Brookdale Sandy Springs

Pros

• The staff at Brookdale Sandy Springs is described as friendly, professional, and empathetic, creating a welcoming atmosphere for residents and their families.
• Many reviewers noted the cleanliness of the facility, highlighting that it is well-maintained with no unpleasant odors.
• Residents appreciated the variety of activities offered, which contribute to a lively and engaging environment.
• Several comments emphasized the excellent communication from staff who are attentive to family needs and concerns.
• Reviewers expressed satisfaction with the quality of meals provided, noting that most meals are good and enjoyable for residents.
• Families reported a positive experience during tours, finding the facility inviting and informative.
• Long-term staff members were praised for their dedication, contributing to a sense of stability and care within the community.
• Overall experiences shared by families indicate happiness with their loved ones' care, highlighting a supportive environment at Brookdale Sandy Springs.

Cons

• The administrator seemed more focused on entertaining herself and employees rather than prioritizing resident care, leading to dissatisfaction with the overall quality of care for residents.
• A resident was often left in a filthy condition, requiring family members to request room cleaning and assist with laundry, indicating a lack of adequate staff attention.
• There were instances of neglect, such as a resident being put to bed with wet hair during winter and not receiving proper assistance with toileting.
• Multiple reviews expressed that the facility is overpriced, especially given the additional charges for basic services like medication assistance and shower help.
• One reviewer reported being very dissatisfied with the care their loved one received, describing it as focused solely on monetary gain rather than resident well-being.
• Despite some positive feedback about staff friendliness, there were concerns about inconsistent meal quality and overall service provided to residents.
• Some families felt that Brookdale Sandy Springs did not provide sufficient activities or engagement opportunities for residents due to pandemic restrictions.
• One reviewer noted that the facility appeared clean but lacked an inviting atmosphere during their visit, ultimately determining it was not the right fit for their loved one.

Review

Brookdale Sandy Springs has garnered a mix of opinions from residents, families, and visitors, reflecting varied experiences in the realm of assisted living and memory care. Many reviewers commend the facility for its cleanliness, the friendliness of the staff, and the overall atmosphere. Descriptions of the environment highlight that it is well-maintained, free from unpleasant odors, and decorated with a warm ambiance that resonates positively with families visiting their loved ones. Several reviews emphasize the positive interactions with staff members who are often described as professional, empathetic, and attentive to both residents’ needs and family queries.

The quality of care provided to residents appears to be a significant point of contention among reviewers. Positive accounts detail staff members who are dedicated and capable, offering timely communication regarding residents’ conditions. One reviewer noted how supportive key personnel were during a transition period when moving a relative into Brookdale. This sentiment was echoed by others who expressed gratitude for how long-serving staff fostered a sense of community akin to an extended family within Brookdale Sandy Springs. Such consistent support seemed particularly crucial during difficult times—for instance, when it came to providing comfort during end-of-life care.

However, not all experiences have been laudatory; there are stark criticisms concerning inadequate care in some instances—particularly regarding memory care services. Some families reported distressingly negligent situations where basic hygiene needs were neglected or attention was fleeting at best. Reviewers recounted having to remind staff about cleaning rooms or managing personal hygiene for their loved ones—a concern exacerbated by additional fees for essential services that might typically be included in lower-priced alternatives elsewhere. The frustration surrounding these issues led some families to question whether Brookdale could genuinely meet their expectations for sensitive care.

While many commenters highlighted concerns about cost—the monthly fees appearing steep compared to other facilities—some acknowledged that they felt they received good value despite those expenses. The additional charges for supplemental assistance such as bathing or medication management raised eyebrows among several reviewers who felt such necessities should be part of comprehensive elder care rather than optional extras that inflate monthly bills even further. This financial strain was especially poignant for those on fixed incomes, leaving them feeling squeezed between quality care expectations and economic realities.

In terms of activities offered within Brookdale Sandy Springs, opinions ranged from enthusiasm about engaging options like bingo nights and movie screenings to disappointment over limited offerings during lockdown periods due to pandemic constraints. Families appreciated that there appeared to be considerations made towards keeping activities lively pre-pandemic but noted that current engagement had diminished due in part to staffing challenges faced broadly across senior living communities amid labor shortages.

Overall impressions reflect complexities inherent in navigating eldercare environments like Brookdale Sandy Springs; many recognize its potential merits while simultaneously highlighting critical gaps in service delivery that need addressing. Outpourings of satisfaction frequently juxtaposed against accounts of neglect illustrate an ongoing struggle—one where prospective residents must weigh glowing endorsements alongside cautionary tales before committing themselves or their loved ones into this specific residential setting. In conclusion, while some families wholeheartedly recommend Brookdale based on favorable encounters with dedicated staff amid clean surroundings replete with opportunities socialization through meaningful activity participation; others indicate far less favorable assessments rooted in deeply troubling experiences demonstrating uneven standards of caregiving affecting vulnerable elderly individuals' day-to-day existence within these walls.

This part of Maryville, Tennessee offers convenient access to essential services such as pharmacies, restaurants, physicians, hospitals, places of worship, transportation options, cafes, and even a theater for entertainment. With multiple pharmacies nearby like Blount Discount Pharmacy and CVS Pharmacy, you can easily access medication and healthcare supplies. There are also various dining options ranging from fast food chains like Taco Bell and Chick-Fil-A to sit-down restaurants like Aubrey's and Cracker Barrel. In terms of healthcare, there are several physician offices and hospitals in the vicinity including Blount Memorial Hospital. Places of worship are also within reach for spiritual support. Transportation services like TYS Parking Garage and National Car Rental make it easy to get around or travel if needed. Overall, this area provides a range of amenities that could cater well to seniors looking for convenience and accessibility in their living environment.

Pharmacies

• Blount Discount Pharmacy (Montgomery Lane) (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Kroger Pharmacy (1.2 miles)
• Blount Discount Pharmacy (2.8 miles)
• Blount Discount Pharmacy (Gill Street) (2.9 miles)
• Walgreens (3.1 miles)
• Walmart Pharmacy (3.2 miles)

Parks

• Sandy Springs Park (1.2 miles)
• Anchor Park (13 miles)
• Lakeshore Park (13.5 miles)
• McFee Park (13.9 miles)

Restaurants

• Aubrey's (1.8 miles)
• Taco Bell (1.9 miles)
• Petro's Chili & Chips (2.1 miles)
• Blaze Pizza (3.1 miles)
• Chick-Fil-A (3.2 miles)
• Cracker Barrel (3.3 miles)
• McDonald's (6.3 miles)

Physicians

• Blount Memorial Family Care Centers (1.8 miles)
• Blount County Health Department (2.3 miles)
• Advanced Hearing Center (2.5 miles)
• Appalachian Center For Women PC (2.6 miles)
• Surgical Device Repair (2.6 miles)
• Maryville Pediatric Group (2.7 miles)
• Summit Medical Group (2.8 miles)

Hospitals

• The Atrium Cafe at Blount Memorial (2.8 miles)
• Blount Memorial Hospital Medical Fitness (2.8 miles)
• Blount Memorial Hospital (2.8 miles)
• Summit Medical Group (2.9 miles)
• Blount Memorial Hospital (3.6 miles)
• Blount Memorial Hospital (4.1 miles)
• Peninsula Hospital (10.2 miles)

Places of Worship

• Outreach Christian Church (4.9 miles)
• Niles Ferry Baptist Church (11.4 miles)
• First Cumberland Presbyterian Church (13.3 miles)
• Cedar Springs Presbyterian Church (13.9 miles)
• Concord United Methodist Church (14.2 miles)

Transportation

• TYS Parking Garage (5.6 miles)
• National Car Rental (5.6 miles)
• McGhee Tyson Airport (TYS) (5.6 miles)
• Tac Air (6 miles)

Cafes

• Starbucks (6.1 miles)
• Starbucks (10.5 miles)
• Kbrew (12.4 miles)
• Starbucks (14.2 miles)

Theaters

• Regal Cinebarre West Town Mall (14.1 miles)