The Gardens at Palmyra - Nursing and Rehab

Pros

• The first shift CNAs genuinely try to provide care despite being overwhelmed and understaffed.
• The lady in charge of Activities appears to truly care about the residents and their well-being.
• Some staff members are willing to assist when called upon, showing an effort to help patients.
• Family members are encouraged to check up on loved ones, promoting engagement and oversight.
• The facility offers a range of services, even if they may not always be delivered effectively.

Cons

• The first shift CNAs are overwhelmed and unable to provide proper care due to being understaffed.
• Nurses in charge display rudeness and are often more focused on eating than attending to residents.
• Management appears to be clueless about the issues within the facility.
• The second shift staff is negligent, frequently taking extended smoke breaks and ignoring their duties.
• The facility is dirty, with unsanitary conditions like unflushed toilets and soiled linens.
• Staff members are unresponsive to residents' needs, often making statements that show a lack of concern.
• Patients do not receive adequate care or resources for rehabilitation, such as walkers or timely bandaging.
• Communication from staff is poor, with family members facing difficulties connecting with loved ones at the facility.
• Residents may go without meals as a result of neglect by the staff.
• There seems to be an overall lack of oversight and protocol for the care provided at the facility.

Review

The reviews of this nursing facility depict a deeply troubling situation where inadequate staffing, poor management, and unsanitary conditions combine to create an alarming environment for residents. Individuals who have entrusted their loved ones to this establishment report pervasive issues that not only undermine care quality but also jeopardize the well-being and dignity of patients.

First and foremost, the staffing levels at the facility are grossly insufficient. First-shift CNAs strive to meet the needs of residents but are overwhelmed by their workload. This leaves them unable to provide the necessary attention and care that each individual deserves. Those in charge, including nurses who should be offering guidance and support, are reportedly dismissive and preoccupied with personal activities, such as eating at the desk rather than attending to patient needs. Such behavior is particularly concerning in a healthcare setting where compassion and responsiveness should be paramount.

Moreover, second-shift staff members appear to exacerbate these problems rather than alleviate them. Reports indicate a lackadaisical approach, where CNAs, LPNs, and charge nurses frequently take extended smoke breaks or spend time on their phones instead of attending to patients. Their noise level often disturbs residents trying to rest, further highlighting a complete disregard for patient comfort. This negligence fosters an atmosphere that is not only uninviting but detrimental to recovery.

The cleanliness of the facility has also raised significant alarm among reviewers. Instances of feces found on wipe containers, dirty diapers left in patient rooms, unflushed toilets, and stained bedding paint a grim picture of hygiene standards—or lack thereof—in this nursing home. Conditions such as rotting wood around windows and mold indicate neglect that could pose serious health risks. The stark observation from many reviewers is disbelief that such filth can bypass inspection protocols; it raises questions about regulatory oversight that seems either grossly ineffective or corrupt.

In terms of patient care specifics, the experiences shared reveal extreme failings in basic rehabilitation services promised by the facility. One reviewer described how their mother was neglected entirely during her stay for post-operative rehab—missing meals until late evening due to staff forgetfulness and lacking vital equipment like walkers which are essential for recovery processes. Additionally, medical tasks such as re-wrapping bandages were overlooked entirely until a day had passed—a blatant failure in duty that could have severe consequences for anyone recovering from surgery or managing chronic illnesses.

Communication—or lack thereof—further complicates matters as families attempt to stay connected with their loved ones within this facility’s confines. One reviewer noted difficulty reaching their family member due to poor reception on provided cordless phones; when attempting to call directly into the facility for information or assistance, they were met with confusion from staff members who were unable (or unwilling) to connect calls correctly or provide timely help.

Given these harrowing accounts from former residents and families alike, it is clear that potential new patients should think twice before choosing this nursing home as a place for rehabilitation or long-term care. If options are limited leading families here despite warnings against it, maintaining regular check-ins at varying times may serve as the only means of ensuring some accountability among staff members tasked with caring for vulnerable populations. In conclusion, multiple facets reflect a dire situation rife with neglectful practices—the heartfelt plea remains: if you love someone requiring care, seek alternatives whenever possible before considering placing them in this particular environment.

This area of Palmyra, Pennsylvania offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several places of worship nearby, residents have easy access to spiritual support and community engagement. The abundance of pharmacies ensures quick access to medications and healthcare needs, while the numerous restaurants, cafes, and theaters provide opportunities for socialization and entertainment. Close proximity to physicians and hospitals allows for easy access to medical care when needed. Additionally, the nearby parks offer beautiful outdoor spaces for relaxation and recreation. Overall, this part of Palmyra provides a well-rounded living experience for seniors seeking a vibrant community with ample resources at their disposal.

Places of Worship

• Palmyra United Christian Church (0.2 miles)
• Lebanon Valley Brethren Home (1.4 miles)

Pharmacies

• Medicine Shoppe (0.4 miles)
• Palmyra Pharmacy & Gift (0.4 miles)
• Rite Aid (1 miles)
• Hershey Longterm Care Pharmacy (1.4 miles)
• Walmart Pharmacy (2.1 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (4.1 miles)

Restaurants

• Filling Station (0.5 miles)
• Funck's Family Restaurant (0.7 miles)
• Wendy's (0.7 miles)
• McDonald's (0.9 miles)
• Sakura (1.7 miles)
• Rey Azteca Mexican Res (1.8 miles)
• Arby's (2 miles)

Cafes

• Lisa's Cafe (0.6 miles)
• Desserts Etc By The Hershey Pantry (2.1 miles)
• Starbucks (2.9 miles)
• Coaster Cafe (3.3 miles)
• Starbucks (3.4 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.5 miles)

Physicians

• Adrian J Hohenwarter (0.9 miles)
• Associated Otolaryngologists of PA (2.9 miles)
• Tristan Associates (2.9 miles)
• Penn State Medical Group - Psychiatry (3 miles)
• Cocoa Family Medicine (3.8 miles)
• Gastroenterology Associates of Central PA PC (4 miles)
• Hess, Stacy Penn State Hershey Pediatric Associates (4.4 miles)

Hospitals

• Good Samaritan Hospital Ambulatory Services Center (1.7 miles)
• Kcb Properties (2.8 miles)
• Central Pennsylvania Blood Bank (4.3 miles)
• Penn State Milton S Hershey Medical Center Academic Support Building (4.8 miles)

Theaters

• Flagship Premium Cinemas Palmyra (1.7 miles)
• Regal Lebanon Valley (7.9 miles)

Parks

• Bullfrog Valley Park & Trail (5.8 miles)
• Shank Park (6 miles)
• Levitz Park (6.8 miles)
• Cleona Playground (6.9 miles)
• Memorial Lake State Park (7.6 miles)

Transportation

• Fort Indiantown Gap Airfield (8.9 miles)