Jenners Pond

200 Sycamore Dr, West Grove, PA 19390

For more information about senior living options: (844) 490-3973

3.2 from 12 reviews
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Assisted Living Independent Living Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro Jenner's Pond is praised for its lovely atmosphere, cleanliness, and cheerful environment, which many found bright and welcoming.
  • pro The staff at Jenner's Pond are consistently described as friendly, knowledgeable, and accommodating, providing excellent service and care to residents.
  • pro Residents enjoyed a variety of engaging activities, such as trips, lectures, and entertainment options that enriched their living experience.
  • pro The food served at Jenner's Pond received positive feedback for being excellent and offering a range of choices.
  • pro Many reviewers appreciated the well-kept grounds that allowed for pleasant walks and outdoor enjoyment.
  • pro The physical therapy services were positively noted for helping residents regain mobility and independence.
  • pro Overall experiences at Jenner's Pond were seen as good or very good by several residents and their families, with many expressing satisfaction with the quality of care provided.

Cons

  • pro The contract regarding the return of the entrance fee is vague and seemingly unfavorable for residents' families, leading to frustration over delayed refunds.
  • pro Staff interactions were described as ambivalent, with little warmth or positive engagement, resulting in a resident experiencing severe depression and weight loss.
  • pro The facility was criticized for not developing care plans for residents, leading to neglect and poor treatment perceptions among family members.
  • pro Families expressed concerns about the slow resale process of apartments after a resident’s passing, feeling trapped by the facility's policies.
  • pro Some areas within the assisted living units were deemed extremely small compared to public spaces, affecting residents’ comfort levels.
  • pro There were complaints about poor communication from the facility when attempting to obtain information about loved ones in rehab.
  • pro The overall ambiance in certain buildings was likened to an uncomfortable environment where residents might feel trapped and staff exhibited signs of malaise.

Review

Jenner's Pond has garnered a variety of feedback from residents and their families, revealing both positive aspects and significant concerns regarding the facility. Overall, it is recognized for its pleasant environment, well-kept grounds, and dedicated staff who offer a range of activities and amenities. Many reviewers have praised the accommodations themselves, noting that they are generally clean and well-maintained, though some feel that the facilities lack modern updates compared to similar establishments. The sense of community cultivated through numerous social activities such as lectures, art shows, book sales, and trips has been appreciated by several residents. One reviewer mentioned enjoying their time at Jenner's Pond due to its welcoming atmosphere and the abundance of programs provided.

Despite these favorable impressions, reviews also highlight serious issues relating to the care provided in different contexts within Jenner's Pond. Some individuals noted that while the general setting was lovely and aesthetically appealing, there were deeper systemic problems in terms of how vulnerable residents were treated. Specific accounts describe situations where elderly patients received inadequate attention during rehabilitation or faced dismissive interactions with staff members. One family shared their distressing experience when a loved one lost substantial weight due to negligence concerning his nutritional needs after surgery—a stark contrast to how he flourished upon transferring to another facility.

Additionally, financial concerns surrounding residency contracts were frequently discussed among reviewers whose family members had passed away or transitioned out of the facility. The process for reimbursing entrance fees appeared ambiguous at best; many expressed frustration over waiting long periods—upward of two years—for refunds that seemed contingent on future leasing agreements for apartments. This lack of clarity in contractual obligations left families feeling cornered and disillusioned as they navigated their grief alongside bureaucratic delays.

In terms of staff interactions with residents, some perspectives varied considerably based on personal experiences. While certain reviewers spoke highly of their interactions with friendly nurses who offered support during meal times or hygiene assistance—which contributed positively to their loved ones’ dignity—others felt that medical personnel lacked warmth and engagement altogether. In particular, families felt disheartened by witnessing patients being neglected or treated with indifference when their needs became more complex.

The overall atmosphere described by multiple reviewers oscillates between positivity regarding daily life at Jenner’s Pond—the bright facilities bustling with activity—and deep concern regarding specific care aspects that could lead to neglectful experiences among residents needing closer attention. The clear commitment from many staff members contrasts sharply with instances where families reported feelings of being unheard or dismissed during critical moments concerning their loved ones’ health.

Ultimately, while Jenner's Pond presents an array of opportunities for social engagement and enjoyment in day-to-day life—alongside commendations about cleanliness and staff attentiveness—the personal stories shared indicate a pressing need for improvements in resident care protocols and transparency around financial agreements post-residency. Balancing the beautiful community environment with diligent oversight could help address these urgent issues raised by former residents’ families while preserving what many value most about this retirement destination: its vibrant spirit amidst serene surroundings.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.

Transportation

  • New Castle County (18 miles away) New Castle County (18 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.

Description

Jenners Pond in West Grove, PA is a vibrant assisted living community that offers a range of care services and amenities to cater to the unique needs of its residents. With options like Independent Living, Memory Care, and Skilled Nursing Facility, Jenners Pond provides personalized care and assistance for individuals at different stages of life.

Residents at Jenners Pond are provided with a peaceful and secure environment. The community offers devotional services off-site for those who seek spiritual nourishment. Additionally, residents can enjoy the serene garden area or spend quality time with family and friends during meals as guests are welcome. The indoor common areas provide opportunities for socializing and engaging in activities with fellow residents.

For added security, Jenners Pond features a security gate to ensure the safety of its residents. Spa facilities are also available, allowing residents to relax and rejuvenate.

Diabetic care services are offered at Jenners Pond, providing specialized attention to those with specific healthcare needs.

Devotional activities offsite give residents the opportunity to explore their spirituality outside of the community. Spanish-speaking staff members ensure effective communication for individuals who prefer this language.

Jenners Pond benefits from its location near various amenities including parks, pharmacies, physicians' offices, and restaurants. This allows easy access to essential supplies as well as opportunities for recreational activities or dining out.

Overall, Jenners Pond is an ideal choice for seniors seeking a welcoming environment where they can receive personalized care while enjoying various amenities and nearby conveniences.

Nearby Places of Interest

Physicians

  • Dr. Mary-Anne Ost, MD (0.1 miles)
  • Jennersville Neurology & Center (0.6 miles)
  • Jennersville Family Medicine (0.6 miles)
  • CHOP Primary Care (0.8 miles)
  • Southern Chester County Family Practice (0.9 miles)
  • Kennett Medical Center (7.9 miles)
  • Kahlon Randeep S MD (9.5 miles)

Restaurants

  • Saladworks (0.2 miles)
  • Burger King (4.3 miles)
  • Sawmill Grill (5.9 miles)
  • The Whip Tavern (6.3 miles)
  • The Stone Barn (6.7 miles)
  • Hilltop Crab House Restaurant (7 miles)
  • McDonald's (8 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Southern Chester County Pharmacy (1 miles)
  • ACME Markets Pharmacy (4.3 miles)
  • Walgreens (4.6 miles)
  • Rite Aid (5.5 miles)
  • Stellar Pharmacy Services (5.5 miles)
  • Walgreens (6.9 miles)

Parks

  • Goddard Park (3 miles)
  • White Clay Creek State Park (9.5 miles)
  • Calvert Regional Park (9.8 miles)

Places of Worship

  • Vineyard Christian Fellowship (6.6 miles)
  • The Barn (6.6 miles)
  • Doe Run Presbyterian Church (9.9 miles)

Cafes

  • HAC Cafe (9.1 miles)
  • Drip Cafe (11.5 miles)
  • Starbucks (11.9 miles)
  • Little Goat Coffee Roasting (11.9 miles)

Transportation

  • Chester County G. O. Carlson Airport (CTH) (10.9 miles)
  • SEPTA Thorndale Station (13.3 miles)

Hospitals

  • Va Medical Center, For Information & Assistance (12.9 miles)

Frequently Asked Questions

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Nearby Communities

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