Redstone Highlands

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Redstone Highlands

4949 Cline Hollow Road, Murrysville, PA 15668

For more information about senior living options: (844) 490-3973

3.4 from 12 reviews
5 stars
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Assisted Living Respite Care

Overall Review of Redstone Highlands

Pros

  • pro The reviewers had a great experience with the service at this location.
  • pro They were relieved by the professionalism and options provided by the staff.
  • pro Redstone Highlands is described as an amazing place that cares about residents and staff.
  • pro The staff are described as incredibly professional, caring, and supportive.
  • pro The mom's caregivers are described as gentle and patient, uplifting visitors' spirits.
  • pro The community and residents are amazing, with plenty of daily activities and well-maintained facilities.
  • pro The staff at Redstone Highlands made their grandfather's last year a happy one, and families would highly recommend the facility.
  • pro Choosing Redstone Highlands in Murrysville was described as the best decision.

Cons

  • pro Redstone only cares about money, period.
  • pro The residents there are ignored.
  • pro They do not receive good hygiene, if any.
  • pro They wear soiled clothes, other people's clothes, and are dressed in clothing inside out or backwards.
  • pro A resident fell and broke her hip; the charge nurse did not call an ambulance, and the resident died as a result of the negligence.
  • pro There is zero care there; no empathy whatsoever.
  • pro The reviewer believes prisoners get better care.
  • pro For what families pay, their loved ones should be treated like kings and queens.
  • pro A caregiver, Christina Ankney, allegedly stole or ripped a woman's wedding rings.
  • pro A dementia patient reportedly had filthy, greasy hair hanging in her eyes.
  • pro They continue to get away with these atrocities.
  • pro The reviewer urges people to think before placing their loved ones there.
  • pro Redstone is not what potential adopters should consider when seeking the best care.
  • pro The staff is incredibly rude.
  • pro The reviewer would not trust Redstone with their cats.

Review

Across these reviews, Redstone Highlands emerges as a place of strong contrasts, where some families describe deeply positive experiences and others allege serious shortcomings. Several visitors frame their time with the facility as genuinely reassuring and hopeful, especially when it comes to the attitude and competence of the staff during initial visits and ongoing care. In one account, grandparents and family members visited and felt relieved by the professionalism and the range of options presented by the staff. The tone here is warm and appreciative, suggesting that, at least for some residents and families, the location can deliver a high level of support and a sense of security.

Another passionate endorsement centers on the idea that Redstone Highlands is an amazing place that genuinely cares about both residents and staff. The reviewer emphasizes positive outcomes and personal pride in belonging to the community. The staff is described as very professional and supportive, with the narrator noting that they have learned a great deal and feel a strong sense of belonging. This perspective paints Redstone Highlands as a place where professional dedication and a collaborative culture translate into meaningful, uplifting experiences for residents and their families.

Yet not all reviews align with these glowing impressions. One lengthy and highly charged critique paints a starkly different picture: the reviewer accuses Redstone Highlands of prioritizing money over people, leaving residents ignored and lacking basic hygiene. The description goes further, alleging that residents were dressed in soiled or borrowed clothes, sometimes worn inside out or backwards, and recounts a specific incident in which a charge nurse allegedly did not call an ambulance after a resident fell, with the reviewer asserting that the woman died as a result of negligence. The same post accuses the facility of a pervasive lack of care and empathy, even suggesting that the care provided was worse than what one would expect from prisoners. The reviewer also mentions an accusation of theft by a caregiver, naming Christina Ankney as having ripped a woman's wedding rings from her finger, and comments on the appearance of the patient, including filthy, greasy hair. Taken together, these claims portray what the author views as systemic neglect and mistreatment, urging readers to think twice before placing a loved one in the facility.

In a different vein, another set of remarks highlights deeply positive experiences with Redstone Highlands in Murrysville. A family shares that their mother began to experience confusion at home, and after researching care options in 2021, they chose Redstone Highlands in Murrysville. They describe the staff as incredible - caring, loving, and patient - with their mother now living in the memory care terrace for many months. The account emphasizes daily activities, ample opportunities to stay busy, indoor and outdoor walking areas, nourishing food, and clean, well-maintained common spaces that feel inviting. For these reviewers, the environment is supportive and the staff's demeanor consistently uplifting, contributing to a sense of relief for the entire family.

Other voices add to the tapestry with shorter but pointed observations. One reviewer simply states, "Staff is incredibly rude," a stark contrast to the more effusive praise elsewhere. There is also a marginally tempered note that the reviewer "only give a class there," followed by an affirmation that the place is nice. And another positive, unambiguous testament highlights the community and the residents as amazing, reinforcing the sense that Redstone Highlands can be a welcoming, close-knit environment. Still another account details how the staff treated a grandfather with kindness, attentiveness, and understanding from the initial intake through the grieving process, with a strong recommendation to friends and family. This sentiment underscores a rewarding, home-like atmosphere experienced by some families.

Taken together, the collection of reviews sketches a nuanced portrait: Redstone Highlands appears to be a facility that can deliver exceptional care, warmth, and engagement for many residents, with staff who are patient, gentle, and actively involved in daily life. It also shows that experiences can diverge sharply within the same organization, with some families describing profoundly negative experiences involving neglect, hygiene concerns, and alleged misconduct, while others celebrate responsive care, dignity, and a supportive community. The overall thread is a reminder that outcomes at Redstone Highlands may depend on location, staff, and individual circumstances, and that prospective families should conduct thorough, on-site due diligence while weighing both glowing testimonials and critical accounts.

In the end, several reviewers speak to a recurring theme: when Redstone Highlands works well for a family, it does so in ways that feel like a true partnership - where a resident's day-to-day life is enriched by attentive staff, meaningful activities, and a respectful environment. For others, the concerns raised are significant enough to question whether the care meets expectations or standards. The diverse range of experiences - ranging from life-affirming care and community to allegations of neglect and conflict - creates a complex, multi-faceted picture of Redstone Highlands, one that prospective families would do well to explore with candid conversations, site visits, and careful consideration of what matters most for their loved ones.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Redstone Highlands in Murrysville, PA is an assisted living community that offers respite care for seniors. Our fully furnished apartments provide a comfortable and homelike environment for residents to enjoy. Amenities include cable or satellite TV, a dining room, a small library, and outdoor spaces where residents can relax and socialize. Our kitchenettes allow residents the option to prepare their own meals, but restaurant-style dining is also available.

We offer comprehensive care services with 24-hour supervision. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also have a mental wellness program in place to support the emotional well-being of our residents. Our dedicated team manages medication administration and prepares nutritious meals according to special dietary restrictions like diabetes diets.

Residents can engage in a variety of activities including resident-run events and scheduled daily activities designed to promote socialization and stimulate cognitive abilities.

Our location offers convenient access to nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows our residents to easily access necessary services while enjoying all that the community has to offer.

At Redstone Highlands in Murrysville, we strive to create a warm and welcoming environment where seniors can receive the care they need while maintaining their independence and enjoying an active lifestyle.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.2 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Rite Aid (3.3 miles)
  • Garda Rx (4.5 miles)
  • Rite Aid (5.8 miles)
  • CVS Pharmacy (6.4 miles)

Restaurants

  • Juniper Grill - Murrysville (0.2 miles)
  • Eat'n Park Restaurant (0.7 miles)
  • Burgatory (2.3 miles)
  • Bella Luna Trattoria (2.6 miles)
  • Arby's (3.3 miles)
  • McDonald's (3.4 miles)
  • Black Sheep Bar and Grill (3.9 miles)

Physicians

  • Oral & Maxillofacial Surgery (0.3 miles)
  • Dr Hahalyak One Franklin Centre (1.6 miles)
  • Premier Medical Associates (3 miles)
  • Orthopedic Specialists Of UPMC (3.5 miles)
  • Partners in health- Level Green (3.9 miles)
  • Partners In Health Upmc (4.2 miles)
  • Greater Pittsburgh Orthopaedic Associates - Monroeville (5 miles)

Places of Worship

  • Bridge City Church (1 miles)
  • Mother of Sorrows Church (1.5 miles)
  • North American Martyrs (4.8 miles)
  • St Bernadette Catholic Church (6 miles)
  • Norwin Christian Church (8.3 miles)
  • Saint Susanna (8.4 miles)
  • Faith Community Church (8.8 miles)

Cafes

  • First Watch - Murrysville (2.2 miles)
  • Starbucks (5.6 miles)
  • Panera Bread (5.7 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (7.3 miles)
  • Aroma Joe's (9 miles)
  • Panera Bread (9.1 miles)

Parks

  • Townsend Park (2.6 miles)
  • Heritage Park (4.3 miles)
  • The Woods at Brandywine Community (5 miles)
  • Monroeville Community Park (5.5 miles)
  • Irwin Park (7 miles)
  • Hempfield Parks and Rec (7.4 miles)

Hospitals

  • LifeCare Hospitals of Pittsburgh-Monroeville (4.6 miles)
  • Forbes Regional Hospital (4.7 miles)
  • Forbes Hospital (4.7 miles)
  • Healthsouth Rehabilitation Hospital of Greater Pittsburgh (5.9 miles)
  • Latrobe Hospital (7.6 miles)

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