118 Pleasant Acres Road,Rd7, York, PA 17402
For more information about senior living options: (844) 490-3973
Pleasant Acres Rehabilitation and Nursing Center presents a range of monthly costs that notably exceed both county and state averages for similar care facilities. For a semi-private room, residents can expect to pay $6,195, which is significantly higher than York County's average of $3,483 and Pennsylvania's average of $3,542. Similarly, the price for a private room at Pleasant Acres stands at $7,434 - more than $2,500 above York County's average of $4,937 and almost $2,600 above the state average of $4,890. Those opting for studio accommodations will find that the monthly rate of $8,053 is well over the county's average of $4,267 and the state's average of $3,737. These figures suggest that Pleasant Acres positions itself as a premium facility within the region's marketplace, emphasizing quality care perhaps reflective in its pricing structure.
| Floor plans | Pleasant Acres Rehabilitation And Nursing Center | York County | Pennsylvania |
|---|---|---|---|
| Semi-Private | $6,195 | $3,483 | $3,542 |
| Private | $7,434 | $4,937 | $4,890 |
| Studio | $8,053 | $4,267 | $3,737 |
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The collection of reviews about Pleasant Acres paints a portrait of a facility with moments of outstanding compassion and connection, tempered by real concerns about cleanliness, staffing, and consistency across the campus. A common thread through many comments is deep gratitude for the care provided by the staff, especially on the first floor. Families repeatedly describe staff who take pride in their work, who are attentive to residents, and who reassure loved ones during stressful transitions. One reviewer spoke emotionally about the excellent care their mother received and the way the staff treated them during a difficult time; another described staff as friendly, responsive, and quick to bring what residents need. For many families, the sense that their loved one is safe, cared for, and surrounded by people who genuinely care has given them much-needed peace of mind.
Across the campus, there are frequent mentions of warm, personable staff who make a real difference in daily life. Reviewers repeatedly highlight that staff are approachable, helpful, and patient when questions arise. Themes of meaningful interaction emerge in several accounts: residents smiling, stories being shared, and visitors feeling welcome during tours and visits. The onboarding and daily experience for families also gets praise in places - efficient check-in processes, clear communication from front desk and business office staff (including specific names like Jessica at the front desk and the Stephanie and Lindsay from the business office), and organized orientation that puts newcomers at ease. When things go well, families are quick to acknowledge the competent nursing and restorative teams, and the presence of attendants who go the extra mile to support residents and their families.
However, the sentiment is not uniformly glowing. A number of reviewers draw attention to cleanliness and facility atmosphere as significant concerns. Some describe the building as not clean and not healthy, with mentions of persistent odors and odor-related worries, especially in the dementia units. Others point to areas that look neglected or poorly maintained, including a building that is described as abandoned and creepy. The contrast between bright, welcoming moments and areas that feel run down underscores the variability that families experience depending on the wing or unit. In some cases, reviewers note that certain floors or areas are well-kept and clean, while others reflect more negative impressions, contributing to an overall picture of uneven quality across the campus.
Staffing levels and medical oversight also surface repeatedly as flashpoints. A few reviewers challenge whether there are enough doctors or staff to meet resident needs, with one blunt query asking whether there are only two doctors for the entire facility. Others acknowledge the common challenge of being understaffed, while still praising the dedication of the personnel who are present. Complaints about responsiveness - such as delays in assistance, difficulty getting through to staff after transfers, or long waits for routine tasks like bathroom assistance - contrast with praise for nurses and aides who are described as caring and capable when available. This tension between appreciative comments and serious concerns about understaffing and access to care is a recurring theme.
The social and recreational aspect of life at Pleasant Acres gets mixed treatment as well. Several reviews celebrate the social warmth among residents and the presence of activities and events that bring people together, from holiday caroling to forthright enthusiasm about visiting groups and performances. Yet others express a desire for more structured activities on the floors to encourage interaction and keep residents engaged, noting that having more avenues for independent activities could enhance the overall experience. The dementia unit receives both praise for attentive staff and cautionary notes about the level of attention and engagement residents receive, illustrating the ongoing challenge of balancing safety with meaningful, stimulating activities.
Dietary considerations and meal quality emerge as another nuanced point. For some families, dietary restrictions are handled promptly and respectfully, with staff coordinating closely to meet needs. In other cases, reviewers report frustration over dietary missteps, such as a resident being served solids when puree is required, underscoring the importance of consistent communication and careful care. These moments, whether positive or negative, illuminate how everyday routines - meals, bathroom assistance, and daily activities - shape the lived experience for both residents and families.
In sum, Pleasant Acres appears to be a facility that can offer extraordinary warmth, personalized attention, and a strong sense of community, particularly from the first-floor staff and the care teams who engage closely with residents and their families. Yet the breadth of reviews also reveals serious areas for improvement: cleanliness and smells in certain areas, potential understaffing, questions about the adequacy of medical oversight, and the impact of architectural and environmental features on the resident experience. For families evaluating care, the message is clear but nuanced: there are many genuinely compassionate caregivers and positive daily moments, but it is essential to visit multiple units, ask direct questions about staffing ratios, doctor availability, and quality of life programs, and observe how the facility manages cleanliness and safety across all areas. The overall impression is that Pleasant Acres can provide meaningful, loving care, but the experience depends heavily on location within the campus, the day-to-day staffing, and the specific needs of the resident.
Pleasant Acres Rehabilitation And Nursing Center in York, PA offers a wide range of amenities and care services to create a comfortable and supportive assisted living community. Residents can enjoy the convenience of on-site amenities such as a beauty salon, computer center, gaming room, fitness room, small library, and private dining room. Additionally, they have access to outdoor spaces including a garden for relaxation and enjoyment.
The community provides fully furnished accommodations with private bathrooms to ensure privacy and comfort. Housekeeping services are also available to maintain cleanliness and tidiness.
For dining options, residents can indulge in restaurant-style meals prepared and served by the staff. Special dietary restrictions are catered to, ensuring that each resident's nutritional needs are met.
Care services provided include 24-hour call system and supervision for added safety and security. Assistance with activities of daily living such as bathing, dressing, and transfers is available whenever needed. Medication management is provided to ensure proper administration of medications.
To enhance mental wellness, the community offers a mental wellness program that focuses on promoting emotional well-being among residents.
Transportation arrangements are made for non-medical purposes as well as for doctor's appointments to ensure easy access to necessary resources and healthcare services.
Residents can also engage in various activities organized by both staff members and fellow residents. These activities range from fitness programs and planned day trips to resident-run activities and scheduled daily activities. Concierge services are available for any additional assistance or requests.
Pleasant Acres Rehabilitation And Nursing Center benefits from its convenient location with cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, theaters nearby. This allows residents to easily access local attractions or necessary services when desired or required.
Overall, this assisted living community provides an array of amenities and care services designed to promote comfort, independence, social interactions while prioritizing the health and well-being of each resident.
Pleasant Acres Rehabilitation and Nursing Center presents a range of monthly costs that notably exceed both county and state averages for similar care facilities. For a semi-private room, residents can expect to pay $6,195, which is significantly higher than York County's average of $3,483 and Pennsylvania's average of $3,542. Similarly, the price for a private room at Pleasant Acres stands at $7,434 - more than $2,500 above York County's average of $4,937 and almost $2,600 above the state average of $4,890. Those opting for studio accommodations will find that the monthly rate of $8,053 is well over the county's average of $4,267 and the state's average of $3,737. These figures suggest that Pleasant Acres positions itself as a premium facility within the region's marketplace, emphasizing quality care perhaps reflective in its pricing structure.
Pleasant Acres Rehabilitation And Nursing Center is located at 118 Pleasant Acres Road,Rd7, York, PA 17402 in York County, Pennsylvania
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