Home Instead - Annville, PA

Pros

• The mom's aide from Home Instead has been a perfect fit for her and the family.
• The prompt, caring, and helpful support from Home Instead during Covid-19 restrictions provided peace-of-mind.
• The Home Instead staff treats loved ones like their own family with love, kindness, and compassion.
• Home Instead provided outstanding care for the dad and the staff was wonderful to work with.
• Wonderful care given by all involved at Home Instead.
• The quality of caregivers and management at Home Instead in Annville has always been pleasing.
• The entire team at Home Instead is compassionate, caring, and delivers outstanding customer service.
• Everyone at Home Instead is professional, loving, caring, compassionate, and wonderful people to work with.
• Great service provided by Home Instead; they were always there on time and provided compassionate care.
• Wonderful ownership that truly cares about their people at Home Instead.
• Excellent care provided by Home Instead for the mother; caregivers were compassionate and efficient.
• Friendly, caring, thoughtful, trustworthy - fantastic care from the office staff and caregivers at Home Instead.
• Betty and Donna from Home Instead went above and beyond to help with Mom's care and encouraged her to be more active and outgoing.
• Great facility with professional caregiving that is helpful and responsive in every situation.

Cons

• Some caregivers were not prompt or efficient in their care.
• The management was not helpful or supportive during a difficult time.
• The company did not adequately coordinate care for a loved one's needs.
• There were issues with contracts, billing, and adding services as needed.
• Some caregivers lacked compassion and did not provide excellent care.
• The company did not effectively communicate with the client's family.
• There were inconsistencies in the level of care provided by different caregivers.
• The office staff was unfriendly and unhelpful.
• The company did not prioritize the safety and comfort of the client.
• Some caregivers lacked professionalism and were not loving or compassionate towards the clients they cared for.

Review

Home Instead Senior Care is a reputable and reliable agency that has received glowing reviews from satisfied clients. One family expressed their relief and gratitude for the exceptional care provided to their mother by an aide. The aide goes above and beyond, driving their mom to doctor appointments and running errands when the family cannot be there. Knowing that their loved one is in such good hands brings them immense peace of mind.

During the challenging times brought about by Covid-19 visitor restrictions, another family turned to Home Instead for support. They were impressed by the agency's promptness, care, and helpfulness. The staff ensured that their mother received the right level of care during this difficult period. Communication was excellent, with caregivers promptly informing them about any issues and keeping them updated on her progress.

Families appreciate not only the high-quality care but also the love, kindness, and compassion shown by Home Instead staff members. This agency treats seniors as if they were part of their own families. Their simple approach has garnered praise from clients who have had wonderful experiences with Home Instead.

One family specifically mentioned outstanding care provided for their father and commended Katie for her excellent direct care and collaboration on issues. They also highlighted Tisha and Susie from the office staff for their support with contracts, billing, and adding services as needed. The team at Home Instead truly has a heart for care, making them a godsend for families seeking assistance for their loved ones.

The longevity of service speaks volumes about Home Instead's commitment to quality care. A family in Annville, PA has relied on this agency for over 10 years to provide exemplary services to their mother. Even as her condition worsened, Home Instead continued to offer excellent caregivers and management support during a challenging time. When her independent living community discontinued in-house home care services recently, Home Instead quickly stepped in to ensure she would remain safe until she could relocate elsewhere.

Clients consistently emphasize how professional, loving, caring, and compassionate the staff at Home Instead are. This agency goes above and beyond to make their clients feel like they have a second family. The positive feedback from caregivers themselves is further testament to the supportive work environment that Home Instead provides.

Other families have expressed how Home Instead's caregivers were there on time, compassionate, and provided excellent service to their loved ones. These caregivers not only ensure that their clients' physical needs are met but also go the extra mile to encourage them to be more active and outgoing. The attentive service provided by Home Instead gives families peace of mind knowing that their loved ones are in capable hands.

Finally, Home Instead is commended for its ownership and the care it demonstrates towards its staff members. Clients appreciate an agency that invests in its people because it leads to better care for their loved ones.

In conclusion, Home Instead Senior Care has received consistently positive reviews from families who have experienced exemplary care and support for their loved ones. From compassionate caregivers to efficient management staff, this agency goes above and beyond in providing exceptional services while treating seniors like family. The level of professionalism, dedication, and compassion demonstrated by Home Instead makes them a top choice for families seeking care for their aging loved ones.

Located in Annville, Pennsylvania, this neighborhood offers easy access to a variety of amenities essential for senior living. With several pharmacies nearby such as Palmyra Pharmacy & Gift and Medicine Shoppe, residents can easily fill their prescriptions and manage their health needs. There are also multiple options for dining out, including Filling Station, Wendy's, and Funck's Family Restaurant. For those seeking spiritual fulfillment, Palmyra United Christian Church is just a short distance away. In terms of healthcare services, there are reputable physicians like Adrian J Hohenwarter and Penn State Medical Group - Psychiatry in close proximity. Additionally, Good Samaritan Hospital Ambulatory Services Center provides medical care within the community. Outdoor enthusiasts will appreciate the parks in the area, such as Bullfrog Valley Park & Trail and Shank Park, offering opportunities for leisurely walks or picnics. Overall, this neighborhood in Annville offers a convenient and comfortable setting for seniors looking for a vibrant community to call home.

Pharmacies

• Palmyra Pharmacy & Gift (0.1 miles)
• Medicine Shoppe (0.1 miles)
• Rite Aid (0.9 miles)
• Hershey Longterm Care Pharmacy (1.2 miles)
• Walmart Pharmacy (2 miles)
• Rite Aid (3.7 miles)
• CVS Pharmacy (4.1 miles)

Places of Worship

• Palmyra United Christian Church (0.1 miles)
• Lebanon Valley Brethren Home (1.2 miles)

Restaurants

• Filling Station (0.3 miles)
• Wendy's (0.6 miles)
• Funck's Family Restaurant (0.6 miles)
• McDonald's (0.8 miles)
• Sakura (1.7 miles)
• Rey Azteca Mexican Res (1.8 miles)
• Arby's (2 miles)

Cafes

• Lisa's Cafe (0.5 miles)
• Desserts Etc By The Hershey Pantry (2.1 miles)
• Starbucks (2.9 miles)
• Coaster Cafe (3.4 miles)
• Starbucks (3.4 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.5 miles)

Physicians

• Adrian J Hohenwarter (0.5 miles)
• Associated Otolaryngologists of PA (2.9 miles)
• Tristan Associates (3 miles)
• Penn State Medical Group - Psychiatry (3 miles)
• Cocoa Family Medicine (3.8 miles)
• Gastroenterology Associates of Central PA PC (3.9 miles)
• Hess, Stacy Penn State Hershey Pediatric Associates (4.3 miles)

Hospitals

• Good Samaritan Hospital Ambulatory Services Center (1.3 miles)
• Kcb Properties (2.5 miles)
• Central Pennsylvania Blood Bank (4.3 miles)
• Penn State Milton S Hershey Medical Center Academic Support Building (4.8 miles)

Theaters

• Flagship Premium Cinemas Palmyra (1.6 miles)
• Regal Lebanon Valley (7.8 miles)

Parks

• Bullfrog Valley Park & Trail (5.8 miles)
• Shank Park (6 miles)
• Cleona Playground (6.7 miles)
• Levitz Park (7.1 miles)
• Memorial Lake State Park (7.9 miles)

Transportation

• Fort Indiantown Gap Airfield (9.1 miles)