Jameson Care Center

Pros

• The nurses and most of the aides did their best despite being short-staffed during the rehab process.
• The staff, nurses, and aides at the care facility were friendly, caring, and respectful towards one patient.
• The rooms were clean and the food provided was enjoyable for another patient who underwent rehabilitation after a total knee replacement.
• The staff at the facility for physical therapy was great and provided excellent care to a 94-year-old patient.
• The staff at Jameson Care Center were professional, kind, and caring towards all patients, providing satisfactory care and treatment.
• The rooms at Jameson Care Center were bright, cheery, and pleasant according to one review.
• Despite some issues with staffing, the facility showed great care for patients' cleanliness, bedding, and attire.
• Some patients expressed gratitude for the service provided by the center during their rehabilitation journey.

Cons

• The facility was short-staffed and struggled with being understaffed.
• The food was so-so and the cleanliness of the facility was lacking.
• The administration did not handle important matters properly and did not notify the power of attorney when necessary.
• One staff aide lacked compassion and showed no care for the residents.
• The regular care provided was a joke, with not enough cleaning or attention given to patients.
• There were very few aides or nurses available, and it was difficult to find good ones.
• Not enough help was provided for individuals needing special care.
• The staff was unfriendly, uncooperative, and not credible.

Review

Jameson Care Center in New Castle, PA has garnered a mixed bag of reviews from families and patients alike, revealing both commendable aspects and significant shortcomings. Many accounts highlight the positive interactions between staff members and patients, particularly those involved in rehabilitation and therapy. It is evident that some staff, including nurses and aides, demonstrate genuine compassion and dedication to their roles. Patients expressed gratitude for the friendly demeanor of the staff, with several noting that they felt respected during their stay at the facility. This sense of care extended to daily physical therapy sessions, which many patients found rigorous yet beneficial in aiding their recovery.

However, a consistent concern throughout several reviews is the issue of understaffing. Numerous families reported that due to insufficient personnel on duty, quality care suffered significantly. In one alarming account, a family member mentioned that without their daily involvement at mealtimes, their loved one may not have received adequate nutrition?it appeared that there simply weren't enough aides available to assist all residents who required help with eating. This points to higher levels of care dependency among residents being overlooked due to staffing limitations. Despite some patients having positive experiences with individuals on staff, the overarching narrative reflects a system struggling under the weight of its operational challenges.

Compounding these issues is the lack of communication from administration regarding critical patient matters. One reviewer recounted a distressing incident involving their 96-year-old mother being taken by ambulance to the hospital without proper notification sent to her power of attorney. The administrative decision to have her sign away her bed while being transported also raised red flags about neglectful practices within management protocols?reflecting an apparent disregard for patient interests amidst logistical procedures.

Cleanliness standards have emerged as another point of controversy as well. While some reviewers acknowledged efforts made towards maintaining sanitation standards within patient areas?such as clean bedding and attentive personal hygiene?others highlighted severe deficiencies in room cleanliness throughout their stays. There were complaints about dusty environments and unclean bathrooms persisting even when family members attempted to bring these issues to staff attention.

Food quality emerged as another area generating mixed reactions; while some patients reported enjoying meals provided by the center others described them as subpar or outright unpleasant?a factor compounded by occasional reports noting that residents were left hungry if aides were unavailable during meal times or when popular items ran out quickly due to low supply levels.

Lastly, experiences surrounding end-of-life care at Jameson Care Center drew notable disapproval from families who felt neglected during difficult times. The circumstances surrounding one individual's passing led family members feeling abandoned by management?s lackadaisical handling regarding funeral arrangements?a perceived failure in compassionate service during an already vulnerable time heightened feelings of distrust towards future engagement with this facility should further healthcare needs arise.

Overall, while Jameson Care Center showcases dedicated staff committed to patient recovery through rehabilitation efforts coupled with moments of compassionate care amongst certain employees hinting that good work is achievable within its walls; overwhelming feedback about poor staffing levels lacks essential communication strategies alongside pressing concerns surrounding sanitation paint a troubling picture?one rife with inconsistencies demanding urgent improvements if it hopes foster trust among its residents? families once more.

Physicians

• St Luke's Medical PC (0.1 miles)
• UPMC Jameson Health System College Fields (0.2 miles)
• David A Belvedere (0.3 miles)
• Heart and Vascular Institute (0.3 miles)
• ABC Pediatric Care (0.6 miles)
• Primary Health Network (1.4 miles)
• Miracle-Ear Hearing Aid Center (1.4 miles)

Restaurants

• Mama Janes Eatery (0.2 miles)
• Applebee's (0.3 miles)
• Arby's (0.4 miles)
• Wendy's (0.5 miles)
• Soni's Italian Restaurant (0.5 miles)
• Crane Room Grille (1.1 miles)
• McDonald's (2.2 miles)

Parks

• Pearson Park (1.3 miles)
• Marti Park (2.8 miles)
• Shenango Community Park (7.2 miles)
• Bob Cene Park (12 miles)

Places of Worship

• First United Methodist Church (1.7 miles)
• First Assembly Of God (2.3 miles)
• Zion's Hill (8 miles)
• New Virginia United Methodist Church (11.5 miles)
• Shenango Valley Baptist Church (12.4 miles)
• Mercer Baptist Church (12.4 miles)

Pharmacies

• Rite Aid (2.8 miles)
• Medicine Shoppe (2.8 miles)
• Walgreens (3.2 miles)
• UPMC Jameson Outpatient Pharmacy (3.2 miles)
• The Hometown Pharmacy (3.6 miles)
• Millennium Pharmacy Systems (4 miles)
• Rite Aid (4.1 miles)

Hospitals

• UPMC Jameson Hospital - North Campus (3.2 miles)
• Edgewood Surgical Hospital (3.5 miles)
• New Wilmington Family Medicine (4.4 miles)
• Jameson Health System (4.9 miles)
• UPMC Jameson Hospital - South Campus (4.9 miles)
• UPMC Horizon - Shenango Valley (11.9 miles)

Transportation

• Tina's Taxi and Delivery (12.3 miles)