BrightStar of Stroudsburg

Pros

• This young lady is a godsend; she is wonderful and very helpful.
• Valda Gragwell is a wonderful caregiver; she does so much for their father and knows her job well.
• Gabriela Lopez is a knowledgeable, caring, and understanding home care nurse; friendly and patient.
• Angelica D. is a wonderful nurse with professional care and a pleasant personality; always helpful.
• Shirley Romeo is a kind, compassionate, loving caregiver who brings her best every day.
• Danielle Dinaro is one of the best infusion nurses; kind, compassionate, and truly cares about patients.
• Michelle R. is amazing for home infusion needs; kind, compassionate and knowledgeable; makes the experience comfortable and fun.
• My caregiver Cheryl is a delight to be with; very caring, respectful, and professional.
• Talekia is courteous and goes above and beyond; excellent job right from the start.
• Greg, my husband's aide, is professional, caring and reliable; never late.
• Angelica is the most caring person I have ever met; professional and super caring.
• Jill Tedesko is an outstanding nurse; friendly and professional, making infusions go smoothly.
• Godelive is wonderful in every way; has a big heart and cares deeply about safety and happiness.
• Ann Marie is kind, sweet, and personable; she is getting to know my mother's needs with a caring attitude.
• Talekia's kindness, compassion, and attention to detail make her a true pro.
• Theresa O. is truly amazing; the care for her son was outstanding.
• Andrea is a compassionate and joyful caregiver; went above and beyond.
• Lynn, Sue, Jean-tel, Lisa, Andrea, Sarah, Sasha, Brittany, and Deb are amazing caregivers; would not hesitate to use them again.

Cons

• The company does not pay for miles between client visits, and pay on payday is reported as inaccurate.
• There is a complaint about a revolving door of nurses and rude, unprofessional office staff.
• Caregivers are switched too often, which confuses the elderly and their families.
• The job is described as not professional at all.
• The quality of care has declined over time.
• Some reviewers feel the organization is inconsistent and lacks professionalism.

Review

BrightStar of Stroudsburg is best suited for families who want high-quality in-home care that blends medical oversight with daily living assistance. The model works well for seniors who need ongoing nursing, infusion therapy, and careful medication management, yet prefer to stay in their own home. It also suits loved ones requiring memory-care support, rehabilitation tasks, or end-of-life care delivered through a coordinated team rather than a single-provider approach. The staff's clinical skill pairs with genuine warmth - nurses who explain treatments, adjust plans as conditions change, and collaborate with families. For families navigating memory care or chronic conditions, BrightStar provides a scalable, home-based framework that can reduce hospital visits and keep care integrated with therapists, physicians, and hospice when needed.

Those seeking a fixed, facility-like routine or a single caregiver who never changes may want alternatives. A traditional assisted living community or skilled-nursing facility offers 24/7 on-site supervision and social programming that some families find essential. Quality in home-based settings hinges on consistent caregiver matching, and a few reviews point to turnover and early-management bumps that can disrupt continuity. Pay and administrative friction have also appeared in negative anecdotes from staff. Prospective clients should insist on a dedicated care manager, ask about long-term assignments, and confirm how scheduling and billing will be handled to minimize surprises.

Pros consistently center on care quality and responsiveness. Infusion nurses and other clinicians are praised for competence, patience, and bedside manner, with many caregivers building trusted relationships with clients and families. Aides who assist with mobility, meal preparation, light housekeeping, grocery runs, and transportation to appointments often become indispensable. The ability to coordinate therapy services, align with primary clinicians, and adjust care plans as needs shift is repeatedly cited as a major strength. In short, when the team is well-matched, BrightStar delivers dependable, compassionate care that preserves autonomy and eases caregiver-family stress.

Main cons relate to consistency and onboarding. Some families describe a revolving door of nurses or aides and onboarding that needed refinement, which can undermine continuity. However, these issues frequently improve with a stable care coordinator and clear expectations, and many clients report improved communication and more predictable schedules over time. A few reviews mention management-level dissatisfaction, but the prevailing pattern is positive experiences when the office remains responsive, billing options are clear, and posted schedules prove reliable.

Decision-making should focus on three steps: secure a named care manager, request long-tenured caregiver assignments where possible, and set a trial period to test fit. Verify the full scope of services - infusion therapy, IVs, medication management, dementia care, PT/OT support, transportation - and confirm scalability for rising needs. Ask for written schedules, pricing clarity, and billing terms, including auto-pay if desired. By anchoring the arrangement to a stable team and measurable milestones, families maximize BrightStar's strengths while guarding against turnover risk.

Overall, BrightStar of Stroudsburg stands as a strong choice for families seeking expert in-home medical and supportive care with flexible, personalized service. It excels when a dependable team aligns with the loved one's routines and medical needs, particularly for infusion care, memory-support tasks, and daily living assistance. Those who prioritize a fixed facility setting or worry about caregiver continuity should explore alternatives and set explicit expectations upfront. With careful matching, proactive coordination, and transparent communication, BrightStar delivers practical peace of mind and tangible improvements in quality of life for aging loved ones aging in place.

This part of Stroudsburg, Pennsylvania offers a variety of dining options ranging from casual family restaurants like Triplets Family Restaurant to more upscale choices such as Cherry Valley Vineyards-Winery. There are also popular chain restaurants like Olive Garden and Chili's Grill & Bar nearby. In terms of healthcare, there are several physicians and pharmacies within a short driving distance, including Christopher J Nowik, Od Pc and Rite Aid. For those looking to relax and enjoy a cup of coffee, cafes like Panera Bread and Starbucks are conveniently located. Additionally, the area boasts parks such as Pennico Park and Dansbury Park for outdoor recreation. The hospitals in the vicinity include Pocono Home Center and Cvcu for any medical needs. Overall, this area provides a mix of amenities that may appeal to seniors considering living in Stroudsburg.

Restaurants

• Stone Bar Inn (2.1 miles)
• The Lakeside (2.5 miles)
• Cherry Valley Vineyards-Winery (3 miles)
• Triplets Family Restaurant (5.1 miles)
• Olive Garden (5.2 miles)
• Original Pocono Pub (5.2 miles)
• Chili's Grill & Bar (5.3 miles)

Physicians

• Christopher J Nowik, Od Pc (4.5 miles)
• Retina Care (5.2 miles)
• Kleinsorge Family Eyecare (5.2 miles)
• East West Medical Group (5.2 miles)
• Dr Frank Romascavage (5.3 miles)
• St Luke S Monroe Family Practice Associates (5.3 miles)
• St. Luke's Center for Urology (5.4 miles)

Pharmacies

• Rite Aid (4.6 miles)
• Slate Belt Pharmacy (4.6 miles)
• Stroud Compounding & Wellness (5.2 miles)
• Pocono Pharmacy (5.2 miles)
• GIANT Pharmacy (5.3 miles)
• Target Pharmacy (5.4 miles)
• CVS Pharmacy (5.4 miles)

Cafes

• Panera Bread (5.2 miles)
• Starbucks (5.3 miles)
• Cafe Duet (6.4 miles)
• The Cure Cafe (6.5 miles)

Hospitals

• Pocono Home Center (5.8 miles)
• Cvcu (7.4 miles)
• Cardiovascular Telemetry (7.5 miles)
• Rapid Treatment Center (7.5 miles)

Parks

• Pennico Park (6.3 miles)
• Dansbury Park (7.2 miles)
• Yetter Park (7.9 miles)
• Brodhead Creek Park (7.9 miles)