Marett Boulevard Community Residential Care Facility

1721 Marett Boulevard Ext, Rock Hill, SC 29732

For more information about senior living options: (844) 490-3973

4.6 from 73 reviews
5 stars
62
4 stars
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3 stars
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Assisted Living Board and Care Home

Overall Review of Marett Boulevard Community Residential Care Facility

Pros

  • pro The visits are consistently pleasant, with residents seeming content and given daily opportunities to participate in activities they might not have living alone.
  • pro The environment is very nice, clean, and welcoming, with friendly staff.
  • pro The staff care deeply for residents and treat each person with dignity, meeting them where they are in their dementia journey.
  • pro Families feel grateful for the loving care shown to their loved ones, and for the positive mood and well-being they observe.
  • pro Chandler Place welcomes therapy dog visits, and the staff are fantastic.
  • pro The memory care staff are compassionate, patient, and dedicated to providing high-quality care.
  • pro Residents enjoy music programs and library activities, contributing to a fulfilling stay.
  • pro The dining experiences are pleasant, with staff attentive and meals well-received.
  • pro The facility feels clean, well-kept, and more like a hotel than a traditional assisted living home.
  • pro The staff are quick to respond to residents' needs and treat them like cherished friends.
  • pro Management and staff, including Susan, Sherry, and others, are helpful, informative, and supportive to families.
  • pro Chandler Place is highly recommended by families, who express gratitude and willingness to return or refer others.

Cons

  • pro They planned to move the resident to another room a week later and charge $1,000 more per month, on top of the existing fee.
  • pro The resident was placed in a shared room with someone who wouldn't turn on the air, resulting in a room with a bad smell.
  • pro They would not waive the 14-day move-out charge under circumstances where accommodations were unacceptable.
  • pro They charged for 14 days regardless of whether the resident was present.
  • pro The reviewer felt these actions showed the facility cared more about money than the wellbeing of residents.
  • pro They were reluctant or refused to share medical records with the family.

Review

Chandler Place Assisted Living and Memory Care comes through in many voices as a warm, welcoming home for its residents and a reassuring, supportive partner for their families. Across the many notes of appreciation, the atmosphere is consistently described as clean, bright, and inviting - so much so that several reviewers remark on it feeling more like a hotel than a traditional care setting. The sensory details are telling: a fresh, lemony scent in common areas, neat rooms, tidy hallways, and a sense of order that immediately conveys safety and care. Several guests emphasize that the remodeling and overall appearance contribute to a peaceful, dignified environment where residents can feel comfortable and at ease when family visits.

A common refrain across the notes is the quality and character of the staff. Families repeatedly point to staff members who are not only competent but genuinely kind, patient, and responsive. The staff are described as "amazing," "friendly," and "very caring," with a knack for meeting each person where they are in the dementia journey and treating them with humanity and respect. Names appear frequently as touchpoints of reassurance - Susan and Heather in administration, Shereka, Sherry, and a number of other team members who greet visitors warmly, answer questions, and guide families through the process with calm competence. Reviewers praise quick responses to needs, proactive communication, and a visible culture of care that radiates from the front desk through the memory care unit.

TheResident experiences are echoed by families who visit for day trips, short respite stays, or longer transitions. One mother enjoyed a respite stay at Chandler Place, noting that the staff and residents, as well as the music and library, helped her feel at home during a temporary return to care. Another reviewer - it's framed as a personal decision born of difficult circumstances - describes how hard it was to accept that they could no longer provide all the care their husband required, yet finds solace in seeing him happy and well cared for at Chandler Place. The sentiment is consistent: when families visit, they often see residents in good moods, engaged in activities, and surrounded by people who remember their preferences and routines.

Activities and enrichment are highlighted as meaningful parts of daily life. Reviewers mention a lively social environment where residents participate in outings, engaging programs, and opportunities to stay mentally and physically active. The memory care unit is described as welcoming and well run, with staff who foster engagement and preserve each resident's sense of personhood. Visitors even note in-house services such as physical therapy and in-person physician visits, underscoring a comprehensive approach to health and well-being within the community. Therapy dogs, library hours, music, and organized trips are all cited as part of what makes Chandler Place feel warm, lively, and full of life for those who call it home.

Personal stories underscore the emotional impact of choosing Chandler Place. One reviewer recounts the difficulty of moving a loved one into memory care after a long period of caregiving, finding comfort in the staff's devotion, the resident's happiness, and the overall culture of kindness. Another notes the joy of seeing a loved one feel secure and cared for, a testament to the staff's ability to maintain dignity and joy in daily life. The sense of community shines through in phrases like "worth a visit," "well worth a tour," and "they take care of their residents immediately," illustrating how the facility's ambiance and the team's responsiveness leave lasting impressions on families.

Not every voice is uncritical, but even the critiques tend to center on policy friction rather than the day-to-day experience of care. One family compares Chandler Place favorably against a prior memory care facility, highlighting a stark contrast in living conditions, responsiveness, and atmosphere. They describe distressing conditions at the previous place - an air quality issue, a disagreeable odor, and a lack of sleep for their mother in a shared room. When they encountered what they viewed as rigid policies at Chandler Place - specifically a 14-day notice requirement to move out and charges for days the resident wasn't receiving care - it became a point of contention and led them to seek alternatives. They also mention difficulty obtaining medical records from the prior facility, which colored their overall impression and prompted them to contact corporate leadership. This candid note serves as a reminder that, while Chandler Place is widely praised, families carefully weigh policy details and financial terms when choosing a permanent home for a loved one.

Overall, the portrayals converge on a picture of Chandler Place as a community where residents are loved, staff are attentive, and environments are designed to support safety, dignity, and engagement. Families repeatedly express gratitude for the care their loved ones receive, the friendly and capable team, and the sense that life remains meaningful and enjoyable for people at Chandler Place. Whether through a short visit to enjoy a kind conversation, a therapy dog's weekly appearance, or a longer stay that reveals consistent, compassionate care, these reviews paint a portrait of a place many families would recommend and many residents come to call home.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (18 miles away) Charlotte Douglas International (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Marett Boulevard Community Residential Care Facility is an assisted living community located in Rock Hill, SC. Our community offers a board and care home setting, providing a comfortable and supportive environment for our residents.

Our facility boasts various amenities to enhance the quality of life for our residents. We have a spacious dining room where delicious meals are served, creating a social and enjoyable atmosphere during meal times. Each living space is fully furnished to ensure our residents feel at home. Additionally, we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.

To maintain cleanliness and convenience, we provide housekeeping services for each resident's living area. Our move-in coordination team is dedicated to making the transition as seamless as possible for new residents. For those who wish to stay connected, we offer telephone service and Wi-Fi/high-speed internet access.

At Marett Boulevard Community Residential Care Facility, we prioritize the well-being of our residents by offering comprehensive care services. Our trained staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are properly addressed. Residents with special dietary requirements are catered to through diabetes diet management and special dietary restrictions.

Transportation arrangements are available for medical needs as well as doctors' appointments. This ensures that our residents have easy access to necessary healthcare services when needed.

In addition to meeting physical needs, we believe in promoting mental stimulation and social interaction among our community members through scheduled daily activities. Whether it's participating in group exercises or engaging in hobbies such as arts and crafts or games - there is always something for everyone.

Conveniently located near shops, restaurants, pharmacies, places of worship, theaters, parks, and hospitals - Marett Boulevard Community Residential Care Facility offers accessibility to various amenities within close proximity.

At Marett Boulevard Community Residential Care Facility in Rock Hill, SC – we are committed to providing a caring and supportive environment for our residents, ensuring their comfort, well-being, and happiness.

Nearby Places of Interest

Restaurants

  • El Cancun Mexican Restaurant (0.9 miles)
  • McDonald's (1 miles)
  • Rock Hill Diner (1.1 miles)
  • Chicken Salad Chick (1.1 miles)
  • Wendy's (1.2 miles)
  • Sonic Drive-In (1.2 miles)
  • Jasmine Grill (1.4 miles)

Physicians

  • Shiland Family Medicine (0.9 miles)
  • Rock Hill Primary Care (1.6 miles)
  • Retina Institute of the Carolinas (1.6 miles)
  • Sunshine Pediatrics (1.6 miles)
  • Ace Medical Group (1.6 miles)
  • Nephrology Associates PA (1.7 miles)
  • Levine Cancer Institute - Rock Hill (1.8 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Harris Teeter Pharmacy (1.1 miles)
  • Carolina Pharmacy (1.6 miles)
  • Palmetto Family Pharmacy (1.7 miles)
  • Walgreens (1.7 miles)
  • Avita Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (1.7 miles)
  • Starbucks (1.9 miles)
  • Panera Bread (5.2 miles)
  • Starbucks (5.2 miles)
  • Gateway Canteen (6.6 miles)
  • Chatty Cathy s Coffeehouse (8.6 miles)

Hospitals

  • ICU Piedmont Hospital (2.1 miles)
  • Piedmont Medical Center (2.1 miles)
  • Piedmont Hospital Emergency Room (2.1 miles)
  • Amisub of South Carolina (2.2 miles)

Places of Worship

  • The Body (2.1 miles)
  • Elevation Church - Riverwalk (2.3 miles)
  • Crawford Road Church Of Christ (4.7 miles)
  • Grace Community United Methodist Church (7.2 miles)
  • Morningstar Fellowship Church (8.7 miles)

Parks

  • Glencairn Garden (2.3 miles)
  • Rock Hill Fountain Park (2.9 miles)
  • River Park (3.5 miles)
  • Catawba River/Fort Mill Access Area (4 miles)
  • Windjammer Park (5.2 miles)
  • Bridgemill Park (8.4 miles)

Theaters

  • Regal Manchester - Rock Hill (2.5 miles)

Frequently Asked Questions

Where is Marett Boulevard Community Residential Care Facility?

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