Westminster Health & Rehab Center

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  • Interior

    A cozy bedroom with a neatly made bed, wooden dresser, and comfortable chair.

  • Outdoors

    A Westminster Towers shuttle bus parked outdoors.

  • Decor

    A person is making a neatly arranged bed in a cozy and well-decorated bedroom.

  • Living Room

    A cozy living room with a beige sofa and decorative cushions, surrounded by a carpet, wooden furniture, and natural light from the window.

  • Landscaping

    A scenic garden featuring raised beds filled with various plants and vegetables.

  • Artwork

    A cozy living room with a beige sofa and an ottoman, accented by a piece of artwork on the wall and bar stools in the corner.

  • Exercise Equipment

    A modern gym room with various exercise machines and equipment.

  • Swimming Pool

    A group of people exercising in an indoor swimming pool.

Westminster Health & Rehab Center

831 Mcdow Drive, Rock Hill, SC 29732

For more information about senior living options: (844) 490-3973

2.5 from 6 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
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1 stars
2

Assisted Living Independent Living

Overall Review

Pros

  • pro The husband enjoyed the food at Westminster Rehab, describing it as pretty good.
  • pro All the aides and CNAs, as well as the nurses and staff, were regarded as very good by the husband.
  • pro The nurses and CNAs demonstrated kindness and caring in their interactions with residents.
  • pro Despite some rushed moments, the staff consistently went above and beyond in providing care for residents.
  • pro The staff remained patient, supportive, and loving towards both the father and his family during difficult times.

Cons

  • pro The facility is dated and lacks cheerful decor, with no pictures on the walls.
  • pro Residents experience long wait times for call button responses, averaging 60 minutes or more.
  • pro Meals are forgotten on multiple occasions, leading to unacceptable care experiences for residents.
  • pro Staff are overwhelmed and under-resourced, resulting in inadequate care and delayed assistance for urgent needs.
  • pro There are reports of improper staffing levels leading to chaos and the neglect of resident needs.
  • pro Residents have experienced physical injuries and discomfort due to rough treatment and lack of proper care resources.
  • pro Communication from management is lacking, as concerns raised by families go unanswered.
  • pro Overall experiences described by family members indicate a high level of dissatisfaction with the quality of care provided at the facility.

Review

The reviews provided present a stark contrast in experiences relating to care facilities, particularly regarding patient treatment, staff responsiveness, and overall quality of care. Many reviewers expressed deep dissatisfaction with the service and conditions at various rehabilitation centers, while a few shared positive encounters. This article aims to synthesize these sentiments into a cohesive narrative that reflects both the alarming issues facing some facilities and the commendable efforts of others.

One of the most significant complaints across several reviews is the inadequate staffing levels and slow response times to patient needs. Multiple users indicated that call buttons often went unanswered for lengthy periods?averaging over an hour in some cases. For instance, one reviewer lamented their mother-in-law?s experience where she would wait excessively long for help when needing assistance or meals. On two separate occasions, her meals were forgotten altogether, leading to frustration and concern not only regarding food but also about general oversight in care provisions.

Another heart-wrenching account detailed a 100-year-old father placed in respite care after transitioning to hospice. His family felt immediate regret as he waited for food without any staff responding to his call button for over twenty minutes. When help was eventually sought by family members, they were met with excuses; activity staff stated that all personnel were engrossed in helping other patients eat. Such neglect raises critical questions about prioritization of care within such facilities and poses serious safety risks, particularly when dealing with elderly patients who may be at heightened risk of falls or other accidents.

While several reviews highlighted glaring deficiencies in patient care?including a lack of needed supplies like blankets and appropriate medical equipment?there were mentions of compassionate staff members working under untenable conditions. One nurse reportedly cried out of frustration due to management's decision-making processes which seemed focused on profit margins rather than patient safety or adequate staffing levels. Reportedly, management had made cuts that left nurses overwhelmed and unable to provide the level of attention necessary for optimal patient care.

In stark contrast to the aforementioned themes of neglect are positive accounts from individuals who experienced satisfactory care at Westminster Rehab. Reviewers noted that staff members displayed kindness, attentiveness, and professionalism throughout their loved ones' stays. These positive experiences highlighted competent nursing staff who went above and beyond despite being stretched thin at times. Family members described how caregivers remained patient even under challenging circumstances involving agitated patients nearing end-of-life stages.

Ultimately, while some facilities boast skilled professionals dedicated to providing quality care amidst daunting challenges such as high turnover rates or insufficient resources, many others reveal an alarming trend towards neglectful practices that compromise resident wellbeing. Reports surfaced detailing physical repercussions faced by patients due to rough handling during rehabilitation processes as well as careless treatment leading to injuries like pressure ulcers?issues that are unforgivable within any healthcare context.

In summary, this collection of reviews illustrates significant disparities between different rehabilitation facilities? approaches toward patient care. It is crucial for families seeking long-term or short-term rehabilitation services to thoroughly investigate potential options before entrusting them with their loved ones? health and wellbeing. The unfortunate tales serve as poignant reminders that while there exists a group of dedicated professionals committed to exemplary healthcare delivery, systemic issues prevalent within certain institutions can lead to disastrous outcomes if left unaddressed.

Features

Housing

  • 66 resident community capacity 66 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (19 miles away) Charlotte Douglas International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westminster Health & Rehab Center in Rock Hill, SC is an assisted living community that provides exceptional care and a vibrant lifestyle for seniors. Our residents enjoy the independence of living in their own private apartments while receiving personalized support and assistance with daily activities.

Our community offers a wide range of amenities to enhance our residents' quality of life. They can take advantage of our beauty salon services to look and feel their best, enjoy their favorite TV shows with cable or satellite TV, and rely on community-operated transportation for convenient outings. We provide a computer center for those who want to stay connected, and our dining room offers restaurant-style dining with delicious meals prepared by our dedicated staff. Our fitness room helps residents maintain an active lifestyle, while the gaming room provides entertainment and socialization opportunities. The outdoor space and garden allow residents to relax in nature, and our small library offers a quiet place for reading and reflection. Wi-Fi/high-speed internet is available throughout the community.

Safety and well-being are top priorities at Westminster Health & Rehab Center. Our 24-hour call system ensures that assistance is always just a push of a button away, and our trained staff provides round-the-clock supervision to ensure the comfort and security of our residents. We offer assistance with bathing, dressing, transfers, diabetes diet management, medication management, and other activities of daily living. A mental wellness program is in place to promote emotional health among residents.

Our community is conveniently located near several amenities that enrich the lives of our residents. There are three cafes nearby where they can gather with friends for coffee or a meal. Four parks offer opportunities for outdoor recreation and relaxation. Nine pharmacies ensure easy access to medication needs, while 28 physicians are available for medical consultations nearby. With 21 restaurants in close proximity, there are plenty of dining options for residents to explore. Additionally, three places of worship cater to spiritual needs, while theaters provide opportunities for entertainment.

At Westminster Health & Rehab Center, we create a warm and engaging atmosphere where residents can live comfortably while receiving the care and support they need. With a range of amenities, personal care services, and nearby conveniences, our assisted living community is designed to promote well-being and enhance the lives of our residents.

Nearby Places of Interest

Pharmacies

  • Carolina Pharmacy (0.5 miles)
  • Palmetto Family Pharmacy (0.6 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.6 miles)
  • Harris Teeter Pharmacy (1.7 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2 miles)

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (1.1 miles)
  • Starbucks (2.7 miles)
  • Panera Bread (6.3 miles)
  • Starbucks (6.3 miles)
  • Gateway Canteen (7.7 miles)
  • Chatty Cathy s Coffeehouse (9.7 miles)

Restaurants

  • Hobo's Burgers Shakes & Brews Rock Hill (0.7 miles)
  • El Cancun Mexican Restaurant (0.7 miles)
  • Chicken Salad Chick (0.9 miles)
  • Burgers & Barley (0.9 miles)
  • Legal Remedy Brewing (1.6 miles)
  • Fatz (1.9 miles)
  • The Flipside Restaurant (1.9 miles)

Physicians

  • Rock Hill Family Practice (0.8 miles)
  • Piedmont Wound Care Center (1 miles)
  • Rock Hill Pediatric Associates (1 miles)
  • Rock Hill Primary Care (1 miles)
  • Rock Hill Pediatrics (1 miles)
  • Retina Institute of the Carolinas (1 miles)
  • Sunshine Pediatrics (1 miles)

Hospitals

  • ICU Piedmont Hospital (1.4 miles)
  • Piedmont Medical Center (1.4 miles)
  • Piedmont Hospital Emergency Room (1.4 miles)
  • Amisub of South Carolina (1.4 miles)

Parks

  • Glencairn Garden (1.4 miles)
  • Rock Hill Fountain Park (2 miles)
  • River Park (4.1 miles)
  • Catawba River/Fort Mill Access Area (5 miles)
  • Windjammer Park (6 miles)
  • Bridgemill Park (9.2 miles)

Places of Worship

  • The Body (1.7 miles)
  • Elevation Church - Riverwalk (3.2 miles)
  • Crawford Road Church Of Christ (3.6 miles)
  • Grace Community United Methodist Church (8.3 miles)
  • Morningstar Fellowship Church (9.9 miles)

Theaters

  • Regal Manchester - Rock Hill (2.9 miles)

Frequently Asked Questions

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