Mid Valley Manor Personal Care Center

Pros

• The staff at Serenity Care Mid Valley is praised for their compassion, genuine care, and dedication to the residents.
• Many families appreciate the clean and beautifully remodeled environment of Serenity Care Mid Valley.
• Residents enjoy engaging activities, good food, and a welcoming atmosphere that feels like family.
• Staff members are described as pleasant, accommodating, and attentive to resident needs.
• Overall experiences with the community have been positive, highlighting the hardworking nature of staff in creating a supportive environment for residents.

Cons

• The activities at Serenity Care Mid Valley are often not carried out as promised, leaving residents with nothing to do.
• The management is perceived as poor and the nurse is described as arrogant.
• One resident's fall went unnoticed by staff for an entire night, despite supposed hourly checks for fall risk patients.
• No one from corporate contacted the family following a serious incident, showing a lack of compassion.
• Some areas of the facility, like bathrooms in private rooms, are reported as not being clean.
• The initial impression of Mid-Valley was marred by an unpleasant odor upon entering the community.

Review

A Comprehensive Look at Serenity Care Mid Valley: Reviews and Experiences

Serenity Care Mid Valley has recently undergone remodeling, which has positively impacted the facility's aesthetics, earning compliments on its clean and welcoming appearance. Many visitors have expressed their satisfaction with the renovations, highlighting the community’s modern and appealing environment. The staff’s demeanor also receives praise; numerous reviews indicate that they are professional, caring, and attentive to residents' needs. Families often feel reassured knowing their loved ones are surrounded by compassionate individuals who strive to create a family-like atmosphere within the facility.

Despite the positive feedback regarding staff attitudes and facility conditions, dissatisfaction surrounding resident activities has been a recurring theme among reviewers. Some visitors noted that although activities were advertised, they were rarely occurring during visitations. Residents often appeared disengaged or inactive, leading to concerns about their overall well-being and engagement levels. The perception that not all residents were adequately involved in available programs raised questions about the management of daily operations at Serenity Care Mid Valley. The lack of activity could potentially hinder quality of life for some residents, with calls for more inclusive programming being echoed throughout multiple reviews.

Management practices have also come under scrutiny in several accounts. One particularly concerning incident highlighted a significant negligence issue where a resident fell but was not discovered until hours later due to purportedly infrequent checks during night shifts. This event raised alarms about adherence to safety protocols intended for high-risk residents. Despite prior communication with staff regarding doubts about these checks' execution—specifically addressing fall risk monitoring—the reported lapse resulted in no accountability from management or follow-up from corporate representatives upon notification of the incident.

In contrast, many family members shared overwhelmingly positive experiences regarding ongoing care within Serenity Care Mid Valley. The dedication displayed by nursing staff has been lauded as supportive and respectful by long-term residents' families, illustrating that on-site caregiving does align closely with families’ expectations for quality assistance. Personal anecdotes emphasize how well residents are treated across various departments including nursing and dietary services.

The dining experience also garners attention in multiple reviews with mentions of satisfactory meal options provided throughout the day—three meals served daily—which adds another layer of convenience for both residents and families alike. However, it is worth noting an isolated observation regarding room cleanliness; while general maintenance received commendation, exceptions like unclean bathrooms brought up concerns that warranted further investigation into housekeeping practices within private spaces behind closed doors.

Overall impressions from tours conducted at Serenity Care Mid Valley reflected a generally favorable view of the facility’s upkeep and community atmosphere; however, inconsistencies in service delivery surfaced alongside strong praises from satisfied families signaling an urgent need for improvement in particular areas like resident engagement strategies and management accountability measures. Balancing these varying perspectives on care quality may be challenging but gaining insights directly from firsthand experiences underscores the necessity for comprehensive oversight to ensure every resident receives both compassionate support and ample opportunities for fulfilling engagement.

Peckville, Pennsylvania offers a convenient selection of amenities for seniors looking to settle in the area. With a variety of dining options such as Breaker Brewing Outpost, Subway, and Armenti's Pizzeria, residents have easy access to delicious meals. Nearby pharmacies like Biancarelli Pharmacy Lic and Martin's Pharmacy ensure easy access to medication and healthcare needs. Trusted physicians at Dr. Freda's Office and Northeastern Eye Institute provide quality medical care. For leisure activities, parks like Condella and Crystal Park offer tranquil outdoor spaces, while Regal Dickson City & Imax provides entertainment with the latest movies. In terms of healthcare options, Memorial Veterans Hospital is within close proximity for any medical emergencies. Additionally, places of worship such as St John's Russian Orthodox Church Rectory and Parker Hill Community Church offer spiritual support for residents. Peckville provides a well-rounded community for seniors seeking a comfortable and convenient place to call home.

Restaurants

• Breaker Brewing Outpost (0.2 miles)
• A J's Club Soda (0.6 miles)
• Subway (0.9 miles)
• Eatery By Jessica (1.1 miles)
• KFC (1.1 miles)
• Armenti's Pizzeria (2.2 miles)
• M & J Bar & Restaurant (2.2 miles)

Pharmacies

• Biancarelli Pharmacy Lic Biancarelli Pharmacy Lic (0.6 miles)
• Martin's Pharmacy (0.8 miles)
• Rite Aid (1.4 miles)
• Family Pharmacy of Olyphant (1.5 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Family Pharmacy of Archbald (1.9 miles)

Physicians

• Dr Freda's Office (0.6 miles)
• Northeastern Eye Institute (0.9 miles)
• Schoonover Eye Care P.C. (1 miles)
• Michael Salvia DMD (1.3 miles)
• The Allergy Center of Northeast Ear, Nose And Throat (1.7 miles)
• Horizon Medical Corporation - Sean MC Call Do (1.8 miles)
• Paul A Tomcykoski DO (2.2 miles)

Cafes

• Soriano's Cafe (0.9 miles)
• Panera Bread (3.1 miles)
• Zummo's Cafe (5.3 miles)
• Starbucks (5.5 miles)
• Mansour's Grocery & Coffee (6 miles)

Parks

• Condella (1.1 miles)
• Crystal Park (1.9 miles)
• Alyesworth Park (3.9 miles)
• Sherwood Park (4.8 miles)
• South Abington Park (4.9 miles)

Theaters

• Regal Dickson City & Imax (2.6 miles)

Hospitals

• Memorial Veterans Hospital (2.9 miles)
• Emergency Services P C (4.8 miles)
• DaVita Scranton Dialysis (5.2 miles)
• Davita Healthcare Partners (5.4 miles)

Places of Worship

• St John's Russian Orthodox Church Rectory (4.4 miles)
• Parker Hill Community Church (5.9 miles)