Magnolia Manor of Rock Hill

Pros

• The facility is described as clean, with staff who are nice and polite, showing a willingness to help residents with their needs.
• Residents have had positive experiences with friendly physical and occupational therapists who engage well with them.
• Communication from the staff has been noted as good, particularly during family meetings where they provided helpful expectations for care.
• Many reviews express gratitude for the accommodations made during the rehabilitation process and highlight that loved ones felt comfortable and well cared for.
• Some reviewers appreciated specific nurses and administrative personnel for their attentiveness and approachability in addressing concerns.

Cons

• The facility has dirty rooms and poor cleanliness, with reports of roaches found in residents' rooms.
• Staff members are often rude and unhelpful, leading to negative experiences for both residents and their families.
• Residents have experienced multiple falls due to a lack of proper supervision and care, with no medical evaluations conducted after these incidents.
• The food quality is terrible, with meals described as disgusting.
• Personal belongings of residents have been lost or mishandled by the staff.
• There are complaints about inadequate communication from the nursing staff regarding resident care and incidents.
• Patients are not receiving the necessary attention for their medical needs, such as medication management, especially in cases like diabetes.
• Family members have expressed feeling that their loved ones were treated poorly and inhumanely during their stay at the facility.

Review

Magnolia Manor in Rock Hill, South Carolina, has received a wide range of reviews from families regarding the care and conditions of their facilities. The experiences shared by residents' family members paint a troubling picture of varying standards of care, with some praising aspects of the services rendered while others express deep concern and disappointment. This stark contrast suggests inconsistencies within the facility that warrant further examination.

Negative reports have surfaced regarding patient care, particularly for individuals recovering from serious health events such as strokes. One reviewer noted that their father-in-law fell multiple times due to a lack of supervision and necessary mobility aids like walkers. Post-fall medical evaluations were reportedly absent, raising serious concerns about the facility’s safety protocols. Furthermore, this reviewer recounted instances where patients were left unattended and unassisted for extended periods—detailed accounts of finding loved ones in soiled beds highlighted significant issues with hygiene and basic care. Alarmingly, despite the father's condition leading him to require constant assistance, there was no apparent proactive engagement from staff to ensure his needs were met.

Another review echoed these sentiments, sharing a similarly grim account. A family member experienced several falls during her short stay at Magnolia Manor, which resulted in emergency room visits each time. This reviewer expressed feelings of betrayal, believing they could trust the facility with their loved one's rehabilitation needs only to feel let down repeatedly by inadequate attention and support. Ultimately, they made the difficult decision to remove their family member from Magnolia Manor for her safety—an action not taken lightly given the circumstances described.

Conversely, not all experiences at Magnolia Manor have been negative. Some families reported positive interactions with staff and satisfactory care levels at various points in time. For instance, one reviewer described how their uncle received excellent communication throughout his brief stint at the facility before transitioning to hospice care. Another individual extolled the efforts made by physical therapists who worked diligently with residents towards recovery goals while emphasizing that overall cleanliness was maintained during visits.

However, even among those who gave favorable feedback about staff conduct or cleanliness at certain moments in time mentioned persistent issues that detracted from an otherwise positive experience—aspects such as communication lapses remained concerning for many families navigating complex rehabilitation processes on behalf of loved ones. Several reviews pointed out that while some team members seemed attentive and nurturing, wider systemic issues affected overall satisfaction levels.

Multiple reviewers voiced frustrations about inadequate staffing levels leading to delayed responses when addressing patient needs or conducting routine checks on residents’ statuses—an oversight that jeopardized resident comfort and safety alike. Specifically noted was an observed reluctance among nursing staff members to address urgent requests promptly which often compounded dissatisfaction for family members wanting better assurances regarding loved ones' welfare during their stay.

Adding another layer of complexity is feedback related to hygiene conditions within the premises itself; instances involving unsightly odors upon entry into common areas raised alarms over sanitation practices at Magnolia Manor notwithstanding claims made by other reviewers emphasizing cleanliness initiatives being implemented diligently throughout most parts of the facility. In conclusion, these contrasting reviews underscore an urgent need for improvement across various dimensions within Magnolia Manor Rock Hill—a commitment both current management should prioritize moving forward if significant change is desired or expected by concerned families relying on them during pivotal life transitions.

This part of Rock Hill, South Carolina, offers a variety of dining options including Burgers & Barley, Chicken Salad Chick, and El Cancun Mexican Restaurant. There are also several pharmacies in close proximity such as Palmetto Family Pharmacy and Walgreens for convenient access to medications. In terms of healthcare, there are multiple physician offices nearby including Rock Hill Family Practice and Southeast Pulmonary & Critical Care, as well as Piedmont Medical Center for more specialized care. Residents can enjoy the beautiful Glencairn Garden and Fountain Park for leisurely walks or picnics. Places of worship such as The Body and Crawford Road Church Of Christ cater to spiritual needs. Additionally, entertainment options include the Regal Manchester theater for movie enthusiasts. Overall, this area provides a mix of amenities that cater to the needs of seniors looking to settle down in a vibrant community with access to essential services.

Restaurants

• Burgers & Barley (0.3 miles)
• Hobo's Burgers Shakes & Brews Rock Hill (0.5 miles)
• Chicken Salad Chick (1.3 miles)
• Legal Remedy Brewing (1.3 miles)
• El Cancun Mexican Restaurant (1.3 miles)
• Fatz (1.4 miles)
• McDonald's (1.4 miles)

Pharmacies

• Palmetto Family Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• Carolina Pharmacy (0.5 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.2 miles)
• Harris Teeter Pharmacy (2.3 miles)

Physicians

• Rock Hill Family Practice (0.4 miles)
• The Palmetto Skin & Laser Center (0.7 miles)
• Rock Hill Pediatrics (0.7 miles)
• Rock Hill Pediatric Associates (0.7 miles)
• Piedmont Wound Care Center (0.8 miles)
• Digestive Disease Associates (0.8 miles)
• Southeast Pulmonary & Critical Care (0.8 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (1 miles)
• Starbucks (3.5 miles)
• Panera Bread (7 miles)
• Starbucks (7 miles)
• Gateway Canteen (8.4 miles)

Hospitals

• Amisub of South Carolina (1.1 miles)
• Piedmont Medical Center (1.1 miles)
• ICU Piedmont Hospital (1.1 miles)
• Piedmont Hospital Emergency Room (1.1 miles)

Parks

• Glencairn Garden (1.3 miles)
• Rock Hill Fountain Park (1.7 miles)
• River Park (4.7 miles)
• Catawba River/Fort Mill Access Area (5.6 miles)
• Windjammer Park (6.5 miles)
• Bridgemill Park (9.9 miles)

Places of Worship

• The Body (1.6 miles)
• Crawford Road Church Of Christ (2.9 miles)
• Elevation Church - Riverwalk (3.9 miles)
• Grace Community United Methodist Church (9 miles)

Theaters

• Regal Manchester - Rock Hill (3.4 miles)