Home Instead Senior Care

Pros

• The caregivers at Elder Home Care are praised for being caring, compassionate, and professional.
• They are consistently on time and flexible with rescheduling, giving families peace of mind.
• Katrina, the owner, is described as hands-on, passionate, and highly effective at matching caregivers to clients.
• Jimmie at Elder Home Care provides detailed, educational guidance that helps families understand their options.
• Families report that Elder Home Care forms strong bonds with their loved ones and offers reliable, attentive care.
• The team assists with transportation to appointments and errands, enhancing daily living for clients.
• The staff's vigilance and quick actions have even saved lives in emergencies.
• The organization is highly regarded for dementia care education and activities for older adults.
• The company is recognized as a wonderful place to work, with caregivers who are dedicated and enthusiastic.
• Clients consistently recommend Elder Home Care, noting that they go above and beyond to help loved ones.

Cons

Review

Elder Home Care has become a beacon for families who need dependable, compassionate support for aging loved ones. Across countless stories, whether the care has been ongoing for years or has emerged in response to a sudden health need, the common thread is a deep respect for the people they serve. Families describe caregivers who are thoughtful, patient, and genuinely invested in maintaining dignity and comfort at home. They explain that this isn't just a service; it's a trusted partnership that honors those who once managed their own daily lives and now rely on compassionate hands to carry them forward.

What often stands out first is the way the team makes the process approachable. One reviewer praised Jimmie for turning a potentially overwhelming search into a guided, educational experience where options were explained in detail. The sense is that Elder Home Care demystifies senior care, helping families feel informed and supported from the very start. This clarity sets the tone for the ongoing relationship, reassuring families that they are not navigating a difficult path alone.

For many families, the day-to-day reliability is what wins their trust. Reviews repeatedly highlight mothers and spouses who receive timely, consistent care, with caregivers who form meaningful bonds with the people they assist. There is a strong emphasis on punctuality and flexibility: caregivers show up on schedule, and when plans change, they adjust rather than leaving a loved one unattended. In addition to in-home support, they provide practical help with transportation - driving clients to appointments and running errands - bringing peace of mind to families who value continuity and independence for their loved ones.

The care stories also reveal a deeply human dimension. One family spoke of a caregiver who not only engaged their loved one but also brought a sense of joy to daily life. When a spouse required continual assistance, the team's managers remained responsive and attentive, making it clear that the people behind the care are as important as the care itself. This combination of professional skill and heartfelt approach is a recurring theme: families feel seen, heard, and respected, and they would readily recommend Elder Home Care to others seeking dependable support.

A remarkable episode underscored the extraordinary commitment of the team. In a dementia care scenario, a caregiver named Angela built trust with a patient who initially resisted meeting new people. Angela's consistent visits and her ability to form a bond meant the patient looked forward to the care she received. Then, in a moment that many families never forget, Angela called an ambulance when her client fell and appeared to be in trouble, potentially saving a life. Even after the patient moved to a skilled nursing facility, she remained someone the family and the patient still wanted to visit. Moments like this illustrate the level of vigilance, care, and life-preserving attentiveness that families celebrate.

The workplace culture at Elder Home Care also earns high praise. Reviewers describe it as a great place to work - caring, compassionate, and professional. This positive internal environment translates into the care families receive, reinforcing the sense that the people who come into homes are not just employees but members of a committed, supportive team. The testimonials convey a confidence that the agency will continue to stand by families in need, supported by a staff that genuinely cares.

Central to the organization's impact is Katrina, the owner and director, whose leadership wins repeated accolades. Reviewers commend her for hands-on experience, training, and an unwavering compassion that informs every interaction with families. She is celebrated for her dementia education, her ability to recognize and address agitation or aggressive behaviors, and her dedication to guiding family caregivers through complex tasks - whether assisting with activities of daily living, bathing, eating, oral hygiene, or at-home recreational therapy. People repeatedly express the belief that Katrina respects every person's dignity and understands how to balance practical needs with emotional support. They note her capacity to tailor care to individuals - whether they're older adults or people living with dementia - and her talent for enabling family caregivers to stay strong and nurturing.

The breadth of services and partnerships beyond the home also comes through strongly. Clients speak highly of Katrina's ability to handpick caregivers who fit their loved ones' personalities and needs, providing immediate care and maintaining open lines of communication. The network extends to professional collaborations - some reviewers describe working with hospice teams, where Katrina's meticulous preparation and briefing before consultations helped ensure smooth transitions and less stress for families during difficult times. The sentiment is that Elder Home Care doesn't simply fill a role; they move mountains to support families, whether the need is ongoing home care, specialized dementia support, or coordination with other healthcare professionals.

Across the testimonials, the thread of gratitude runs deep. Families, caregivers, and even former colleagues speak of Elder Home Care as a trusted partner that brings comfort, competence, and a human touch to every interaction. The consistent message is that Katrina and her team deliver not just care, but a commitment to the people they serve - caregivers who are knowledgeable, resourceful, and genuinely invested in the well-being of both clients and their families. It's a network built on trust, responsiveness, and a shared belief in the dignity of every elder and person living with a disability.

If you're facing the challenge of arranging care for a loved one, the experiences shared by these families suggest that Elder Home Care stands out for its integrity, reliability, and compassionate approach. They are described as a company that truly cares about clients and staff alike, with leaders who are hands-on and deeply dedicated to quality. Whether you need routine in-home support, dementia-focused care, or assistance coordinating with hospice or other services, the collective voice is clear: Elder Home Care has the experience, the heart, and the practical know-how to help families navigate this journey with confidence and peace of mind.

Located in the vibrant city of Austin, Texas, this area offers a diverse range of amenities suitable for senior living. With several places of worship nearby, such as Saint Louis King of France Catholic Church and Cameron Road Church of Christ, residents have access to spiritual support and community engagement. The neighborhood also boasts a variety of dining options, including Bartlett's and Tacodeli, ensuring convenient and delicious meals. Nearby pharmacies like Walgreens and CVS provide easy access to medication and healthcare services. For leisure activities, residents can enjoy theaters like Alamo Drafthouse Village or relax at parks such as Domain Central Park or Mueller Lake Park. Healthcare needs are easily met with facilities like Austin Regional Clinic and Dell Children's Medical Center in close proximity. Overall, this part of Austin offers a well-rounded environment with ample resources for seniors looking to settle down in a dynamic community.

Places of Worship

• Saint Louis King of France Catholic Church & School (0.9 miles)
• Cameron Road Church of Christ (2.5 miles)
• Holy Word Lutheran School (2.7 miles)

Restaurants

• Bartlett's (0.9 miles)
• McDonald's (1 miles)
• Kula Revolving Sushi Bar (1 miles)
• Tacodeli (1.1 miles)
• Whataburger (1.3 miles)
• Jack Allen's Kitchen (1.5 miles)
• Easy Tiger Linc (1.8 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)

Theaters

• Alamo Drafthouse Village (1.2 miles)
• AMC Tech Ridge 10 (4.8 miles)

Cafes

• Starbucks (1.4 miles)
• Turnstile Coffee, Beer and Spirits (2.3 miles)
• Epoch Coffee (2.7 miles)
• Merit Coffee (2.7 miles)
• Houndstooth Coffee (3.4 miles)
• Starbucks (3.7 miles)
• Houndstooth Coffee (4.9 miles)

Transportation

• Highland Metrorail Station (1.6 miles)

Physicians

• Austin Regional Clinic (2 miles)
• Kind Clinic (2.1 miles)
• Texas Fertility Center (2.1 miles)
• People's Community Clinic (2.2 miles)
• Family Medicine Austin (2.6 miles)
• Community Care North Central (2.7 miles)
• Dell Children’s Dermatology (3.2 miles)

Parks

• H-E-B Plaza (2.6 miles)
• Domain Central Dog Park (3.1 miles)
• Domain Central Park (3.3 miles)
• Mary Elizabeth Branch Park (3.7 miles)
• Mueller Lake Park (3.8 miles)
• Walnut Creek Metropolitan Park (3.9 miles)
• Balcones District Park (4.2 miles)

Hospitals

• Strictly Pediatrics Subspecialty Center (3.2 miles)
• Dell Children's Medical Center of Central Texas (3.4 miles)
• Seton Northwest Hospital (4 miles)