Eagle Crest Assisted Living
Save8248 Standifer Gap Road, Chattanooga, TN 37421
For more information about senior living options: (844) 490-3973
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Standifer Place inspires a wide range of experiences, and the stories gathered here reflect a facility that can feel like a loving lifeline to some families while leaving others shaken by serious concerns. For many who entrusted their loved ones to Standifer Place, the care was deeply personal and attentive. Families describe staff who genuinely care about the person, and who communicate consistently with relatives about health, comfort, and needs. Several accounts speak of long-term commitment: a grandmother, a father, and now a mother were cared for with ongoing attention, and the overarching message is that the team treats residents as individuals who deserve dignity and thoughtful care.
Across many reviews, the breadth of Standifer Place's offerings is noted positively. Families recount not only care in assisted living but also in rehab and other levels of care, with nurses and caregivers prioritizing health and comfort. The facility is described as clean, with staff who are available and attentive to patients' needs. Management is praised in multiple voices, and the sentiment that the place exceeds expectations recurs - an impression reinforced by stories of transparent family communication and a focus on patient welfare. The sense of a well-run operation is echoed by people who have observed good outcomes and consistent efforts to meet each person's requirements.
Environment and daily life at Standifer Place also emerge as bright spots in several accounts. One reviewer notes that residents can participate in activities throughout the day if they wish, and there is a welcoming outdoor space with bird feeders and raised gardens - a detail that paints a picture of a comforting, home-like setting. The notion of community among residents and staff is common: the facility is described as fostering its own "family" within the building, with employees who are approachable and supportive. For some families, this environment is a major factor in choosing Standifer Place, particularly when they notice how staff interact with residents and how the atmosphere promotes a sense of warmth and belonging.
People also point to specific staff members who stood out in positive ways. A nurse named Elaine, several respiratory therapists, and a CNA are singled out for their good care, while others praise leadership and hands-on involvement by management. The praise extends to the West Wing One area and to health professionals who form part of a cohesive team, earning families' trust by being respectful, helpful, and consistently present. Long-standing clients and their families describe a culture of communication and responsiveness that makes it easier to navigate the challenges of aging or recovery, with many feeling supported rather than abandoned in difficult moments.
Yet the narratives are not uniform in tone. A substantial portion of reviews paints Standifer Place in starkly negative colors, detailing experiences that feel mismanaged, disorganized, or neglectful. One reviewer bluntly labeled the facility as incompetent and uncaring, criticizing the way next-of-kin were communicated with and expressing a deep worry about a loved one's safety. The fear conveyed in these accounts is powerful, with descriptions of poor coordination with families and a sense that critical information was not adequately shared or acted upon.
Other reviews recount more acute, life-threatening concerns. Some individuals describe situations where care fell far short of expectations: claims of neglect that led to serious health consequences for residents, including wounds, extended hospitalizations, or ICU stays. There are references to rushed or inadequate treatments, inappropriate or delayed responses to complaints, and a perception that the facility prioritized other considerations over patient well-being. In one devastating narrative, a patient describes a near-fatal experience spurred by what they describe as rude treatment and overlooked concerns, culminating in a hospital transfer and a lengthy recovery period.
The most fiery critiques go further, portraying a pattern of neglect and even abuse as described by some families. A reviewer recounts serious neglect surrounding wound care and daily hygiene, with alarming statements about infection risk and sanitation. Another speaks of a persistent belief that the place is more about money than patient care, asserting that MRI scheduling and medication issues were mishandled and that legitimate needs went unmet. A strong warning to prospective families - "do not send your loved ones here" - appears in these accounts, underscoring the depth of mistrust that some families developed.
Despite the harsh critiques, there are also compelling testimonies from residents, patients, and their relatives that emphasize positive relationships with caregivers and a sense of personalized attention. A long-time patient who stayed from January to August 2024 describes care that was consistently competent and compassionate, with staff engaging on a personal level and treating residents like family. Another family member highlights timely communication and ongoing updates about a loved one's status, crediting staff with making it possible to feel secure and connected during the stay. In several reviews, the sentiment is that when Standifer Place works well, it works very well indeed, with staff who are not only professionals but also compassionate partners in the care journey.
In sum, Standifer Place stands as a facility capable of delivering excellent, person-centered care that families deeply value - when the experience aligns with the staff's best practices and management supports a culture of attentiveness and clear communication. The most hopeful voices describe a community where residents can thrive through meaningful activities, respectful interactions, and a family-like atmosphere that extends to relatives. The most cautionary voices remind readers that experiences can diverge sharply: serious concerns about neglect, miscommunication, and systemic issues have left some families distraught and wary. For anyone considering Standifer Place, the range of experiences suggests the importance of direct visits, conversations with multiple staff and residents, and asking specific questions about care plans, rehab availability, and how family communication is managed. The facility evidently holds the potential for extraordinary compassionate care, while also carrying reports of troubling gaps that deserve close scrutiny.
Eagle Crest Assisted Living in Chattanooga, TN is a vibrant and welcoming community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The dining room provides delicious meals to cater to various dietary needs, allowing residents to enjoy their meals with ease. Each apartment is fully furnished, providing a cozy and comfortable living space for residents.
The community boasts a beautiful garden and outdoor spaces where residents can relax, socialize, or engage in activities. Housekeeping services are provided regularly to maintain cleanliness and tidiness throughout the community. Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet access.
The caring staff at Eagle Crest Assisted Living are dedicated to providing assistance with daily activities such as bathing, dressing, and transfers. They also offer coordination with healthcare providers for any additional care needs. Special attention is given to those with diabetes, offering a specific diet plan. Medication management is provided to ensure that all prescriptions are taken properly.
Transportation arrangement for medical appointments is available for convenience. In addition, there are transportation options available for other outings or social engagements. Scheduled daily activities provide opportunities for residents to stay active and engaged within the community.
With several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - residents have easy access to various services and amenities in the local area.
Overall, Eagle Crest Assisted Living offers a supportive environment where seniors can thrive while receiving personalized care services tailored to their individual needs.
Eagle Crest Assisted Living is located at 8248 Standifer Gap Road, Chattanooga, TN 37421 in Hamilton County, Tennessee
Eagle Crest Assisted Living on seniors.fyi includes 4 photos including images showing interior, decor, landscaping, living room, fireplace, trees, nature, building, and more.
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