Sincerly Yours Pcbh II in YORK, PA
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1600 Mt Zion Road, YORK, PA 17402
For more information about senior living options: (844) 490-3973
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The staff are top-notch and truly care about residents' recovery. Lead Counselor Macy is considered the best at her role. The experience is amazing with a great staff. The staff go out of their way to help residents. There is always someone to talk to for help and residents are supported when they need it. The facility offers good food, clean laundry, and comfortable beds. The program helps residents with legal and insurance needs to get squared away. The program sets clear expectations and accountability for those serious about getting better. White Deer Run is among the best rehab options for recovery for dedicated individuals.
The rehab is a rough stop, very disorganized and understaffed. A patient was assaulted by a roommate and the facility refused to return his belongings. There is complete negligence and ignorant staff. The facility's corporal punishment needs to be dealt with. The staff are lazy and do not want to do their jobs. The place is extremely dirty and understaffed, with profit seeming to come before patients. The nursing staff is not good, leaving patients without comfort meds. Counselors are rarely seen and there is no adequate mental health support; phone access is limited. The food is terrible.This community is best suited for adults who want a recovery-focused program with disciplined structure and hands-on staff involvement. It tends to work well for individuals who value practical supports - assistance with daily routines, reliable meals, clean laundry, a bed to sleep in, and access to counseling and help navigating legal or insurance matters. When the goal is ongoing accountability coupled with tangible services, this center can feel like a solid fit, especially for someone who responds well to a structured, staff-driven environment and is earnest about the work of recovery.
Those weighing alternatives should note that this facility may not be the right match for anyone prioritizing flawless safety, consistent staffing, and seamless, constant communication. If a family requires steady medical oversight, predictable counselor access, and transparent, frequent updates about a client's progress, other programs may deliver more reliable continuity. When past experiences suggest a risk of disorganization, understaffing, or abrupt discharges without clear follow-up, it pays to look at options with lower turnover, stronger incident reporting, and demonstrable, board-approved policies for safety and privacy.
On the upside, several reviewers highlight care and dedication from specific staff members, including lead counselors and various therapy-support roles. The environment can feel supportive when a cohesive treatment team is present, with residents praising the willingness of some nurses, techs, and counselors to go above and beyond. Tangible daily comforts also surface in reviews - clean laundry, dependable meals, comfortable beds, and a generally clean setting in places. For families navigating insurance or legal questions, the ability of some staff to assist with those processes can reduce friction during a stressful time. These strengths show that when the right people are on shift, meaningful progress can occur.
But those positives are tempered by significant, recurring concerns about the overall operation. Disorganization and inconsistent staffing emerge as persistent themes, translating into gaps in counseling access, slow responses to concerns, and a sense that accountability is uneven. Reports of rough patient experiences - ranging from limited counselor contact to perceived punitive or punitive-like dynamics - suggest that not all residents receive the steady therapeutic attention expected. Safety and compatibility worries surface in multiple accounts, including serious incidents and complaints about how disputes or conflicts are handled. When safety, privacy, and reliable communication falter, even strong individual staff members struggle to compensate for systemic gaps.
Families should approach with a practical checklist: tour with a critical eye toward staff coverage and turnover; request to meet a primary counselor and the on-site medical team; review a written plan of care and a clear escalation path for concerns. Ask for recent incident logs, grievance procedures, and proof of regular licensing or accreditation inspections. Inquire about patient rights, the frequency of family updates, and the process for transfers or discharges - especially how medical and behavioral health needs will be managed during transitions. Compare these factors against other centers that offer more consistent staffing, higher transparency, and demonstrated success metrics over time.
Bottom line: this community can deliver meaningful rehabilitation for residents who thrive in a structured, staff-driven setting and who encounter reliable, caring teammates on most shifts. However, the balance of reviews strongly suggests that safety, consistency, and communication are not uniformly assured. For families evaluating assisted-living or rehab options, this facility warrants serious scrutiny and should be weighed against alternatives with stronger, verifiable staffing stability and clearer accountability. If chosen, demand a concrete, written plan for continuity of care, guaranteed counselor availability, and proactive safety measures to prevent the kind of concerns frequently voiced by reviewers.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Harrisburg International (15 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Sincerely Yours Pcbh II is an assisted living community located in the peaceful city of York, PA. Our community offers a range of amenities that cater to the needs and preferences of our residents. For those seeking spiritual nourishment, we provide devotional services off-site and engaging activities that promote a sense of spiritual well-being.
Indoor common areas are available for residents to socialize and connect with one another in a comfortable and welcoming environment. These spaces serve as gathering points for residents to engage in conversations, participate in group activities, or simply relax with a good book.
At Sincerely Yours Pcbh II, we prioritize the health and well-being of our residents. We offer specialized care services for individuals with diabetes, ensuring their unique needs are met by our trained staff who understand the importance of managing this condition.
Residents also have access to various amenities and conveniences nearby. With four cafes in close proximity, our residents can enjoy a cup of coffee or grab a bite to eat without going too far from home. Additionally, three parks offer opportunities for outdoor recreation and relaxation.
To meet all healthcare needs, there are 13 pharmacies and 42 physicians conveniently located near our community. This ensures easy access to medications and medical professionals whenever necessary.
For dining options beyond our community's offerings, there are 28 restaurants nearby where residents can explore different cuisines or dine out with family and friends. Transportation is readily available with one option nearby, allowing residents to travel around the area comfortably.
Maintaining connections to faith is important to many individuals, which is why we are pleased to have three places of worship close by where residents can attend religious services at their convenience.
Culture enthusiasts will appreciate having two theaters nearby for entertainment purposes such as movies or live performances. And should any medical emergencies arise, four hospitals are within reach, providing peace of mind knowing that quality healthcare services are easily accessible when needed.
At Sincerely Yours Pcbh II, we are dedicated to providing a warm and inviting community that caters to the individual needs and preferences of our residents. With a range of amenities, specialized care services, and convenient access to nearby resources, our community promotes a comfortable and enriching lifestyle for all who call it home.
This part of York, Pennsylvania, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies including BioScrip Infusion Services and Walmart Pharmacy nearby, accessing healthcare services and medications is easily accessible. There are also several hospitals within a short distance such as Dermatology & Skin Surgery Center of York and WellSpan Behavioral Health for any medical needs. In terms of dining options, there are various restaurants like Chick-Fil-A and Stonybrook Family Restaurant close by, providing a variety of choices for meals. For leisure activities, parks like John Rudy County Park and theaters such as Frank Theatres Queensgate Stadium 13 offer opportunities for outdoor recreation and entertainment. Additionally, places of worship like First Baptist Church and St Joseph Catholic Church cater to spiritual needs within the community. Overall, this neighborhood in York offers a well-rounded environment with essential services and recreational options for senior living.
Sincerly Yours Pcbh II is located at 1600 Mt Zion Road, YORK, PA 17402 in York County, Pennsylvania
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