Integrity Senior Care LLC - Hermitage, TN

Pros

• The company is described as having true integrity and care for loved ones.
• The name speaks for itself, suggesting a strong and trustworthy reputation.
• Chris and the staff are praised for delivering professional yet personal service.
• The care provided allowed a father's last days to be surrounded by loving staff while his family was at work.
• The reviewers highly recommend the company for support during a time of need.

Cons

• The company promised to move forward with a job but kept the reviewer waiting.
• When asked for a definite yes or no, the company acted as if they didn't know anything.

Review

In reviewing the set of experiences shared by customers, there's a clear tension between a frustrating moment in the intake process and a parade of heartfelt endorsements about the character and care offered by this company. One account paints a sharp picture of disappointment: the reviewer felt led to believe a job would move forward, only to be left waiting with no firm confirmation. When the question came - whether they were still going to receive the opportunity - the response seemed evasive, as though the staff didn't know what to say. The individual simply wanted a straightforward yes or no so they could plan and move on. That moment of ambiguity left a sour note, suggesting that communication and decisiveness in the early stages of engagement didn't match the level of reliability the reviewer was hoping for.

Against that single negative memory, a more plentiful chorus of praise emerges, centering on themes that many families value deeply when choosing care for loved ones. The reviewers repeatedly lean on the notion that the company's name carries with it a promise of integrity. In their words, there is a sense that true integrity is not just a label but a lived standard - an expectation that is upheld in practice when caring for vulnerable family members. This sense of integrity becomes a throughline, suggesting that the organization stands for something more than efficiency or profit; it stands for a trustworthy approach to caregiving that aligns with a family's aspirations for dignity and respect.

Another strand of the testimonials highlights the practical and emotional benefits of choosing this provider. The reviewers describe a level of care that goes beyond routine tasks, painting a picture of compassionate, attentive service geared toward the comfort of loved ones. The gratitude expressed is not merely for competent care, but for care that feels sincere and considerate. The implication is that the caregivers bring more than skills to the table - they bring a spirit of presence and support that resonates with families facing difficult moments. In these accounts, the care experience is positioned as something that families can count on during times when stability and reassurance are essential.

A particularly powerful narrative centers on in-home support during end-of-life circumstances. One reviewer recounts the decision to welcome their father into their home for daytime care while his family continued with work commitments. The description of those last days as being surrounded by loving staff conveys a poignant combination of professionalism and warmth. It emphasizes how a well-coordinated care team can create a safe and comforting environment at a deeply sensitive juncture, offering families peace of mind that their loved one is cherished and attended to. The gratitude extends to specific individuals - most notably Chris and the staff - who are credited with delivering service that is both professional and personal in the midst of extraordinary need.

The acknowledgments about Chris and the broader staff further personalize the appreciation. The reviews consistently credit these individuals with upholding the company's reputation for care that feels heartfelt and attentive. The praise is explicit: hats off to Chris and the staff for their capacity to blend professional standards with a genuinely compassionate approach. This combination appears to be the cornerstone of the positive experiences, suggesting that the people on the ground - those who interact with families and manage daily routines - are central to the company's appeal. The impression conveyed is that responsibility, reliability, and warmth are not abstract ideals but everyday practices embodied in real people.

Taken together, the reviews present a nuanced picture of a home-care provider that earns high marks for integrity and compassionate care, even as one voice voices frustration over a momentary failure in communication. The dissonance between a delayed, uncertain job confirmation and the rest of the feedback underscores a common tension in service industries: the need for clear, timely information at intake versus the deeply human, relationship-driven care that follows. For many families evaluating options, the contrast matters greatly. It's hard to overlook the strength of the positive experiences that describe a company that shows up for families in their most vulnerable hours, offering not only skilled assistance but a sense of presence and trust.

In the end, the prevailing impression is that this organization is defined by its commitment to integrity and to providing care that families can rely on when it matters most. The strongest endorsements speak to an ability to support loved ones with dignity, to welcome families into the care process, and to stand beside them during challenging periods. While there may be occasional hiccups in communication, the overarching narrative celebrates a team that many would want by their side when a loved one needs help, especially in the intimate, demanding setting of in-home end-of-life care. The combination of thoughtful professionalism and genuine compassion appears to be the hallmark that leaves a lasting, positive impression on those who have experienced it firsthand.

Physicians

• Summit Eye Associates PC (0.5 miles)
• Tennessee Women's Care (0.6 miles)
• Angela Willis MD Family Practice: Angela Willis, MD (0.8 miles)
• Premier Orthopedics (0.8 miles)
• Vascular and Endovascular Specialists (0.8 miles)
• Summit Primary Care (0.9 miles)
• Witters & Guth Family Clinic: Guth Robert MD (2.3 miles)

Hospitals

• Allergy & Ent Associates Of Middle Tennessee Pc (0.8 miles)
• 8th Floor CDU — Summit M.C. (0.9 miles)

Restaurants

• Firehouse Subs (0.8 miles)
• Chick-Fil-A (0.8 miles)
• Whataburger (1 miles)
• Cinco De Mayo (1.1 miles)
• Nadeen's Hermitage Haven (1.6 miles)
• JB's Pour House (2.1 miles)
• McNamara's Irish Pub (3.8 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2 miles)
• Kroger Pharmacy (2 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.6 miles)

Cafes

• Starbucks (1 miles)
• Dutch Bros Coffee (1.3 miles)
• Starbucks (1.9 miles)
• Phat Bites (3.8 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.1 miles)
• Just Love Coffee Cafe - Mt. Juliet (5.4 miles)

Places of Worship

• Hermitage Church of Christ (1.4 miles)
• Central Pike Church of Christ (1.4 miles)
• Tulip Grove Baptist Church (2.3 miles)
• St Stephen's (2.8 miles)
• Dalewood Baptist Church (6.5 miles)

Transportation

• Cell Phone Waiting Area (5 miles)
• Concourse A (5.3 miles)
• National Car Rental (5.4 miles)
• Delta Sky Club (5.4 miles)
• Concourse B (5.4 miles)
• Nashville International Airport (BNA) (5.5 miles)
• Concourse C (5.5 miles)

Parks

• Charlie Daniels Park (5.7 miles)
• Providence - Walk Bike Run Trail (6.2 miles)
• Walnut Grove Park (6.3 miles)
• South Mt. Juliet City Park (6.9 miles)
• Shelby Park (7.6 miles)