DON Services in New Castle, PA
Save
DON Services is a senior community in New Castle, PA.
Information last verified:
1929 E. Washington Street, New Castle, PA 16101
For more information about senior living options: (866) 208-4318
Several reviewers report coverage gaps and staffing problems.
Some reviewers say they were left without a caregiver, including being left alone for extended stretches. Others describe unreliable staffing when workers call off, with no replacement or late replacements. A couple also mention having trouble keeping a support person long-term.
Many reviewers praise caregivers for being friendly and helpful.
A frequent theme across reviews is positive day-to-day interactions with caregivers and staff. Several people describe caregivers as dedicated, helpful, clean, and fast, and they say the agency made them feel well cared for. One reviewer also highlights that caregivers arrived on time, came prepared, and were responsive when help was needed.
Reviewers describe problems with office communication and management.
Some reviewers criticize the office for issues like not providing a working phone option or not giving advance notice about caregiver changes. Others complain that the office is poorly managed or that office staff and nurses can be rude and unprofessional. On the positive side, at least one reviewer says the agency is easy to reach and returns messages promptly.
Residents describe prompt help after a plumbing mishap.
Two reviews describe a shower installation issue that led to flooding, with the team responding by cleaning up water damage. In both accounts, the crew accepted responsibility right away and additional staff followed up over the weekend. One reviewer credits the way it was handled with making a difficult situation more manageable around the holidays.
Some reviewers mention help with technology problems.
A couple of reviews describe the agency helping when a computer encountered issues, including switching to Windows 10. The reviewers characterize the help as very helpful and connected to getting their devices working again. These accounts are separate from the caregiving-focused reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
This area of New Castle, Pennsylvania offers a variety of amenities and services that cater to senior living needs. With several restaurants in close proximity, including Elham Restaurant and Hugger-Mugger Tasty Recipes, seniors can enjoy delicious meals without having to travel far. Additionally, there are multiple pharmacies such as CVS and Revco Drug Stores nearby for convenient access to medications. Medical care is readily available with several physician offices and hospitals in the area, including UPMC Jameson Hospital. For recreational activities, there are parks like Shenango Community Park and Pearson Park within a short distance for enjoyable outdoor outings. Places of worship such as First Assembly Of God and First United Methodist Church provide spiritual support for residents. Overall, this part of New Castle offers a range of services that cater to the needs of older individuals looking for a comfortable and convenient living environment.
DON Services is located at 1929 E. Washington Street, New Castle, PA 16101 in Lawrence County, Pennsylvania
La Casa
New Castle, PA
Convenient access to nearby amenities (parks, pharmacies, doctors, restaurants, places of worship, hospitals).
La Casa Personal Care Home
New Castle, PA
Small 13-bed setting with personalized care; supports diabetes/dietary restrictions; 24/7 supervision and ADL help; meals, housekeeping, transportation coordination; furnished rooms, dining, outdoor space, and Wi?Fi; nearby pharmacies, physicians, and hospitals.
Haven Convalescent Home
New Castle, PA
Compassionate staff in a clean, home-like setting with personalized attention.
Jameson Shenango Community Hlt
New Castle, PA
Exceptional care in a serene, nature-forward setting with easy access to pharmacies, physicians, restaurants, and hospitals.
Quality Life Services - New Castle
New Castle, PA
Friendly staff with good communication with families; meals reportedly enjoyable.
Arc Housing Of Lawrence County
New Castle, PA
24-hour supervision with ADL assistance and diabetes-friendly dining, plus on-site amenities.
Jameson Care Center
New Castle, PA
Caring rehab-focused staff and clean rooms.
Northview Estates
Ellwood City, PA
Clean, attractive facility with friendly staff and engaging activities.
Shenango On The Green
New Wilmington, PA
Quality meals and a welcoming, family-oriented atmosphere with social activities.
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.
8 Essential Assistive Devices for Older Adults
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
