The Pines of Mount Lebanon

Pros

• The Pines of Mount Lebanon features spacious rooms and nice wide hallways, contributing to a pleasant living environment.
• Residents appreciate the beautiful new color schemes and the variety of activities offered, including happy hour on Fridays.
• The attentive staff at The Pines is described as caring and knowledgeable, providing informative assistance to residents and their families.
• The facility provides a homey atmosphere that many residents find comforting and enjoyable.
• There are plenty of outings and social events, such as movies and seasonal celebrations, keeping the residents engaged.
• The community is smaller, which offers a more private atmosphere for those seeking a less crowded environment.
• Many reviews mention the pleasant decor and cleanliness throughout the facility during visits.
• Residents enjoy diverse menu options that cater to their preferences, enhancing their dining experience at the facility.

Cons

• The facility is poorly staffed, leading to neglect and long response times to call bells.
• There is a persistent smell of urine throughout the building, indicating a lack of cleanliness and hygiene.
• Communication from the facility regarding residents' conditions and medications is unclear and infrequent.
• Residents in the memory care unit receive minimal attention and engagement from the staff.
• Agency aides are often inattentive due to inadequate training, which negatively affects resident care.
• Laundry services are infrequent, contributing to unpleasant odors in the facility.
• There is an overreliance on agency aides, resulting in inconsistent quality of care for residents.
• The management shows indifference towards families after a resident passes away, lacking any gesture of sympathy or acknowledgment.
• Some areas within the facility are dirty and unkempt, with reports of poor hygiene among residents.
• Safety concerns arise from maintenance issues, such as shaky railings on stairways.

Review

The Pines of Mount Lebanon is a senior living community that has sparked a wide range of opinions among residents and their families. Some visitors appreciate the spacious and well-decorated environment, noting the beautiful blue remodeling currently taking place throughout the building. The layout, featuring wide hallways and spacious rooms, creates a comfortable atmosphere that many find appealing. Furthermore, amenities like happy hour on Fridays and a general pet-friendly policy add to its charm. Many reviewers express their overall satisfaction with the community’s offerings, especially when it comes to social activities such as exercise classes, movie nights, and special events for holidays.

Visitors who have taken tours often highlight the caring nature of the staff members who show them around. One reviewer recounted a positive experience with an attendant who appeared genuinely invested in resident care. The community's smaller size was viewed as an advantage by some, providing a cozy environment where privacy can be respected while being part of a supportive community. Features such as a sunroom adorned with a large birdcage were particularly noted, as they could appeal to seniors looking for respite from their rooms and opportunities to engage in light-hearted activities like crafting.

However, not all reviews are favorable; several individuals pointed out significant shortcomings regarding staff levels and training at The Pines. A recurring theme among these reviews is that there seems to be an ongoing issue with understaffing, which results in inconsistent care for residents—especially those needing more assistance due to age or health conditions. Some family members shared experiences indicating that too much reliance was placed on agency aides rather than building up a dependable full-time staff trained specifically for elder care needs. This lack of consistent staffing led to concerns about basic requirements being unmet, including timely responses to call bells and adequate personal hygiene for both residents and communal spaces.

Communication from management also emerged as another notable concern among several reviewers. Family members frequently expressed frustration over limited information regarding their loved ones' health conditions or medications—which became particularly poignant during critical transitions like hospice care or decline in health status. It became clear from various accounts that better communication policies could significantly improve relationships between families and facility management while fostering trust concerning residential care.

On top of these challenges related to staffing and communication, cleanliness repeatedly surfaced as an issue within The Pines of Mount Lebanon's facilities. Various reviewers reported unpleasant odors upon entry—particularly urine—and highlighted inadequate maintenance practices that could contribute to severe discomfort for both residents and visitors alike. There were also comments about insufficient laundry services exacerbating unsanitary conditions; residents’ laundry was only completed once weekly which did not meet the needs of most seniors in care.

Despite these mixed reviews highlighting evident flaws within operations at The Pines of Mount Lebanon, some families have still found value in what this community offers overall—particularly through personal independence combined with necessary support services tailored towards older adults' unique lifestyles and preferences. Positive descriptions often included commendations on meals provided within the facility alongside appreciation for specific staff members who exhibited genuine compassion toward residents in need of assistance.

Ultimately, The Pines embodies a complex landscape wherein some aspects shine brightly—the physical environment along with specific dedicated staff producing genuine connections—but glaring inadequacies exist primarily surrounding staffing shortages, communication failures among family members concerning resident health status, sanitation issues curtailing comfort levels experienced by those seeking refuge within its walls. For families weighing options for assisted living or memory care solutions seeking long-term placements or respite stays for loved ones—a careful examination reflecting both positive attributes alongside pressing concerns might be pivotal before making such important decisions regarding senior housing choices moving forward.

Restaurants

• Primanti Bros. Restaurant and Bar Mt. Lebo (0.1 miles)
• Chick-Fil-A (0.3 miles)
• BJ's Restaurant & Brewhouse (0.8 miles)
• Condado Tacos (1 miles)
• McDonald's (1 miles)
• Eat'n Park Restaurant (1.1 miles)
• McDonald's (1.2 miles)

Cafes

• Panera Bread (0.2 miles)
• Starbucks (1 miles)
• De Lallo's Fort Couch Cafe (1.2 miles)
• Starbucks (1.7 miles)
• Mediterra Cafe (2.3 miles)
• Panera Bread (2.9 miles)
• Al's Cafe (3.1 miles)

Pharmacies

• Market District Pharmacy (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Rite Aid (1.3 miles)
• Walgreens (1.3 miles)
• Shop 'n Save (1.4 miles)
• Rite Aid (1.7 miles)

Parks

• Village Green Park (0.6 miles)
• Mt. Lebanon Park (1.4 miles)
• South Park Dog Park (3.7 miles)
• Boyce-Mayview Park (3.9 miles)
• Mt Washington Observation Deck (5.7 miles)
• Evans Fields (5.8 miles)

Hospitals

• UPMC South Hills (0.9 miles)

Transportation

• South Hills Village Trolley Stop (1 miles)
• U-Haul Moving & Storage of Pleasant Hills (4.5 miles)

Physicians

• St. Clair Hospital (1.8 miles)
• Pediatric Alliance-St Clair (1.9 miles)
• Vujevich Dermatology Associates (1.9 miles)
• Chang Eye Group (2.7 miles)
• Upmc (3.5 miles)
• Integrated Medical Systems (3.8 miles)
• Stepping Stone Psychiatric Care - Muhammad I Shaikh MD (3.9 miles)

Places of Worship

• St Louise De Marillac Church (3.1 miles)
• St Simon & Jude Church (3.2 miles)
• Saint Barbara Church (3.7 miles)
• St Elizabeth Ann Seton Church (4 miles)
• St Elizabeth Ann Seton Parish (4 miles)
• Kingdom Hall Of Jehovahs Witnesses (4.3 miles)
• St Margaret of Scotland Roman Catholic Church (4.6 miles)

Theaters

• Chartiers Valley Stadium 18 (3.4 miles)