The Residence At Whitehall

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  • Interior

    A cozy bedroom with a neatly made bed, soft lighting, and modern decor.

  • Building

    A modern brick hotel building with a covered entrance.

  • Architecture

    A modern brick building featuring multiple windows and a welcoming entrance.

  • Trees

    A cozy outdoor patio with red-cushioned chairs arranged around a fire pit, surrounded by lush trees.

  • Dining

    A delightful breakfast gathering with friends, sharing coffee and pastries.

  • Lighting

    A modern lobby featuring a comfortable seating area with a sofa and decorative pillows.

  • Outdoor

    An elderly woman tending to her garden, nurturing vibrant flowers in a serene outdoor setting.

  • Exercise Equipment

    A bright and well-equipped gym with a treadmill, yoga mat, and exercise balls.

The Residence At Whitehall

4750 Clairton Boulevard, Pittsburgh, PA 15236

For more information about senior living options: (844) 490-3973

4.3 from 39 reviews
5 stars
26
4 stars
7
3 stars
2
2 stars
1
1 stars
3

Assisted Living Independent Living

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    Overall Review of The Residence At Whitehall

    Pros

    • pro The Residence at Whitehall is described as a welcoming, home-like community where residents feel at home and form lasting friendships.
    • pro Staff are friendly, approachable, and know residents by name, with many long-tenured team members.
    • pro Accommodations are spacious, including first-floor independent living apartments with patios and bright, wide hallways.
    • pro The dining options are generous, with a large main dining room serving three meals daily and a bistro for snacks.
    • pro A wide range of daily activities and events, including art classes, keeps residents engaged and connected.
    • pro The life enrichment director and staff foster a lively, caring community where neighbors look out for each other.
    • pro The building offers practical safety and convenience features, such as a covered driveway, ample parking, sign-in/out, call buttons, and emergency pull cords.
    • pro The community library and puzzles on the fourth floor provide additional enrichment and leisure opportunities.
    • pro Families consistently report high-quality care and a positive atmosphere at the Residence at Whitehall.

    Cons

    • pro This place is the worst.
    • pro It's dirty; there is pee on the furniture in the front lobby.
    • pro Management puts themselves first before the residents.
    • pro Lightbulbs have been out for months.
    • pro They say they can't spend money, but the executive director can get her office painted.
    • pro No balconies and very little green space; the west-facing side gets sun all afternoon.
    • pro The staff is totally inept, not trained and incompetent, and management is ill equipped to provide a care plan.
    • pro Ripoff: they want too much money for a measly efficiency room.
    • pro They demanded residents' personal information via a power of attorney, which felt risky and intrusive.

    Review

    The Residence at Whitehall emerges in the majority of accounts as a welcoming, caring community where families feel confident that their loved ones are safe, well cared for, and connected. For six years and counting, many reviewers describe a positive experience marked by warmth, attentiveness, and a sense of belonging. They repeatedly highlight that the care and affection extended to residents come from people who know them by name, listen to their needs, and go the extra mile to make everyday life feel meaningful. One family member captures the tone by saying their loved one absolutely loves living there, crediting the friendliness of the staff and the overall homey atmosphere that makes residents feel at ease.

    Families describe a strong sense of home and community that permeates daily life. A resident who has lived in both Personal Care (assisted living) and Independent Living notes that the apartments are spacious and well-appointed, with first-floor Independent Living units often featuring patios. The property's design is praised for bright, wide hallways and convenient features such as a covered driveway for weather-friendly drop-offs and pickups. The sign-in/out system, call buttons on necklaces for residents, and emergency pull cords in bathrooms contribute to a feeling of safety and control. Laundry is readily available, and the dining experience is robust - three meals a day in a main dining room, plus a bistro for snacks and a little social variety. The environment also includes small but meaningful touches like a bar area for Happy Hours, a popcorn machine, a fruit-flavored water dispenser, and a pool table that serves as a social hub on the main entry level.

    The sense of engagement and enrichment is a recurring theme. Staff members who have been with the residence for years are described as knowing residents well and taking time to learn their histories and preferences. A particularly heartwarming anecdote recalls that an art teacher resident's interests inspired the staff to add an art class, illustrating how staff responsiveness can adapt programming to residents' passions. The complex offers a variety of daily activities and opportunities to participate, with a well-stocked library on the fourth floor (Personal Care) that features puzzles and materials that many residents enjoy. The life enrichment program, led by Lori, is singled out by several reviewers as a standout - she is credited with keeping people engaged, entertained, and connected, contributing to the strong sense of community where residents look out for one another and share in celebrations and routines alike.

    Care quality and staffing are a mix of praise and caveats. On the positive side, reviewers commend attentive management, friendly and helpful front desk staff, and a nursing team in Personal Care described as tremendous by some families. The overall tone across several accounts emphasizes clean, safe, and well-run facilities with thoughtful programming, regular events, and a supportive culture that fosters familial involvement and trust. On the more critical side, a small number of reviewers express serious concerns about care quality, staff training, and administrative priorities. One account describes a situation where the staff was perceived as inept and management ill-equipped to design appropriate care plans, while another mentions a belief that the executive leadership prioritized office matters over resident needs. These perspectives are presented as isolated experiences rather than universal conclusions, but they do appear alongside the many positive testimonials, underscoring that prospective families should conduct thorough due diligence and seek firsthand impressions.

    The community feel itself is repeatedly described as vibrant and welcoming, with a sizable and active resident population - about 100 residents spread across four floors and an age profile centered around the mid-80s, though with a range that includes younger residents as well. Some reviewers note that the mix includes more men than in many other retirement settings, which contributes to a balanced social dynamic. The overall atmosphere is one of warmth and mutual care, with events like large holiday gatherings and ongoing social activities creating a lively, supportive network for residents and their families. The testimonials frequently emphasize that families appreciate not only the care but the opportunity to participate in or observe the daily life that gives the place a genuine sense of community.

    Not all feedback reads uniformly positive. A few reviews raise concerns about environment and cost. One account describes the facility as dirty in certain areas, with unaddressed maintenance issues like long-standing lightbulb outages and questionable cleanliness in the lobby. Another review characterizes the setting as expensive, with allegations of aggressive information requests and stipulations around powers of attorney that felt intrusive or inappropriate to the reviewer. Additional comments point to a lack of balconies and green space on certain sides of the building, noting the west-facing exterior receives strong afternoon sun and that the outdoor space might be limited, which could be a consideration for families prioritizing outdoor access. A separate review references a past experience in which the reviewer felt the staff or management did not meet expectations, underscoring that experiences can vary and that initial impression should be supplemented with in-person visits and conversations with multiple staff members and residents.

    Overall, The Residence at Whitehall presents as a community with many strengths that align closely with what families seek in a senior living setting: spacious and comfortable accommodations, a comprehensive dining and activity program, a stable and caring staff, and a true sense of belonging among residents. The voices are predominantly positive, with particular praise directed at the caring nature of staff, the responsiveness of administration, and the meaningful opportunities for social engagement and personal growth. At the same time, prospective residents and families should approach with a balanced view - acknowledging well-documented successes while also considering occasional criticisms and ensuring a thorough, on-site exploration of how the residence would fit their loved one's specific needs, preferences, and budget. In short, for many families, The Residence at Whitehall offers a compelling, life-enhancing option that can feel like a welcoming continuation of home, provided that each individual's expectations are clearly discussed and understood.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Pittsburgh International (16 miles away) Pittsburgh International (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Residence At Whitehall in Pittsburgh, PA is an assisted living community that offers a range of care services and amenities to enhance the lives of its residents. With a focus on Independent Living, residents can enjoy a vibrant and active lifestyle while receiving the support they need.

    The community provides numerous amenities to cater to the needs and preferences of its residents. A beauty salon is available for those who want to maintain their personal style, while cable or satellite TV ensures that residents can relax and enjoy their favorite shows. Community-operated transportation makes it easy for residents to go out and explore the surrounding area.

    For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the staff. Housekeeping services ensure that living spaces are kept clean and tidy.

    Residents can stay physically active with access to a fitness room and outdoor space. The gaming room provides opportunities for socializing and entertainment, while the small library offers a quiet space for reading and relaxation. A wellness center is also available for those interested in maintaining their health.

    In terms of care services, The Residence At Whitehall provides 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Coordination with health care providers ensures that residents receive comprehensive care.

    Residents with specific dietary needs are accommodated with special dietary restrictions options such as diabetes diets. Medication management ensures that medications are taken correctly. A mental wellness program focuses on supporting the emotional well-being of residents.

    Transportation arrangements are made for both general needs as well as medical appointments, making it easy for residents to get where they need to go. Additionally, concierge services help make life easier by assisting with various tasks or inquiries.

    With nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, The Residence At Whitehall offers convenience and accessibility to its residents.

    Overall, The Residence At Whitehall provides a comfortable and supportive environment for individuals who are looking for assisted living options in the Pittsburgh, PA area.

    Videos

    Nearby Places of Interest

    This area of Pittsburgh, Pennsylvania offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable place to live. With several pharmacies nearby, easy access to transportation options, and a range of dining choices including Pleasant Bar and Gianna Vias Restaurant & Bar, residents can easily fulfill their daily needs. The presence of cafes like Starbucks and Panera Bread provides opportunities for socializing and relaxation. In terms of healthcare, there are reputable physicians offices such as Jefferson Internal Medicine and hospitals like UPMC South Hills within close proximity. Additionally, the area boasts parks such as South Park Dog Park and Village Green Park for outdoor recreation. Overall, this part of Pittsburgh offers a well-rounded community with convenient services for older individuals considering senior living.

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Walgreens (1.1 miles)
    • Rite Aid (2.2 miles)
    • Walgreens (2.6 miles)
    • Rite Aid (2.7 miles)
    • CVS Pharmacy (2.7 miles)
    • Shop 'n Save (2.9 miles)

    Transportation

    • U-Haul Moving & Storage of Pleasant Hills (1.1 miles)
    • South Hills Village Trolley Stop (4.2 miles)

    Restaurants

    • Pleasant Bar (1.2 miles)
    • Gianna Vias Restaurant & Bar (1.2 miles)
    • Watami Hibachi Steakhouse (1.6 miles)
    • Taco Bell (1.7 miles)
    • Panda Express (1.7 miles)
    • McDonald's (1.8 miles)
    • Denny's (1.8 miles)

    Cafes

    • Starbucks (2 miles)
    • Starbucks (2.7 miles)
    • Panera Bread (3.9 miles)
    • De Lallo's Fort Couch Cafe (4 miles)
    • Starbucks (4.2 miles)
    • Mediterra Cafe (4.5 miles)
    • Starbucks (5 miles)

    Places of Worship

    • Kingdom Hall Of Jehovahs Witnesses (2.7 miles)
    • St Simon & Jude Church (5.5 miles)
    • St Louise De Marillac Church (5.5 miles)

    Parks

    • South Park Dog Park (3 miles)
    • Village Green Park (3.5 miles)
    • Mt. Lebanon Park (4.3 miles)
    • Evans Fields (4.9 miles)
    • Mt Washington Observation Deck (5.7 miles)
    • Schenley Park (6 miles)

    Physicians

    • Jefferson Internal Medicine (3.3 miles)
    • Steel Valley Orthopedic Associates PC (3.4 miles)
    • Jefferson Surgery Center (3.4 miles)
    • St. Clair Hospital (5 miles)
    • Vujevich Dermatology Associates (5.1 miles)
    • Chang Eye Group (5.5 miles)
    • CCP - South Hills Pediatric Associates, Jefferson Hills Office (5.5 miles)

    Hospitals

    • UPMC South Hills (3.7 miles)
    • UPMC Mercy (5.8 miles)
    • Magee-Women's Hospital of UPMC (5.9 miles)

    Theaters

    • AMC Waterfront 22 (4.9 miles)

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