GoodLife Senior Living Amarillo

Pros

• The caregivers at GoodLife are described as patient, kind, and compassionate, providing top-quality care for the residents.
• Families appreciate the home-like atmosphere and feel blessed by the caring environment at GoodLife.
• Residents receive nutritious home-cooked meals that are well-prepared and presented attractively.
• The small community size fosters strong relationships between staff and residents, allowing for individualized attention and care.
• Staff members go above and beyond, with some staying late or coming in on their days off to support families during difficult times.
• Families love the engaging activities offered, such as ice cream socials and parades that allow for interaction with loved ones.
• Many reviewers express satisfaction with the administrative staff’s responsiveness and commitment to resident care, highlighting their dedication and compassion.

Cons

• The facility has a high turnover rate with multiple directors in a short period, leading to instability in care.
• Communication between shifts and with families is lacking, making it difficult to build relationships with staff.
• Some residents reportedly experience verbal abuse, and not all receive their meals on time.
• Poor management and staff behavior have been highlighted, including staff being distracted by their phones.
• Residents have been found in undesirable conditions, raising serious concerns about cleanliness and care standards.
• Inconsistent handling of residents' behaviors has led to chaotic situations and abrupt discharges, leaving families dissatisfied.
• There are complaints regarding the quality of food served, which some describe as subpar compared to cafeteria standards.
• Family members felt the need to take their loved ones out after experiencing inadequate care during their short stay at the facility.

Review

GoodLife Senior Living in Amarillo has garnered a mixed bag of reviews from families who have entrusted their loved ones’ care to this facility. Many reviewers emphasize the importance of a loving and home-like atmosphere, particularly appreciating the small community feel that fosters close relationships between staff and residents. Families commend caregivers for their kindness, patience, and dedication to providing quality care, especially when dealing with difficult behaviors associated with dementia or other challenges. Several reports mention how administrators and staff go above and beyond during critical times, such as end-of-life care; they express profound gratitude for the compassion shown by the team at GoodLife.

On the positive side, many families praised GoodLife’s commitment to providing nutritious meals and maintaining cleanliness within the living environment. Residents often receive homemade meals that are well-prepared—although some families noted issues with individual dietary preferences—which shows an effort to cater to specific needs. The facility is described as clean and welcoming, contributing to an overall pleasant environment where relatives felt confident leaving their loved ones in capable hands. Additionally, several families noted that they appreciated the personal touch provided by staff members who actively engaged with residents through activities like ice cream socials or parades that allowed family members to visit.

However, not all experiences were as positive. A significant point of concern among multiple reviewers was frequent turnover among directors and administrative staff, which led to inconsistent management practices and inadequate communication regarding resident care plans. Some families expressed frustration about not being able to establish stable relationships with caregivers due to this high turnover rate. This disruption made it challenging for them to get timely updates about their loved ones’ conditions or address specific needs effectively.

Moreover, some reviewers highlighted substantial deficiencies in communication across shifts and departments. Families felt disconnected from day-to-day operations and reported feeling left out of decisions affecting their loved ones' care. For instance, one reviewer mentioned how crucial information was lost between shifts due to unclear communication processes; this situation created confusion around meal preferences and medication schedules.

Negative experiences were also voiced concerning accusations of poor treatment in crisis situations. One family recounted an alarming incident where their loved one was asked to leave just four hours after admission due to alleged aggressive behavior—notably disputed by witnesses—which raised questions about the facility's ability or willingness to accommodate dementia-related conduct adequately. Reports of neglectful conditions upon arrival made some family members deeply concerned for resident safety and hygiene standards.

Despite such severe criticisms echoing throughout various reviews—including claims of verbal abuse against residents—it is important to recognize that perspectives on GoodLife vary widely among families based on individual circumstances experienced during particular periods of residency. While many found solace in knowing their loved ones were cared for amidst supportive staff who treated them like family members, others lamented feelings of neglect and mismanagement overshadowing any potential benefits offered by this senior living facility. Overall, those seeking placement for family members may wish to consider these contrasting viewpoints carefully before making a decision regarding residential options at GoodLife Senior Living Amarillo.

This part of Amarillo, Texas is a well-developed area with convenient access to essential services and amenities for seniors. There are multiple hospitals within a short distance, including specialized healthcare facilities such as the Veterans Health Administration and Northwest Texas Rehabilitation Hospital. In terms of dining options, there are various fast-food chains like Chick-Fil-A and McDonald's as well as sit-down restaurants like El Braceros and The 806. Pharmacies such as Walgreens and Walmart Pharmacy are nearby for easy access to medication needs. Additionally, there are several physicians' offices in the vicinity offering a range of medical services. For recreational activities, seniors can enjoy visiting Medi Park or catching a movie at Regal UA Amarillo Star IMAX & RPX theater. Overall, this area provides a blend of convenience and leisure opportunities suitable for senior living.

Hospitals

• Plum Creek Healthcare Center (2 miles)
• Northwest Texas Rehabilitation Hospital (3 miles)
• Veterans Health Administration (3 miles)
• Amarillo VA Health Care System (3 miles)
• THOMAS E CREEK VA MEDICAL Center (3.1 miles)
• B C S-Med Center League House (3.8 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• McDonald's (2.3 miles)
• Chicken Express (2.3 miles)
• Taco Villa (2.6 miles)
• El Braceros (3.4 miles)
• The 806 (3.4 miles)
• Braum's (3.8 miles)

Pharmacies

• United Supermarkets Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Walmart Pharmacy (2.5 miles)
• Panhandle Nuclear Pharmacy (2.8 miles)
• Remedies Pharmacy (2.9 miles)
• Signa Pharmacy (3.9 miles)
• Omnicare (4.6 miles)

Physicians

• Dr Lisa K. Longhofer, MD (2.6 miles)
• High Plains Obstetrics and Gynecology (2.6 miles)
• Tracy C Crnic (2.6 miles)
• Southwest Neuroscience and Spine Center (2.6 miles)
• Quail Creek Ear Nose & Throat Center (2.7 miles)
• Amarillo Endoscopy Center (2.7 miles)
• Amarillo Colon & Rectal Clinic (2.7 miles)

Parks

• Medi Park (3.2 miles)

Cafes

• The Coffee Bean and Tea Leaf (3.6 miles)
• Roasters Coffee & Tea Company (4.4 miles)
• Brent's Cafe (4.7 miles)
• Starbucks (4.7 miles)

Places of Worship

• Grace Church (3.7 miles)

Theaters

• Regal UA Amarillo Star IMAX & RPX (4.2 miles)