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Brookdale Rock Springs in Kingsport, TN

Brookdale Rock Springs is an assisted living community in Kingsport, TN.

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Brookdale Rock Springs in Kingsport, TN

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  • Interior

    A well-decorated dining room with a large table, several chairs, and elegant window drapes.

  • Outdoors

    A charming gazebo surrounded by lush greenery in a tranquil garden setting.

  • Decor

    A well-lit community room with tables and chairs arranged for group activities, featuring a puzzle on one table and shelves containing various items.

  • Living Room

    A cozy and elegantly designed living room with comfortable seating and warm lighting.

  • Building

    A building entrance featuring a blue awning, porch with columns, hanging plants, and white railings.

  • Architecture

    A charming white gazebo surrounded by lush greenery in a tranquil garden setting.

  • Bedroom

    A cozy bedroom with elegant interior design, featuring a well-dressed bed, soft lighting, and tasteful decor.

  • Windows

    A cozy library room with bookshelves, armchairs, and large windows.

  • Dining

    A spacious dining area with elegantly set tables and chandeliers.

  • Landscaping

    A lush garden featuring wooden raised beds filled with greenery, set against a backdrop of trees and a clear blue sky.

  • Lighting

    A cozy hair salon setup featuring a styling chair, vanity with a mirror, and decorative elements.

  • Artwork

    A cozy kitchenette area with a microwave, sink, dark cabinets, and a small seating area visible in the background alongside a television and dresser.

  • Seating Area

    A well-furnished game room featuring a pool table and comfortable seating areas.

  • Television

    A cozy home theater room with several striped chairs facing a large television screen.

640 Rock Springs Rd, Kingsport, TN 37664

For more information about senior living options: (866) 208-4318

4.7 from 174 reviews
5 stars
149
4 stars
17
3 stars
2
2 stars
1
1 stars
5

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2018Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2022Top 5% Senior Living Community in 2025

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Brookdale Rock Springs Costs & Pricing

Brookdale Rock Springs offers a distinctive living experience with its monthly costs reflecting the amenities and services provided. For a studio apartment, the monthly fee at Brookdale stands at $4,120, notably higher than the average costs in both Sullivan County at $3,657 and across Tennessee at $3,485. In contrast, the one-bedroom option is priced at $6,380, which significantly surpasses local and state averages of $3,479 and $3,592 respectively. These figures underscore Brookdale Rock Springs as a premium choice for residents seeking enhanced care and community involvement amidst rising expenses in the region.

Floor plansBrookdale Rock SpringsSullivan CountyTennessee
Studio$4,120$3,657$3,485
1 Bedroom$6,380$3,479$3,592

Overall Review of Brookdale Rock Springs

common 40 reviews mention this

Staff care is a consistent theme

Residents and families repeatedly describe staff as caring, friendly, and attentive to needs.

Across many reviews, people describe staff as kind and emotionally supportive, not just task-focused. Several mentions tie that attentiveness to day-to-day help, communication with families, and making residents feel at home. A few reviews also praise specific caregiving details like staff ordering and administering medications and serving meals when residents can’t get to the dining room. The main recurring complaint tied to staffing is not lack of kindness, but a need for more help on certain shifts.

common 18 reviews mention this

Dining quality and food preferences

Food is frequently praised, including in-room meals and dessert favorites.

Multiple reviews mention that meals are delicious and that residents enjoy the food. Several people specifically describe dining experiences like meals being brought to rooms when needed, and others highlight variety and desserts. The community also offers restaurant-style dining and multiple diet-related options, which aligns with residents who describe accommodating food preferences. A small number of reviews mention meal-related issues, including concerns about whether meals are being prepared as expected.

  • A well-decorated dining room with a large table, several chairs, and elegant window drapes.
  • An elegant dining room setup with neatly arranged tables and chairs, adorned with chandeliers and a warm ambiance.
  • A cozy dining room with a long table, surrounded by chairs and adorned with decorative curtains and lighting.
common 16 reviews mention this

Activities and outings keep residents engaged

Residents and families often point to activities and trips as a major part of daily life.

Reviews frequently describe a packed schedule of activities, including social events, exercise, and planned outings. Some people mention enjoying live entertainment, trivia or themed events, and community-sponsored trips, and they describe residents as staying engaged. Structured activities appear to include both on-site programming and resident outings by transportation. Where reviews are critical, it’s usually about staffing and coverage rather than a lack of programming intent.

differentiator 10 reviews mention this

On-site support for daily needs

Residents describe on-site healthcare support that helps with medications and daily assistance.

Several reviews link peace of mind to on-site care, including help managing medications and supporting residents who can’t make it to common areas. Some residents’ family members also describe assistance that supports activities of daily living and helps with transitions after moving in. The community offers assistance with bathing, dressing, transfers, and meal preparation, and it also lists medication management and transportation to doctors. A few of the more negative reviews raise concerns about care consistency and oversight, which appears to be a point of friction for some families.

caveat 4 reviews mention this

Higher rent and staffing coverage concerns

Several reviews say pricing feels high and that staffing coverage can fall short.

A recurring downside is cost, with reviews calling rent too high and the community among the most expensive in the area. Alongside pricing, a few residents and families mention needing more help to cover different shifts, including one comment about “not enough help.” In at least one negative review, the concern is that employees are overworked and coverage is insufficient. Taken together, the criticism is less about staff attitudes and more about how consistently needs are met under the current staffing and pricing approach.

caveat 2 reviews mention this

Security and event communication complaints

Some reviewers raise concerns about safety details and how residents are informed of events.

A couple of the lowest reviews focus on practical limitations, including a lack of security cameras and concerns about how safe the environment feels. Those same reviews also describe gaps in event communication, saying residents may miss announcements about what’s happening. Separate from those concerns, other reviews emphasize cleanliness and a welcoming atmosphere, so the negative feedback seems to be about specific operations rather than the overall look and feel. Because these complaints are concentrated in the lowest ratings, they may not reflect everyone’s day-to-day experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 70 resident community capacity 70 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Pet friendly Pet friendly
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tri-Cities Regional (7 miles away) Tri-Cities Regional (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Low fat Low fat
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wine tasting Wine tasting

Languages Spoken

  • English English

Nearby Places of Interest

Located in Kingsport, Tennessee, this area offers a convenient and well-equipped neighborhood for seniors looking to settle down. With several pharmacies nearby such as Walgreens, Walmart Pharmacy, and Colonial Heights Pharmacy, accessing medication and healthcare services is easy. There are also multiple options for dining including Pal's Sudden Service, La Carreta Restaurant, and Perkins Restaurant and Bakery. For medical needs, there are several physicians' offices within a short distance such as Dr. Dale McNiel's Office and Regional Eye Center. The area also boasts beautiful parks like Borden Park and Bays Mountain Park & Planetarium for outdoor recreation. Additionally, there are places of worship like Glen Alpine United Methodist Church nearby for spiritual fulfillment. Overall, this part of Kingsport offers a range of amenities that cater to the needs of seniors seeking a comfortable and convenient living environment.

Pharmacies

  • Walgreens (1.4 miles)
  • Walmart Pharmacy (1.6 miles)
  • Colonial Heights Pharmacy (1.8 miles)
  • Cave Cave & Cave (1.9 miles)
  • Walgreens (3 miles)
  • Premier Pharmacy (4.1 miles)
  • Kroger Pharmacy (4.3 miles)

Restaurants

  • Pal's Sudden Service (1.7 miles)
  • Burger King (1.9 miles)
  • La Carreta Restaurant (1.9 miles)
  • McDonald's (2 miles)
  • Perkins Restaurant and Bakery (2.3 miles)
  • Meadows Restaurant (2.4 miles)
  • KFC (2.7 miles)

Physicians

  • Dr Dale McNiel's Office (1.7 miles)
  • Etsu Physicians & Associates (2.2 miles)
  • Regional Eye Center (2.3 miles)
  • Blue Ridge Neuroscience Center PC (2.3 miles)
  • The Heart Center of Cardiovascular Associates PC (2.7 miles)
  • Sleep Evaluation Center (2.7 miles)
  • Cardiovascular Associates (2.7 miles)

Parks

  • Borden Park (3.2 miles)
  • Bays Mountain Park & Planetarium (4.7 miles)
  • Domtar Park (5.1 miles)

Places of Worship

  • Glen Alpine United Methodist Church (3.3 miles)

Cafes

  • Starbucks (3.9 miles)
  • Panera Bread (3.9 miles)
  • Cafe 93 (5.1 miles)

Hospitals

  • Indian Path Hospital (4.5 miles)
  • Indian Path Pavilion (4.7 miles)
  • Kingsport Day Surgery (4.7 miles)
  • Wellmont Holston Valley Medical Center (4.8 miles)
  • Wellmont Health System (4.8 miles)
  • Fresenius Medical Care (4.9 miles)

Frequently Asked Questions

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