Goodwill Healthcare

Pros

• Goodwill Healthcare Inc. provided care services for the mom from August 2019 to July 2022.
• The home attendants were very patient in caring for the mom.
• Everyone at Goodwill Healthcare Inc. was kind, caring, and concerned about the mom's well-being.
• Every aide provided by Goodwill Healthcare Inc. went above and beyond for the mom.
• The caregivers treated the mom like family.
• They called and checked on the mom frequently.
• The care team remained attentive and supportive during hospitalization and after the mom's passing.
• They always kept the family in prayer.
• Goodwill is the place to go for a loved one in need of care.
• The family members loved the caregivers, management, and the services provided.
• The staff is experienced and works well with patients.
• They take pride in the service they render.

Cons

• Peter was very unprofessional toward the client and the caregiver.
• Neither the client nor the caregiver would ever recommend this agency to anyone for care or for a job.
• Both parties left the agency.

Review

The collection of experiences shared about Goodwill Healthcare Inc. paints a picture of a home health agency that many families come to rely on for compassionate, attentive care. Several reviewers highlight how patient and dedicated the home attendants were in caring for their loved ones, especially their mom. The messages convey gratitude for being able to manage at home with skilled, thoughtful aides who treated the patient like family. The sentiment is consistently warm: the caregivers seemed to know the needs and rhythms of the person they were caring for, and their presence offered not just physical assistance but emotional reassurance to the whole family.

A common thread among the reviews is the sense of trust and stability over a significant period. One reviewer notes that Goodwill Healthcare provided care for their mom from August 2019 through July 2022, and expresses unwavering confidence in the quality of service during that entire span. Family members who interacted with the agency describe their caregivers, the management team, and the services as something the family grew to rely on and to appreciate deeply. The repeated endorsement - "great services," "loved their caregivers, management, and the services they provided" - speaks to a steady level of care that families could depend on over time, with an emphasis on consistency and dedication.

Communication and emotional support emerge as standout strengths in the anecdotes. When their mom became very ill and required hospitalization, the agency's team reportedly maintained frequent communication with the family, calling to check on her condition and to keep the family updated. The aftermath of the mother's passing is portrayed with heartbreak and a continued, heartfelt reach out from the agency; staff members reportedly stayed in touch, offered prayers, and continued to support the family as they adjusted to their loss. This ongoing contact underscores a sense of care that goes beyond routine tasks and into genuine concern for the well-being of both patients and their loved ones.

Two positive, direct affirmations recur in the testimony: "If you have a loved one that needs care, Goodwill is the place to go" and "They provided great services." The affirmations are reinforced by personal statements about the staff's knowledge, experience, and commitment to high-quality care. Reviewers describe the staff as knowledgeable and experienced, capable of addressing questions and delivering care with pride. The sense that the organization has built a cohesive team of healthcare professionals who take pride in their work adds to the overall impression of reliability and competence.

Not all feedback in the collection is uniform, though. One reviewer recounts a negative personal experience: Peter was described as very unprofessional toward both the client and the caregiver, leading to both moving away from the agency. This account stands out as a clear warning sign about a specific interaction and stands in contrast to the generally positive portrayals. It serves as a reminder that, as with any provider, experiences can vary by individual and circumstance, and potential clients may wish to inquire about team dynamics and supervision to ensure a positive fit.

Beyond the direct caregiving experience, there is a broader endorsement from someone who has not used the services themselves but has engaged with the owners. This person says they would recommend Goodwill based on their impression of the owners: honest, reliable, and hardworking people who care about both clients and employees. They also note that the agency has an experienced staff, answers questions, and takes pride in what they render - attributes that contribute to a sense of trust for families evaluating homecare options. Additional remarks from this perspective emphasize that it's a great company to work with and that the healthcare professionals involved are wonderful.

Taken together, the reviews create a nuanced portrait of Goodwill Healthcare Inc. As a provider, the agency appears to offer deeply caring, family-centered home care with strong communication, consistent quality over time, and a workforce that treats patients with dignity and respect. The testimonials about staff warmth, attentiveness, and the feeling that caregivers become like family reflect a core strength: the ability to support families through caregiving with empathy and reliability. The more critical note about professionalism in one interaction also serves as a reminder to prospective clients to consider staff fit and to seek out clear expectations and good oversight when forming a care plan. Overall, the prevailing tone is one of gratitude, trust, and a belief that Goodwill Healthcare Inc. can be a valuable partner for loved ones in need of homecare.

This part of Stroudsburg, Pennsylvania offers a convenient and diverse range of amenities for seniors looking to settle in the area. Within walking distance, there are several popular restaurants such as Burger King, McDonald's, and Olive Garden, providing easy access to a variety of dining options. Additionally, there are pharmacies like CVS and Walgreens nearby for any healthcare needs. For medical care, there are reputable physicians' offices including Monroe Optical and St Luke S Monroe Family Practice Associates. Several cafes like Panera Bread are also within close proximity for leisurely outings. Parks such as Dansbury Park and Brodhead Creek Park offer opportunities for outdoor recreation and relaxation. In terms of healthcare services, hospitals like Cardiovascular Telemetry and Rapid Treatment Center are easily accessible within a short driving distance. Overall, this part of Stroudsburg provides a balanced mix of conveniences for seniors seeking a comfortable and enjoyable living environment.

Restaurants

• Burger King (0.2 miles)
• McDonald's (0.3 miles)
• Yusan Sushi & Ramen (0.3 miles)
• Popeyes Louisiana Kitchen (0.3 miles)
• Olive Garden (0.4 miles)
• Triplets Family Restaurant (0.6 miles)
• Big Star Drive-In (0.7 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (1.1 miles)
• Target Pharmacy (1.1 miles)
• Stroud Compounding & Wellness (1.5 miles)
• Total Home Health Care (1.9 miles)
• Rite Aid (2 miles)

Physicians

• Monroe Optical (0.5 miles)
• East West Medical Group (0.5 miles)
• St Luke S Monroe Family Practice Associates (0.7 miles)
• Retina Care (1.5 miles)
• Kleinsorge Family Eyecare (1.5 miles)
• Blue Mountain Psychiatry (1.8 miles)
• Geisinger Pediatric Specialty Services-Pocono (2.2 miles)

Cafes

• Panera Bread (0.5 miles)
• Cafe Duet (1.7 miles)
• The Cure Cafe (1.9 miles)
• Starbucks (2.6 miles)

Parks

• Dansbury Park (2.1 miles)
• Yetter Park (2.4 miles)
• Brodhead Creek Park (2.4 miles)
• Zacharias Pond (2.7 miles)

Hospitals

• Cardiovascular Telemetry (2.7 miles)
• Cvcu (2.7 miles)
• Rapid Treatment Center (2.7 miles)
• Pocono Home Center (3.4 miles)