Standifer Gap Home-The Elderly in Chattanooga, TN

Pros

• Standifer Place genuinely cares about residents and communicates well with families.
• All departments and levels of care at Standifer Place far exceed expectations, with professional and compassionate staff.
• The nurses and caregivers consistently prioritize residents' health, comfort, and needs.
• The facility offers engaging activities and garden spaces, creating a family-like community.
• The staff are kind, attentive, and go above and beyond to help residents.
• The Health Center at Standifer Place has staff who feel like family to residents and their families.
• Standifer Place is described as a welcoming, home-like place with a caring leadership.
• The rehab and therapy programs at Standifer Place are effective and supportive.
• Families appreciate daily updates and open communication about care.
• The environment is well maintained, clean, and pleasant for residents.

Cons

• The facility is a total joke, with rude treatment and ignored complaints that nearly cost a resident their life.
• The place was a disgrace to the family, neglecting a mother who developed bed sores and required ICU care.
• The staff were incompetent, uncaring, and the operation was a completely disorganized mess.
• The environment is filthy and run-down, with rooms dirty and sanitary conditions poor.
• Nurses are accused of stealing from residents and getting away with it.
• The facility prioritizes making money over patient care, ignoring medical needs like feeding and medications.
• Residents were reportedly starved or underfed for days.
• The facility routinely leaves patients unattended for hours, delaying essential care.
• A number of families report their loved ones died under their care, implying negligent treatment.
• The staff are described as cold, numb, and lacking empathy toward patients.
• Some reviews warn: do not send your loved ones here; this place must be avoided.
• The place is described as "disgusting" and "unfit for care" by several reviewers.

Review

This community is best suited for families seeking a hands-on, relational care environment where rehabilitation services and daily activities are central, and where staff relationships with residents feel like a family extension. It tends to appeal to families who value consistent therapy engagement, open lines of communication with care teams, and a campus atmosphere that accommodates social and outdoor activity. For long-term residents who want a genuine sense of belonging and easy access to nurses, CNAs, and therapy staff, Standifer Place can deliver a comforting, home-like experience.

On the plus side, the strongest and most persistent positives center on attentive staff and robust rehabilitation programs. Reviewers repeatedly highlight compassionate nurses, dedicated CNAs, and therapists who push patients toward meaningful progress. Families often praise clear, frequent updates and care-plan involvement, with therapists and nursing teams cited as sources of both skill and morale. The campus and resident-centered activities - especially those that foster social connection, worship, and structured outings - create a sense of community that many see as a meaningful bright spot within the facility's day-to-day routine. For any loved one needing rehab or a transition back home, these elements can be decisive advantages when the goal is recovery and engagement.

Yet the facility carries a heavy burden of conflicting experiences that demand frank consideration. A sizable portion of reviews allege neglect, disorganization, or slow responsiveness, with frequent complaints about cleanliness, room conditions, and basic comforts. There are multiple accounts of residents not receiving timely meals, appropriate wound care, or essential assistance, along with serious claims of adverse outcomes tied to care lapses. Financial and administrative concerns surface in some reviews as well, including accusations of improper billing or mismanagement. The spectrum of experiences makes clear that outcomes hinge decisively on local staffing patterns, shift coverage, and how well individual teams communicate with families and coordinate with physicians.

These divergent experiences mean the key pros can offset the main drawbacks only when operations are stable and teams stay engaged. When therapy and daily interactions go smoothly, families report notable improvements in function, mood, and overall well-being, with residents feeling seen and valued. However, the weight of negative reports cannot be ignored; even excellent therapy and a warm atmosphere may not fully compensate for recurring safety, cleanliness, and communication issues. In practice, families should treat Standifer Place as a facility with genuine strengths in rehab and personal care, but with a real risk of inconsistent day-to-day quality depending on staffing and leadership at the unit level.

Who should consider alternatives? Those who prioritize medical overhead, universal cleanliness, and predictable, transparent operations every single day may find more reassurance elsewhere. If a loved one requires constant, high-stakes medical monitoring, meticulous wound care, or has a history of critical care needs, the reports of miscommunication or lapses are a red flag worth heeding. Families who cannot remain actively involved - visits, checks, and care-plan reviews - may struggle here if turnover or workflow gaps reappear. Given the breadth of experiences, some families will rightly search for options with steadier reputations for safety, cleanliness, and accountability.

Practical next steps for decision-makers are clear. Visit the campus multiple times - ideally at different times of day - to observe how staff respond to call bells, meal service, and mobility assistance. Speak with the charge nurse or unit supervisor about staffing ratios, care planning, and recent quality improvements. Request to review the current care plan for a loved one, including medications, wound care, and therapy goals, and ask to be included in routine progress updates. Talk to several residents and family members about bedside care, room cleanliness, and meal quality. Finally, verify recent survey results and any active corrective actions, and have a candid discussion with administration about expectations, escalation channels, and a clear path to discharge or transition if goals aren't being met. In short, Standifer Place can be a strong choice for rehab-driven care and a family-like atmosphere, but it demands vigilant oversight and a willingness to pivot if care gaps recur.

This area of Chattanooga, Tennessee offers a variety of amenities and services that cater to seniors. With several physicians and healthcare facilities nearby, including advanced surgical concepts and Erlanger Ooltewah Family, residents have access to quality medical care. There are also pharmacies such as Walgreens and CVS Pharmacy in close proximity for convenience. In terms of dining options, there are a range of restaurants to choose from including Drake's Chattanooga and Ruth's Chris Steak House. Places of worship like Christ United Methodist Church and Ridgedale Baptist Church provide spiritual support for those seeking it. Additionally, the presence of cafes like Starbucks and Panera Bread offer opportunities for socializing over coffee. The area is also home to parks like Imagination Station and theaters like Regal Hamilton Place for entertainment options. Overall, this part of Chattanooga provides a well-rounded community for seniors looking to live comfortably in a convenient location with access to essential services.

Physicians

• Advanced Surgical Concepts (2.1 miles)
• Chattanooga Bariatrics (2.3 miles)
• Vincent A Viscomi MD (2.3 miles)
• Parkridge Valley Adult & Senior Campus (2.3 miles)
• Erlanger Ooltewah Family (2.8 miles)
• Erlanger at Volkswagen Drive (2.8 miles)
• Urgent Care Family Medicine (2.8 miles)

Restaurants

• Drake's Chattanooga (2.3 miles)
• Panda Express (2.4 miles)
• Zaxby's (2.4 miles)
• Ruth's Chris Steak House (2.5 miles)
• Forbidden City Restaurant (2.5 miles)
• Arby's (2.5 miles)
• Miller's Ale House (2.5 miles)

Pharmacies

• Walgreens (2.4 miles)
• Walgreens (2.8 miles)
• Designer Drugs (2.8 miles)
• ""Walmart Stores"" (3.1 miles)
• Moore & King Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)
• Walmart Photo Center (4.1 miles)

Places of Worship

• Christ United Methodist Church (2.6 miles)
• Ridgedale Baptist Church (3.8 miles)
• New Covenant Fellowship Church (6.3 miles)

Cafes

• Starbucks (2.7 miles)
• Panera Bread (2.8 miles)
• Lola Beans Coffee (2.9 miles)
• Starbucks (3.1 miles)
• Starbucks (4.3 miles)
• Starbucks (6 miles)
• Starbucks (6.2 miles)

Hospitals

• Atrium Imaging Center (2.7 miles)
• Cleveland Imaging (3 miles)

Parks

• Imagination Station (2.8 miles)
• East Brainerd Heritage Park (2.9 miles)

Theaters

• Regal Hamilton Place (3.2 miles)

Transportation

• CHA employee lot (5 miles)