Little Flower Manor Allied Services

Pros

• The therapy staff are very good at helping patients recover and regain strength.
• The rehabilitation program provided support for patients to walk well again.
• The facility aims to assist individuals in their recovery journeys.
• The therapies offered contribute positively to the patients' progress.

Cons

• The nurses aides are described as TERRIBLE.
• The aides made the patient wait too long to go to the bathroom, leading to accidents.
• The aides yelled at the patient for having accidents instead of providing support.
• The patient's experience was likened to a nightmare, causing distress for the family.
• The aides refused to take the patient to the bathroom and offered a bed pan instead, indicating neglect.

Review

The experience of placing a loved one in a rehabilitation facility can often be a challenging and emotional journey, particularly when that loved one has recently suffered a serious medical event, such as an aneurysm. One family’s account of their father’s stay in such a facility offers critical insights into the reality facing many who find themselves navigating this complex landscape of care. While some aspects of the care provided were commendable, significant concerns regarding the quality and responsiveness of nursing aides emerged, painting an unsettling picture.

The therapy staff at the facility received high praise for their professionalism and expertise. They worked diligently to help patients regain strength and mobility following traumatic events like aneurysms. This aspect of care is essential for recovery, giving hope to families and patients alike. However, despite the commendable efforts of therapists striving to enhance rehabilitation outcomes, the same cannot be said for all members of the caregiving team. The family expressed profound disappointment with the performance and attitude of many nurses' aides who were responsible for direct patient care.

A particularly distressing issue revolved around bathroom assistance. The family recounted instances where their father was left waiting for more than five minutes whenever he needed to relieve himself. This delay often resulted in accidents that could have been avoided with more timely responses from staff members tasked with assisting him. Such circumstances are not only physically uncomfortable but can also be psychologically damaging for patients who already feel vulnerable in a rehab setting.

Adding insult to injury, on occasions when accidents did occur due to these delays, aides reportedly reacted by yelling at their father rather than extending empathy or understanding. This behavior reflects poorly on the standard of patient-centered care expected in such facilities, raising important questions about staff training and attitudes toward those they serve. For patients who are already grappling with feelings of inadequacy during recovery—often feeling as though they are losing autonomy—the communication style employed by aides can exacerbate feelings of shame or humiliation.

There was also a troubling instance reported where aides opted not to take their father to the bathroom at all because they claimed there was no time available; instead, they offered him a bedpan—an option that he clearly did not prefer nor could comfortably accept given his awareness of his situation. This decision underscores an alarming lack of respect for patient dignity and choice within what should be a supportive environment geared towards healing and restoration.

Ultimately, what leaves this family feeling deeply troubled is not just their father's individual experiences but the overarching implication that such treatment may be commonplace rather than isolated incidents within this particular facility or even others like it across healthcare systems. Their father's description painted his experience in stark terms—a nightmare—highlighting both physical challenges he faced post-aneurysm as well as emotional turmoil stemming from inadequate support during crucial moments throughout his daily routine.

In summary, while parts of this rehabilitation center excelled—most notably its therapy programs—the glaring shortcomings in nurse aide performance cannot be overlooked or excused. These experiences expose fundamental issues related to staff engagement and training standards critical for maintaining compassionate care standards within rehabilitative contexts. Families seeking long-term placements for loved ones deserve assurance that their relatives will receive dignified treatment alongside effective therapy; thus far, this family's experience has led them to recommend against choosing this facility for anyone requiring sustained care—or at least voicing caution based on what they observed during their father's stay.

This part of Wilkes-Barre, Pennsylvania offers a variety of amenities and services that may appeal to seniors looking to live in the area. With a range of restaurants nearby, including Elmer Sudds, Ricci's Pizza & Beer, and familiar names like McDonald's and Taco Bell, there are plenty of dining options to choose from. Additionally, the proximity to pharmacies such as Rite Aid and Turkey Hill makes accessing medications convenient. For healthcare needs, there are several physicians' offices and hospitals within a short distance, providing easy access to medical care. The area also offers recreational opportunities with theaters like R/C Wilkes-Barre Movies 14 and parks like Kirby Park nearby for leisurely activities. Overall, this part of Wilkes-Barre provides a mix of essential services and entertainment options for seniors considering living in the area.

Restaurants

• Elmer Sudds (0.3 miles)
• Ricci's Pizza & Beer (0.3 miles)
• McDonald's (0.5 miles)
• McDonald's (0.6 miles)
• Taco Bell (0.7 miles)
• Little Caesars Pizza (0.7 miles)
• Popeyes Louisiana Kitchen (0.8 miles)

Physicians

• General Laporoscopic Surgery - Joseph J Ridilla Do (0.3 miles)
• Penn State Geisinger Health Group (0.5 miles)
• Northeastern Eye Institute (0.6 miles)
• Fiume Thomas J MD (0.7 miles)
• Geisinger (0.9 miles)
• Klynowsky Family Practice (1.2 miles)
• Geisinger Pediatrics At Mercy Hospital (1.5 miles)

Pharmacies

• Rite Aid (0.6 miles)
• Turkey Hill, LP (0.6 miles)
• General Community Pharmacy (0.6 miles)
• Wegmans (1 miles)
• Harrold's Pharmacy & Home Infusion (1.5 miles)
• Pierce Drugs (1.8 miles)
• CVS Pharmacy (1.8 miles)

Hospitals

• Wyoming Valley Health Care (0.6 miles)
• Wilkes-Barre General Hospital (1.1 miles)
• Geisinger South Wilkes-Barre Emergency Department (1.5 miles)
• Geisinger Health System (1.5 miles)
• Center For Same Day Surgery (1.8 miles)
• NEPA Breastfeeding Center (1.8 miles)
• General Hospital (1.8 miles)

Theaters

• R/C Wilkes-Barre Movies 14 (0.8 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (1.8 miles)
• Mattern's Floral and Furnishings (1.9 miles)
• Panera Bread (2 miles)

Parks

• Kirby Park (1.3 miles)
• Barney Farms Park (1.8 miles)

Places of Worship

• Luzerne United Methodist Church (3.5 miles)