Westhills Village
Save255 Texas St, Rapid City, SD 57701
For more information about senior living options: (844) 490-3973
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Across the pool of reviews about Westhills Village and the accompanying Westhills South Assisted Living Facility II, readers encounter a broad spectrum of experiences. Some accounts sing of a warm, welcoming community where residents and their families feel cared for over the long term, while others raise concerns about food quality, cost, and interactions with staff. Taken together, the stories depict a place that can feel like home to some and a source of frustration or alarm to others, depending on who you are, what level of care is involved, and which moments are most memorable.
One of the most consistently positive threads comes from families whose loved ones are in rehab or have progressed through multiple levels of care. In one heartfelt account, a family thanks the staff for caring for their mom, Arlene, during a six-week rehab stint. They highlight physical therapy that helped rebuild strength and a team that was kind and attentive. The gratitude is palpable, with blessings offered to every person who contributed to their mother's recovery and well-being, underscoring how meaningful competent rehab and supportive staff can be in the healing journey.
Similarly, other reviewers emphasize enduring family ties and long-standing satisfaction with the facility. For example, a reviewer notes that their grandparents have lived there for nearly three decades, with the grandfather later moving to the Courtyard, where he enjoys the care and companionship of a staff they describe as "the best." This sentiment recurs in another review describing how Westhills supported a loved one through independent living, assisted living, and nursing home care over ten years, with a strong impression that the people there provided excellent care and that the mom remained in good hands across different stages of aging.
Overall, the consensus from several accounts is that the staff are caring, friendly, and welcoming. Reviews repeatedly describe the environment as peaceful and reassuring, and they speak highly of the people who work there. In one particularly concise note, a visitor praises the place as "awesome," highlighting a feeling of warmth and a well-managed atmosphere. The sense that the community strives to form a real home for residents - through attentive care, consistent communication, and meaningful activities - appears to be a common thread among many positive experiences.
Not all experiences are uniformly positive, however. A more troubling account describes a visit that felt creepy and disrespectful to staff, with the reviewer feeling unwanted and treated like a second-class citizen. This review also complains about cost, suggesting that five thousand dollars per month is an unacceptable price for the level of care received, and notes that the landscaped grounds - while beautiful - were private and accessible only to paying residents. The reviewer's tone conveys a strong sense of disappointment and a perception that the facility did not meet their expectations of fairness or hospitality.
Amidst the ups and downs, there are indications of a human and evolving relationship with the place. One reviewer confesses that a previous harsh impression was based on a single moment when their grandmother was recently moved in; after witnessing the care, they describe a dramatic shift toward trust and gratitude. This individual recounts that a prayer vigil and shared memories for their grandmother helped them realize she was in good hands, and they express heartfelt thanks to the staff for the care provided in her final hours. This reflection highlights how personal experience and the quality of end-of-life support can deeply shape overall impressions.
There are also more negative snapshots that remind readers this is not a universally loved facility. Another review paints a starkly critical picture: the food is described as terrible, staff as motivated by money, and the overall care as lacking. The reviewer even alleges the facility lost their loved one's clothing and recounts a frightening moment involving a 911 call. While this represents one perspective in a crowded field of experiences, it serves as a cautionary counterpoint to the more favorable depictions and underscores that concerns about basic needs and safety can surface in families during difficult times.
As for the Westhills South Assisted Living Facility II, one account highlights it as state-of-the-art with a warm and clean atmosphere. The reviewer notes a visit with their uncle and praises the tailored amenities designed to meet individual resident needs. They describe a highly trained staff ready to assist with everything from laundry to medication management. The facility's infrastructure is portrayed as modern, with accessible internet, a library, and other resources to keep residents connected with loved ones. Food is described as high quality and aligned with nutritional guidance, and activities are designed to foster a sense of "home" and belonging, giving residents opportunities to participate and feel valued.
Taken together, these reviews present a portrait of a place that can feel like a lifeline and a cherished home for some families, while also presenting real concerns for others. The narratives underscore the importance of consistent, compassionate care, transparent communication, and the everyday realities of pricing, food, safety, and staff interactions. For families considering Westhills Village or the Westhills South facility, the stories suggest a need to weigh personal experiences, visit multiple times, and observe how staff respond in the moments that matter most - rehabilitation, medication management, and end-of-life care - before drawing conclusions about whether the environment aligns with their loved ones' needs and expectations.
Westhills Village in Rapid City, SD is a vibrant assisted living community that offers a range of housing options and care services to meet the unique needs of each resident. Our spacious apartments include 2-bedroom and 3-bedroom options, as well as condos/townhomes and studio apartments.
At Westhills Village, we provide both Independent Living and Skilled Nursing Facility options, ensuring that residents receive the appropriate level of care and support. Our dedicated staff is available to assist with medication management and diabetic care, while our physical therapists help residents maintain their mobility and overall health.
We understand the importance of an active lifestyle, which is why we offer a variety of amenities and activities for our residents. Enjoy delicious meals prepared by our talented chefs in our dining room with low/no sodium and low-fat options available. Our beautician is on-site to help residents look their best, while devotional services are offered off-site for spiritual enrichment.
Residents can socialize in our indoor common areas or soak up the sun in our beautiful garden. We also provide laundry services, housekeeping assistance, resident parking, transportation, and overnight guest accommodations for added convenience. For relaxation and exercise, take a dip in our swimming pool or participate in fitness programs organized by our staff.
Westhills Village is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and opportunities for leisurely outings.
Come experience the comfort and convenience of Westhills Village assisted living community where you can enjoy an enriching lifestyle with the support you need.
Westhills Village offers 1-bedroom apartments, 2-bedroom apartments, 3-bedroom apartments, Condos / townhomes, and Studio apartments.
Westhills Village is located at 255 Texas St, Rapid City, SD 57701 in Pennington County, South Dakota
Westhills Village on seniors.fyi includes 6 photos including images showing living room, kitchen, dining, open floor plan, home interior, television, building, entrance, and more.
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