Friendship Village Of South Hills
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1290 Boyce Road, Pittsburgh, PA 15241
For more information about senior living options: (844) 490-3973
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The food is delicious and the staff are very caring. Friendship Village is friendly and welcoming. The grounds are beautiful. The facilities are top-notch and offer a wide range of amenities. There is something fun to do every day for residents. The sense of community is strong and residents are friendly and welcoming. The accommodations are comfortable and well-maintained. The weekly entertainment, speakers, and programs are educational and fun. The restaurant-style dining is consistently delicious with impeccable service. The apartments are spacious, clean, and well-equipped.
The food is garbage. The staff are rude and dismissive. Care is bottom of the barrel. They would never recommend this place. They let their grandfather fall repeatedly and did not clean an infection that spread to his bloodstream, nor bathe or change him. The husband was mistreated; he wasn't bathed, helped to eat, or assisted out of bed, nearly costing his life, and they then said they weren't welcome back. The facility has the worst staff, letting the grandfather go unbathed for weeks, not changing him when needed, and letting him fall multiple times a day. They do not care about their patients and do not schedule enough staff; the health center is a problem. They would give 0 stars if possible.The collection of experiences at Friendship Village presents a striking split between praise for the community's environment, activities, and some long-term care relationships, and deep, troubling accounts of neglect and safety concerns in the health center portion. Several reviews frame the overall feel of the place as welcoming, well-maintained, and rich with opportunities for independent living, social engagement, and a sense of community. At the same time, a sizable number of comments, sometimes from the same families, recount episodes of poor hygiene, neglect, and risky incidents that raised serious alarm about resident safety. Taken together, the reviews paint a picture of a campus that can be warm and supportive for some residents while distressingly insufficient in others' eyes.
A recurring and particularly alarming thread centers on basic caregiving lapses. Families report that loved ones were not bathed or changed when needed, sometimes for extended periods, and that staff were not always responsive to requests for assistance with eating, moving, or basic daily needs. There are multiple accounts of residents experiencing falls - sometimes repeatedly - without timely intervention or adequate supervision. One reviewer described a situation in which a family member fell multiple times a day and was left in precarious conditions, while another recounted a history of not bathing a patient, not changing diapers, and even an infection that spread to the bloodstream. In several stories, families felt they were not given clear explanations or timely answers, and in some cases were told they could not return to the facility even after expressing concerns. The gravity of several cases is underscored by references to long hospitalizations, infection, and the perception that staff and leadership did not take complaints seriously or act quickly enough to prevent harm.
There are specific, memorable negative episodes that stand out. For example, one reviewer described a father who sat naked with a blanket for 45 minutes, a moment that colored the overall view of the health center. Another detailed account described a patient who contracted an infection there, requiring hospitalization, and later found the next facility they moved to to be immaculate and staffed by respectful professionals in comparison. These narratives emphasize the fear and distress families feel when perceived neglect intersects with serious medical risk, and they contribute to a strong cautionary stance about sending loved ones to the skilled nursing or rehabilitation side of the campus.
Amid the troubling stories, there are bright notes of praise for individual staff members who stood out for compassion and competence. A wound-care nurse named Rosyln (sometimes spelled Roslyn) is singled out as exceptionally caring and conscientious - someone whose careful attention to dressing wounds earned high praise from a relative. The warmth and attentiveness described in that vignette offer a striking counterpoint to the harsher stories about care lapses, suggesting that the talent and dedication of certain caregivers can make a meaningful difference in residents' lives even within a system that some families view as faltering in key moments.
Beyond the health-center experiences, many comments celebrate Friendship Village as a well-rounded, appealing living community. A number of reviews highlight the independent living option as a satisfying home, noting balconies in each apartment, beautifully kept grounds, engaging activities, and a thriving sense of community. Reviewers describe the on-site dining as a highlight and repeatedly praise the staff for being friendly, attentive, and genuinely welcoming. The campus is portrayed as having a continuum of care, which is appealing to families seeking a place where residents can age in place while still having access to skilled nursing or rehabilitation services if needed. Positive testimonials emphasize that the facilities are clean, comfortable, and thoughtfully designed, with residents and their families feeling seen and supported by the team.
Several long-term residents and their families also offer consistently positive assessments of the staff across roles, from therapists to maintenance personnel. People share experiences of responsive care teams who address concerns in a timely manner, celebrate milestones, and go above and beyond to assist with practical needs - such as installing a TV or coordinating with therapy staff. The sense of community, the breadth of activities, and the supportive atmosphere for independent living are repeatedly cited as compelling reasons to choose Friendship Village, sometimes after years of being there. A recurring sentiment is that the staff's dedication to residents - especially in PT, OT, and daily caregiving - can be outstanding, even if other parts of the operation fall short in the eyes of some families.
Taken together, the feedback suggests a community with two very different faces. For some residents and their families, Friendship Village provides a warm, engaging, and well-supported lifestyle with friendly staff, robust programs, and comfortable accommodations. For others, particularly those with loved ones in the health-center and rehabilitation areas, serious concerns about bathing, changing, vigilance against falls, and timely response to medical needs loom large and color every visit and decision about care. The strongest takeaway is that the experience at Friendship Village is highly individualized: the setting and the social fabric can be excellent, but the quality of medical and daily care, especially in the health center, varies enough to prompt caution, convey disappointment, and in some cases spur families to seek alternatives or additional oversight. Anyone considering Friendship Village would do well to weigh the clear positives - community, amenities, independence, and attentive individual caregivers - with the serious concerns raised by other residents and families about hygiene, safety, and timely medical support.
89 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Friendship Village of South Hills in Pittsburgh, PA is a vibrant assisted living community that offers a range of care services for seniors. Whether residents are looking for independent living or require memory care or skilled nursing facility services, Friendship Village of South Hills has options to meet their needs.
The community boasts a variety of amenities to enhance the quality of life for its residents. From a beauty salon to keep them looking and feeling their best, to a fully furnished living space with private bathrooms, every detail has been considered. Residents can enjoy cable or satellite TV in their rooms and stay connected with Wi-Fi/high-speed internet throughout the community. Housekeeping services ensure that each living space remains tidy and clean.
Friendship Village of South Hills also prioritizes residents' well-being with an array of recreational facilities. A spacious fitness room caters to those who wish to engage in physical activities, while a gaming room provides entertainment and socialization opportunities. The small library is the perfect spot for bookworms to immerse themselves in literature.
When it comes to dining, the community goes above and beyond by offering restaurant-style dining experiences with special dietary restrictions catered for. Meal preparation and service are provided, ensuring that residents receive delicious and nutritious meals tailored to their needs.
The community organizes various activities daily, both on-site and off-site. Concierge services are available to assist with planning day trips and resident-run activities foster a sense of camaraderie among the residents. In addition, there are numerous nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options.
Above all else, Friendship Village of South Hills prioritizes the health and safety of its residents. With 24-hour call systems and supervision provided by compassionate staff members, assistance with daily tasks such as bathing and dressing is readily available. Medication management ensures that residents take their prescribed medications as required. Specialized memory care programming and mental wellness programs are also provided to support those with cognitive impairments.
Friendship Village of South Hills is not just a place to live, but rather a warm and welcoming community that offers seniors the opportunity to thrive in an environment tailored to their needs.
Friendship Village Of South Hills is located at 1290 Boyce Road, Pittsburgh, PA 15241 in Washington County, Pennsylvania
The comprehensive range of services at Friendship Village Of South Hills is designed to enhance the quality of life for residents experiencing dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents receive the personal care they need while promoting dignity and independence. Medication management is critical in maintaining health and preventing complications, while carefully planned meal preparation and service cater to specific dietary needs, encouraging proper nutrition. Support with activities of daily living fosters a sense of routine and normalcy, which can be reassuring for individuals facing cognitive challenges. The 24-hour supervision provides a safe environment, reducing anxiety for both residents and their families. Furthermore, the mental wellness program and specialized memory care programming are tailored to engage residents cognitively, addressing mild cognitive impairment through stimulating activities that promote social interaction and mental agility, ultimately contributing to their overall well-being.
Friendship Village Of South Hills on seniors.fyi includes 12 photos including images showing dining, interior, decor, lighting, living room, windows, lobby, staircase, and more.
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Interior
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Building
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