Caritas

2882 Old Princeton Road, New Castle, PA 16101

For more information about senior living options: (844) 490-3973

2.6 from 38 reviews
5 stars
12
4 stars
1
3 stars
3
2 stars
4
1 stars
18

Assisted Living Board and Care Home

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    Overall Review of Caritas

    Pros

    • pro Dr. Synica B. is awesome.
    • pro Dr Dixon and his staff are highly appreciated for their care.
    • pro Dr Dixon provided a life-changing second opinion for the patient's son.
    • pro Dr Dixon is praised for quickly identifying patients' needs and developing effective plans.
    • pro The patient's son has been doing amazing for a year.
    • pro Miss Palmer is a great therapist who listens, provides thoughtful insights, and respects patients' decisions about medication.
    • pro Seneca provides accurate diagnoses and appropriate medication management.

    Cons

    • pro Peg refuses to listen to patients' concerns or feelings.
    • pro Peg abruptly stops medications to "see what happens" and won't refill them.
    • pro Margaret Harper is described as horrible at human interaction and unprofessional.
    • pro The trauma therapist is unprofessional, talks about her own life, and rolls her eyes at patients.
    • pro The clinic is labeled a joke that doesn't care about anyone and staff rarely return calls.
    • pro State insurance is criticized for treating patients as numbers and providing lower-quality care.
    • pro Medications prescribed reportedly caused severe side effects, including facial blood vessel rupture, insomnia, crying, and vomiting.

    Review

    Over the years, many people have chased elusive answers in a system that can feel chaotic, and the collection of experiences here starts with that sense of long search finally finding some clarity. A number of reviewers describe a journey from confusion to clear diagnosis and effective treatment, thanks to a combination of careful clinicians and timely interventions. The early breakthroughs came when a couple of names stood out for their ability to identify the right issues and pair them with an appropriate plan. One patient credits Dr. Synica B. with helping them get the right diagnosis and medications within a six-month window, calling the doctor "awesome" and noting that the spelling of the name may be off but the impact is undeniable.

    Another strong endorsement centers on Dr. Dixon, who is repeatedly framed as a pivotal difference-maker for a family's son. A second opinion provided by Dr. Dixon is described as life-changing, with the clinician quickly spotting the patient's needs and setting a path forward. The period since then has brought dramatic improvements: a full year later, the patient is doing "AMAZING," and the reviewer emphasizes gratitude and a high recommendation for Dr. Dixon for anyone who might be seeking help. The overall message is that timely, accurate evaluation and a coherent treatment plan can transform a difficult situation and restore hope for families.

    Not all experiences have echoed that success, however. Several reviews highlight concerns about other providers within the same network, including claims about mismatched or poorly managed medications. One account singles out a psychiatrist, Seneca Booty, accusing her of prescribing the same ineffective medication a patient had previously tried, only in a different dose, with serious side effects to show for it - blood vessels bursting in the face, insomnia, vomiting, and emotional distress. The critique labels the clinician as incompetent and argues that such treatment choices warrant urgent review or removal from practice. This perspective underscores the risk that even when one clinician succeeds, others may fall short in ways that deeply affect patients' safety and well-being.

    Access issues and operational frustrations frequently surface in the feedback as well. Several reviewers complain that services are hard to reach, with references to limited appointment models, calling processes that don't meet demand, or a reliance on walk-ins rather than scheduled visits. One reviewer notes a lack of consistency in care, describing a system where getting timely help felt arbitrary and frustrating, turning what should be straightforward access to care into a trial of endurance. The broader sentiment suggests that the logistical side of these services - appointments, follow-ups, and ongoing communication - can be just as consequential as the medical decisions themselves.

    Insurance and funding realities also appear as a dominant undercurrent in the shared experiences. A theme emerges that state-sponsored coverage often constrains options, leaving some patients feeling commodified rather than cared for. There are hopeful stories about finding a therapist who can truly connect - Miss Palmer is singled out as an example of someone who listens, offers thoughtful insights, and refrains from pushing medications, helping the patient feel seen and understood rather than merely treated. For those navigating tighter budgets or less comprehensive insurance, the message is nuanced: there are good clinicians out there, but the path to finding them can be uneven and require persistence.

    Amid the varied experiences, a particularly intense set of critiques focuses on Peg (Margaret Harper) and the Human Services Center. A number of reviewers describe Peg as dismissive and unhelpful, including allegations of misdiagnosis - specifically being told ADHD was merely anxiety - and the harm of prescribing medications without adequate consideration. One reviewer describes Peg as uninterested in listening to concerns, portraying a dynamic in which patient input is minimized and treatment decisions feel disconnected from real-world symptoms. A separate, highly charged account accuses Peg of aggressive behavior toward the patient and of showing a lack of empathy, portraying long-standing experience as more about administrative tenure than patient-centered care. These narratives paint Peg as a clinician whose bedside manner and decision-making significantly colored the care experience for multiple individuals.

    The intensity of the critiques extends to the broader environment described at the center, with additional comments about unresponsive care, insufficient follow-through, and a sense that patients are left to navigate a complex system on their own. One especially detailed review describes a clinician who abruptly stopped medications to "see what happens," refusing to refill what the patient had finally felt were the right meds. The emotional impact is palpable in phrases like not wanting to be treated as a "lab rat," and the fear that stopping medications without a careful taper could cause real harm. The reviewer ultimately resolved to seek care elsewhere, citing a combination of disrespect, poor communication, and unsafe medication practices as the tipping points for leaving the facility.

    Taken together, the collection of voices paints a complex portrait of care that ranges from deeply transformative to deeply troubling. On one end, there are stories of precise diagnoses, personalized plans, and life-changing improvements for patients and their families, with clinicians who listen, validate, and adapt treatment to the patient's needs. On the other end, there are accounts of misdiagnoses, medication mismanagement, dismissive attitudes, broken communication, and access barriers that leave patients worried, frustrated, and seeking alternatives. The common thread is that the quality of care seems highly variable across clinicians and encounters, even within the same system or network, and the impact of those differences is profound for the people seeking help.

    Overall, these experiences underscore the importance of careful clinician selection, ongoing communication, and responsive systems that can adapt to the diverse needs of patients with mental health concerns. There are undeniable success stories that offer hope and direction for others - especially for families who have found a compatible clinician who can diagnose accurately and provide effective, compassionate care. Yet there are equally convincing warnings about not tolerating dismissive behavior, abrupt medication changes, or inaccessible supports. For anyone navigating similar concerns, the message is clear: seek out trustworthy, patient-centered care, and be prepared to advocate for a treatment path that respects both medical judgment and the lived realities of day-to-day life.

    Features

    Housing

    • 11 resident community capacity 11 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Caritas in New Castle, PA is a warm and inviting board and care home that provides exceptional care services for older adults. Our fully furnished facility offers a comfortable and homelike environment where residents can enjoy their golden years while receiving assistance with daily activities.

    At Caritas, we prioritize the well-being of our residents by providing a range of amenities to enhance their living experience. Our dining room ensures that nutritious meals are served in a pleasant setting, catering to any special dietary restrictions. Housekeeping services are provided to maintain cleanliness and comfort, allowing residents to focus on enjoying their time with us.

    We understand the importance of outdoor spaces for relaxation and recreation. That's why we have a lovely garden where residents can take leisurely strolls or simply enjoy the fresh air. We also offer Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones or engage in online activities.

    Our compassionate staff members are dedicated to assisting residents in various aspects of their daily lives. From help with bathing and dressing to coordination with healthcare providers, we ensure that all necessary assistance is readily available. Medication management is another essential service offered at Caritas, ensuring that medications are administered safely and accurately.

    Transportation arrangements, both for medical purposes and doctor's appointments, are diligently made by our team for the convenience of our residents. Additionally, our community organizes scheduled daily activities to promote social interactions and engage residents in enjoyable experiences.

    Caritas benefits from its convenient location within close proximity to parks, pharmacies, physicians, and restaurants. This allows our residents to easily access necessary services and enjoy outings with family or friends when desired.

    If you are seeking an assisted living community that prioritizes individualized care in a home-like setting while offering an array of amenities and services, look no further than Caritas in New Castle, PA.

    Nearby Places of Interest

    Restaurants

    • Forbush Drive In (2.7 miles)
    • Hugger-Mugger Tasty Recipes (3.7 miles)
    • Elham Restaurant (4.4 miles)
    • McDonald's (5.1 miles)
    • Brown's Country Kitchen (5.2 miles)
    • Two Fat Guys And An Oven (6.1 miles)
    • Pizza Man's Pizza (6.3 miles)

    Pharmacies

    • McKesson (2.8 miles)
    • CVS Pharmacy (5.6 miles)
    • Revco Drug Stores (5.6 miles)
    • East Side Pharmacy (5.6 miles)
    • Professional Pharmacy Solutions (6 miles)
    • Medicine Shoppe (6.2 miles)
    • Rite Aid (6.4 miles)

    Physicians

    • UPMC Jameson Community Health Center: Shenango (3.7 miles)
    • Shenango Primary Care (4.1 miles)
    • Kerry Roy E MD (5.9 miles)
    • UPMC Jameson Partial Hospitalization Program (6.1 miles)
    • Dr Ali (6.5 miles)
    • Pain Management Clinic (6.5 miles)
    • Lawrence County Surgery Center (6.7 miles)

    Parks

    • Shenango Community Park (3.8 miles)
    • McConnells Mill State Park (5.6 miles)
    • Moraine State Park (5.9 miles)
    • R.C. Stiefel Park (8.3 miles)
    • Pearson Park (8.5 miles)
    • Marti Park (10.4 miles)
    • Rock Falls Park (12 miles)

    Hospitals

    • UPMC Jameson Hospital - South Campus (6 miles)
    • Jameson Health System (6 miles)
    • Edgewood Surgical Hospital (6.6 miles)
    • UPMC Jameson Hospital - North Campus (7 miles)
    • Heritage Valley Health System (8.4 miles)
    • New Wilmington Family Medicine (12.3 miles)

    Cafes

    • National Grind (7.5 miles)

    Places of Worship

    • First United Methodist Church (7.7 miles)
    • First Assembly Of God (8.2 miles)
    • Crestfield (9.6 miles)
    • Slippery Rock United Methodist Church (11.8 miles)
    • Gateway Community Church (11.9 miles)

    Frequently Asked Questions

    Where is Caritas?

    Nearby Communities

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