Brightstar Healthcare

Pros

• The caregiver from Brightstar has been amazing and does whatever is asked, bringing joy and companionship to the client's mother.
• The owner and his assistant at Brightstar are a pleasure to work with, providing a great overall experience for the client.
• Brightstar has been reliable, with no issues in billing or caregiver appointments, leading to a positive rating from the client.
• The client had a consistent and problem-free experience with Brightstar, appreciating their reliability and being satisfied with their services.

Cons

• The experience with Brightstar hasn't been the greatest.
• They don't seem to be very consistent and have an issue with scheduling.
• The agency goes through personnel like water and they do not check in with us the way they should.
• The caregiver didn't even show up on a Sunday.
• I am not happy to say the least.

Review

Brightstar has received mixed reviews from its customers. Some individuals have had a negative experience, citing issues with consistency and scheduling. One customer expressed frustration with the agency's lack of communication and high turnover rate among personnel. They also mentioned that a caregiver failed to show up for their scheduled appointment on a Sunday. This inconsistency and lack of reliability left the customer dissatisfied.

Contrarily, there are also positive reviews from customers who have had a satisfactory experience with Brightstar. These individuals mentioned that the agency has been reliable and that billing has gone smoothly without any complications. Furthermore, they haven't encountered any issues with the caregivers provided by Brightstar, rating them highly based on this positive experience.

Another customer spoke highly of the caregiver that Brightstar assigned to their mother. They described her as amazing, stating that she not only attends to their mother's needs but also provides great companionship. The customer expressed gratitude for how their mother has gained more energy and enthusiasm since starting services with Brightstar. Additionally, they praised the owner and another individual involved in the company for being a pleasure to work with.

There is yet another positive review emphasizing the reliability of Brightstar's services. According to this customer, there were no problems regarding appointments or caregivers, and they appreciated having continuity with the same caregiver consistently attending to their needs. Overall, they regarded Brightstar as a good resource.

In summary, feedback about Brightstar is divided between negative and positive experiences from customers. While some individuals have encountered issues such as inconsistency in scheduling and high staff turnover rates, others have found their services reliable and have had positive interactions with both caregivers and company representatives. It seems that there may be room for improvement in certain areas of service delivery for Brightstar to ensure consistent client satisfaction across all engagements.

This part of Austin, Texas offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of restaurants nearby, such as Kula Revolving Sushi Bar and Pappasito's Cantina, there are plenty of dining options to choose from. Additionally, there are several pharmacies in the area for easy access to medications. Transportation options include the Highland Metrorail Station, making it convenient for seniors to get around the city. Places of worship, such as Saint Louis King of France Catholic Church & School and Cameron Road Church of Christ, provide spiritual support within the community. Healthcare facilities like kind Clinic and People's Community Clinic are easily accessible for medical needs. For leisurely activities, residents can visit parks like Mueller Lake Park or Domain Central Park for outdoor enjoyment. Overall, this area in Austin provides a well-rounded environment for seniors looking to settle in a vibrant and convenient location.

Restaurants

• Kula Revolving Sushi Bar (0.6 miles)
• Easy Tiger Linc (1.2 miles)
• Pappasito's Cantina (1.3 miles)
• The Brewtorium (1.3 miles)
• Tacodeli (1.4 miles)
• Bartlett's (1.4 miles)
• McDonald's (1.4 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)

Transportation

• Highland Metrorail Station (1.1 miles)

Places of Worship

• Saint Louis King of France Catholic Church & School (1.3 miles)
• Cameron Road Church of Christ (2 miles)
• Holy Word Lutheran School (2.8 miles)

Physicians

• Kind Clinic (1.6 miles)
• People's Community Clinic (1.6 miles)
• Family Medicine Austin (2 miles)
• Austin Regional Clinic (2.3 miles)
• Texas Fertility Center (2.3 miles)
• Dell Children’s Dermatology (2.7 miles)
• Swish Dental - Mueller Family (2.9 miles)

Theaters

• Alamo Drafthouse Village (1.7 miles)

Cafes

• Starbucks (1.8 miles)
• Merit Coffee (2.4 miles)
• Turnstile Coffee, Beer and Spirits (2.8 miles)
• Epoch Coffee (3 miles)
• Houndstooth Coffee (3.9 miles)
• Starbucks (4.2 miles)
• Houndstooth Coffee (4.4 miles)

Hospitals

• Strictly Pediatrics Subspecialty Center (2.7 miles)
• Dell Children's Medical Center of Central Texas (2.9 miles)
• Seton Northwest Hospital (4.6 miles)
• Emergency Room - Dell Seton Medical Center at The University of Texas (4.9 miles)

Parks

• H-E-B Plaza (3.1 miles)
• Mary Elizabeth Branch Park (3.1 miles)
• Mueller Lake Park (3.3 miles)
• Domain Central Dog Park (3.7 miles)
• Domain Central Park (3.8 miles)
• Walnut Creek Metropolitan Park (4.2 miles)
• Balcones District Park (4.8 miles)