Redstone Highlands
Save4949 Cline Hollow Road, Murrysville, PA 15668
For more information about senior living options: (844) 490-3973
Across these reviews, Redstone Highlands emerges as a place of strong contrasts, where some families describe deeply positive experiences and others allege serious shortcomings. Several visitors frame their time with the facility as genuinely reassuring and hopeful, especially when it comes to the attitude and competence of the staff during initial visits and ongoing care. In one account, grandparents and family members visited and felt relieved by the professionalism and the range of options presented by the staff. The tone here is warm and appreciative, suggesting that, at least for some residents and families, the location can deliver a high level of support and a sense of security.
Another passionate endorsement centers on the idea that Redstone Highlands is an amazing place that genuinely cares about both residents and staff. The reviewer emphasizes positive outcomes and personal pride in belonging to the community. The staff is described as very professional and supportive, with the narrator noting that they have learned a great deal and feel a strong sense of belonging. This perspective paints Redstone Highlands as a place where professional dedication and a collaborative culture translate into meaningful, uplifting experiences for residents and their families.
Yet not all reviews align with these glowing impressions. One lengthy and highly charged critique paints a starkly different picture: the reviewer accuses Redstone Highlands of prioritizing money over people, leaving residents ignored and lacking basic hygiene. The description goes further, alleging that residents were dressed in soiled or borrowed clothes, sometimes worn inside out or backwards, and recounts a specific incident in which a charge nurse allegedly did not call an ambulance after a resident fell, with the reviewer asserting that the woman died as a result of negligence. The same post accuses the facility of a pervasive lack of care and empathy, even suggesting that the care provided was worse than what one would expect from prisoners. The reviewer also mentions an accusation of theft by a caregiver, naming Christina Ankney as having ripped a woman's wedding rings from her finger, and comments on the appearance of the patient, including filthy, greasy hair. Taken together, these claims portray what the author views as systemic neglect and mistreatment, urging readers to think twice before placing a loved one in the facility.
In a different vein, another set of remarks highlights deeply positive experiences with Redstone Highlands in Murrysville. A family shares that their mother began to experience confusion at home, and after researching care options in 2021, they chose Redstone Highlands in Murrysville. They describe the staff as incredible - caring, loving, and patient - with their mother now living in the memory care terrace for many months. The account emphasizes daily activities, ample opportunities to stay busy, indoor and outdoor walking areas, nourishing food, and clean, well-maintained common spaces that feel inviting. For these reviewers, the environment is supportive and the staff's demeanor consistently uplifting, contributing to a sense of relief for the entire family.
Other voices add to the tapestry with shorter but pointed observations. One reviewer simply states, "Staff is incredibly rude," a stark contrast to the more effusive praise elsewhere. There is also a marginally tempered note that the reviewer "only give a class there," followed by an affirmation that the place is nice. And another positive, unambiguous testament highlights the community and the residents as amazing, reinforcing the sense that Redstone Highlands can be a welcoming, close-knit environment. Still another account details how the staff treated a grandfather with kindness, attentiveness, and understanding from the initial intake through the grieving process, with a strong recommendation to friends and family. This sentiment underscores a rewarding, home-like atmosphere experienced by some families.
Taken together, the collection of reviews sketches a nuanced portrait: Redstone Highlands appears to be a facility that can deliver exceptional care, warmth, and engagement for many residents, with staff who are patient, gentle, and actively involved in daily life. It also shows that experiences can diverge sharply within the same organization, with some families describing profoundly negative experiences involving neglect, hygiene concerns, and alleged misconduct, while others celebrate responsive care, dignity, and a supportive community. The overall thread is a reminder that outcomes at Redstone Highlands may depend on location, staff, and individual circumstances, and that prospective families should conduct thorough, on-site due diligence while weighing both glowing testimonials and critical accounts.
In the end, several reviewers speak to a recurring theme: when Redstone Highlands works well for a family, it does so in ways that feel like a true partnership - where a resident's day-to-day life is enriched by attentive staff, meaningful activities, and a respectful environment. For others, the concerns raised are significant enough to question whether the care meets expectations or standards. The diverse range of experiences - ranging from life-affirming care and community to allegations of neglect and conflict - creates a complex, multi-faceted picture of Redstone Highlands, one that prospective families would do well to explore with candid conversations, site visits, and careful consideration of what matters most for their loved ones.
Redstone Highlands in Murrysville, PA is an assisted living community that offers respite care for seniors. Our fully furnished apartments provide a comfortable and homelike environment for residents to enjoy. Amenities include cable or satellite TV, a dining room, a small library, and outdoor spaces where residents can relax and socialize. Our kitchenettes allow residents the option to prepare their own meals, but restaurant-style dining is also available.
We offer comprehensive care services with 24-hour supervision. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also have a mental wellness program in place to support the emotional well-being of our residents. Our dedicated team manages medication administration and prepares nutritious meals according to special dietary restrictions like diabetes diets.
Residents can engage in a variety of activities including resident-run events and scheduled daily activities designed to promote socialization and stimulate cognitive abilities.
Our location offers convenient access to nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows our residents to easily access necessary services while enjoying all that the community has to offer.
At Redstone Highlands in Murrysville, we strive to create a warm and welcoming environment where seniors can receive the care they need while maintaining their independence and enjoying an active lifestyle.
Redstone Highlands is located at 4949 Cline Hollow Road, Murrysville, PA 15668 in Westmoreland County, Pennsylvania
Redstone Highlands on seniors.fyi includes 5 photos including images showing interior, salon, mirrors, dining, exercise equipment, fireplace, lighting, decor, and more.
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