Regency Retirement Village in Morristown, TN
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Information last verified:
739 East 2Nd North Street, Morristown, TN 37814
For more information about senior living options: (844) 490-3973
The facility is clean and well furnished. The staff are courteous and knowledgeable. It is a very nice place with residents who are happy and well cared for. The memory care unit has a pleasant and enjoyable atmosphere. Nurse Andrea on the second floor is awesome. Regency staff are wonderful and consistently go above and beyond to help residents and families. The facility is friendly, welcoming, and well maintained. The food is good, and residents enjoy not having to cook. Regency has provided a wonderful home where residents feel cared for and loved. The memory care team and nurses are among the best and care deeply for residents. The activity director and staff create a warm, engaging, home-like environment.
Regency is accused of neglecting patients, culminating in an ER visit and a death. The new management is said to have no care for residents and to be focused on money. Regency staff are alleged to have disrespected a resident’s parent and failed to monitor a patient in distress. Patient rooms are described as dirty and the bathrooms nasty. There has been turnover in staff and management, with many caring staff let go and overall care suffering. Meals are said to have become sparse under the new regime, indicating a decline in quality.Regency Retirement Village in Morristown, Tennessee is best suited for families seeking a warm, home-like senior living experience where care scales smoothly from independent living to memory care and where daily life centers on engaged residents and attentive staff. It works well for seniors who want reliable housekeeping, clean, well-appointed surroundings, and meals that feel like home, paired with a lively activities calendar and meaningful social connections. Those expecting strictly medical-leaning oversight, highly regimented clinical protocols, or an environment with minimal turnover may want to explore alternatives.
The community’s strongest selling points are the people and the atmosphere. Reviews consistently highlight courteous, knowledgeable staff, and a genuinely welcoming environment. The memory care unit earns particular praise for compassionate caregivers and nurses who are described as dedicated and capable. Families repeatedly note that residents develop friendships, participate in engaging activities, and feel cared for, from veterans’ luncheons to coffee chats with staff and residents alike. The dining experience, front-desk professionalism, and maintenance responsiveness contribute to a sense that Regency is more than a building, it's a neighborhood.
Nevertheless, there are notable caveats tucked into a few reviews. A minority of families raise serious concerns about safety and care, describing cases they interpreted as neglect or delayed response, including a feared incident that led to an ER visit. Other comments point to staff turnover and shifts in leadership, with some residents feeling the meals or attention declined after management changes. Complaints about room cleanliness, billing questions related to medications, and occasional disarray in service delivery serve as reminders that reliability can vary by shift, unit, or recent staff changes. These are not the prevailing experiences, but they cannot be dismissed.
Those strengths do offset many concerns when viewed in aggregate: Regency’s core culture centers on warmth, personal connection, and consistent compassion. The ability to design one’s own care trajectory, starting with independent living and adding assistance as needed, reduces the need for multiple moves and provides practical flexibility. Strong memory-care programming, a proven roster of dedicated caregivers, and a leadership team willing to listen to families help preserve trust. Names repeatedly cited for making a difference, such as Jessica Lucas, the dedicated liaison; Michelle Moffett, the executive administrator; and the engaged activity staff, underscore a level of accountability and personal attention that can be decisive for families seeking long-term commitment.
For families weighing alternatives, the dialog is clear: Regency delivers a compelling blend of heart and practical care, but the specter of staffing instability and the most serious safety critiques mean due diligence is essential. Those who require a consistently low risk environment with very stable management or who demand highly regulated clinical oversight should compare other communities with longer tenure and transparent safety records. Budget-conscious families may also want to scrutinize the rate design, including any add-on charges for medication administration or other services, to avoid sticker shock later on.
In making a selection, the practical path is to visit with a targeted checklist: tour the memory-care and independent-living spaces, observe meal times, and assess cleanliness and maintenance first-hand. Interview the executive director, the memory-care director, and front-line caregivers about staffing ratios, incident reporting, and how transitions between levels of care are managed. Request recent survey results and talk with several families who have loved ones in comparable care tracks. If Regency resonates, offering genuine warmth, flexible care, and a communal, almost familial feel, a phased transition, including respite or trial stays, can confirm fit. For many families, Regency represents a strong, heartfelt option, provided diligent questions are asked and honest expectations set.
168 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Retirement Village in Morristown, TN is an assisted living community that offers a range of care services for seniors. With a focus on independent living and memory care, residents can enjoy a comfortable and safe environment.
The community boasts various amenities to enhance the quality of life for its residents. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are readily available. Community-operated transportation makes it convenient for residents to run errands or attend appointments. A computer center allows for technology use and connectivity, while a small library provides intellectual stimulation. Dining options are restaurant-style with special dietary restrictions taken into account.
The care services provided at Regency Retirement Village ensure the well-being of every resident. 24-hour supervision guarantees round-the-clock support and assistance. Residents receive help with daily activities such as bathing, dressing, and transfers. Specialized memory care programming caters to those with cognitive impairments, and mental wellness programs promote overall emotional health. Medication management is also offered along with diabetes diet plans.
Residents can engage in various activities offered by the community. Fitness programs enable individuals to stay active and maintain good physical health. Planned day trips give them the opportunity to explore nearby attractions, while resident-run activities encourage social interaction among peers. Scheduled daily activities ensure there is always something engaging happening within the community.
Regency Retirement Village benefits from its location near parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This proximity makes accessing essential services and entertainment extremely convenient for both residents and their families.
Overall, Regency Retirement Village in Morristown provides exceptional assisted living care in a warm and welcoming environment that promotes independence, engagement, and well-being among its residents.
Regency Retirement Village is located at 739 East 2Nd North Street, Morristown, TN 37814 in Hamblen County, Tennessee
Regency Retirement Village's comprehensive features are designed to address the unique needs of residents with mild to advanced stages of dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while medication management helps prevent missed doses and potential health complications. The meal preparation and service cater to dietary requirements, promoting nutritional health, which is essential for overall well-being. Support with activities of daily living acknowledges the varying levels of independence among residents, ensuring they receive tailored assistance as needed. Furthermore, 24-hour supervision provides peace of mind for both residents and their families, ensuring safety at all times. The mental wellness program and specialized memory care programming target cognitive engagement through tailored activities that stimulate memory retention and social interaction, fostering a supportive environment that enhances quality of life for those experiencing cognitive decline.
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Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
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