Heritage Mill Personal Care & Memory Care Residence

Pros

• The staff is very caring and works well with the residents.
• The facility is clean and well-maintained.
• The cost is worth it for the amenities provided.
• The staff encourages residents to participate in activities and make them feel welcome.
• The care provided is excellent, making family members feel comfortable and at ease.
• The staff at Heritage Mills Memory Care Unit cared for a loved one with Alzheimer's disease, providing a safe and comfortable environment.
• The level of care at Heritage Mills is impressive, with friendly staff and good food.
• Some staff members are friendly and attentive to residents' needs.
• The community shows cleanliness compared to other personal care homes.
• There are opportunities for improvement in terms of engaging activities for residents.
• A positive initial impression; however, there was a lack of follow-up communication from the company.
• Visitors praise the cleanliness, friendliness of staff, and good care provided at Heritage Mill in Tower City.
• Residents enjoy their time at the community and appreciate the attentive and kind staff members.
• The staff is caring, responsive to call bells, but the common area may be too small for all residents' needs.
• Overall, a wonderful place with clean facilities, friendly staff, and happy residents enjoying their stay.
• Some statements have been shortened or paraphrased for conciseness while retaining their original meaning.

Cons

• The staff at Heritage Mills did not have the courtesy to call back and inform about the change in the offer of in-home help.
• The company that owns Heritage Mill owes the estate over $4,000 and has not responded to phone calls or inquiries.
• The new administration at Heritage Mill does not care about running their business properly.
• The common area at Heritage Mill is too small and often occupied by residents sleeping on lounge chairs, leaving no space for others to use the area.
• Some staff members at Heritage Mill are not very friendly compared to others.
• The lack of integrity shown by Senior Solutions Health Care is holding up the entire Estate Settlement process for one individual's mother.
• The communication with staff regarding concerns and needs for a resident has been lacking in some cases.

Review

Heritage Mills Personal Care and Memory Assistance Center is a highly recommended facility for seniors in need of care. Located close to home, it offers a comfortable and homey environment for residents. One reviewer mentioned that their mother, who had recently suffered from a stroke, was doing very well in the facility. The semi-private room provided a nice view and therapy services were available.

The layout of the rooms at Heritage Mills was praised by another reviewer. The open design with a small partition wall allowed for a spacious feel. The bathroom was also big and accommodating, equipped with necessary safety features like rails and walk-in shower.

The caring staff at Heritage Mills garnered praise from multiple reviewers. They were described as attentive, friendly, and helpful. The younger staff members worked well with residents and did not force them to do anything they didn't want to do. Regular check-ins and prompt responses to requests were also highlighted.

Activities played an important role in the lives of residents at Heritage Mills. With at least two or three activities offered each day, including movie nights, trivia games, and outdoor time in the garden, there was always something engaging for residents to participate in.

Affordability was mentioned by one reviewer who stated that the cost was worth it compared to other options they had considered. For a semi-private room, which included room and board, television, meals, medications, and activities, the price was reasonable at $2200 per month.

Another positive review came from someone who moved their father after previous negative experiences elsewhere. They felt comfortable knowing that he was being well cared for at Heritage Mills. Communication with the staff about concerns and needs was also commended.

One reviewer shared their initial reluctance in placing their mother with Alzheimer's into Heritage Mills' Memory Care Unit but found themselves pleasantly surprised by the care received. Knowing that their mother was safe and comfortable provided peace of mind during her last few months.

A positive respite stay experience was highlighted by a reviewer who appreciated the community's cleanliness and range of activities. The staff was friendly and kind, ensuring that their loved one felt safe and well cared for.

While most reviews were positive, a few criticisms were mentioned. One reviewer felt that there could be more activities to keep residents active and engaged outside of their rooms. Another reviewer expressed disappointment with the lack of integrity displayed by the new administration regarding financial matters.

Overall, Heritage Mills Personal Care and Memory Assistance Center received high praise for its caring staff, cleanliness, good food, and comfortable living quarters. The facility offers a home-like atmosphere where seniors can thrive in a safe and supportive environment.

Located in Tower City, Pennsylvania, this area offers a variety of amenities and services that cater to senior living needs. With several places of worship nearby such as S S Peter & Paul Roman Catholic Church and St John's United Methodist Church, residents can practice their faith within the community. In terms of dining options, there are restaurants like Oneals 4th St Station Pub and Traci's Place for convenient meals out. For healthcare needs, there are pharmacies like Epic Pharmacies and Tri-Valley Pharmacy, as well as physicians at Family Practice Center, PC and Integrated Medical Group PC. In case of emergencies or medical attention, Good Samaritan Health System and Geisinger Shamokin Area Community Hospital Emergency Department are available nearby. Additionally, seniors can enjoy outdoor activities at parks like Swatara State Park and Stoever's Dam Park or relax at cafes such as Swatara Coffee Company. Overall, this part of Tower City provides a supportive environment for senior residents with a range of services close by for their convenience.

Places of Worship

• S S Peter & Paul Roman Catholic Church (0.1 miles)
• St John's United Methodist Church (4.9 miles)
• St Paul's United Church-Christ (8.8 miles)
• St Pauls (8.9 miles)
• Calvary Independent Church (10.1 miles)
• Salem Hetzels United Ch Christ (12 miles)
• Transfiguration of Our Lord Parish (13.9 miles)

Restaurants

• Oneals 4th St Station Pub (0.4 miles)
• Traci's Place (3.7 miles)
• Uncle Jim's Tavern (3.9 miles)
• All Stars Ice Cream (4.9 miles)
• Gooseberry Farms Travel Plaza (7.1 miles)
• Burger King (7.3 miles)
• McDonald's (7.4 miles)

Transportation

• Bendigo Airport (74N) (2 miles)
• Fort Indiantown Gap Airfield (10.4 miles)
• U-Haul (10.7 miles)
• U-Haul Neighborhood Dealer (14.6 miles)
• Geisinger Life Flight 5 (15.6 miles)
• Grimes Airfield (16.4 miles)

Pharmacies

• Epic Pharmacies (4.2 miles)
• Tri-Valley Pharmacy (4.2 miles)
• R X Shoppe (8.1 miles)
• Tri-Valley Pharmacy (8.9 miles)
• Weis Markets Pharmacy (13.9 miles)
• CVS Pharmacy (14 miles)
• Rite Aid (14 miles)

Physicians

• Family Practice Center, PC (4.3 miles)
• Integrated Medical Group PC (8.2 miles)
• Family Practice Center, PC (8.4 miles)
• Marshall-Rismiller & Associates (8.4 miles)
• Fredericksburg Family Eyecare (11.9 miles)
• Haggard Robert Upmc Primary Care Fredericksburg Fredericksburg (11.9 miles)
• Jonestown Health Center (12.8 miles)

Parks

• Swatara State Park (6.1 miles)
• Memorial Lake State Park (11.8 miles)
• Levitz Park (13.1 miles)
• Pillow Carnival Grounds (14 miles)
• Lion's Pavilion (16.1 miles)
• Heckshersville Playground (16.8 miles)
• Stoever's Dam Park (17.6 miles)

Cafes

• Swatara Coffee Company (12.6 miles)
• Dorkos Cafe (15.8 miles)

Hospitals

• Good Samaritan Health System (12.8 miles)
• Urology Geisinger Shampkin Hosptial (15 miles)
• Geisinger Shamokin Area Community Hospital Emergency Department (15 miles)
• Geisinger Health System (15 miles)
• G-Sach (15 miles)
• Saint Catherine Medical Center (16.9 miles)