Information last verified:
1705 Bird Street, Rock Hill, SC 29730
For more information about senior living options: (844) 490-3973
The staff at Chandler Place is wonderful and friendly, consistently caring for residents. Residents are treated with compassion, kindness, and dignity, meeting them where they are. The facility is clean, welcoming, and has a hotel-like, homey atmosphere. The memory care unit is delightful and pleasant, with a fresh-smelling environment. Residents are engaged in activities and trips, with staff who go above and beyond. Families feel reassured by the attentive care and supportive staff. Clinton is a helpful, responsive resource for families seeking information and support. The atmosphere is family-like, with friendly, dedicated staff who truly care for residents.
The reviewer wished they could rate it lower, calling the staff terrible and uncaring and noting visitors were often not acknowledged. The reviewer advised others not to use the facility, describing the management as incompetent and the level of care deplorable with inadequate medical staff. The reviewer had a big problem with being charged for an extra 14 days when accommodations were unacceptable and the policy would not be waived. The reviewer reported understaffing on evenings and weekends and witnessed a resident left on the floor for at least ten minutes before help arrived. The reviewer described a negative room-share experience, noting a shared room with a resident who would not turn on the air, a bad smell, and an unpleasant personality. The reviewer claimed the facility cared more about money than residents’ well-being. The reviewer described neglect in a facility, stating sheets were not changed, residents not bathed, and there was a pervasive urine odor.Bird Street I Community Residential Care Facility in Rock Hill is best suited for families seeking a warm, engaged memory-care or assisted-living setting where daily life feels active and residents are treated with genuine warmth. This community works best for seniors who prize a clean, hotel-like environment, regular social opportunities, and a staff team that is consistently described as caring and approachable. It is especially suitable for those who want on-site programming, accessible outings, and a residence where residents are viewed as individuals, not just patients. For families prioritizing companionship, meaningful activities, and a strong sense of community, this option stands out in the Rock Hill area.
Nonetheless, some families will want to consider alternatives. Those who require very rigid financial terms, absolute transparency about every fee, or a policy framework that strictly avoids any move-out charges may find catches here. Several reviews flag a 14-day notice policy with charges even if a resident has already vacated, and there are complaints about record-sharing when moving to another facility. For seniors with high clinical acuity, strict 24/7 on-site medical oversight, or concerns about evening and weekend staffing consistency, it is prudent to compare other communities. A few families also report experiences with management that color the overall impression, so due diligence is essential.
The strongest pro package in favor of Bird Street I hinges on compassionate, well-regarded caregiving and a social, patient-centered atmosphere. The staff is repeatedly described as friendly, attentive, and deeply engaged with residents. The memory-care unit is portrayed as welcoming and thoughtful, with care approaches that honor each resident’s dignity and humanity. Cleanliness and a calm, inviting environment contribute to a sense of safety and comfort, while visitors note the ease of access to activities, library moments, and even music, elements that help residents feel connected and purposeful. The combination of personable staff, an active calendar, and accessible therapies creates meaningful moments every day.
Memory care, in particular, appears to be a well-supported strength here. Reviews highlight care teams that know how to adapt to dementia needs, treating residents as individuals and fostering a family-like mood. Families repeatedly praise specific caregivers and leadership figures who become trusted resources, affirming that residents receive consistent support and personal attention. The presence of in-house professionals, like therapists and on-site providers, adds a layer of continuity that matters when memory care demands steady, responsive oversight. For families prioritizing a humane, engaged approach to dementia care, this is a notable advantage.
On the practical side, the facility earns points for a clean, well-maintained, and visually appealing setting that often feels more like a hotel than a traditional care home. Visitors commonly remark on fresh smells, pleasant surroundings, and a climate of respect and kindness. The menu and dining experience are cited positively at times, with staff making efforts to support good meals and friendly service. Activities are described as robust, with opportunities for outings and social interaction that help residents stay connected to the wider community. The overall impression is one of dignity, comfort, and purposeful days.
In the end, Bird Street I Community Residential Care Facility offers a compelling option for families seeking a compassionate, engaging memory-care/assisted-living environment in Rock Hill. Its strengths, consistent, caring staff; a welcoming memory-care culture; a clean, appealing setting; and an active program, often outweigh the drawbacks for many families. The key caveats are practical: verify the 14-day move-out charge policy and understand any related record-transfer processes before committing, and assess weekend and evening staffing for the specific needs of the resident. For those who can align on these points, this community represents a strong, trusted choice built on everyday kindness and real resident engagement.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bird Street I Community Residential Care Facility is a warm and inviting board and care home located in Rock Hill, SC. Our facility offers a comfortable and fully furnished environment for seniors seeking assistance with their daily living activities.
At Bird Street I, we prioritize the well-being and comfort of our residents. Our dining room provides nutritious meals that cater to special dietary restrictions, ensuring that each resident's individual needs are met. Our dedicated staff also takes care of housekeeping services, allowing residents to relax and enjoy their time here.
We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet access throughout the facility. Residents can keep in touch with their loved ones or simply browse the web from the comfort of their own rooms.
Our community boasts a beautiful garden and outdoor space where residents can take leisurely walks or spend time appreciating nature. We also offer move-in coordination services to ensure a smooth transition for new residents.
In terms of care services, our compassionate staff provides assistance with daily activities such as bathing, dressing, and transfers. We collaborate closely with healthcare providers to coordinate any necessary medical care for our residents. Medication management is another vital aspect of our services.
Bird Street I is conveniently located near various amenities. With three cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby - there are plenty of opportunities for our residents to engage in community activities or access essential services.
Our community encourages an active lifestyle through scheduled daily activities that cater to various interests and abilities. Whether it be social gatherings or recreational pursuits, we strive to create an engaging environment that promotes overall well-being.
At Bird Street I Community Residential Care Facility, we prioritize personalized care in a comfortable setting while fostering an active and vibrant community for our residents in Rock Hill, SC.
Bird Street I Community Residential Care Facility is located at 1705 Bird Street, Rock Hill, SC 29730 in York County, South Carolina
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