Keystone Place Apartments

Pros

• Several renters have expressed a desire for improved communication with management.
• The change in management presents an opportunity for fresh perspectives and improvements in building maintenance.
• Renters appreciate the efforts made to address their concerns, indicating a proactive approach from some members of management.
• The diversity in management styles over the years may lead to finding a compatible fit for the community.
• Some residents recognize that challenges with cleanliness can be addressed through collaborative feedback and suggestions to management.

Cons

• Management consistently fails to maintain cleanliness in the building, leading to frustration among renters.
• The frequent changes in management suggest a lack of stability and effective leadership.
• Many renters express dissatisfaction with the current manager's inability to communicate or connect with residents.
• The current manager's seemingly bewildered demeanor does not inspire confidence or trust among tenants.
• Complaints from renters indicate a deep-seated issue with management's responsiveness and approachability.

Review

The tenant experience at the building has become increasingly plagued by dissatisfaction stemming from management's inability to effectively maintain the premises and foster positive relationships with residents. Year after year, renters have lamented the lack of cleanliness and upkeep in shared spaces, which inevitably detracts from their overall living experience. These issues are compounded by an unsettling pattern of management turnover that leaves tenants feeling unsettled and frustrated. The frequency with which the management team changes appears to mirror the dissatisfaction among residents, raising concerns about stability and accountability.

Current reviews spotlight significant complaints regarding the present manager, who many describe as an "oaf of a woman." This characterization captures not only a perceived lack of professionalism but also evokes feelings of exasperation among renters who interact with her. Her demeanor is often noted for being devoid of emotion, marked primarily by expressions of surprise and bewilderment. Such facial reactions suggest a disconnect between her role as a property manager and her ability to engage effectively with the community she serves. Renters have expressed their frustration over this perceived lack of warmth or understanding in her interactions, further fueling grievances against management.

This latest managerial regime has not only failed to address cleanliness issues within the building but has also struggled to engage meaningfully with tenants' concerns. Numerous complaints highlight dirty hallways, neglected amenities, and unsatisfactory responses to maintenance requests that ultimately leave residents feeling unheard and undervalued. These persistent shortcomings serve as red flags for current tenants while potentially deterring prospective renters from choosing this building as their home. A clean living environment is fundamental; when it becomes an afterthought, it speaks volumes about how management prioritizes tenant wellbeing.

The cycle of changing management every year exacerbates these issues further. Each new overseer comes onboard amidst high expectations but quickly becomes ensnared in the same troubling patterns observed by previous managers—often leading to disillusionment rather than improvement. Tenants begin to feel trapped in a vicious cycle: each fresh wave of hope for change swiftly dashed when old problems resurface under a new nameplate on the office door. This repetitive turnover not only affects morale but can also impede upon the development of any sense of community within the building itself.

Renter reviews consistently reflect disappointment over broken promises made by various managers regarding improvements—whether those pertain to cleaning schedules or enhanced communication practices—and what remains is an unsettling atmosphere rife with uncertainty and mistrust. Many residents express fatigue over having to repeatedly voice their grievances without guaranteeing action will follow suit. Conversations among residents frequently echo sentiments suggesting they would prefer more transparency about why management changes so frequently—an inquiry laden with concerns about whether any lasting solutions will take root amidst continuous upheaval.

Ultimately, these recurring themes point toward a pressing need for change at both managerial levels and on-site practices if tenant satisfaction is ever to be restored in this building environment. The palpable tension between renters and management must give way to proactive measures that prioritize clear communication along with consistent maintenance efforts—two elements critical for fostering strong landlord-tenant rapport moving forward. Until then, criticisms towards property management will likely continue unabated as long-suffering residents seek solace—and resolution—in their living situations that currently seem far less than ideal.

Physicians

• Dr John T Rich, MD (0.1 miles)
• Sauter Martha Physicians Health Alliance Pediatrics Scranton (0.4 miles)
• Geisinger Viewmont Medical Services (1.3 miles)
• Horizon Medical Corporation - Sean MC Call Do (1.5 miles)
• The Allergy Center of Northeast Ear, Nose And Throat (1.5 miles)
• Moran Kurt P MD (1.9 miles)
• Advanced Cardiology Specialists (2.2 miles)

Restaurants

• Main Street Bagel (0.2 miles)
• Wendy's (0.4 miles)
• Chipotle Mexican Grill (0.8 miles)
• Primanti Bros. Restaurant and Bar Dickson City (0.8 miles)
• Royal Buffet (0.8 miles)
• Olive Garden (1.1 miles)
• TGI Friday's (1.1 miles)

Cafes

• Panera Bread (0.7 miles)
• Zummo's Cafe (2.2 miles)
• Mansour's Grocery & Coffee (3.1 miles)
• Soriano's Cafe (3.4 miles)
• Northern Light Espresso Bar (3.7 miles)

Hospitals

• Memorial Veterans Hospital (1.1 miles)
• DaVita Scranton Dialysis (2.2 miles)
• Davita Healthcare Partners (2.5 miles)
• Emergency Services P C (3 miles)
• Mercy Hospital Wound Care (3.1 miles)
• Scranton Hospital Company (3.1 miles)
• Regional Hospital of Scranton (3.1 miles)

Theaters

• Regal Dickson City & Imax (1.1 miles)

Parks

• Crystal Park (1.3 miles)
• Condella (2.3 miles)
• Sherwood Park (2.4 miles)
• South Abington Park (3.1 miles)

Pharmacies

• Wegmans (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.7 miles)
• Family Pharmacy of Olyphant (1.8 miles)
• Andrew Brown's Drug Store (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.4 miles)