Holston Manor in Kingsport, TN
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3641 Memorial Boulevard, Kingsport, TN 37664
For more information about senior living options: (844) 490-3973
They were very nice and made patients feel like family. They are glad that their mother is cared for by people she trusts; she is happy. The nurses were friendly and cared well for his brother; the facility is clean. Staff are very pleasant with her; the place feels upbeat and clean; they take very good care of her; they would recommend it. The staff are friendly, residents meet others, and families are kept informed; it feels like home. The staff are helpful and in great spirits, which is refreshing. They provided wonderful care from all departments. They have had nothing but good experiences; the staff are wonderful and CNAs could not be better. The staff are caring and empathetic toward residents and families. The facility is up to date, clean, and smells good; staff are nice and helpful; would highly recommend. A friend there seems healthier and speaks highly of the staff. The staff are friendly. The staff are kind and helpful; the facility is clean; meals look delicious; the outside patio is nice; they felt their sister was in good hands. The staff were kind and professional; they kept families informed; the facility was clean and secure; they would recommend for long-term care. The place is beautiful and clean; the staff are warm and friendly; they have taken good care of her mother; everyone is helpful.
The facility is described as the worst managed facility in the state, with nasty food and rooms and a staffing shortage that leads to poor care. A reviewer claims a patient was left in a puddle of urine and not bathed or assisted, causing significant discomfort. Several statements allege elder abuse and neglect, including rough handling that caused injuries and accelerated decline. Therapy is criticized for focusing more on patients than on encouragement and understanding. The dining and facility staff are criticized for horrible food and for yelling about mask-wearing while not consistently wearing masks themselves. A patient is described as being starved and not given water for two days, with medications given without consent. A reviewer alleges a resident was drugged with dementia medication when they were of sound mind, implying abuse. Social workers are described as rude and uncaring, with allegations that the administrator told a patient to leave due to lack of insurance. Understaffing on floors is cited as leading to delayed care and inadequate assistance. A family reports neglect that resulted in bedsores and unclean conditions. A mother is promised a private room but ends up in a shared room, leaving her miserable. One reviewer states they would not even subject a sick animal to this facility, signaling extreme dissatisfaction.Holston Manor in Kingsport, TN is best suited for families seeking a rehab-forward senior living option that feels homey, clean, and personally attentive. This community tends to work best for residents needing post-acute rehabilitation after surgery or a fall, as well as those who value a warm, family-like atmosphere where staff strive to make residents and their families feel connected. For memory care and long-term custodial care, Holston Manor can be a fit when the unit's staff demonstrate consistency and residents respond well to the social, activity-rich environment. The facility's emphasis on approachable caregivers, secure surroundings, and a bustling, engaged dining and activities scene supports both recovery and sustained daily living in a supportive setting.
Families should consider alternatives if the priority is unmistakably flawless staffing at all times, or if there is heightened concern about management responsiveness. Several reviews flag understaffing on certain shifts, with implications for timely assistance, bathing, and bedside care. Additional red flags include complaints about inconsistent social work communication, perceived administrative rigidity, and markedly variable experiences with meals and overall cleanliness. For those who require unwavering day?to?day reliability across all departments, or who have endured prior difficult experiences in care facilities, a cautious comparison with other local options is prudent.
The strongest positives at Holston Manor come from its personable staff, cleanliness, and the rehab ecosystem. Multiple reports praise friendly CNAs and nurses who carry a genuine, upbeat attitude, paired with clean, well-maintained spaces that feel safe and welcoming. The rehabilitation team is repeatedly described as capable and patient, delivering practical therapy and steady progress for residents in rehab or memory care. Families frequently note that care teams communicate, involve loved ones in planning, and create an environment where residents appear comfortable and engaged. In short, for families prioritizing compassionate touch and a hopeful rehab trajectory, the positives often align with expectations.
Complementing the clinical strengths is a tangible sense of community and value-added features that matter in long-term living. Residents and visitors frequently compliment the secure layout, the accessibility of the dining room, and the availability of engaging activities, from music and entertainment to social time in inviting common areas. The facility's cleanliness extends beyond appearance to odor control and overall upkeep, reinforcing confidence that a cared-for loved one is living in a well-maintained environment. For families seeking a place where their relative can feel at home, receive steady routine, and benefit from regular interaction with staff, Holston Manor offers a credible, comforting option.
However, the cautionary notes cannot be dismissed. There are strongly negative voices alleging neglect, inadequate response to basic needs, and even grave mistreatment in extreme cases. Some families report bedsores or insufficient hygiene, lapses in timely feeding, and dramatic gaps between what is promised and what is delivered in daily care. A subset of reviews highlights experiences with social workers and administrators that feel dismissive or unresponsive, alongside inconsistencies in food quality and overall handling of patient needs. These divergent experiences suggest that care quality at Holston Manor can be highly variable, heavily dependent on which shift and which staff are on duty.
The practical takeaway is clear: Holston Manor is a viable, compelling option for rehab-focused seniors and families who prioritize warmth, cleanliness, and a proactive rehab program, provided due diligence is performed. Pros offset some major concerns when the right teams are in place and families remain actively involved in care planning. Pros outweigh cons for those who can visit, ask pointed questions about staffing and care plans, and benchmark expectations against other facilities. Prospective residents should insist on meeting the nursing leadership, reviewing the current staffing model, and seeking transparent answers about meal service, hygiene protocols, and activity schedules to ensure alignment with needs and expectations.
Bottom line: Holston Manor delivers a solid blend of rehab expertise, clean, caregiver-driven environment, and a family-friendly vibe that many families will value highly. It is not the clear, zero-risk option for every situation, and care quality can appear uneven when staffing is stretched. For families weighing long-term placement versus continued rehab, this community is worth serious consideration - provided a thorough tour, candid discussions about staffing, and a clear care plan are part of the decision process. Compare with alternatives that emphasize consistently staffed units, robust social work support, and transparent dining and hygiene practices to determine whether Holston Manor aligns with the family's nonnegotiables.
204 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Holston Manor in Kingsport, TN is a vibrant and comfortable assisted living community that provides a range of amenities and care services to cater to our residents' needs. Our residents can enjoy the convenience of having their own beauty salon on-site, as well as access to cable or satellite TV for entertainment.
We offer community-operated transportation for our residents, making it easy for them to run errands or attend appointments. Our computer center allows residents to stay connected with their loved ones through email and social media.
Meals are enjoyed in our elegant dining room, where restaurant-style dining ensures a pleasant and social experience. For those who prefer a more casual atmosphere, there is also the option of two cafes nearby.
Our fitness room is equipped with equipment suitable for all levels of mobility and offers various fitness programs to help our residents stay active and healthy. Additionally, we have a wellness center dedicated to promoting mental well-being among our residents.
Holston Manor provides fully furnished apartments that include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that residents can enjoy a clean and comfortable living environment without the hassle of cleaning themselves.
Residents have access to outdoor spaces such as gardens where they can relax, socialize, or engage in gardening activities. Our small library offers a quiet space for reading enthusiasts.
We understand the importance of transportation arrangements, both medical and non-medical. Our staff is available 24/7 through our call system to assist with any needs that may arise.
Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their prescribed medications on time.
At Holston Manor, we strive to create an engaging community environment by offering resident-run activities and scheduled daily activities. Concierge services are available to assist residents in planning day trips or accessing local attractions.
With 41 physicians nearby and six hospitals within close proximity, our residents can have peace of mind knowing that medical care is readily accessible. Additionally, there are 13 pharmacies in the area to ensure medication needs are met.
Overall, Holston Manor offers a comfortable and supportive environment for seniors in Kingsport, TN. Our range of amenities and care services aim to enhance the quality of life for our residents while promoting their independence and well-being.
Holston Manor is located at 3641 Memorial Boulevard, Kingsport, TN 37664 in Sullivan County, Tennessee
Holston Manor on seniors.fyi includes 6 photos including images showing landscaping, garden, windows, decor, trees, grass, outdoors, pond, and more.
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