15100 Dahlia Drive, Philadelphia, PA 19116
For more information about senior living options: (844) 490-3973
It is great.
They can't contact the people because the old phone numbers on Google are outdated. The number listed on the site is actually a fax. There is no website. There is no email service. They cannot find any information beyond the home warranty and inspection notice.The Arbours at Eagle Pointe in Philadelphia is best suited for families that value a quiet, lower-visibility environment and are willing to put in extra effort to verify details. This community likely appeals to residents who prefer a smaller, less marketing-driven setting and who can navigate information gaps with persistence. When information is finally obtained, there is evidence of at least a workable living experience, but the pathway to that clarity is not straightforward. In short, readiness to maneuver a challenging inquiry process is a prerequisite for a positive outcome here.
For families who prioritize transparent, easily accessible information, this community should be a clear secondary choice. Alternatives with up-to-date websites, active online contact channels, and rapid admissions communications will typically offer a less frustrating search experience and more confidence during planning. If a smooth, verifiable pricing structure and readily available details about care services are non-negotiable, other options in Philadelphia deserve priority. The absence of a functional website and a public email channel signals a misalignment with modern decision timelines and may delay critical steps like tours, applications, and financial planning.
There is a solitary positive data point among the feedback: a reviewer simply saying "Great." That lone commendation hints at some redeeming qualities - perhaps the environment, staff demeanor when contact is achieved, or the daily routines that some residents enjoy. Yet a single favorable note, without context, cannot offset substantial barriers to information and outreach. For families weighing options, this suggests potential strengths exist, but they are not well documented or consistently accessible to prospective residents and their families.
The primary drawbacks center on communication and information access. Outdated phone numbers on public listings, a listing that points to a fax as the main contact method, and an absence of a functional website or email contact collectively create a high-friction experience for anyone trying to evaluate care levels, staffing, activities, or pricing. In practical terms, this raises real risk: decisions may be made without complete or timely information, admissions timelines can be opaque, and ongoing updates about changes in services or policies may lag. For families in the middle of a search, these signs strongly suggest proceeding with caution or choosing another community that offers clearer channels.
If proceeding with this community, the path to a more informed decision hinges on taking control of the information flow. A direct, in-person conversation with an admissions coordinator should be prioritized, and any commitment should be conditioned on receiving current, written materials - care plans, service inclusions, room options, and exact pricing. A scheduled tour is essential, ideally accompanied by a staff member who can walk through daily routines, emergency protocols, meal service, and activities. Bring a concrete list of questions about resident-to-staff ratios, levels of care, staffing stability, and how transitions between care tiers are managed, so that real-world operations can be observed rather than inferred from sparse online presence.
Ultimately, The Arbours at Eagle Pointe seems to suit a niche of families willing to endure information gaps in exchange for a quiet, potentially personable living environment. Those who prioritize swift information, visible credentials, and transparent pricing will likely find better matches elsewhere. Before committing, insist on direct, current contact channels, secure a detailed written packet, and complete an on-site assessment to gauge responsiveness and overall fit. If the responses are thorough and the environment matches expectations, the decision may tilt in favor of this community; if not, the smart move is to redirect to options with stronger communication practices and demonstrable transparency.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Trenton-Mercer County (14 miles away) Philadelphia International (22 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.The Arbours at Eagle Pointe in Philadelphia, PA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides telephone and Wi-Fi/high-speed internet access to help residents stay connected with their loved ones and the outside world.
For those who require assistance with meal preparation and service, The Arbours at Eagle Pointe offers care services to ensure that residents receive nutritious meals regularly. Additionally, medication management services are available to help residents with their medication needs and ensure they are taking their medications as prescribed.
The dining experience at The Arbours at Eagle Pointe is tailored to accommodate special dietary restrictions. Whether it's due to allergies, intolerances, or personal preferences, the community's dining staff works closely with each resident to create meals that suit their unique needs.
Convenience is also a key aspect of the community's location. With seven pharmacies, one physician office, six restaurants, one theater, and two hospitals nearby, residents have easy access to essential services and entertainment options.
Overall, The Arbours at Eagle Pointe offers a supportive and comfortable environment for seniors in need of assistance. With its amenities, care services, specialized dining options, and convenient location in Philadelphia, PA., this assisted living community aims to provide a fulfilling lifestyle for its residents.
The Arbours at Eagle Pointe is located at 15100 Dahlia Drive, Philadelphia, PA 19116 in Philadelphia County, Pennsylvania
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