Bird Street I Community Residential Care Facility

1705 Bird Street, Rock Hill, SC 29730

For more information about senior living options: (844) 490-3973

4.6 from 73 reviews
5 stars
62
4 stars
5
3 stars
1
2 stars
1
1 stars
4

Assisted Living Board and Care Home

Overall Review of Bird Street I Community Residential Care Facility

Pros

  • pro Chandler Place is described as clean, beautiful, and hotel-like in appearance, with a welcoming atmosphere.
  • pro The staff are consistently friendly, helpful, and caring toward residents and families.
  • pro Residents and their families report contentment and high-quality care at Chandler Place.
  • pro The memory care team is praised for being compassionate and meeting residents where they are while preserving their humanity.
  • pro Management and leadership are viewed as helpful and informative, with many reviewers recommending the facility.
  • pro The environment offers engaging activities, outings, music, and a library that residents enjoy.
  • pro Weekly therapy-dog visits are welcomed, and the staff are regarded as fantastic.
  • pro The dining program receives praise for tasty meals and a pleasant dining atmosphere.
  • pro Reviewers note quick, attentive responses from staff and an overall well-run operation.
  • pro The facility is described as calm, inviting, clean, and welcoming to visitors.
  • pro Visitors highlight Chandler Place's hospitality and resident-centered care.
  • pro Chandler Place is frequently recommended as a top choice for assisted living or memory care.

Cons

  • pro The reviewer says Chandler Place would not waive the 14-day move-out charge under those circumstances.
  • pro The reviewer says the policy shows they care more about money than resident well-being.
  • pro The reviewer says they were charged for 14 days regardless of whether the resident was there.
  • pro The reviewer says staff would not share medical records with the family to facilitate the transfer to another facility.
  • pro The reviewer notes a negative experience with a different facility (Brookdale) - a shared room with poor air, a strong odor, and an unpleasant roommate - that worsened the transition.

Review

Chandler Place comes across in these accounts as a warm, welcoming, and well-maintained community where residents and visitors consistently feel greeted with kindness and attention. Reviewers frequently describe the environment as clean, inviting, and nicely designed - often noting that it feels more like a hotel than a traditional assisted living facility. The overall impression is one of a bright, pleasant place where residents have daily opportunities to engage, socialize, and enjoy life in a safe, caring setting. Visitors repeatedly mention how friendly and helpful the staff are, and how the pleasant atmosphere helps put both residents and families at ease.

A strong throughline across many of the messages is the depth and quality of memory care and assisted living services. Families describe staff who truly value and treat each resident as an individual, especially those living with dementia. The caregivers are praised for meeting people where they are, honoring their humanity, and showing warmth in every interaction. Names like Susan, Heather, Sherry, Shereka, and Kelly surface repeatedly as examples of conscientious leadership and patient, attentive teamwork. The sentiment is that the staff not only follow routines but also form meaningful connections, which families notice and deeply appreciate.

Engagement and enrichment are also highlighted as hallmarks of the Chandler Place experience. Families praise the wide range of activities and programs that keep residents active and connected to the world around them. Therapy dog visits are a favorite, as are music and library offerings that residents enjoy. Reviewers mention trips and social outings as part of the residents' routines, helping to foster a vibrant community life. Meals and the overall dining experience receive positive remarks too, with specific notes about tasty meals and pleasant dining environments contributing to residents' well-being.

Caregiving stories from families reflect the emotional weight of deciding to move a loved one to Chandler Place, but also the relief and happiness that accompany seeing him or her thriving in the new setting. One account recalls the hardest decision to leave caregiving behind for a husband, yet expresses happiness in seeing him content and well cared for. Another caregiver describes respite care for a parent that was thoroughly enjoyed, with particular affection for the staff and the social opportunities available. These stories underscore that Chandler Place often serves as a meaningful support system for families, offering reassurance when care burdens become overwhelming.

Amid the overwhelmingly positive sentiment, there is one notably critical note that stands out. A family shared a detailed negative experience surrounding a move to Chandler Place from a different facility. They described a problematic room assignment with no air conditioning and a strong odor, a lack of timely accommodations, and frustration over a 14-day move-out charge that could not be waived under the circumstances. There were also complaints about difficulties obtaining medical records, and about the policy rigidity in a situation where the family felt the accommodations provided were not up to par. This review also suggests the family planned to raise the concerns with corporate leadership and state authorities. It serves as an important counterpoint to the largely positive feedback and highlights the need for clear communication and flexible policy handling in exceptional cases.

Beyond the positive and the negative, several practical strengths repeatedly emerge. Reviewers point to responsive front-office and memory-care teams, a facility that stays clean and well-kept, and staff who are described as honest, welcoming, and professional. The in-house amenities - such as occasional on-site physical therapy, doctors who visit in person, and a strong emphasis on resident safety and comfort - are frequently cited as factors that make Chandler Place an attractive option for families seeking reliable elder care. The overall consensus is that Chandler Place demonstrates many of the qualities families look for: attentive staff, a caring culture, a lively and supportive environment, and a commitment to helping residents live with dignity and joy.

In sum, the reviews paint Chandler Place as a trustworthy and compassionate community with a robust program of memory care and assisted living services, a strong emphasis on person-centered care, and a lively roster of activities that keep residents engaged and connected. The environment is consistently described as clean, welcoming, and well-run, with staff who are kind, capable, and deeply invested in residents' well-being. While one family's experience underscores the importance of policy flexibility and proactive communication during transitions, the broad narrative across the majority of comments is one of genuine appreciation and confidence in Chandler Place as a place where seniors can thrive and families can find needed peace of mind.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (19 miles away) Charlotte Douglas International (19 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bird Street I Community Residential Care Facility is a warm and inviting board and care home located in Rock Hill, SC. Our facility offers a comfortable and fully furnished environment for seniors seeking assistance with their daily living activities.

At Bird Street I, we prioritize the well-being and comfort of our residents. Our dining room provides nutritious meals that cater to special dietary restrictions, ensuring that each resident's individual needs are met. Our dedicated staff also takes care of housekeeping services, allowing residents to relax and enjoy their time here.

We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet access throughout the facility. Residents can keep in touch with their loved ones or simply browse the web from the comfort of their own rooms.

Our community boasts a beautiful garden and outdoor space where residents can take leisurely walks or spend time appreciating nature. We also offer move-in coordination services to ensure a smooth transition for new residents.

In terms of care services, our compassionate staff provides assistance with daily activities such as bathing, dressing, and transfers. We collaborate closely with healthcare providers to coordinate any necessary medical care for our residents. Medication management is another vital aspect of our services.

Bird Street I is conveniently located near various amenities. With three cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby - there are plenty of opportunities for our residents to engage in community activities or access essential services.

Our community encourages an active lifestyle through scheduled daily activities that cater to various interests and abilities. Whether it be social gatherings or recreational pursuits, we strive to create an engaging environment that promotes overall well-being.

At Bird Street I Community Residential Care Facility, we prioritize personalized care in a comfortable setting while fostering an active and vibrant community for our residents in Rock Hill, SC.

Nearby Places of Interest

Physicians

  • Ascension Behavioral Healthcare PA (0.8 miles)
  • Rock Hill Family Practice (2.4 miles)
  • Nephrology Associates PA (2.4 miles)
  • Shiland Family Medicine (2.5 miles)
  • Levine Cancer Institute - Rock Hill (2.6 miles)
  • Piedmont Wound Care Center (2.6 miles)
  • Rock Hill Pediatric Associates (2.6 miles)

Pharmacies

  • Avita Pharmacy (0.9 miles)
  • Carolina Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • Palmetto Family Pharmacy (1.7 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.6 miles)
  • Harris Teeter Pharmacy (2.7 miles)

Restaurants

  • El Cancun Mexican Restaurant (1 miles)
  • Olive Garden (1.2 miles)
  • Rock Hill Diner (1.5 miles)
  • Hobo's Burgers Shakes & Brews Rock Hill (1.6 miles)
  • Legal Remedy Brewing (1.7 miles)
  • Wendy's (1.7 miles)
  • Cracker Barrel (1.8 miles)

Theaters

  • Regal Manchester - Rock Hill (1.3 miles)
  • Redstone 14 (9.2 miles)

Parks

  • Glencairn Garden (1.4 miles)
  • Rock Hill Fountain Park (2 miles)
  • River Park (2.6 miles)
  • Catawba River/Fort Mill Access Area (5.4 miles)
  • Windjammer Park (6.8 miles)
  • Bridgemill Park (8 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.8 miles)
  • Panera Bread (6 miles)
  • Starbucks (6.2 miles)
  • Gateway Canteen (7.3 miles)

Places of Worship

  • Elevation Church - Riverwalk (2.3 miles)
  • The Body (3.3 miles)
  • Crawford Road Church Of Christ (4.1 miles)
  • Grace Community United Methodist Church (8.4 miles)

Hospitals

  • Amisub of South Carolina (3 miles)
  • ICU Piedmont Hospital (3 miles)
  • Piedmont Medical Center (3 miles)
  • Piedmont Hospital Emergency Room (3 miles)

Frequently Asked Questions

Where is Bird Street I Community Residential Care Facility?

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