyers and sellers alike. On the positive side, many customers describe it as a top-tier operation with a huge, state-of-the-art facility, an extremely professional and friendly staff, and a clear, straightforward transactional approach. Reviewers consistently praise the organization and knowledge of the team, noting that the process is easy to understand, whether you're bidding online or in person. They emphasize honest handling, prompt service, and a sense that the people running the auction care about doing things right. Several buyers have expressed enthusiasm for the transparency of terms and reasonable buyer premiums, and some say they would return for future auctions because the overall experience feels trustworthy and well-managed.

    Alongside the praise, there are plenty of practical complaints that color the experience with Clark Auction House. A recurrent theme is load-out logistics: for large sales, hold times to get items loaded out can stretch to several hours, with feedback that there isn't enough help or enough loaders to speed things along. This has left some buyers frustrated, especially when the auction itself is smooth and well-run but the post-auction pickup experience becomes the bottleneck. Shipping for online purchases is another sore point for some reviewers, who report long delays and ongoing frustration with the pickup/shipping process. A few people advise caution if you're not picking up in person, underscoring that the logistics post-auction can significantly affect the overall satisfaction.

    Communication issues also appear in multiple reviews. Several customers say they struggle to reach the company by phone, and there are comments about inconsistent responsiveness. Even as some praise the staff for being helpful and friendly, others feel that getting a timely response or resolution can be challenging, which dampens the otherwise positive impression. The website and online experience receive mixed treatment as well: some buyers find the online process easy and intuitive, while others describe the website as "sucks" or report confusing online bidding dynamics and occasional miscommunications about bidding status, reserves, and winning outcomes.

    There are dramatic accounts that accompany the more routine feedback, including allegations of misrepresentation and disputes over item specifications. A few reviewers claim items were advertised inaccurately (for instance, a 10-foot sheet metal piece measured shorter than advertised), and there are harsher accusations about online bidding irregularities - bids not being displayed properly, or other system quirks that left bidders feeling they were unfairly outmaneuvered in the final moments of auctions. One reviewer alleges a substantial bid loss due to a system issue just as the clock was running down, and another accuses the auction house of encouraging or allowing buyers to back out after winning. These anecdotes contribute to a wary view of the online bidding side of the operation for some participants.

    Beyond consumer experiences, there are serious cautions voiced by some reviewers that reference regulatory and legal concerns. A particular post recounts alleged state-law issues surrounding a dune buggy sale, with complaints filed to the Texas Department of Licensing and Regulation (TDLR) and concerns about the handling of titles and payment. The same reviewer notes claims about non-payment by buyers, questions TDLR records, and mentions BBB accreditation status as part of a broader pattern of perceived compliance risk. While these are individual accounts and not universally accepted facts, they contribute a distinctly cautionary tone to the overall landscape of feedback.

    Despite these tensions, many reviewers remain unequivocally positive about Clark Auction House. They describe Robbie (Robbie/Robby) Clark and his crew as consistently accommodating, responsive, and "amazing" to work with. Several testimonials emphasize the staff's willingness to go above and beyond for clients, noting that this is one of the best auction experiences they've had. Descriptions of the facility as huge and well-maintained, and the team as experienced and customer-focused, echo across a number of reviews. Some buyers call Clark Auction House "the best in Texas" or "the best auction company" they've encountered, highlighting easy, friendly interactions, proactivity, and a sense of reliability that keeps them returning for repeat purchases.

    Taken together, the collection of reviews presents a complex picture. Clark Auction House is widely regarded as a highly capable, well-run operation with a strong emphasis on customer service, transparency in terms, and a robust in-person and online presence. At the same time, the feedback points to recurring operational hiccups - especially around load-out logistics, post-auction shipping, and online bidding reliability - and to serious allegations that warrant careful consideration by potential customers. The best approach for someone considering involvement with Clark Auction House is to weigh the positive experiences with the staff, facility, and processes against the reported delays, communication challenges, and the more cautionary stories about miscommunications and regulatory concerns.

    Features

    Types of Care

    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Transportation

    • Waco Regional (5 miles away) Waco Regional (5 miles away)

    Description

    Scarborough I is an assisted living community located in the peaceful town of Crawford, TX. Situated in a serene and idyllic setting, this community offers a tranquil and relaxing environment for its residents.

    The assisted living community at Scarborough I provides personalized care and support for elderly individuals who require assistance with daily activities but still want to maintain their independence. The highly trained and compassionate staff members are available 24/7 to ensure the safety and well-being of each resident.

    The community boasts comfortable and spacious accommodations that are designed to promote a sense of home and relaxation. Residents have the option to choose from private or shared rooms, both of which are fully furnished and equipped with all necessary amenities.

    At Scarborough I, residents can enjoy a variety of engaging activities and social events that cater to their individual interests and preferences. From arts and crafts sessions to group outings, there is always something fun happening for residents to participate in. These activities not only help maintain physical fitness but also encourage social interaction among the residents, fostering a sense of belonging within the community.

    Nutritious meals prepared by professional chefs are provided three times a day in a communal dining area. Special dietary needs or restrictions can be accommodated upon request. The dining experience at Scarborough I promotes healthy eating habits while also creating opportunities for socialization among residents.

    In terms of transportation, Scarborough I offers convenient access to one nearby transportation option. This ensures that residents can easily travel to medical appointments, shopping centers, or any other necessary destinations without any hassle or inconvenience.

    Overall, Scarborough I is an assisted living community that prioritizes the comfort, well-being, and happiness of its residents. With its serene location, dedicated staff members, engaging activities, nutritious meals, and convenient transportation options nearby, Scarborough I aims to provide a nurturing home-like environment where seniors can thrive in their golden years.

    Nearby Places of Interest

    This part of Crawford, Texas offers a variety of amenities and services that could make it a desirable location for senior living. With easy access to transportation options such as the Waco Regional Airport and Avis Rent A Car, getting around the area is convenient. The proximity to several places of worship like Landmark Baptist Church and Harris Creek Baptist Church provides opportunities for spiritual fulfillment. Additionally, there are reputable physicians at facilities such as Kerry Irons MD and Texas Oncology-Waco nearby for any medical needs. Various dining options like Chuck's Pizza Pasta & Wings and Slim Chickens offer diverse choices for meals, while pharmacies like CVS Pharmacy and Walgreens ensure easy access to medications. Parks like Poage Park offer outdoor recreational opportunities, and cafes such as Starbucks provide spaces for socializing or relaxing. Overall, this part of Crawford presents a well-rounded community with essential services suitable for seniors looking for a comfortable living environment.

    Transportation

    • Texas Country Critters Taxidermy and Montogmery Processing (1.7 miles)
    • Waco Regional Airport (ACT) (5.6 miles)
    • Avis Rent A Car (5.6 miles)

    Places of Worship

    • Landmark Baptist Church (5.4 miles)
    • Harris Creek Baptist Church (7.5 miles)
    • First United Methodist Church of Waco (7.5 miles)
    • First Baptist Church Of Woodway (8 miles)
    • Crestview Church of Christ (8 miles)
    • Glory Land Church (8.4 miles)
    • Emmanuel United Anglican Church (8.7 miles)

    Physicians

    • Kerry Irons MD (6.6 miles)
    • Texas Oncology-Waco (7 miles)
    • Getterman Wellness Center (7.5 miles)
    • Waco Orthopedic & Sports Medicine Clinic (7.5 miles)
    • Waco Surgical Group (7.5 miles)
    • Little-Schwab (7.5 miles)
    • Waco Vision Source (7.7 miles)

    Restaurants

    • Chuck's Pizza Pasta & Wings (7.2 miles)
    • Slim Chickens (7.9 miles)
    • Panda Express (7.9 miles)
    • Taco Bell (7.9 miles)
    • Bahama Buck's (8 miles)
    • Schmaltz's Sandwich Shop (8.1 miles)
    • Brown House Cafe (8.1 miles)

    Hospitals

    • Ascension Medical Group Providence at Lake Shore (7.5 miles)
    • Hillcrest Baptist Medical Center (8.4 miles)
    • Hillcrest Baptist Medical Center (8.9 miles)

    Pharmacies

    • Omnicare (7.6 miles)
    • Octapharma Plasma (7.8 miles)
    • CVS Pharmacy (8.1 miles)
    • Walgreens (8.1 miles)
    • H-E-B Pharmacy (8.2 miles)
    • H-E-B Pharmacy (8.2 miles)
    • Advanced Pharmacy (8.4 miles)

    Parks

    • Poage Park (8 miles)
    • Waco Mammoth National Monument (8.2 miles)
    • Lovers Leap (8.7 miles)

    Cafes

    • Starbucks (8.1 miles)
    • Native Sons Coffee Roasters (8.5 miles)

    Theaters

    • Regal Jewel & Screenx (8.8 miles)

    Frequently Asked Questions

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