1711 Bird Street, Rock Hill, SC 29730
For more information about senior living options: (844) 490-3973
The environment is very nice and friendly for residents and visitors. The staff are fantastic and show deep care for residents. They meet each person where they are in the dementia journey and treat them with humanity. The memory care team is loving, well trained, and responsive. Residents are well cared for, and staff are beloved by families. The facility is clean, welcoming, and has a hotel-like ambiance. The meals are excellent, and the kitchen staff cooks like nobody's business. The facility is well run, with in-person doctor visits, engaging activities, and an in-house physical therapy team. Leadership and staff are consistently described as helpful, positive, and dedicated. The memory care unit is delightful and has a pleasant atmosphere. Chandler Place is worth a visit for families seeking assisted living or memory care. The staff are courteous, friendly, and create a warm, inviting environment.
The shared room had no air, a strong odor, and an unpleasant roommate, making it a poor fit for a new resident. Chandler Place requires a 14-day move-out notice and charges for 14 days regardless of occupancy, which the reviewer found unacceptable. The staff would not waive the 14-day charge under the circumstances. They gave the family a hard time about forwarding medical records to the new facility. The reviewer felt these actions showed they cared more about money than residents' wellbeing.Chandler Place comes through in many conversations as a place that feels like a welcoming, lived-in home rather than a clinical facility. Across the visits and stays described by families, the environment consistently emerges as peaceful, clean, and inviting. Reviewers note a hotel-like polish - clean and well-organized spaces, tasteful design, and an atmosphere that makes both residents and visitors feel comfortable. Several accounts highlight little touches that set the tone, from a fresh, lemony scent that replaces harsh cleaners to a calm, friendly front desk and an overall sense that the building is a place where life can carry on with dignity and activity. The setting itself often seems to contribute to the positive experiences people report, particularly for those who visit loved ones daily and see how residents interact with staff and each other.
What truly stands out in most of these reflections is the quality and warmth of the people who work there. Reviewers consistently describe the staff as wonderful, patient, and genuinely kind. They emphasize that caregivers treat residents with respect and compassion, meeting each person where they are in the dementia journey and helping them retain their humanity through meaningful interactions. Names that surface repeatedly - Susan, Shereka, Sherry, Heather, Kelly, and others - are associated with administrators, memory-care teams, and front-line staff who take the time to answer questions, provide tours, and make family members feel heard. One reviewer specifically called out the memory-care approach as one that honors the person's dignity and avoids reducing them to a diagnosis, a sentiment echoed by families who notice the care staff's attentiveness across activities, meals, and daily routines.
Many family members recount deeply personal moments that illustrate the level of care and connection at Chandler Place. For a spouse who faced the difficult decision of placing a loved one in care, Chandler Place became a source of reassurance - the husband was described as "happy and well taken care of," and the caregiver found relief in seeing him in good spirits. A respite-stay for a mom was another bright note: she enjoyed the staff, and she particularly savored the social environment, music, and even the library. Therapy dog visits are mentioned as a special and welcome addition, bringing joy to residents and a sense of normalcy to daily life. These stories reinforce a theme of relational care - staff who know residents' histories, preferences, and routines, and who actively participate in creating a lively, supportive environment.
For families navigating memory care, Chandler Place is often framed as a place that finally offers tangible, ongoing benefits. The reviews describe memory-care rooms that feel comfortable and a unit described as delightful and pleasant, with residents engaged and smiling. It is clear that residents benefit not only from attentive supervision but also from structured activities and opportunities to travel on trips, participate in events, and enjoy the social fabric of the community. In several accounts, the staff's responsiveness and the welcoming culture help reduce anxiety for both residents and their families, making daily life more manageable and more enjoyable for everyone involved.
The facility's medical and therapeutic landscape also gets praise. Several remarks mention in-house physical therapy, doctors making in-person visits, and a steady stream of care coordination that helps families feel confident about ongoing treatment and supervision. The environment is described as actively engaging residents, with staff supporting a range of activities and a robust social calendar. The combination of clean facilities, friendly service, and proactive care creates a sense of reliability and consistency that many families seek when choosing long-term care. Even when the remodeling is still in progress, reviewers acknowledge that the overall presentation remains attractive and functional, with staff continuing to provide attentive service.
Not every note is unreservedly positive, and a candid critique appears alongside many glowing testimonials. One review recounts a difficult experience with a different facility before finding Chandler Place, but the strongest point of contention centers on policy rather than care quality: a 14-day notice to move out and the associated charge, regardless of occupancy, which felt incongruent with the circumstances of a move during a transition. The reviewer also describes challenges obtaining medical records and notes that policy discussions with a director did not yield the outcome hoped. These concerns underscore the importance of clear, empathetic policy communication and flexibility in handling transitions, especially for vulnerable elders and their families. Still, even this critique acknowledges Chandler Place's care quality and staff warmth, presenting the facility as the preferable option in contrast to the prior experience.
In sum, Chandler Place emerges in these narratives as a place where cleanliness, thoughtful design, and a genuinely supportive staff combine to create a welcoming home-like atmosphere for both assisted living and memory care residents. Families repeatedly describe excellent care, a responsive and compassionate team, and an environment that fosters activity, connection, and dignity. While policy considerations like move-out charges warrant careful attention and clear communication, the overwhelming sentiment is one of faith in the people who work there and the meaningful ways they care for residents - through daily interactions, engaging programs, and a shared sense that life remains vibrant and worth celebrating. For many families, a visit to Chandler Place confirms what they are seeking: a safe, pleasant place where their loved ones can thrive, supported by a team that treats them as individuals with histories, preferences, and bright moments to come.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bird Street II Community Residential Care Facility in Rock Hill, SC is a board and care home that provides exceptional care for seniors in a beautiful and comfortable setting. This facility offers a wide range of amenities to ensure the well-being and comfort of its residents.
The residents at Bird Street II enjoy meals in a spacious dining room where they can socialize with other members of the community. The facility is fully furnished, providing a cozy and inviting atmosphere for its residents. Additionally, there is a lovely garden where residents can relax and enjoy the outdoors.
Housekeeping services are provided to maintain cleanliness and tidiness within the facility. Move-in coordination is also available to assist new residents during their transition into their new home. Outdoor spaces are accessible to provide opportunities for fresh air and leisurely strolls.
Residents have access to telephone services as well as Wi-Fi/high-speed internet, ensuring they can stay connected with their loved ones and engage in online activities if desired.
The dedicated staff at Bird Street II offers assistance with activities of daily living such as bathing, dressing, transfers, and medication management. They also coordinate with health care providers to ensure residents receive proper medical attention. Special dietary restrictions are accommodated by providing diabetes diets and meal preparation services.
Transportation arrangements for medical appointments are available for the convenience of the residents. Additionally, there are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals offering further convenience and accessibility for the community's needs and preferences.
Bird Street II aims to provide not only essential care but also an enriching lifestyle for its residents. Scheduled daily activities keep individuals engaged and entertained within the community.
Overall, Bird Street II Community Residential Care Facility offers a nurturing environment where seniors can receive personalized care while enjoying a comfortable living experience surrounded by excellent amenities and nearby conveniences.
Bird Street II Community Residential Care Facility is located at 1711 Bird Street, Rock Hill, SC 29730 in York County, South Carolina
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