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3.4 from 40 reviews
5 stars
20
4 stars
2
3 stars
4
2 stars
0
1 stars
14
Overall Review of Pleasant Valley Manor
common17 reviews mention this
Staff compassion and responsiveness
Residents and families frequently describe the staff as compassionate and responsive.
Across many reviews, people highlight staff members as caring, friendly, and professional, with several naming individuals who helped during rehab or longer stays. Families also describe staff as attentive to questions and concerns and supportive during transitions, including reaching someone by phone for updates. Even in reviews that raise other problems, a subset still points to moments of kindness from specific staff or therapists.
caveat7 reviews mention this
Concerns about medical follow-through
Some reviews raise concerns about medication and doctor follow-through.
A recurring negative theme is that families felt medical needs were missed or handled poorly, including reports of delayed or withheld medication and lack of adequate follow-through. Several reviews describe issues with basic care being dependent on families to advocate, such as unanswered call bells, delayed help, or difficulty getting a doctor to see the resident. Others mention problems like incorrect medication and inadequate cleaning or wound care during recovery.
caveat6 reviews mention this
Cleanliness is mixed but mentioned
Cleanliness shows up as both a strength and a complaint in reviews.
Some residents and visitors describe the building as clean and improved, including comments about renovations and housekeeping support. However, other reviews report unclean floors, pests, and dirty conditions that families found concerning. A volunteer also described the facility as clean but not immaculate, suggesting cleanliness varies by area or time.
caveat2 reviews mention this
Food quality draws criticism
A couple of reviews say the food quality was poor.
While not many reviews focus on dining, the ones that do describe the food as terrible or atrocious. One review also ties meal quality to a broader dissatisfaction with the overall experience after a short stay.
common2 reviews mention this
Activities and recreation exist
Reviews mention resident activities and recreation support.
At least a couple of reviewers describe involvement with activities, including time spent volunteering in the recreation department. Another review references outside visitors or organized “fun things,” suggesting there is some effort toward keeping residents engaged beyond daily routines.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
174 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Lehigh Valley International (22 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Stone Bar Inn (0.6 miles)
Original Pocono Pub (3.7 miles)
Red Lobster (3.7 miles)
Chili's Grill & Bar (3.7 miles)
Chick-Fil-A (3.8 miles)
The Lakeside (3.9 miles)
Olive Garden (3.9 miles)
Pharmacies
Pocono Pharmacy (3.7 miles)
GIANT Pharmacy (3.7 miles)
Stroud Compounding & Wellness (3.7 miles)
Target Pharmacy (4 miles)
CVS Pharmacy (4 miles)
CVS Pharmacy (4.5 miles)
Walgreens (4.6 miles)
Cafes
Starbucks (3.7 miles)
Panera Bread (3.9 miles)
Cafe Duet (5.5 miles)
The Cure Cafe (5.7 miles)
Physicians
Retina Care (3.7 miles)
Kleinsorge Family Eyecare (3.7 miles)
St. Luke's Center for Urology (3.8 miles)
East West Medical Group (3.9 miles)
Comprehensive Family Practice (4.2 miles)
St Luke S Monroe Family Practice Associates (4.3 miles)
Pleasant Valley Manor on seniors.fyi includes 3 photos including images showing building, architecture, outdoor, landscaping, road, exterior, brick wall, and more.
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$2,400 to $5,250 / month
Caring staff in a clean, home-like environment with engaging activities.
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