Assisting Hands of Philadelphia

Pros

• The agency consistently maintains outstanding management and staff relationships, resulting in a positive experience for clients.
• Clients have developed a personal rapport with the agency's owner and manager, highlighting their commitment to fostering strong connections.
• The agency handles any issues promptly and professionally, showcasing their ability to effectively resolve challenges.
• Caregivers demonstrate a personalized approach by introducing themselves to clients and providing detailed explanations of their care plans.
• The agency goes above and beyond by assisting with grocery shopping, cooking, cleaning, and arranging transportation for clients' doctor appointments.
• Clients express high satisfaction with the agency's services and would highly recommend them to others.

Cons

• The agency lacks transparency in their communication and doesn't provide updates on changes in caregivers.
• Some caregivers show a lack of professionalism and don't meet the expectations set by the agency.
• There have been instances when the owner and manager didn't handle situations efficiently or effectively.
• The agency fails to adequately address any issues that arise, leaving the loved one's needs unmet.
• There are inconsistencies with the quality of care provided by different caregivers.
• The agency relies too heavily on the family to supply necessary items for their loved one, instead of taking full responsibility.
• In some cases, caregivers fail to follow through with tasks such as cooking, cleaning, or transportation arrangements.

Review

When it comes to finding the right agency to care for your loved one, it is essential to choose one that provides outstanding service and fosters a close relationship with both the management and staff. This is exactly what one satisfied customer experienced when using a particular agency.

This client's report on their experience with the agency has been nothing short of excellent. They feel a strong connection with the entire team, being on a first-name basis with almost everyone involved in their loved one's care. What sets this agency apart is their commitment to maintaining open lines of communication between the client, owner, and manager. Regular conversations allow any issues or changes in caregiver staff to be addressed promptly and professionally.

One aspect that truly impressed this reviewer was how the agency ensures a personal touch in every interaction. For instance, when introducing a new caregiver, they make sure to bring them directly to the client's loved one while explaining who they are and outlining their plans for her care. This personalized approach demonstrates not only professionalism but also empathy and understanding.

The owner and manager have proven themselves to be astute leaders in handling any situations that may arise throughout the caregiving process. Their ability to navigate challenges effectively undoubtedly contributes to the positive experience reported by this customer. Furthermore, this family takes care of supplying all the necessary food for their loved one, but if any additional items are needed, such as groceries, caregivers willingly go out of their way to purchase them.

The caregivers employed by this agency go above and beyond their responsibilities. In addition to providing companionship and assistance with daily activities, they take care of household chores like cooking meals, vacuuming, changing bed linens, and performing laundry tasks. They truly embody what it means to provide comprehensive support that encompasses all aspects of daily living.

Transportation can often become burdensome for seniors attending doctor appointments; however, this particular agency handles this concern seamlessly as well. The caregivers even arrange transportation for their client, ensuring she safely arrives at her appointments and returns home without any hassle. This dedication to their clients' well-being and convenience further solidifies the client's satisfaction.

Overall, this reviewer holds nothing but praise for the agency in question and wholeheartedly recommends their services. The personalized connection with staff, astute management, willingness to go the extra mile, and comprehensive caregiving support are aspects they greatly appreciate. It is clear that this agency not only provides outstanding care for seniors but also fosters meaningful relationships built on trust, empathy, and genuine concern for the well-being of their clients.

This area of Philadelphia, Pennsylvania, offers a convenient and vibrant lifestyle for seniors. With several pharmacies nearby, accessing medications and healthcare services is easily manageable. There are also a variety of restaurants and cafes within walking distance, providing opportunities for dining out or enjoying a cup of coffee with friends. The proximity to parks allows for outdoor relaxation and recreational activities. For transportation, there are train stations nearby for easy access to other parts of the city. Additionally, the presence of theaters and hospitals in the vicinity ensures access to entertainment options and quality healthcare services as needed. Overall, this area provides a well-rounded living experience with various amenities and resources readily available for seniors to enjoy.

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.5 miles)
• Rite Aid (0.6 miles)
• Walgreens (0.6 miles)
• Walgreens (0.7 miles)

Restaurants

• K'Far (0.3 miles)
• Parc Brasserie (0.4 miles)
• U Bar (0.6 miles)
• Tabu Lounge & Sports Bar (0.6 miles)
• Rosy's Taco Bar (0.6 miles)
• Independence Beer Garden (0.9 miles)
• Brauhaus Schmitz (1.1 miles)

Cafes

• Elixr Coffee (0.3 miles)
• La Colombe Torrefaction (0.3 miles)
• La Colombe Coffee Roasters (2.1 miles)
• ReAnimator Coffee (2.6 miles)
• Panera Bread (4.4 miles)
• Starbucks (4.4 miles)
• Starbucks (4.4 miles)

Parks

• Rittenhouse Square (0.4 miles)
• Schuylkill River Park (0.8 miles)
• Franklin Square (0.9 miles)
• Independence National Historical Park (1 miles)
• Weccacoe Park (1.4 miles)
• Race Street Pier (1.5 miles)
• Christopher Columbus Park Dog Run (1.5 miles)

Transportation

• Jefferson Station (0.5 miles)
• 30th Street Station (0.8 miles)
• SEPTA: MFL/TRL 30th Street Station (0.9 miles)
• Septa Wayne Junction Station (4.8 miles)

Theaters

• Landmark Theatres - Ritz Five (1.3 miles)

Hospitals

• The Pavilion (1.3 miles)
• Veterans Administration Community Living Center (1.7 miles)
• Philadelphia VA Medical Center (1.8 miles)
• Cooper University Hospital (2.9 miles)
• Episcopal Hospital (3.2 miles)
• Temple University Hospital (3.6 miles)
• St Christopher's Hospital for Children (4.3 miles)

Physicians

• Children's Hospital of Philadelphia (1.4 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (1.5 miles)