Presbyterian Communities Of South Carolina-Columbia

Pros

• The Jasmine Place staff are professional, kind, compassionate, and loving toward residents and their families.
• Amy Walker and her team provide exceptional care and maintain a safe, lovely home environment.
• Families feel grateful because the staff make their loved ones' days happy, comfortable, and filled with love.
• Residents are treated with dignity, respect, and genuine love by patient, dedicated caregivers.
• The environment is warm, uplifting, and full of purpose, with staff who are patient and skilled at redirecting difficult moments.
• Family input and visits are encouraged, and communication with staff is strong.
• The staff help with medications, daily routines, activities, and safety; their care is extraordinary.
• The Jasmine Place unit is described as having a positive atmosphere where residents appear engaged and happy.
• Leadership by Amy Walker models compassion, and the caregiving team reflects her thoughtful care.
• Moving a loved one to Jasmine Place is described by families as the right decision for safety and well-being.

Cons

• A reviewer alleged severe neglect and safety lapses, describing a frail, 93-year-old patient who was left alone in bed with the head of the bed raised, later found under the bed after attempting to use the bathroom, resulting in falls and bed sores, with zero communication and frequent nurse turnover.
• The same reviewer warned that the facility is not suitable for anyone who is not completely independent, criticizing rehab and continuity of care.
• Another reviewer expressed dissatisfaction with the rehab process and the decision to move a loved one to assisted living, stating they were unhappy their mother had to go through it, even though safety elsewhere was eventually achieved.

Review

Jasmine Place, the memory care unit within the Columbia Presbyterian Community in Lexington County just outside Columbia, is described by numerous families as a place where compassion, safety, and daily purpose intersect for residents living with dementia. The collection of firsthand accounts portrays a community that many families came to rely on during some of their most challenging times. Visitors speak of a warm, welcoming atmosphere that feels both "safe and lovely" for residents and supportive for families navigating difficult decisions about care. The overarching sentiment is one of gratitude for an environment that respects the dignity and individuality of each person living with Alzheimer's or related memory loss.

Central to these positive experiences is the leadership and consistency of the Jasmine Place team. The director, Amy Walker, is repeatedly highlighted as a cornerstone of the unit's culture, described as deeply caring and hands-on in guiding staff to provide professional, patient, and compassionate care. Families specifically commend Amy and colleagues such as Pearl Johnson, Melissa Houghtings, Jameelah, and Toni, noting that their dedication translates into tangible benefits for residents. When loved ones face the emotional strain of dementia care, these caregivers are remembered as "angels on earth," whose patience and kindness help keep daily life dignified, meaningful, and secure.

Caregivers at Jasmine Place are repeatedly credited with delivering more than basic supervision; they actively contribute to a high quality of life for residents. One daughter describes her father as being "loved greatly and well taken care of," with staff who are patient and kind. Several reviews emphasize that staff work to engage residents through activities aligned with their interests, maintain open lines of communication with families, and welcome input from relatives. In moments of behavioral complexity, families describe staff who redirect with calmness and skill, never losing patience, and who partner with families to find solutions. In the darkest moments - when a loved one's condition is rapidly changing - the staff are portrayed as offering love, reverence, and continuity, making even the most difficult days feel safer and more manageable.

The testimonials also illuminate a culture of collaboration and mutual respect. Families repeatedly note that Jasmine Place is a setting where residents aren't treated as problems to be managed, but as individuals with histories, preferences, and needs. The staff's approach extends to the broader family, with clear, compassionate communication about medications, routines, and daily activities. One reviewer even uses the word "heroes" to describe the memory care team after their loved one passed away, underscoring how the staff's unwavering care left a lasting, positive impression. The sense of purpose among the caregivers is echoed by a professional's perspective from within the Presbyterian Community of SC, who admires the consistent, heartfelt care and the staff's commitment to dignity and respect in every interaction.

Beyond the day-to-day care, the narrative includes a poignant chronicle of transition and continuity. One family explains that their mother initially moved to assisted living in April 2021 due to early-onset dementia and later transitioned to Jasmine Place as the disease progressed. The daughter shares that, over several years, Mom's condition declined but that the Jasmine Place team continued to deliver extraordinary care, ensuring safety and preserving dignity in the face of wandering, disorientation, and falls. The staff's attentiveness to medications, routines, and activities - alongside their genuine warmth - made the daughter feel that the last years were meaningful and well cared for. This story, paired with the praise from other families, paints Jasmine Place as a place that can adapt to changing needs while maintaining a high standard of human connection.

In addition to the overwhelmingly positive experiences, the broader PCSC community is not without its challenges, as one reviewer - who also has professional experience in the field - reports a troubling rehab episode. This account describes a completely different facet of the Columbia Presbyterian Community, recounting a situation where a 93-year-old patient was left alone in bed with insufficient supervision, resulting in bed sores and significant pain. The reviewer emphasizes the lack of clear communication and inconsistent staffing during that rehab period, labeling the facility as not suitable for someone who is not independently capable. This cautionary perspective serves as a reminder that, even within a generally glowing landscape of care, experiences can vary by unit and by moment, and it underscores the importance of vigilant oversight and advocacy.

Despite the varied experiences, several families point to positive, heartening outcomes tied to broader transitions within the Presbyterian Communities of SC. One family describes moving a loved one to assisted living, then later recognizing the value of the organization's overall approach when it came to safety, social engagement, and spiritual support - evidenced by good meals, church services, and a welcoming atmosphere. A marketing contact, Alisha, is credited with guiding them through the transition in a professional and efficient manner, further illustrating how the organization's team can support families during stressful times. Collectively, these stories convey a sense that the Presbyterian communities aim to provide a continuum of care while maintaining the human-centered touch that families value so deeply.

Taken together, the reviews present a compelling portrait of Jasmine Place as a memory care unit characterized by compassionate leadership, skilled and patient caregiving, robust family engagement, and a palpable commitment to dignity and quality of life for residents with dementia. The strongest threads across the narratives are trust in the care team, appreciation for the daily routines and activities that keep residents engaged, and gratitude for a home-like environment where both residents and their families are treated with respect and kindness. While not every experience is perfect, and one review highlights serious concerns about rehab practices in a related setting, the majority of voices express confidence in Jasmine Place as a place where love, professionalism, and dedicated care converge to support some of the most vulnerable members of the community. For families facing difficult decisions about memory care near Columbia, Jasmine Place emerges as a meaningful option backed by stories of reverence, resilience, and care.

Located in Lexington, South Carolina, this area offers a variety of amenities and services that cater to senior living. With several popular restaurants nearby such as Cracker Barrel, Waffle House, and Chick-Fil-A, residents can enjoy convenient dining options. In terms of healthcare, there are pharmacies like CVS and Walgreens, as well as physicians' offices specializing in oral surgery, dermatology, and orthopedics. Additionally, there are hospitals within a short distance, including Lexington Medical Center Emergency Room and Palmetto Health Baptist Parkridge. For leisure activities, seniors can explore the parks along the Saluda Riverwalk or catch a movie at Regal Columbiana Grande or AMC Harbison 14 theaters. Nearby places of worship like Cornerstone Presbyterian Church and First Baptist Church Of Irmo provide spiritual support. Transportation options include National Car Rental and USO Columbia Airport for convenient travel arrangements. Overall, this area offers a well-rounded community with access to essentials for senior living.

Restaurants

• Cracker Barrel (0.7 miles)
• Real Mexico Restaurant Y Tienda (0.8 miles)
• Waffle House (1.3 miles)
• Freddy's Frozen Custard & Steakburgers (1.4 miles)
• Chick-Fil-A (1.5 miles)
• McDonald's (1.5 miles)
• McDonald's (1.9 miles)

Pharmacies

• Alcohol & Drug Abuse (0.8 miles)
• Intramed Plus (0.8 miles)
• CVS Pharmacy (1.9 miles)
• Agape Pharmacy (2.5 miles)
• Walgreens (2.8 miles)
• Medicine Mart Pharmacy (3.3 miles)
• Walgreens (3.3 miles)

Physicians

• Associates In Oral & Maxillofacial Surgery (0.8 miles)
• Allergy Partners of the Midlands: Dr. Hector Rodriguez (1 miles)
• The Pain Center Of First Choice Healthcare Pc (1 miles)
• Doctors Care (1 miles)
• Palmetto Dermatology (1 miles)
• Carolina Eye Center (1 miles)
• Carolina Orthopedic & Sports Medicine (1 miles)

Hospitals

• Lexington Medical Center Emergency Room (1.3 miles)
• Lexington Medical Center (1.4 miles)
• Urgent Care Center (4.8 miles)
• Palmetto Health Baptist Parkridge (4.8 miles)
• Palmetto Health Parkridge (4.9 miles)

Parks

• Saluda Riverwalk (2.7 miles)
• Saluda Shoals Park (3.7 miles)
• River Center At Saluda Shoals (3.7 miles)
• Columbia Canal & Riverfront Park (4.7 miles)
• West Columbia Riverwalk (4.8 miles)

Theaters

• Regal Columbiana Grande (3.5 miles)
• AMC Harbison 14 (4.1 miles)

Places of Worship

• Cornerstone Presbyterian Church (3.9 miles)
• First Baptist Church Of Irmo (5.2 miles)

Transportation

• National Car Rental (5.3 miles)
• USO Columbia Airport (5.3 miles)