Overall Review of Sincerly Yours Pcbh II
common
26 reviews mention this
Staff support feels central
Residents frequently describe staff and counselors as a key part of their experience.
Many residents say counselors, nurses, and technicians were attentive and helped them through recovery, including being available to talk when they needed something. Several also describe specific moments where staff went out of their way, and others highlight nursing as a positive or mixed part of care. A smaller set of residents report the opposite—disrespectful or unresponsive staff, negligence, and concerns about medication—so experiences vary.
common
8 reviews mention this
Food is a recurring topic
Meal quality comes up often, both positively and negatively.
A number of residents describe the food as good or even among the best they had, with some thanking specific kitchen staff and noting plenty of food. Others report the food was scarce or terrible, and one resident says meals did not meet expectations. The community provides meals as part of the stay, which aligns with how frequently residents mention dining.
common
5 reviews mention this
Groups and programming vary
Residents talk about groups and programming during their stay.
Several reviews mention group support and counseling groups as helpful, and others describe wanting more programming. Some residents also mention being kept in common areas for groups, while another hopes certain spaces like a movie room still exist. The community also offers activities on-site and devotional services off-site, matching the way residents reference structured group time.
caveat
8 reviews mention this
Staffing and care responsiveness draw criticism
Some residents report low staffing and limited follow-through.
A recurring concern is not enough staff, with residents describing being under staffed and needing more help. Several say they rarely saw certain types of staff such as counselors or nurses, or that care felt neglected. Even in reviews that are otherwise mixed or negative, residents point to gaps in support, including medical and medication-related issues.
caveat
2 reviews mention this
Cleanliness is mixed
Cleanliness is not consistently described the same way.
Some residents say the facility was very clean and mention clean laundry and linens. Others describe the building as extremely dirty and say it was absolutely filthy. With feedback this split, cleanliness appears to depend on the resident’s experience during their stay.
caveat
4 reviews mention this
Calls and visitation can be difficult
Several residents and families mention trouble reaching staff and communicating.
Some reviews describe limited phone access, with one resident saying only one phone call per week was allowed. Others report that calls to check in were difficult or that voicemail/operator lines were not reachable. A few also mention visitor restrictions and difficulty getting timely updates, including claims that a counselor would call but did not.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of York, Pennsylvania, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies including BioScrip Infusion Services and Walmart Pharmacy nearby, accessing healthcare services and medications is easily accessible. There are also several hospitals within a short distance such as Dermatology & Skin Surgery Center of York and WellSpan Behavioral Health for any medical needs. In terms of dining options, there are various restaurants like Chick-Fil-A and Stonybrook Family Restaurant close by, providing a variety of choices for meals. For leisure activities, parks like John Rudy County Park and theaters such as Frank Theatres Queensgate Stadium 13 offer opportunities for outdoor recreation and entertainment. Additionally, places of worship like First Baptist Church and St Joseph Catholic Church cater to spiritual needs within the community. Overall, this neighborhood in York offers a well-rounded environment with essential services and recreational options for senior living.
Pharmacies
- BioScrip Infusion Services (0.6 miles)
- Walmart Pharmacy (1 miles)
- Rite Aid (1.2 miles)
- Brockie Pharmatech (1.3 miles)
- Walgreens (1.4 miles)
- CVS Pharmacy (3.4 miles)
- York Hospital Pharmacy (3.6 miles)
Hospitals
- Dermatology & Skin Surgery Center of York (0.7 miles)
- WellSpan Behavioral Health (3.4 miles)
- Wellspan Childbirth And Family Education Center (3.7 miles)
- York Hospital - Imaging Department (4 miles)
Restaurants
- Chick-Fil-A (1.1 miles)
- McDonald's (1.1 miles)
- Maple Donuts (1.1 miles)
- Stonybrook Family Restaurant (1.2 miles)
- Taco Bell (1.3 miles)
- Mexitaly (1.3 miles)
- The First Post (1.4 miles)
Cafes
- Starbucks (1.1 miles)
- Starbucks (2.9 miles)
- Starbucks (3.9 miles)
- Colonial Coffee Shop (4 miles)
Transportation
- Avis Rent A Car (1.2 miles)
Physicians
- York Eye Associates (1.3 miles)
- Weaver Eye Associate (1.3 miles)
- MD Home (1.5 miles)
- Internal Medicine Consultants of York (2 miles)
- York Clinic Co. (2 miles)
- Orthopaedic & Spine Specialists (2 miles)
- Mill Creek Family Medicine (2.1 miles)
Places of Worship
- First Baptist Church (1.4 miles)
- St Joseph Catholic Church (1.6 miles)
- Madison Av Church of the Brethren (4.6 miles)
Parks
- York Heritage Rail Trail (2.6 miles)
- John Rudy County Park (2.7 miles)
- Bob Hoffman Fields (3.3 miles)
Theaters
- Frank Theatres Queensgate Stadium 13 (3.7 miles)
- South York Plaza Cinema (4.1 miles)
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Harrisburg International (15 miles away)
Ambulatory care
Diabetic care
Meals provided
Extensive on-site amenities and social programs
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