Rock Hill Post Acute Care Center

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  • Interior

    A bright and spacious lobby with a reception desk and seating area.

  • Outdoors

    A sign for Rock Hill on a brick base, surrounded by trees and parked cars.

  • Decor

    A spacious living room featuring a fireplace, two black chairs, and elegant decor.

  • Building

    A building entrance with a banner that reads 'Heroes Work Here'.

  • Bedroom

    A clean and well-organized hospital room with a single bed and cozy decor.

  • Trees

    Rock Hill Post Acute Care Center sign on a brick wall surrounded by trees.

  • Windows

    A spacious dining area with modern pendant lighting and wooden flooring.

  • Landscaping

    A well-maintained vegetable garden with various plants and a stone bench nearby.

  • Kitchen

    A simple kitchen setup with wooden cabinets and a microwave on the countertop.

  • Lighting

    A spacious lobby area with seating and a reception desk.

  • Entrance

    A building with a parking lot in front, flanked by trees and under a cloudy sky.

  • Lobby

    A modern hotel reception desk in a lobby.

  • Natural Light

    A grand piano positioned in a sunlit room with large windows and a polished hardwood floor.

  • Nature

    A group of birds perched on a branch surrounded by colorful flowers.

Rock Hill Post Acute Care Center

159 Sedgewood Drive, Rock Hill, SC 29732

For more information about senior living options: (844) 490-3973

3.6 from 64 reviews
5 stars
40
4 stars
1
3 stars
2
2 stars
0
1 stars
21

Skilled Nursing Facility

Overall Review of Rock Hill Post Acute Care Center

Pros

  • pro The administration, social workers, nurses, aides, activity directors, and therapists are amazing and truly care about patients.
  • pro Michelle, the case worker, is amazing.
  • pro The therapists are excellent and honest about patients' baselines, and they help with rehabilitation.
  • pro Rock Hill Post Acute treats residents like family and prioritizes their needs, including accommodating couples to stay together.
  • pro The staff are friendly, patient, and make visitors feel welcome.
  • pro The facility is warm, inviting, clean, and well-maintained.
  • pro Many staff members have worked at the facility for over 15 years, showing deep commitment.
  • pro Families report compassionate care and noticeable improvements in their loved ones.
  • pro The kitchen staff is outstanding and supportive.
  • pro Staff remember patients and remain helpful even after discharge.
  • pro Patients often show progress and regain independence with the staff's support.
  • pro Overall, families highly recommend Rock Hill Post Acute for care.

Cons

  • pro They described the facility as unprofessional and lacking sympathy for the elderly.
  • pro They reported the facility smelled of urine upon entry.
  • pro They said the floors were sticky with filth.
  • pro They alleged staff never got the patient out of bed for physical activity and were rough during restroom assistance.
  • pro They claimed the case worker did not notify the family about discharge and based decisions on walking a short distance rather than overall readiness.
  • pro They criticized the in-room TV system for poor picture quality.
  • pro They alleged a loved one was kept heavily sedated and that this contributed to decline and death.

Review

Rock Hill Post Acute Care Center (RHPACC) emerges in these accounts as a place of strong, caring engagement for many families, with staff across every role - from administration and social work to nursing, therapy, and activities - widely described as kind, patient, and devoted. A number of families emphasized how the facility worked hard to accommodate individual needs, including placing loved ones in a shared room so couples could stay together and support one another during rehab. The sense that staff sincerely cared about their patients and treated them with compassion comes through repeatedly, and several families noted noticeable improvements in strength and mobility during rehab stays.

Across several testimonials, the mom and dad narratives diverged in alignment with the condition and phase of recovery, but the underlying thread was consistent: attentive, professional care paired with honest appraisals of progress. One reviewer highlighted how their mother's rehab stay led to real gains and how staff explained the father's progress in the context of dementia, setting appropriate expectations. Therapists were described as dedicated, working closely with patients while maintaining transparency about baselines and what could reasonably be achieved. The case workers and therapists were frequently singled out by name - Michelle as an "AMAZING!!!" case worker, along with Ann in the rehab setting - underscoring the personal connections many families formed with specific team members.

There is a strong appreciation for the team's long-term commitment. Several reviews note that Rock Hill Post Acute has many staff members who have been with the facility for 15 years or more, contributing to a sense of stability and a family-like culture. Families recounted moments when staff went above and beyond to facilitate visits between spouses, support daily routines, or provide timely updates on care and wound management. The facility's environment was repeatedly described as warm, welcoming, and well-maintained, with mentions of bright, attention-filled entrances and clean, comfortable common areas that helped put visiting families at ease. For some residents, the care extended beyond medical needs to include emotional support and genuine encouragement.

Specific individuals and therapy teams appear as bright spots in several stories. Family members praised the nursing staff, housekeeping, and activity directors for their kindness and professionalism. The speech and physical therapy teams received particular praise for their expertise and encouragement - names like Carlee, Samantha, Jessie, Todd, Michael, Kim, Esau, and Dania came up repeatedly, illustrating the depth and breadth of the rehab staff. The kitchen and support staff also received recognition for their contributions to the residents' overall well-being, underscoring a holistic approach to rehabilitation that balanced clinical care with daily living needs and comfort.

However, not all accounts align on the same experience. A number of reviewers offered starkly contrasting perspectives that warrant attention. One consumer described a facility in distress, citing the odor of urine, sticky floors, and a lack of responsiveness during a lengthy visit with an elderly relative who did not receive adequate physical activity or assistance with daily needs. Other reviews raised concerns about patient safety and communication: reports of medications being altered without clear discussion with families, a television system with poor picture quality, and a perception that some staff interactions were abrupt or less than compassionate. In one particularly troubling account, a family attributed severe sedation and insufficient care to a relative, culminating in an ambulance transfer and a later death; the family expressed distress and unresolved feelings about what happened and how it was handled.

Discharge and caregiver communication also surfaced as a critical issue in a few reviews. One caregiver described a disappointing lack of advance notice or discussion about discharge when their loved one was still dependent in several areas, emphasizing that patient rights and caregiver input should be integral to discharge planning. This feedback points to an important area for ongoing improvement: ensuring that families are consistently consulted, informed, and empowered to participate in decisions about when and how a patient returns home or to another setting.

In summary, Rock Hill Post Acute Care Center is portrayed by many families as a place of heartfelt care, professional expertise, and meaningful recovery opportunities, where patients and their loved ones feel seen, supported, and hopeful. The most meaningful praise centers on the personal connections formed with staff, the collaborative approach to rehab, and the clear dedication of a large, experienced team. Yet the reviews also flag crucial cautions: the importance of spotless hygiene and safety practices, reliable communication around medications and discharge, and consistent responsiveness to resident needs. For families evaluating rehab options, the stories suggest a facility with tremendous strengths in empathy and clinical care, tempered by real-world concerns that warrant vigilant engagement and proactive communication to ensure every patient's safety and best possible outcome.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (19 miles away) Charlotte Douglas International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rock Hill Post Acute Care Center in Rock Hill, SC is a vibrant assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.

The community boasts a beauty salon where residents can pamper themselves and feel their best. Cable or satellite TV is available in each room, allowing residents to enjoy their favorite shows and movies in the comfort of their own space. Community-operated transportation is provided for convenience, ensuring that residents can easily access nearby amenities and appointments.

A computer center is available for residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining, providing delicious meals prepared by professional chefs. Residents also have the option of meal preparation and service in their fully furnished kitchenettes.

Numerous recreational spaces are provided within the community, including a fitness room, gaming room, garden, small library, and outdoor space. These areas allow residents to stay active, socialize with others, relax in nature, or indulge in their hobbies.

Housekeeping services ensure that residents can enjoy a clean and organized living environment at all times. Move-in coordination is offered to make the transition into the community as smooth as possible. Private bathrooms provide convenience and privacy.

For transportation needs, arrangements can be made both for non-medical purposes as well as doctor's appointments. A wellness center is available to cater to the health needs of residents.

Wi-Fi/high-speed internet keeps residents connected with the outside world. The 24-hour call system provides peace of mind knowing that assistance is just a button away. Professional staff members are available round-the-clock for supervision and assistance with daily activities such as bathing, dressing, and transfers.

Special dietary requirements are taken into consideration when preparing meals at Rock Hill Post Acute Care Center. Medication management ensures that medications are administered correctly according to individual needs.

An array of activities is offered within the community to keep residents engaged and entertained. These include fitness programs, planned day trips, resident-run activities, and a variety of scheduled daily activities. Concierge services are available to cater to any additional needs or requests.

Additionally, the community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various amenities and services in the nearby area.

Rock Hill Post Acute Care Center provides a welcoming and supportive environment for seniors who require assistance with daily activities while enjoying an active and fulfilling lifestyle.

Nearby Places of Interest

Physicians

  • Rock Hill Family Practice (0.2 miles)
  • Rock Hill Pediatrics (0.4 miles)
  • Rock Hill Pediatric Associates (0.4 miles)
  • Piedmont Wound Care Center (0.5 miles)
  • Southeast Pulmonary & Critical Care (0.5 miles)
  • Digestive Disease Associates (0.6 miles)
  • Tri-County Pediatrics (0.6 miles)

Pharmacies

  • Palmetto Family Pharmacy (0.6 miles)
  • Walgreens (0.6 miles)
  • Carolina Pharmacy (0.7 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Harris Teeter Pharmacy (1.9 miles)

Restaurants

  • Burgers & Barley (0.6 miles)
  • Hobo's Burgers Shakes & Brews Rock Hill (0.7 miles)
  • Chicken Salad Chick (0.9 miles)
  • Fatz (1.3 miles)
  • El Cancun Mexican Restaurant (1.3 miles)
  • McDonald's (1.3 miles)
  • Legal Remedy Brewing (1.6 miles)

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (0.7 miles)
  • Starbucks (3.3 miles)
  • Starbucks (6.8 miles)
  • Panera Bread (6.8 miles)
  • Gateway Canteen (8.2 miles)

Hospitals

  • Amisub of South Carolina (0.8 miles)
  • ICU Piedmont Hospital (0.8 miles)
  • Piedmont Medical Center (0.8 miles)
  • Piedmont Hospital Emergency Room (0.8 miles)

Places of Worship

  • The Body (1.3 miles)
  • Crawford Road Church Of Christ (3.2 miles)
  • Elevation Church - Riverwalk (3.8 miles)
  • Grace Community United Methodist Church (8.7 miles)

Parks

  • Glencairn Garden (1.6 miles)
  • Rock Hill Fountain Park (2 miles)
  • River Park (4.7 miles)
  • Catawba River/Fort Mill Access Area (5.3 miles)
  • Windjammer Park (6.1 miles)
  • Bridgemill Park (9.9 miles)

Theaters

  • Regal Manchester - Rock Hill (3.4 miles)

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