Regency Retirement Village

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Regency Retirement Village

Regency Retirement Village

739 East 2Nd North Street, Morristown, TN 37814

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
91
4 stars
3
3 stars
2
2 stars
0
1 stars
4

Assisted Living Independent Living Memory Care

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Memory Care

Independent Living

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    Overall Review of Regency Retirement Village

    Pros

    • pro The facility was clean and well furnished.
    • pro The staff were courteous and knowledgeable.
    • pro The dad seems happy with the surroundings and has many friends to socialize with.
    • pro The memory care unit had a pleasant and enjoyable atmosphere.
    • pro Nurse Andrea on the second floor is awesome.
    • pro The staff and residents are polite and cordial.
    • pro Regency staff go above and beyond to help residents.
    • pro Jessica Lucas is the best liaison and goes above and beyond to help families.

    Cons

    • pro Regency nurses let a patient's condition deteriorate into gangrene due to alleged neglect.
    • pro Regency workers said they didn't know how long the patient had been in distress and couldn't help.
    • pro The Regency staff were described as horrible, letting the resident sit and suffer.
    • pro Regency has declined since a family member started staying there, with staff turnover and management changes.
    • pro The reviewer alleges neglect led to serious harm and a death, with complaints about missing belongings and disrespectful staff.

    Review

    The reviews paint a picture of Regency Retirement Village in Morristown, Tennessee as a place that many families come to trust for clean, comfortable surroundings and a warm, home-like atmosphere. Across numerous impressions, the facility is described as well furnished and meticulously cared for, with residents appearing content in an environment that feels inviting rather than clinical. Guests consistently remark on the pleasant, calm atmosphere that makes visits enjoyable, and several reviewers highlight the sense that their loved ones are living in a place that prioritizes everyday comfort and dignity.

    A common thread throughout the feedback is the quality and character of the staff. Many reviewers praise the staff for being courteous, knowledgeable, and responsive to residents' needs. Specific names repeatedly surface as examples of standout service: Andrea on the second floor is described as "awesome," Jessica Lucas is singled out as an exceptional liaison who goes above and beyond, and Norma is commended for handling paperwork smoothly during the move-in process. The front desk team is repeatedly noted for kindness and helpfulness, and the maintenance crew, including Mike, earns appreciation for proactive, caring support. Dietitian Andy is mentioned as meeting with families to tailor meals, underscoring the campus' attention to individual care. Even routine interactions - like greetings from the front desk or quiet help from the maintenance staff - are seen as everyday indicators of a system that values residents and their families.

    The living spaces and daily life at Regency receive frequent high marks. Reviewers describe comfortable apartments, a well-kept dining room, and rooms that feel welcoming rather than sterile. One reviewer notes enjoying the fact that meals are good and there is "no need to clean and cook" at home anymore, while another mentions the dining room and rooms as "beautiful" and the environment as "clean and clutter-free." For families, the impression is that Regency can function not just as a care facility but as a cohesive community where residents have opportunities to socialize, relax, and feel at ease. The memory care unit is highlighted separately in several entries as a place where caregivers and nurses provide attentive, compassionate care, creating an environment that supports both safety and companionship for residents with memory challenges.

    The social dimension of Regency is repeatedly celebrated. Visitors attend veterans' luncheons and coffee shop gatherings and comment on the politeness and cordiality of both staff and residents. There are stories of residents forming friendships and engaging in activities that contribute to a sense of normalcy and belonging, which many families value highly. A playful anecdote about a resident's dog taking part in a Kentucky Derby-style dash illustrates how staff and families share lighthearted moments, underscoring a culture where warmth and community are tangible elements of daily life. Reviewers also point to the ease with which families feel they can integrate into the community, thanks in part to the helpful roles played by staff at various touchpoints - from tours and move-in assistance to ongoing resident support.

    While the majority of feedback is overwhelmingly positive, there is one notably negative review that stands apart from the rest. The reviewer describes a deeply troubling experience in which they contend there was neglect and a deterioration of care that contributed to a troubling outcome for a family member. The account accuses Regency staff of failing to recognize or respond promptly to distress, alleges a lack of adequate monitoring, and portrays a sequence of events culminating in an ER visit and a death. The language is strongly emotional and accusatory, including claims about missing belongings and disrespectful conduct by staff. It is important to note that this perspective sits in stark contrast to the broad chorus of praise elsewhere in the collection, and it represents a single, highly critical anecdote among many. Potential readers should weigh this account alongside the other testimonials and recognize the need for due diligence, open dialogue with facility leadership, and direct conversations with staff and residents when evaluating Regency.

    Taken together, the reviews present Regency Retirement Village as a facility that is, for most families, a reassuring and supportive option. The campus is described as clean, comfortable, and well-equipped; staff are repeatedly lauded for their kindness, responsiveness, and professionalism; residents find companionship and meaningful engagement in well-structured programs and social events; and families report positive experiences with the move-in process, ongoing care, and communication. Yet, as with any long-term care decision, potential residents and their loved ones are encouraged to conduct their own visits, ask pointed questions, and observe interactions firsthand. While the consensus leans strongly positive, the outlier review serves as a reminder of the importance of thorough, individualized assessment and transparent accountability in staffing and care practices.

    Features

    Housing

    • 168 resident community capacity 168 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Regency Retirement Village in Morristown, TN is an assisted living community that offers a range of care services for seniors. With a focus on independent living and memory care, residents can enjoy a comfortable and safe environment.

    The community boasts various amenities to enhance the quality of life for its residents. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are readily available. Community-operated transportation makes it convenient for residents to run errands or attend appointments. A computer center allows for technology use and connectivity, while a small library provides intellectual stimulation. Dining options are restaurant-style with special dietary restrictions taken into account.

    The care services provided at Regency Retirement Village ensure the well-being of every resident. 24-hour supervision guarantees round-the-clock support and assistance. Residents receive help with daily activities such as bathing, dressing, and transfers. Specialized memory care programming caters to those with cognitive impairments, and mental wellness programs promote overall emotional health. Medication management is also offered along with diabetes diet plans.

    Residents can engage in various activities offered by the community. Fitness programs enable individuals to stay active and maintain good physical health. Planned day trips give them the opportunity to explore nearby attractions, while resident-run activities encourage social interaction among peers. Scheduled daily activities ensure there is always something engaging happening within the community.

    Regency Retirement Village benefits from its location near parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This proximity makes accessing essential services and entertainment extremely convenient for both residents and their families.

    Overall, Regency Retirement Village in Morristown provides exceptional assisted living care in a warm and welcoming environment that promotes independence, engagement, and well-being among its residents.

    Nearby Places of Interest

    Physicians

    • Hamblen Anesthesia (0.3 miles)
    • Ut Surgical Associates (0.6 miles)
    • Helen Ross McNabb Center (0.7 miles)
    • Dr Wetmore (0.8 miles)
    • Healthstar Physicians (0.8 miles)
    • Tennessee Cancer Specialists (0.8 miles)
    • FMC Dialysis Morristown (0.9 miles)

    Places of Worship

    • Bethel United Methodist Church (0.5 miles)
    • Mountain View District of Holston Conference UMC (0.5 miles)
    • Westside Christian Church (1 miles)
    • Faith Independent Baptist Church (1.1 miles)
    • Temple Baptist Church (1.1 miles)
    • Trinity United Methodist Church (1.3 miles)
    • St Patrick Catholic Church (2.6 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • McFarland Pharmacy (0.6 miles)
    • McFarland Pharmacy & Apothecary (0.6 miles)
    • Morristown Pharmacy (1.2 miles)
    • M D Pharmacy (1.7 miles)
    • Walgreens (2 miles)
    • Fountain Plaza Pharmacy (3 miles)

    Hospitals

    • Morristown Regional Cancer Center (1.1 miles)
    • Morristown-Hamblen Healthcare System (1.1 miles)
    • Morristown Hamblen Hospital Association (1.1 miles)

    Restaurants

    • Sonic Drive-In (1.3 miles)
    • Mexico Lindo East (1.3 miles)
    • Olive Garden (1.4 miles)
    • Auntie Anne's (1.5 miles)
    • Zaxby's (1.7 miles)
    • Akita Express Japanese Grill (2 miles)
    • Chick-Fil-A (2.2 miles)

    Theaters

    • AMC CLASSIC College Square 12 (1.4 miles)

    Parks

    • Morristown Dog Park At Jaycee Field (2.1 miles)
    • Panther Creek State Park (6.4 miles)

    Transportation

    • U-Haul Neighborhood Dealer (6.7 miles)
    • U-Haul (11.1 miles)
    • U-Haul (12.8 miles)

    Cafes

    • Gelato Brothers Brew Bros Coffee (9.7 miles)

    Frequently Asked Questions

    Where is Regency Retirement Village?
    Does Regency Retirement Village provide care for residents with dementia or Alzheimer's disease?

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