3666 Saxonburg Boulevard, Pittsburgh, PA 15238
For more information about senior living options: (844) 490-3973
A facility that presents as small and home-like rather than institutional makes a strong first impression. Reviewers describe it as state certified, which suggests oversight and accountability, and they point to a capable administrator and genuinely helpful staff. The daily life here is framed around good food, a sense of stability with limited resident turnover, and a welcoming feel, including a very nice front porch that adds to the homey atmosphere. The overall picture from these remarks is one of comfort and a community that doesn't feel clinical or cold.
On the positive side, several concrete details reinforce the sense of a welcoming environment. The small, home-like character is repeatedly highlighted, as is the stability you'd expect from limited turnover among residents. Food quality gets explicit praise, which matters a lot in settings like this, and the administrator and staff are described as responsive and supportive. The front porch stands out as a standout feature - a space that invites residents and visitors to linger, chat, and enjoy the outdoors in a low-key, homelike setting. Taken together, these points paint a picture of a place that feels approachable and supportive.
Yet it isn't all rosy. Even among the favorable observations, some drawbacks surface. Phone and cell reception can be spotty, which can complicate staying in touch with loved ones or coordinating care from outside the building. Some residents are described as unable to speak much, which raises questions about communication and advocacy for those who can't voice their needs clearly. There's also no sidewalk or paved area around the building for a safe, level outdoor stroll, which can limit outdoor activity and exercise for residents who need it. Despite these issues, at least one reviewer still judged the place worth visiting, suggesting that a firsthand look may reveal more positives or at least provide clarity about these trade-offs.
Beyond these points, another perspective foregrounds the price as the primary "advantage," but with a strong caveat. One reviewer bluntly says the only good thing about the place was its affordability, reminding readers that cheap does not automatically equate to good care. In other words, cost is a factor to weigh, but it should not overshadow serious questions about quality and reliability. The reviewer's stance signals that a low price can come with overlooked problems or gaps in service, making a careful, multi-faceted evaluation essential.
A particularly troubling detail surfaces in a separate account: a failure to provide a 30-day notice, contrary to signed documents, and consequences that affected the mother's medication. The reviewer notes that their mother went without meds, specifically gabapentin, because a notice issue and a monthly fill policy interfered with timely access. The frustration is echoed in the claim that the gabapentin had already been filled for the month and was not handed over, making the situation feel mishandled or opaque. The language used - describing "funny stuff going on in this home" and asserting that they would prefer to give zero stars - speaks to significant concerns about trust, transparency, and governance.
Taken together, the two sets of remarks sketch a facility with appealing, home-like qualities and a solid, supportive staff, but also with serious red flags around medication management, notice procedures, and some aspects of governance. The strengths - state certification, capable leadership, responsive caregiving, good food, community stability, and an inviting porch - describe a place that can feel comforting and trustworthy. The weaknesses - spotty communication capability, limited outdoor pedestrian space, and, most critically, problems with medication handling and administrative notice - pose real risks that families cannot ignore.
For anyone considering this facility, the takeaway is to perform a thorough, hands-on assessment. Observe how staff interact with residents who cannot speak for themselves and ask about how communications with families are handled when issues arise. Investigate the medication management process, including how and when prescriptions are updated, how nightly or monthly fills are tracked, and who is responsible for ensuring residents receive their medications on time. Verify the facility's policy on notices and changes in care plans to understand what protections exist against gaps in care. And of course, schedule a visit to see whether the home-like ambiance, front porch charm, and positive day-to-day interactions align with your expectations for safety, reliability, and the consistent delivery of essential medications.
Hartwood Personal Care Home in Pittsburgh, PA is a cozy and welcoming assisted living community that provides a range of services to meet the needs of its residents. As a board and care home, Hartwood offers personalized care in a homelike environment.
Residents at Hartwood enjoy a variety of amenities to enhance their comfort and convenience. The dining room provides nutritious meals prepared by experienced staff, accommodating special dietary restrictions as needed. The residents' living spaces are fully furnished and housekeeping services ensure that their surroundings are clean and tidy. Outdoor spaces and gardens provide opportunities for relaxation and enjoyment of nature. Additionally, Wi-Fi/high-speed internet and telephones are available to help residents stay connected with loved ones.
The professional and compassionate staff at Hartwood Personal Care Home are dedicated to assisting residents with activities of daily living such as bathing, dressing, and transfers. They also work closely with health care providers to coordinate medical care for residents. Medication management ensures that medications are taken correctly and on schedule.
Residents can look forward to engaging in scheduled daily activities that stimulate both mind and body. These activities provide opportunities for socialization, entertainment, and personal growth.
Located in the heart of Pittsburgh, Hartwood Personal Care Home benefits from its convenient location near various amenities. There are two cafes nearby for outings or meeting friends for coffee. Additionally, there is easy access to parks for outdoor strolls or picnics. Residents can conveniently visit pharmacies, physicians' offices, restaurants, and places of worship within close proximity.
At Hartwood Personal Care Home, seniors can expect high-quality care in a supportive environment where their individual needs are met.
Hartwood Personal Care Home is located at 3666 Saxonburg Boulevard, Pittsburgh, PA 15238 in Allegheny County, Pennsylvania
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