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SunBridge Care & Rehabilitation - Hillside in Kingsport, TN

SunBridge Care & Rehabilitation - Hillside is a nursing home community in Kingsport, TN.

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SunBridge Care & Rehabilitation - Hillside in Kingsport, TN

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  • Interior

    A cozy waiting room with comfortable seating and a wooden floor.
  • Building

    A building entrance with a covered driveway and stone columns, featuring flags on the side.
  • Bedroom

    A modern hospital room with a comfortable chair and a bedside lamp.
  • Windows

    A spacious dining area with large windows and elegant decor, featuring a set table surrounded by chairs.
  • Patio

    A cozy outdoor patio area featuring a dining table with chairs, surrounded by large windows and decorated with a flowerpot.
  • Wall Art

    A modern office space with multiple workstations equipped with computers and a printer.
  • Exercise Equipment

    A well-equipped gym with various exercise machines and weights in a modern workout room.

3641 Memorial Blvd, Kingsport, TN 37664

To contact a resident: (423) 246-2411

For more information about senior living options: (866) 208-4318

4.3 from 100 reviews
5 stars
71
4 stars
12
3 stars
3
2 stars
1
1 stars
13

Overall Review of SunBridge Care & Rehabilitation - Hillside

common 26 reviews mention this

Clean facility comes up often

Residents frequently describe the facility as clean and well maintained.

Many reviewers point to cleanliness as a reason they felt comfortable during visits or after admission. Several mention the building looks spotless, smells good, and is kept up by housekeeping and other staff. A few negative reviews also complain about cleanliness issues, which suggests results may vary by unit and staffing level at times.

common 28 reviews mention this

Friendly, helpful staff is a theme

Reviews commonly highlight staff kindness and responsiveness to requests.

Across the reviews, people describe nurses, CNAs, and other team members as friendly, helpful, and professional. Families say staff keep them informed, respond quickly, and treat residents with empathy, which shows up both in day-to-day care comments and in rehabilitation updates. While most experiences are positive, a smaller number of reviews raise concerns about neglect, rudeness, or poor management, contrasting with the broader pattern.

caveat 5 reviews mention this

Food satisfaction is mixed

Food quality draws both praise and complaints from reviewers.

Some reviewers say meals look good, are hot when served, or are satisfactory and well balanced. Others describe the food as awful or horrible, including complaints framed around residents’ experiences. Because the feedback is split, dining appears to be a consistent point of difference among residents and families.

  • A spacious dining area with large windows and elegant decor, featuring a set table surrounded by chairs.
differentiator 2 reviews mention this

Rehab and special care mentions

Residents in rehabilitation describe care while recovering from injuries.

A few reviews specifically discuss rehabilitation experiences, including a case where a loved one was treated after an injury and another where care supported recovery after a fall. One reviewer also mentions a memory care unit and describes the resident as happy and content, alongside claims of caring and skilled support. These mentions indicate the community’s work spans both rehab and specialized long-term support, even though most reviews focus on general cleanliness and staff.

common 2 reviews mention this

Family access and visiting setup

Families mention practical support during visits and mealtimes.

Some reviewers describe being able to visit comfortably, including dining room interactions and a patio area noted as helpful for meeting with loved ones. Others mention that the staff provided snacks or drinks for family members and responded quickly to concerns during visits. Taken together, the feedback suggests visitors aren’t left without support during appointments and day-to-day interactions.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Tri-Cities Regional (7 miles away) Tri-Cities Regional (7 miles away)

Nearby Places of Interest

This part of Kingsport, Tennessee offers a convenient and accessible location with a variety of amenities nearby. With several restaurants such as KFC, Olive Garden, and The Chop House within a close distance, residents can enjoy a diverse selection of dining options. Additionally, there are multiple pharmacies including Walgreens and Kroger Pharmacy in the vicinity for easy access to healthcare needs. For those seeking medical care, there are several physicians' offices and hospitals nearby, such as Indian Path Hospital and Holston Medical Group. The area also offers recreational opportunities with parks like Borden Park for outdoor activities. Overall, this neighborhood provides a combination of convenience, healthcare services, dining options, and green spaces that could make it an appealing choice for senior living.

Restaurants

  • KFC (0.8 miles)
  • McAlister's Deli (1 miles)
  • Olive Garden (1.1 miles)
  • The Chop House (1.1 miles)
  • Golden Corral (1.2 miles)
  • O'Charley's Restaurant + Bar (1.2 miles)
  • Fazoli's (1.2 miles)

Pharmacies

  • Walgreens (1 miles)
  • Kroger Pharmacy (1.3 miles)
  • Premier Pharmacy (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • Walmart Pharmacy (1.7 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.9 miles)

Cafes

  • Starbucks (1.1 miles)
  • Panera Bread (1.1 miles)

Physicians

  • Accents Facial Plastic Surgery (1.1 miles)
  • Indian Path Pediatrics (1.3 miles)
  • Kingsport Urology Group PC (1.3 miles)
  • Psychiatric Associates of Kingsport (1.4 miles)
  • Appalachian Orthopaedic Associates PC (1.4 miles)
  • Holston Medical Group (1.5 miles)
  • MSMG Pediatrics (1.5 miles)

Hospitals

  • Indian Path Hospital (1.4 miles)
  • Indian Path Pavilion (1.5 miles)
  • Kingsport Day Surgery (1.6 miles)
  • Fresenius Medical Care (1.9 miles)
  • Wellmont Holston Valley Medical Center (3.1 miles)
  • Wellmont Health System (3.1 miles)

Parks

  • Borden Park (1.9 miles)
  • Domtar Park (4.4 miles)

Frequently Asked Questions

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