DON Services

Pros

• Chris from Don took immediate responsibility for the plumbing issue and helped clean up the flood, showing genuine care for the customer’s wellbeing.
• The staff at Don Services are described as wonderful, friendly, and helpful, making a positive impact on their clients' lives.
• Many customers appreciated the cleanliness, speed, and assistance provided by Don Services, especially for individuals with disabilities.
• Clients expressed satisfaction with the caregivers from the agency, noting their punctuality, preparation, and friendly demeanor.
• The agency's communication is praised for being prompt and efficient in returning calls and addressing client needs.
• Overall experiences with the agency have been highly favorable, leading to strong recommendations to others seeking similar services.
• Employees at Don Services enjoy their work environment and are dedicated to helping others effectively.

Cons

• The initial plumbing mistake led to significant damage and flooding in the house, causing distress before the holidays.
• Although the agency responded promptly to the flooding issue, it highlights a serious human error in their service.
• There is an implied frustration with the insurance process that was necessary due to the incident, which may have caused additional stress.
• While caregivers are generally praised, there is an underlying concern about potential inconsistencies or issues if not matched correctly.

Review

In a world where customer service can often feel impersonal, the positive experiences shared by clients of Don Services highlight the extraordinary support and care that this agency provides. One particularly noteworthy account recounts an unfortunate incident involving a shower installation that led to significant flooding in a home. Chris, one of the technicians from Don Services, immediately took responsibility for the mishap caused by a pipe that came apart due to human error?a mistake many could make. This swift acknowledgment not only demonstrated professionalism but also illustrated the company?s commitment to its clients. Instead of taking a step back during such a trying time, Chris and his crew jumped into action, working tirelessly over the weekend to clean up the aftermath of the flooding. Their proactive approach helped alleviate some of the stress associated with dealing with insurance companies and repair logistics, reaffirming their dedication to customer well-being.

The response from Don Services didn?t end with cleaning up; it also involved ongoing communication and support from various staff members who checked in on the client's daughter during this distressing period. Such genuine care is rare and speaks volumes about their values as an organization. By prioritizing empathy and responsiveness over mere transactional relationships, Don Services fostered not just client satisfaction but genuine trust within their community.

Clients have consistently praised the overall experience provided by Don Services?from staff interactions at initial meetings to caregiver visits afterward. Many described their caregivers as punctual, prepared, friendly, and eager to meet needs effectively. The consistency in quality across various services indicates robust staff training and selection processes, ensuring that those who enter homes are not only capable professionals but also compassionate individuals ready to assist clients in meaningful ways.

Among clients who required ongoing assistance for family members?such as elderly parents?the feedback has been equally positive. One review highlighted how much families appreciated having caregivers who became excellent matches for their loved ones? needs. These caregivers were noted for being reliable and adaptable while maintaining a warm rapport with both clients and their families. Providing high-quality care becomes even more critical when working with vulnerable populations; hence, it?s encouraging to see such positive remarks about caregiver performance within this agency.

Potential employees looking at Don Services have expressed optimism regarding job opportunities within the organization as well. Reviews outlined not just possibilities for employment but described an environment conducive to growth?an essence captured through camaraderie among staff members dedicated to helping others. Many felt encouraged by witnessing firsthand how teamwork contributed positively toward client outcomes while creating an atmosphere filled with enthusiasm.

Moreover, customers seeking assistance often recounted their feelings about reaching out for help?it was clear they found comfort in knowing they could easily contact representatives from Don Services whenever necessary or leave messages that would be promptly returned?demonstrating effective communication practices which are integral in building lasting relationships between service providers and recipients alike.

In conclusion, whether through remediation after disasters or ongoing supportive caregiving roles, Don Services has proven itself as an invaluable resource for those in need within its community. The consistent feedback surrounding its operations underscores a philosophy rooted deeply in compassion?one that ensures every effort is made toward uplifting both consumers facing challenges while nurturing rewarding workplaces filled with dedicated individuals committed to making meaningful impacts day after day.

This area of New Castle, Pennsylvania offers a variety of amenities and services that cater to senior living needs. With several restaurants in close proximity, including Elham Restaurant and Hugger-Mugger Tasty Recipes, seniors can enjoy delicious meals without having to travel far. Additionally, there are multiple pharmacies such as CVS and Revco Drug Stores nearby for convenient access to medications. Medical care is readily available with several physician offices and hospitals in the area, including UPMC Jameson Hospital. For recreational activities, there are parks like Shenango Community Park and Pearson Park within a short distance for enjoyable outdoor outings. Places of worship such as First Assembly Of God and First United Methodist Church provide spiritual support for residents. Overall, this part of New Castle offers a range of services that cater to the needs of older individuals looking for a comfortable and convenient living environment.

Restaurants

• Elham Restaurant (0.1 miles)
• Hugger-Mugger Tasty Recipes (1.1 miles)
• Two Fat Guys And An Oven (1.7 miles)
• Pizza Man's Pizza (2 miles)
• Edwards Restaurant & Lounge (2.7 miles)
• Forbush Drive In (3.2 miles)
• Bills Sandwich Shop (3.6 miles)

Physicians

• Shenango Primary Care (0.6 miles)
• UPMC Jameson Community Health Center: Shenango (1.1 miles)
• UPMC Jameson Partial Hospitalization Program (1.9 miles)
• Dr Ali (2.2 miles)
• Pain Management Clinic (2.4 miles)
• Lawrence County Surgery Center (2.6 miles)
• Oral & Facial Surgical Center - John W Clemenza DMD MD (4.1 miles)

Parks

• Shenango Community Park (1.3 miles)
• Pearson Park (5.6 miles)
• Marti Park (8 miles)
• R.C. Stiefel Park (9.3 miles)
• McConnells Mill State Park (10 miles)
• Moraine State Park (10.2 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Revco Drug Stores (1.3 miles)
• East Side Pharmacy (1.4 miles)
• Professional Pharmacy Solutions (1.6 miles)
• McKesson (1.6 miles)
• Medicine Shoppe (2 miles)
• Rite Aid (2.1 miles)

Hospitals

• UPMC Jameson Hospital - South Campus (1.6 miles)
• Jameson Health System (1.6 miles)
• Edgewood Surgical Hospital (2.6 miles)
• UPMC Jameson Hospital - North Campus (2.9 miles)
• Heritage Valley Health System (9.6 miles)
• New Wilmington Family Medicine (9.9 miles)

Places of Worship

• First Assembly Of God (4.2 miles)
• First United Methodist Church (4.2 miles)
• Crestfield (13.2 miles)
• Chippewa Alliance Church (13.6 miles)
• Zion's Hill (13.8 miles)

Cafes

• National Grind (8.5 miles)
• Panera Bread (14.2 miles)