Jenners Pond

Pros

• Jenner's Pond is praised for its lovely atmosphere, cleanliness, and cheerful environment, which many found bright and welcoming.
• The staff at Jenner's Pond are consistently described as friendly, knowledgeable, and accommodating, providing excellent service and care to residents.
• Residents enjoyed a variety of engaging activities, such as trips, lectures, and entertainment options that enriched their living experience.
• The food served at Jenner's Pond received positive feedback for being excellent and offering a range of choices.
• Many reviewers appreciated the well-kept grounds that allowed for pleasant walks and outdoor enjoyment.
• The physical therapy services were positively noted for helping residents regain mobility and independence.
• Overall experiences at Jenner's Pond were seen as good or very good by several residents and their families, with many expressing satisfaction with the quality of care provided.

Cons

• The contract regarding the return of the entrance fee is vague and seemingly unfavorable for residents' families, leading to frustration over delayed refunds.
• Staff interactions were described as ambivalent, with little warmth or positive engagement, resulting in a resident experiencing severe depression and weight loss.
• The facility was criticized for not developing care plans for residents, leading to neglect and poor treatment perceptions among family members.
• Families expressed concerns about the slow resale process of apartments after a resident’s passing, feeling trapped by the facility's policies.
• Some areas within the assisted living units were deemed extremely small compared to public spaces, affecting residents’ comfort levels.
• There were complaints about poor communication from the facility when attempting to obtain information about loved ones in rehab.
• The overall ambiance in certain buildings was likened to an uncomfortable environment where residents might feel trapped and staff exhibited signs of malaise.

Review

Jenner's Pond has garnered a variety of feedback from residents and their families, revealing both positive aspects and significant concerns regarding the facility. Overall, it is recognized for its pleasant environment, well-kept grounds, and dedicated staff who offer a range of activities and amenities. Many reviewers have praised the accommodations themselves, noting that they are generally clean and well-maintained, though some feel that the facilities lack modern updates compared to similar establishments. The sense of community cultivated through numerous social activities such as lectures, art shows, book sales, and trips has been appreciated by several residents. One reviewer mentioned enjoying their time at Jenner's Pond due to its welcoming atmosphere and the abundance of programs provided.

Despite these favorable impressions, reviews also highlight serious issues relating to the care provided in different contexts within Jenner's Pond. Some individuals noted that while the general setting was lovely and aesthetically appealing, there were deeper systemic problems in terms of how vulnerable residents were treated. Specific accounts describe situations where elderly patients received inadequate attention during rehabilitation or faced dismissive interactions with staff members. One family shared their distressing experience when a loved one lost substantial weight due to negligence concerning his nutritional needs after surgery—a stark contrast to how he flourished upon transferring to another facility.

Additionally, financial concerns surrounding residency contracts were frequently discussed among reviewers whose family members had passed away or transitioned out of the facility. The process for reimbursing entrance fees appeared ambiguous at best; many expressed frustration over waiting long periods—upward of two years—for refunds that seemed contingent on future leasing agreements for apartments. This lack of clarity in contractual obligations left families feeling cornered and disillusioned as they navigated their grief alongside bureaucratic delays.

In terms of staff interactions with residents, some perspectives varied considerably based on personal experiences. While certain reviewers spoke highly of their interactions with friendly nurses who offered support during meal times or hygiene assistance—which contributed positively to their loved ones’ dignity—others felt that medical personnel lacked warmth and engagement altogether. In particular, families felt disheartened by witnessing patients being neglected or treated with indifference when their needs became more complex.

The overall atmosphere described by multiple reviewers oscillates between positivity regarding daily life at Jenner’s Pond—the bright facilities bustling with activity—and deep concern regarding specific care aspects that could lead to neglectful experiences among residents needing closer attention. The clear commitment from many staff members contrasts sharply with instances where families reported feelings of being unheard or dismissed during critical moments concerning their loved ones’ health.

Ultimately, while Jenner's Pond presents an array of opportunities for social engagement and enjoyment in day-to-day life—alongside commendations about cleanliness and staff attentiveness—the personal stories shared indicate a pressing need for improvements in resident care protocols and transparency around financial agreements post-residency. Balancing the beautiful community environment with diligent oversight could help address these urgent issues raised by former residents’ families while preserving what many value most about this retirement destination: its vibrant spirit amidst serene surroundings.

Physicians

• Dr. Mary-Anne Ost, MD (0.1 miles)
• Jennersville Neurology & Center (0.6 miles)
• Jennersville Family Medicine (0.6 miles)
• CHOP Primary Care (0.8 miles)
• Southern Chester County Family Practice (0.9 miles)
• Kennett Medical Center (7.9 miles)
• Kahlon Randeep S MD (9.5 miles)

Restaurants

• Saladworks (0.2 miles)
• Burger King (4.3 miles)
• Sawmill Grill (5.9 miles)
• The Whip Tavern (6.3 miles)
• The Stone Barn (6.7 miles)
• Hilltop Crab House Restaurant (7 miles)
• McDonald's (8 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Southern Chester County Pharmacy (1 miles)
• ACME Markets Pharmacy (4.3 miles)
• Walgreens (4.6 miles)
• Rite Aid (5.5 miles)
• Stellar Pharmacy Services (5.5 miles)
• Walgreens (6.9 miles)

Parks

• Goddard Park (3 miles)
• White Clay Creek State Park (9.5 miles)
• Calvert Regional Park (9.8 miles)

Places of Worship

• Vineyard Christian Fellowship (6.6 miles)
• The Barn (6.6 miles)
• Doe Run Presbyterian Church (9.9 miles)

Cafes

• HAC Cafe (9.1 miles)
• Drip Cafe (11.5 miles)
• Starbucks (11.9 miles)
• Little Goat Coffee Roasting (11.9 miles)

Transportation

• Chester County G. O. Carlson Airport (CTH) (10.9 miles)
• SEPTA Thorndale Station (13.3 miles)

Hospitals

• Va Medical Center, For Information & Assistance (12.9 miles)