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Twin Pines Health Care Center in West Grove, PA

Twin Pines Health Care Center is a nursing home community in West Grove, PA.

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Twin Pines Health Care Center in West Grove, PA

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  • Interior

    A spacious rehabilitation facility featuring a modern kitchen area and an exercise space.

  • Decor

    A well-lit hospital room featuring a single bed, comfortable chair, and window.

  • Building

    Entrance view of a welcoming resort lobby.

  • Bedroom

    A well-designed hospital room featuring wooden furniture and a cozy atmosphere.

  • Dining

    A spacious dining room with neatly arranged tables and chairs, featuring warm lighting and inviting decor.

  • Kitchen

    A spacious and modern kitchen area featuring an open layout with wooden cabinetry and contemporary lighting.

  • Bathroom

    A beautifully designed modern bathroom featuring elegant tiles and a spacious vanity area.

  • Salon

    A well-organized barber or salon space featuring styling chairs and a welcoming atmosphere.

  • Rehabilitation

    Inside view of a rehabilitation therapy room featuring walking bars for patient assistance.

  • Chapel

    A serene chapel setting featuring wooden pews and a podium, designed for quiet reflection and prayer.

315 East London Grove Road, West Grove, PA 19390

For more information about senior living options: (866) 208-4318

3.7 from 55 reviews
5 stars
33
4 stars
3
3 stars
2
2 stars
3
1 stars
14

Overall Review of Twin Pines Health Care Center

common

Staff care and responsiveness

Staff attention and kindness come through repeatedly in resident and family comments.

Many reviewers describe staff as pleasant, caring, and welcoming, with aides and nurses who seem to know residents and respond in a timely way when help is needed. Several families highlight specific roles—nurses, case managers, PT/OT, and social work—while others say communication with family was strong during stays. A smaller set of reviewers report the opposite experience, describing missed calls, slow response times, or being treated disrespectfully when they needed help.

common

Clean, well-kept building

Reviewers frequently mention a clean, well-maintained facility.

Across multiple comments, residents and visitors say the facility is clean, tidy, and well-maintained, sometimes describing it as new or modern. Several also point to spotless common areas and an overall comfortable atmosphere. A few negative reviews cite odors or concerns about cleanliness during or after a stay, including reports tied to room conditions.

caveat

Food quality is mixed

Food satisfaction is inconsistent, with both positive and negative comments.

Some reviewers say the food is good, adequate, or even exceptional, and a few mention special diets being handled well for picky eaters. Others report that meals are terrible or unhealthy, and several describe the dining experience as lacking enough food or being unappetizing. A few negative comments also tie poor dining experiences to broader care concerns during rehab and discharge situations.

  • A spacious dining room with neatly arranged tables and chairs, featuring warm lighting and inviting decor.
common

Activities keep residents engaged

Residents and visitors often mention daily activities and engagement.

Several reviews say the community runs activities throughout the day, including group events and scheduled programming. Some families specifically call out therapy-related engagement and social work support, while others mention bingo, crafts, parties, sing-alongs, and music. A few reviewers focus more on caregiving and medical needs than on activities, but the general theme of keeping residents engaged shows up repeatedly.

differentiator

Medical care and therapy support

Rehabilitation care, therapy, and care plans are frequently discussed in reviews.

Many reviewers describe skilled nursing and rehab support, including nursing assessments, medication-related support, and therapy that helped residents make progress. Several families highlight PT/OT by name and mention that doctors and specialists evaluated the resident early in the stay with a plan put in place. While most comments are positive about medical follow-through, a smaller set of reviewers criticize care quality and responsiveness in ways that affected their expectations for assessment and follow-up.

  • A spacious rehabilitation facility featuring a modern kitchen area and an exercise space.
  • Inside view of a rehabilitation therapy room featuring walking bars for patient assistance.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • New Castle County (17 miles away) New Castle County (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Burger King (1.6 miles)
  • The Stone Barn (2.6 miles)
  • The Whip Tavern (3.6 miles)
  • Saladworks (3.9 miles)
  • McDonald's (4.7 miles)
  • Hilltop Crab House Restaurant (5 miles)
  • Sovana Bistro (5.3 miles)

Pharmacies

  • ACME Markets Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Stellar Pharmacy Services (2.1 miles)
  • CVS Pharmacy (3.8 miles)
  • Southern Chester County Pharmacy (4.6 miles)
  • Walgreens (7.1 miles)
  • CVS Pharmacy (7.2 miles)

Physicians

  • CHOP Primary Care (3.4 miles)
  • Jennersville Family Medicine (3.6 miles)
  • Dr. Mary-Anne Ost, MD (4.1 miles)
  • Kennett Medical Center (4.6 miles)
  • Jennersville Neurology & Center (4.6 miles)
  • Southern Chester County Family Practice (4.7 miles)
  • Dermatology & Skin Surgery Center (6.3 miles)

Parks

  • Goddard Park (3.7 miles)
  • White Clay Creek State Park (10.5 miles)
  • Stroud Nature Preserve (11.1 miles)
  • Brandywine Creek State Park (12.2 miles)

Places of Worship

  • Doe Run Presbyterian Church (6.5 miles)
  • The Barn (8.2 miles)
  • Vineyard Christian Fellowship (8.3 miles)
  • Saint Joseph Church (11.7 miles)

Cafes

  • HAC Cafe (7.6 miles)
  • Coffee Cup Restaurant (11.9 miles)
  • Drip Cafe (12.3 miles)
  • Giant Cafe (12.5 miles)

Transportation

  • Chester County G. O. Carlson Airport (CTH) (8.8 miles)
  • SEPTA Thorndale Station (9.7 miles)
  • Downingtown Station (DOW) (11.4 miles)

Hospitals

  • Va Medical Center, For Information & Assistance (9.8 miles)
  • The Center For Wound Healing at Brandywine Hospital (10.6 miles)
  • Brandywine Hospital Speech Therapy (10.6 miles)

Frequently Asked Questions

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