Holston Manor in Kingsport, TN
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Information last verified:
3641 Memorial Boulevard, Kingsport, TN 37664
For more information about senior living options: (844) 490-3973
The staff at Holston Manor are described as friendly and caring. The facility is consistently clean and well maintained. Residents are treated with kindness and feel like family. Nurses, CNAs, and therapists provide compassionate, competent care. Rehabilitation services are reported as exceptional. The environment feels modern, spacious, and securely managed. Visitors note pleasant dining areas and meals that are satisfactory. Management and front-desk staff are helpful and welcoming. Many reviewers say they would recommend Holston Manor to others. The common areas and activities contribute to a welcoming and engaging atmosphere.
The room was filthy, with hair in the sink and overflowing trash bins. The staff threatened to arrest the patient and even suggested sending him out of state to a psychiatric ward. Personal hygiene care and compassion were lacking. There were reports of neglect and abuse, including patients not being bathed and left in soiled conditions. The facility was poorly managed, with nasty food and chronic understaffing that led to poor care. Families reported rude, uncaring social workers and unprofessional behavior by some staff.Holston Manor is best suited for families prioritizing rehabilitation and supportive, personable care in a clean, homey environment. The facility tends to shine for those seeking post-acute recovery, skilled nursing attention, and memory-impairment support where nurses, aides, and therapists are praised for warmth, accessibility, and practical help. It’s a fit for seniors who value a facility that feels welcoming to visitors, with a dining room that can feel social and a campus designed to feel secure and navigable. When this place is clicking, residents look well cared for, meals arrive hot, and staff respond with patience and compassion. For families that want reassurance that a loving, engaged staff can be relied upon on a daily basis, Holston Manor can deliver a solid, value-driven option.
Be aware, however, that several reviewers advise considering alternatives if consistent quality is non-negotiable. A thread running through the negatives is understaffing and uneven care, which translates into delayed assistance, missed showers, and rooms that don’t always meet basic cleanliness expectations. A number of families report experiences they deem neglectful or unsafe, with disturbing anecdotes about bed sores, dehydration, and even alleged elder-abuse episodes. In short, this community can be excellent when properly staffed and managed, but it can fall short when staffing dips or supervision lapses occur. Families who require unwavering consistency, strong oversight, and robust infection-control and hygiene practices may want to look at other nearby options.
On balance, the most persuasive positives, cleanliness, a engaging atmosphere, and a clearly caring nursing and rehab team, illustrate how the good days can offset many concerns. Multiple families highlight a facility that is well kept, with pleasant public spaces, a fragrant, fresh environment, and staff who are genuinely friendly and attentive. For rehab in particular, the therapists and nursing staff receive frequent commendations for competence and encouragement, with residents reporting meaningful progress and families noting reliable communication about care plans. The presence of a secure campus and a welcoming reception for visitors also helps reduce anxiety for families navigating transitions. When Holston Manor operates smoothly, it can feel like a well-run, compassionate community that supports recovery and daily comfort.
Yet the cons, when they appear, are consequential enough to tilt the scale for many prospective residents. Critiques focus on inconsistent care due to staffing gaps, with reports of delayed responses to call buttons, lapses in personal hygiene, and uneven meal service. The tension between “very clean and friendly” and “unprepared or overwhelmed staff” creates a roller-coaster experience that depends heavily on shift coverage and leadership that day. Some families point to rude or uncaring social workers or administration when questions arise, signaling a breakdown in the coordination that families rely on to stay informed and involved. For long-term placement, this inconsistency can erode trust and complicate ongoing care planning, especially for residents with complex medical or behavioral needs.
In practical terms, families weighing Holston Manor should plan a rigorous pre-admission checklist. Request a transparent, current staffing snapshot, how many CNAs and nurses per shift, the average response time to calls, and the typical turnover rate. Insist on a current tour that includes the memory-care and rehabilitation units, if applicable, and ask to observe a mealtime and a therapy session to gauge consistency in service quality. Probe specifically about private-room availability, since several reviews mention discrepancies between advertised features and what is delivered. Ask for a copy of the resident care plan and request to meet the team responsible for the care of your loved one. Finally, seek recent references from families with residents at similar care levels to confirm ongoing reliability beyond a single positive visit.
The bottom-line verdict is practical and decisive: Holston Manor can be an excellent match for seniors who prioritize rehab-focused care, warmth from front-line staff, and a clean, welcoming environment, provided that the facility is adequately staffed on an ongoing basis. For families who can tolerate the normal ebbs and flows of a busy skilled-nursing setting, the positives, effective therapy, attentive nurses, and a home-like atmosphere, create real value. But for those whose nonnegotiables include consistently high staffing levels, meticulous hygiene every shift, and firm protections against neglect or miscommunication, alternatives in the Kingsport area may offer more reliable consistency. In choosing Holston Manor, the decision hinges on keen attention to current staffing stability, the willingness to monitor care closely, and a clear understanding that quality can vary by day and by unit. Proceed with a structured, information-forward visit plan, and the odds of aligning needs with this community rise considerably.
204 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Holston Manor in Kingsport, TN is a vibrant and comfortable assisted living community that provides a range of amenities and care services to cater to our residents' needs. Our residents can enjoy the convenience of having their own beauty salon on-site, as well as access to cable or satellite TV for entertainment.
We offer community-operated transportation for our residents, making it easy for them to run errands or attend appointments. Our computer center allows residents to stay connected with their loved ones through email and social media.
Meals are enjoyed in our elegant dining room, where restaurant-style dining ensures a pleasant and social experience. For those who prefer a more casual atmosphere, there is also the option of two cafes nearby.
Our fitness room is equipped with equipment suitable for all levels of mobility and offers various fitness programs to help our residents stay active and healthy. Additionally, we have a wellness center dedicated to promoting mental well-being among our residents.
Holston Manor provides fully furnished apartments that include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that residents can enjoy a clean and comfortable living environment without the hassle of cleaning themselves.
Residents have access to outdoor spaces such as gardens where they can relax, socialize, or engage in gardening activities. Our small library offers a quiet space for reading enthusiasts.
We understand the importance of transportation arrangements, both medical and non-medical. Our staff is available 24/7 through our call system to assist with any needs that may arise.
Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their prescribed medications on time.
At Holston Manor, we strive to create an engaging community environment by offering resident-run activities and scheduled daily activities. Concierge services are available to assist residents in planning day trips or accessing local attractions.
With 41 physicians nearby and six hospitals within close proximity, our residents can have peace of mind knowing that medical care is readily accessible. Additionally, there are 13 pharmacies in the area to ensure medication needs are met.
Overall, Holston Manor offers a comfortable and supportive environment for seniors in Kingsport, TN. Our range of amenities and care services aim to enhance the quality of life for our residents while promoting their independence and well-being.
Holston Manor is located at 3641 Memorial Boulevard, Kingsport, TN 37664 in Sullivan County, Tennessee
Holston Manor on seniors.fyi includes 6 photos including images showing landscaping, windows, garden, grass, outdoors, pond, outdoor, rehabilitation, and more.
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