Weston Senior Living Center At Hirest

Pros

• The staff at Hillcrest displays incredible warmth and kindness towards the residents, creating a welcoming environment.
• Many families feel pleased with the communication and quality of care their loved ones receive at Hillcrest.
• One reviewer noted that upon touring the facility, they immediately felt the warmth and hospitality of the staff.
• Residents have expressed that they are content with their living experience at Hillcrest, highlighting a positive atmosphere.
• A tour revealed some nice rooms within the facility, suggesting that there are areas that are well-maintained and inviting.

Review

A Mixed Bag of Experiences at Hillcrest: A Community's Journey

The experiences shared by residents and families regarding Hillcrest reveal a stark divide in perceptions that seems to correlate significantly with management changes over the years. Once a beloved family-run community, it appears that Hillcrest’s quality of care has declined steeply since its acquisition by Weston. Many reviewers have recounted their initial satisfaction with the facility, only to experience rapid deterioration in both environment and care levels following the corporate takeover approximately two years ago. The consistent theme evident from these reviews is that the focus on profit has overshadowed the fundamental duty of providing compassionate and reliable care for residents.

Numerous testimonials paint a bleak picture of conditions at Hillcrest. Complaints regarding maintenance issues such as leaky roofs and outdated facilities are rampant, with several reviewers expressing concern over the cleanliness and livability of rooms. Rooms described as dark, dirty, and out-of-date stand in stark contrast to what would be expected from any caring community aimed at providing comfort for its residents. Alarmingly, one reviewer recounted how they were forced to relocate their parents without notice due to these ongoing issues, highlighting a disturbing lack of responsiveness from management when legitimate concerns were raised.

The administration’s handling of staff also attracted significant criticism. Families noted a high turnover rate among caregivers and long-term staff members who once dedicated themselves wholeheartedly to their work but were reportedly let go under the current management’s leadership. The new administrator was characterized as unprofessional and self-serving rather than compassionate toward both residents and staff alike—a sentiment echoed throughout multiple reviews. One complainant illustrated this point by detailing an interaction where their pleas regarding maintenance issues, including a leaking ceiling in their mother's room, were met with derision rather than assistance.

In sharp contrast to these negative accounts, there are glimmers of positivity emerging from more recent experiences with some individuals finding solace in Hillcrest's offerings. New visitors praised the warmth and kindness displayed by certain staff members during tours, expressing hopefulness about placing loved ones there based on preliminary visits. These visitors noted an inviting atmosphere that felt like home—an encouraging sign amid troubling reports from prior residents or family members who had relocated away from Hillcrest seeking better conditions.

Unfortunately, even positive experiences are not universally felt across all visitor testimonies; some cautionary tales serve as reminders that first impressions may not reflect ongoing realities for current residents. While certain families expressed gratitude for their loved ones living at Hillcrest, others opted for facilities perceived as maintained better or equipped with services that meet comprehensive care needs—such as physical therapy—which was notably absent at Hillcrest according to one reviewer's observations during her tour.

Overall, these varied experiences underscore a critical turning point at Hillcrest—a place once cherished for its familial atmosphere which now faces scrutiny amid structural changes driven by corporate interests rather than resident wellbeing. For those considering Hillcrest for their loved ones’ care needs, weighing both sides—the deeply concerning accounts alongside more optimistic perspectives—is essential in making an informed decision about potential residency within this facility. The general consensus suggests prospective residents or families should conduct thorough research into current operations before committing to any long-term arrangements; checking licensing records and exploring other nearby facilities might provide clearer insights into what best suits their loved one's needs moving forward against this backdrop of contrasting narratives surrounding life at Hillcrest.

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This area of Stroudsburg, Pennsylvania offers a variety of amenities and services that cater to the needs of seniors. With a selection of restaurants like Stone Bar Inn, Pho Saigon II, and Red Lobster nearby, residents can enjoy dining out with friends and family. The proximity to hospitals such as Pocono Home Center and physicians like Comprehensive Family Practice provides convenient access to healthcare services. Additionally, cafes like Starbucks and Panera Bread offer a relaxing atmosphere for socializing or enjoying a cup of coffee. Pharmacies like GIANT Pharmacy and Target Pharmacy are easily accessible for medication needs. For outdoor enthusiasts, parks such as Mountain View Park and Big Pocono State Park offer opportunities for leisurely walks or picnics in nature. Overall, this part of Stroudsburg provides a well-rounded environment suitable for senior living.

Restaurants

• Stone Bar Inn (2.3 miles)
• Pho Saigon II (2.8 miles)
• Red Lobster (2.8 miles)
• Chili's Grill & Bar (3 miles)
• Original Pocono Pub (3 miles)
• Chick-Fil-A (3.3 miles)
• Friendly's (3.6 miles)

Hospitals

• Pocono Home Center (2.6 miles)
• Cardiovascular Telemetry (7.5 miles)
• Cvcu (7.6 miles)
• Rapid Treatment Center (7.6 miles)

Physicians

• Comprehensive Family Practice (2.6 miles)
• St. Luke's Center for Urology (2.8 miles)
• Kleinsorge Family Eyecare (3.6 miles)
• Retina Care (3.6 miles)
• East West Medical Group (4.4 miles)
• St Luke S Monroe Family Practice Associates (5.3 miles)
• Dr Frank Romascavage (5.3 miles)

Cafes

• Starbucks (2.7 miles)
• Panera Bread (4.4 miles)
• Cafe Duet (6.5 miles)
• The Cure Cafe (6.7 miles)

Pharmacies

• GIANT Pharmacy (2.7 miles)
• Pocono Pharmacy (3.1 miles)
• Stroud Compounding & Wellness (3.5 miles)
• Target Pharmacy (4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (5.3 miles)

Parks

• Mountain View Park (5 miles)
• Big Pocono State Park (5.6 miles)
• Brodhead Creek Park (6.5 miles)
• Yetter Park (6.9 miles)
• Dansbury Park (7 miles)
• Zacharias Pond (7.4 miles)