Hartwood Personal Care Home

3666 Saxonburg Boulevard, Pittsburgh, PA 15238

For more information about senior living options: (844) 490-3973

2 from 3 reviews
5 stars
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4 stars
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3 stars
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2 stars
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1 stars
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Assisted Living Board and Care Home

Overall Review of Hartwood Personal Care Home

Pros

  • pro It is small and home-like, not institutional.
  • pro It is state certified.
  • pro The administrator is good.
  • pro The staff is helpful.
  • pro The food is great.
  • pro There is limited turnover of residents.
  • pro It has a very nice front porch.
  • pro Overall, it is definitely worth a visit.

Cons

  • pro The reviewer states that the only good thing about the place was the price, and that cheap isn't always good.
  • pro The reviewer alleges the facility did not provide 30 days' notice as required by signed papers.
  • pro The reviewer alleges the mother was missing medication, specifically gabapentin.
  • pro The reviewer would not recommend the facility to anyone.
  • pro The reviewer notes that gabapentin could not be filled because it was already filled for the month and wasn't given to them.
  • pro The reviewer claims there was "funny stuff" going on in the home.
  • pro The reviewer says they would give zero stars if possible; one star is generous.

Review

A facility that presents as small and home-like rather than institutional makes a strong first impression. Reviewers describe it as state certified, which suggests oversight and accountability, and they point to a capable administrator and genuinely helpful staff. The daily life here is framed around good food, a sense of stability with limited resident turnover, and a welcoming feel, including a very nice front porch that adds to the homey atmosphere. The overall picture from these remarks is one of comfort and a community that doesn't feel clinical or cold.

On the positive side, several concrete details reinforce the sense of a welcoming environment. The small, home-like character is repeatedly highlighted, as is the stability you'd expect from limited turnover among residents. Food quality gets explicit praise, which matters a lot in settings like this, and the administrator and staff are described as responsive and supportive. The front porch stands out as a standout feature - a space that invites residents and visitors to linger, chat, and enjoy the outdoors in a low-key, homelike setting. Taken together, these points paint a picture of a place that feels approachable and supportive.

Yet it isn't all rosy. Even among the favorable observations, some drawbacks surface. Phone and cell reception can be spotty, which can complicate staying in touch with loved ones or coordinating care from outside the building. Some residents are described as unable to speak much, which raises questions about communication and advocacy for those who can't voice their needs clearly. There's also no sidewalk or paved area around the building for a safe, level outdoor stroll, which can limit outdoor activity and exercise for residents who need it. Despite these issues, at least one reviewer still judged the place worth visiting, suggesting that a firsthand look may reveal more positives or at least provide clarity about these trade-offs.

Beyond these points, another perspective foregrounds the price as the primary "advantage," but with a strong caveat. One reviewer bluntly says the only good thing about the place was its affordability, reminding readers that cheap does not automatically equate to good care. In other words, cost is a factor to weigh, but it should not overshadow serious questions about quality and reliability. The reviewer's stance signals that a low price can come with overlooked problems or gaps in service, making a careful, multi-faceted evaluation essential.

A particularly troubling detail surfaces in a separate account: a failure to provide a 30-day notice, contrary to signed documents, and consequences that affected the mother's medication. The reviewer notes that their mother went without meds, specifically gabapentin, because a notice issue and a monthly fill policy interfered with timely access. The frustration is echoed in the claim that the gabapentin had already been filled for the month and was not handed over, making the situation feel mishandled or opaque. The language used - describing "funny stuff going on in this home" and asserting that they would prefer to give zero stars - speaks to significant concerns about trust, transparency, and governance.

Taken together, the two sets of remarks sketch a facility with appealing, home-like qualities and a solid, supportive staff, but also with serious red flags around medication management, notice procedures, and some aspects of governance. The strengths - state certification, capable leadership, responsive caregiving, good food, community stability, and an inviting porch - describe a place that can feel comforting and trustworthy. The weaknesses - spotty communication capability, limited outdoor pedestrian space, and, most critically, problems with medication handling and administrative notice - pose real risks that families cannot ignore.

For anyone considering this facility, the takeaway is to perform a thorough, hands-on assessment. Observe how staff interact with residents who cannot speak for themselves and ask about how communications with families are handled when issues arise. Investigate the medication management process, including how and when prescriptions are updated, how nightly or monthly fills are tracked, and who is responsible for ensuring residents receive their medications on time. Verify the facility's policy on notices and changes in care plans to understand what protections exist against gaps in care. And of course, schedule a visit to see whether the home-like ambiance, front porch charm, and positive day-to-day interactions align with your expectations for safety, reliability, and the consistent delivery of essential medications.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pittsburgh International (18 miles away) Pittsburgh International (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hartwood Personal Care Home in Pittsburgh, PA is a cozy and welcoming assisted living community that provides a range of services to meet the needs of its residents. As a board and care home, Hartwood offers personalized care in a homelike environment.

Residents at Hartwood enjoy a variety of amenities to enhance their comfort and convenience. The dining room provides nutritious meals prepared by experienced staff, accommodating special dietary restrictions as needed. The residents' living spaces are fully furnished and housekeeping services ensure that their surroundings are clean and tidy. Outdoor spaces and gardens provide opportunities for relaxation and enjoyment of nature. Additionally, Wi-Fi/high-speed internet and telephones are available to help residents stay connected with loved ones.

The professional and compassionate staff at Hartwood Personal Care Home are dedicated to assisting residents with activities of daily living such as bathing, dressing, and transfers. They also work closely with health care providers to coordinate medical care for residents. Medication management ensures that medications are taken correctly and on schedule.

Residents can look forward to engaging in scheduled daily activities that stimulate both mind and body. These activities provide opportunities for socialization, entertainment, and personal growth.

Located in the heart of Pittsburgh, Hartwood Personal Care Home benefits from its convenient location near various amenities. There are two cafes nearby for outings or meeting friends for coffee. Additionally, there is easy access to parks for outdoor strolls or picnics. Residents can conveniently visit pharmacies, physicians' offices, restaurants, and places of worship within close proximity.

At Hartwood Personal Care Home, seniors can expect high-quality care in a supportive environment where their individual needs are met.

Nearby Places of Interest

Physicians

  • Harmarville Health South Rehab (1.9 miles)
  • Sherer Family Medicine-Upmc (4.7 miles)
  • Renaissance Family Practice (5.1 miles)
  • Advanced Dermatology (5.3 miles)
  • North Pittsburgh Oral Surgery (6.7 miles)
  • Allegheny Rheumatology (7.1 miles)

Restaurants

  • Grieco's Carefree Inn & Restaurant (2 miles)
  • Narsici Winery (2.8 miles)
  • Primanti Bros. Restaurant and Bar Allison Park (3.1 miles)
  • Strange Roots Experimental Ales (3.7 miles)
  • Eat'n Park (4 miles)
  • The Pub At 333 (4.6 miles)
  • Eat'n Park (4.8 miles)

Pharmacies

  • CVS Pharmacy (3.4 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.2 miles)
  • Rite Aid (4.6 miles)
  • Rite Aid (4.7 miles)
  • Medicine Shoppe (4.7 miles)
  • Rite Aid (4.8 miles)

Cafes

  • Panera Bread (3.4 miles)
  • Starbucks (5 miles)
  • Starbucks (5.4 miles)
  • Panera Bread (5.5 miles)
  • Starbucks (6.5 miles)
  • Panera Bread (6.6 miles)
  • The Abbey on Butler Street (7.3 miles)

Parks

  • Fall Run Park (3.8 miles)
  • Deer Lakes Park (5.3 miles)
  • Aspinwall Riverfront Park (5.6 miles)
  • Rachel Carson Park (5.8 miles)
  • Leslie Park Field (7.4 miles)

Places of Worship

  • St Irenaeus Church (4.5 miles)
  • Bethlehem Lutheran Church (4.6 miles)
  • St Richard's Church (5.8 miles)
  • Mount Saint Peter Roman Catholic Church (7.1 miles)

Theaters

  • Cinemark (5.3 miles)
  • Cinemark North Hills And Xd (6.4 miles)

Hospitals

  • Department of Radiology (5.5 miles)
  • St Margaret's Hospital Emergency Department (5.6 miles)
  • Passavant Hospital Emergency Room (6.1 miles)
  • UPMC Passavant (6.2 miles)
  • Southwestern Veterans Center (6.3 miles)
  • UPMC Children's Hospital of Pittsburgh (7.7 miles)

Frequently Asked Questions

Where is Hartwood Personal Care Home?

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