1721 Marett Boulevard Ext, Rock Hill, SC 29732
For more information about senior living options: (844) 490-3973
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The staff at Chandler Place are wonderful, caring, and attentive to residents. The environment is clean, welcoming, and hotel-like. Residents are happy and well cared for, with staff who treat them with respect and compassion. The memory care unit is delightful and staffed by a kind, patient team. Residents enjoy engaging activities and trips that enrich their days. Leadership and management are helpful, positive, and responsive to families. The facility demonstrates diligence in infection control and resident safety. Visitors consistently describe Chandler Place as a warm, inviting community.
The staff were described as terrible and uncaring. The facility's management was deemed incompetent, with deplorable care and inadequate medical staff. The 14-day move-out notice policy and being charged for 14 days regardless of occupancy were criticized as unfair. The facility was reportedly understaffed, especially in evenings and weekends, leading to delays and safety concerns (a resident found on the floor). It was alleged that the facility cares more about money than the wellbeing of its residents. A shared room was described as having no air and a strong odor, making it unsuitable for a new resident. Some reviewers stated they would not wish this place on their worst enemy. There were complaints that staff did not acknowledge visitors during memory care visits. One reviewer felt they could only rate Chandler Place lower, indicating a very negative overall impression.This community is best suited for families seeking a warm, engaging environment where memory-care and assisted-living residents receive attentive, relationship-driven care. Reviews consistently describe a clean, hotel-like setting, with staff who are friendly, patient, and responsive. Residents appear to benefit from daily opportunities to stay active: program offerings, social events, library access, music, and regular outings. The presence of therapy dog visits, on-site physical therapy, weekly doctor visits, and a broad menu of activities helps create a lively, resident-centered atmosphere that combats isolation and keeps dementia and aging-related needs in focus.
Those considering alternatives should especially weigh two realities. First, there are explicit policies that can feel rigid during transitions, such as a 14-day move-out/notice requirement with charges for days the resident is not there. While policies vary by operator, this practice can complicate abrupt changes in care arrangements and may not align with every family's timing or budget. Second, while most reviews praise the staff, there are isolated concerns about staffing levels on evenings and weekends and about responsiveness in urgent moments. Families that require around-the-clock medical oversight or worry about weekend coverage may want to compare other communities with different staffing models or clearer emergency-response guarantees.
On the positive side, the pros consistently tilt in favor of a high-quality, resident-first experience. The staff is frequently described as caring, long-tenured, and deeply engaged with residents, which translates into meaningful day-to-day interactions. Dementia and memory-care teams are highlighted for meeting residents where they are, providing humane, person-centered care that honors dignity. The leadership - often cited as supportive and approachable - helps foster a cohesive culture where residents feel seen and valued. Cleanliness, safety, and an inviting atmosphere reinforce the sense that this is a place residents are glad to call home. The programmatic strengths - daily activities, trips, social opportunities, robust in-house therapies, and accessible medical professionals - help offset the realities of aging with a sense of purpose and community.
Nonetheless, certain cons deserve attention in decision-making. The 14-day notice policy and the obligation to pay for those days, even if circumstances prevent occupancy, can be a meaningful cost and planning constraint for families navigating real-life transitions. A few reviews point to occasional gaps in staffing during evenings and weekends, which can affect response times in urgent situations. There are also the inevitable tensions that arise when families request records or want flexibility during move transitions; one reviewer highlighted practical friction around forwarding medical records, which underscores the value of clear, proactive communications and documented processes. Even with strong overall performance, these concerns show that no community is perfect, and policy nuances can materially affect the experience.
When these pros and cons are weighed, the positives often offset the negatives for families prioritizing a vibrant, people-centered care environment. The resident community's warmth, the quality of interactions with staff, and the comprehensive activity calendar create a rich daily life that many families find indispensable. For memory-care residents, the ability to access in-house professionals, enjoy structured engagement, and interact with a genuinely compassionate team can translate into better mood, stability, and a sense of belonging. Where concerns exist, they tend to revolve around policy rigidity and occasional coverage gaps rather than core care quality, making the decision most favorable for those who can plan around policy terms and who place a premium on staff relationships and social vitality.
Practical next steps for families touring this community include evaluating staffing and scheduling firsthand: ask for current staff-to-resident ratios, especially during evenings and weekends; request a tour of the memory-care unit to observe interaction quality and environment; meet the director or lead caregivers to gauge responsiveness and transparency; and probe the specifics of the move-out policy, including any waivers or exceptions. Inquire about the on-site medical and therapy team schedules, the dining program, and the breadth of daily activities, as these directly influence quality of life. Finally, verify how records are shared and what processes exist for smooth transitions between care levels. With clear expectations and a careful read of policy details, this community stands out as a compelling option for families seeking a compassionate, active, and well-supported living environment in Rock Hill.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marett Boulevard Community Residential Care Facility is an assisted living community located in Rock Hill, SC. Our community offers a board and care home setting, providing a comfortable and supportive environment for our residents.
Our facility boasts various amenities to enhance the quality of life for our residents. We have a spacious dining room where delicious meals are served, creating a social and enjoyable atmosphere during meal times. Each living space is fully furnished to ensure our residents feel at home. Additionally, we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
To maintain cleanliness and convenience, we provide housekeeping services for each resident's living area. Our move-in coordination team is dedicated to making the transition as seamless as possible for new residents. For those who wish to stay connected, we offer telephone service and Wi-Fi/high-speed internet access.
At Marett Boulevard Community Residential Care Facility, we prioritize the well-being of our residents by offering comprehensive care services. Our trained staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are properly addressed. Residents with special dietary requirements are catered to through diabetes diet management and special dietary restrictions.
Transportation arrangements are available for medical needs as well as doctors' appointments. This ensures that our residents have easy access to necessary healthcare services when needed.
In addition to meeting physical needs, we believe in promoting mental stimulation and social interaction among our community members through scheduled daily activities. Whether it's participating in group exercises or engaging in hobbies such as arts and crafts or games - there is always something for everyone.
Conveniently located near shops, restaurants, pharmacies, places of worship, theaters, parks, and hospitals - Marett Boulevard Community Residential Care Facility offers accessibility to various amenities within close proximity.
At Marett Boulevard Community Residential Care Facility in Rock Hill, SC – we are committed to providing a caring and supportive environment for our residents, ensuring their comfort, well-being, and happiness.
Marett Boulevard Community Residential Care Facility is located at 1721 Marett Boulevard Ext, Rock Hill, SC 29732 in York County, South Carolina
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