Westminster Place of Oakmont

Cons

• The care at The Willows is described as average, with the food being labeled as horrible.
• The billing department is criticized for being vague and unhelpful, showing a lack of appreciation for questions regarding charges.
• Administration, particularly Mr. Zaharoff, is noted for ruling through politics and degradation, lacking respect for families and caregivers.
• The lower floors of the facility are reported to be dirty, outdated, and institutional in appearance.
• Some staff members are perceived as lazy and unconcerned about residents' needs, such as leaving patients to urinate on themselves.
• A potential resident was not accepted due to financial constraints despite the family's willingness to pay the bill.
• Overall dissatisfaction with the staff's attitude is expressed, indicating ignorance and discontent among caregivers on certain shifts.

Review

The Willows of Presbyterian Senior Care has garnered a range of feedback from families and residents that depicts a complex environment for elderly care. While some reviews praise the quality of rehabilitation services and compassionate staff, others highlight serious shortcomings in nursing care, cleanliness, and administrative responsiveness, particularly concerning billing processes. The amalgamation of experiences reflects both commendable aspects and critical deficiencies within this facility.

Rehabilitation services at The Willows have been consistently lauded by family members. One review shares the transformation experienced by a resident who arrived unable to ambulate due to injuries from a fall. Thanks to the diligent attention of the staff, she regained her mobility and healed completely from an open wound on her hip. Such testimonials underline the commitment of some caregivers who provide exceptional service, respecting residents' dignity while addressing health issues with diligence and compassion. This positive sentiment is echoed in multiple accounts describing staff as kind-hearted and attentive, creating a supportive atmosphere for recovery.

Conversely, there are severe criticisms aimed at other facets of care at The Willows, particularly regarding nursing staff attitudes and general hygiene standards in living areas where long-term residents reside. Many reviewers express disappointment about the conditions on upper floors—described as dirty and outdated with peeling wallpaper and stained carpets—that starkly contrast with the more polished look presented during tours on the first floor. Such inconsistencies between public perception during tours versus lived experiences highlight significant management failures that need urgent attention.

Billing practices have emerged as another area of frustration for families involved with The Willows. Several complaints detail how vague statements often leave caregivers bewildered regarding charges incurred for their loved ones’ care. Attempts to seek clarification are met with resistance from administration personnel who reportedly refuse to engage meaningfully with queries about billing details or base charges on their statements. This aversion to transparency can breed distrust among families trying to navigate complex elder care costs amid emotional turmoil related to placing loved ones in assisted living facilities.

In light of these mixed reviews regarding The Willows specifically, Presbyterian Senior Care (Westminster Place) receives notable acclaim in several accounts from individuals seeking superior care for their relatives needing 24-hour assistance or support due to dementia-related challenges. Residents describe pleasant interactions with staff members who treat them like family rather than patients confined by institutional rules—the warmth displayed contrasts sharply with documented issues elsewhere in The Willows facility.

Additionally, certain visitors resonate positively about activities offered within Westminster Place that allow for social engagement among residents despite concerns about overall socialization levels being witnessed at The Willows itself. Activities such as tree decorating parties or visits to daycare centers foster community bonds; however, some point out a lack of visible interaction among current residents—a factor suggesting room for growth in fostering genuine connections beyond scheduled programs.

Ultimately, it is evident that experience at Presbyterian Senior Care facilities varies markedly based on individual circumstances; potential residents should weigh these reviews carefully when considering options for themselves or their loved ones. Families must demand consistency across all aspects of care—from day-to-day interaction quality reflecting professional standards down through essential administrative functions supporting transparent communication—if they are to find reassurance that their loved ones will receive not only adequate medical attention but also compassionate emotional support within what should be viewed truly as a home away from home.

This part of Oakmont, Pennsylvania offers a convenient and diverse range of amenities for senior living. With several pharmacies such as Walgreens and Rite Aid nearby, accessing medication and healthcare supplies is easily accessible. There are also various places of worship for spiritual fulfillment, including St Irenaeus Church and Mount Saint Peter Roman Catholic Church. In terms of healthcare, there are reputable physicians like Sherer Family Medicine-Upmc and Harmarville Health South Rehab in close proximity. Additionally, there are plenty of dining options ranging from casual eateries like The Pub At 333 to popular chains like Olive Garden and Chick-Fil-A. For leisure activities, there are serene parks such as Rachel Carson Park and Aspinwall Riverfront Park nearby. Overall, this area provides a comfortable and well-rounded environment suitable for senior residents looking for convenience and accessibility in their daily lives.

Pharmacies

• Walgreens (0.7 miles)
• Medicine Shoppe (1.1 miles)
• Rite Aid (1.1 miles)
• Rite Aid (1.7 miles)
• Walgreens (2.8 miles)
• Rite Aid (3.8 miles)
• Rite Aid (4 miles)

Places of Worship

• St Irenaeus Church (0.8 miles)
• Saint Susanna (4.1 miles)
• Mount Saint Peter Roman Catholic Church (4.4 miles)
• Faith Community Church (4.5 miles)
• St Bernadette Catholic Church (6.6 miles)
• Calvary Episcopal Church (6.8 miles)
• First Presbyterian Church of Edgewood (7 miles)

Physicians

• Sherer Family Medicine-Upmc (0.9 miles)
• Harmarville Health South Rehab (2.9 miles)
• Advanced Dermatology (3 miles)
• MyEyeDr (5.4 miles)
• Sandhu Rajinder MD (6.5 miles)
• Joseph J Stuckert II, MD (6.5 miles)
• Dental Office of Dr Elaine Geris and Dr Richard Falk (6.7 miles)

Restaurants

• The Pub At 333 (1 miles)
• Glen's Frozen Custard (2.4 miles)
• Grieco's Carefree Inn & Restaurant (3.4 miles)
• Eat'n Park Restaurant (3.4 miles)
• Chili's Grill & Bar (3.5 miles)
• Olive Garden (3.5 miles)
• Chick-Fil-A (3.7 miles)

Parks

• Rachel Carson Park (2 miles)
• Aspinwall Riverfront Park (4.7 miles)
• Deer Lakes Park (6.1 miles)
• Fall Run Park (6.3 miles)
• Riverview Memorial Park (6.6 miles)

Cafes

• Starbucks (3.4 miles)
• Panera Bread (4.2 miles)
• Bakery Square (6.6 miles)
• Redstart Roasters (6.7 miles)
• Starbucks (6.9 miles)
• Panera Bread (6.9 miles)

Theaters

• Cinemark (3.8 miles)

Hospitals

• Department of Radiology (4.3 miles)
• St Margaret's Hospital Emergency Department (4.3 miles)
• Southwestern Veterans Center (4.9 miles)
• Healthsouth Rehabilitation Hospital of Greater Pittsburgh (6.9 miles)