Brookdale Murrysville

Pros

• The staff at Brookdale Murrysville is described as caring, friendly, and attentive to the needs of the residents.
• The facility is noted for its cleanliness and modern design, providing a pleasant environment for both residents and their families.
• Residents enjoy a variety of activities that promote engagement and social interaction.
• Communication between staff and families is reported to be very effective, with regular updates regarding residents' health and care.
• Many reviewers express high levels of satisfaction with the quality of care provided, recommending the community to others seeking memory care options.
• Families appreciate the individualized approach to care, particularly suited for those with specific needs, such as dementia.
• The facility offers convenient amenities like on-site beauty services and well-decorated living spaces that make residents feel at home.

Cons

• The experience at the facility was described as horrible, with complaints about being understaffed and staff members constantly complaining.
• There was a lack of organization, leading to missing belongings and inconsistent updates on patient status from different staff members.
• A resident was sent to the hospital without notification to the family, causing frustration and concern about unattended care.
• There were concerns regarding the cleanliness and attention given to patients during visits.
• Some residents weren't sufficiently assisted with changing or eating, indicating a need for improvement in personal care.
• Staff training on dealing with dementia patients was mentioned as inadequate, affecting the quality of care provided.
• Loud music during dinner and other disturbances were criticized as disruptive to the dining experience for residents.

Review

The reviews of Brookdale Murrysville present a complex picture of the experiences families have had with the facility, revealing both commendable strengths and notable weaknesses. Many reviewers express satisfaction with the cleanliness of the community, noting that it is well maintained and free from unpleasant odors. The layout includes various amenities such as beauty shops, libraries, lounges, and recreational areas that contribute to a supportive environment for residents. Families appreciate that the rooms allow for personalization, which helps create a homelike atmosphere for loved ones who are staying in memory care.

Another recurring theme in positive feedback is the quality of staff at Brookdale Murrysville. Multiple reviewers highlight the friendliness and attentiveness of caregivers who seem genuinely invested in meeting patients’ needs. One reviewer recalls how their mother received excellent care from what they described as a “caring” staff. Communication is also frequently commended; family members appreciate being kept informed about any health concerns or changes regarding their loved ones’ conditions. Many families feel confident recommending Brookdale Murrysville to others seeking memory care options due to these positive interactions.

In stark contrast to these favorable aspects, however, some reviews focus on serious deficiencies that significantly marred their experiences at Brookdale Murrysville. Several reviewers recount troubling incidents involving lack of communication and oversight concerning patient care. For instance, one family reported an alarming situation in which they were not notified when their loved one was sent to the hospital for four hours; this absence of communication left them feeling neglected and uninformed about their mother’s well-being. Another review mentioned missing personal belongings, raising concerns about overall organization within the facility.

There are also criticisms regarding staffing levels; some reviewers noted that they observed an understaffed environment where employees often seemed overwhelmed or unprepared to address patients' needs effectively. This lack of adequate support led certain patients to remain unattended for extended periods during visits, raising questions about the level of individualized attention given to residents. Additionally, families expressed frustration over inconsistencies in updates provided by different staff members regarding their loved ones' conditions; conflicting reports diminished trust and exacerbated stress during already challenging times.

Moreover, while most families were happy with activities provided at Brookdale Murrysville aimed at engaging residents socially and cognitively, there were mentions that some residents appeared disengaged or isolated during visits—particularly instances where individuals with advanced dementia spent long hours inactive without stimulation or movement. Critiques also included complaints about dining environments being disruptive due to loud music during mealtime or improper medication management near common areas like dining rooms.

Ultimately, while many families celebrate Brookdale Murrysville's cleanliness, caring staff attitude, responsiveness regarding health concerns, and quality activities as significant strengths contributing positively to resident lives in memory care settings—serious cautionary notes emerge from other families lamenting communication breakdowns and inadequate staffing levels leading to a disorganized experience detrimental to patient care quality. This dichotomy underscores a vital need for continuous improvement initiatives within assisted living facilities like Brookdale Murrysville so that residents receive both compassionate care as well as structured systems ensuring safety and accountability among caregivers.

This part of Export, Pennsylvania offers a variety of amenities that cater to senior living needs. With multiple restaurants nearby such as Juniper Grill and Eat'n Park Restaurant, seniors can enjoy convenient dining options. Pharmacies like Rite Aid and Walgreens are also easily accessible for medication needs. Additionally, there are several reputable healthcare facilities in the area including hospitals like Forbes Regional Hospital and LifeCare Hospitals of Pittsburgh-Monroeville. Places of worship such as Mother of Sorrows Church and Bridge City Church provide spiritual support for those who value their faith. For leisurely activities, parks like Heritage Park and Townsend Park offer green spaces for relaxation and recreation. Overall, this part of Export, Pennsylvania provides a balanced mix of amenities essential for comfortable senior living.

Restaurants

• Juniper Grill - Murrysville (0.8 miles)
• Eat'n Park Restaurant (1.4 miles)
• Burgatory (3 miles)
• Bella Luna Trattoria (3.3 miles)
• Black Sheep Bar and Grill (4 miles)
• Arby's (4 miles)
• McDonald's (4.2 miles)

Pharmacies

• Rite Aid (0.9 miles)
• Walgreens (1.2 miles)
• Garda Rx (3.7 miles)
• CVS Pharmacy (4 miles)
• Rite Aid (4 miles)
• Rite Aid (6.6 miles)
• CVS Pharmacy (7.1 miles)

Physicians

• Oral & Maxillofacial Surgery (1.1 miles)
• Dr Hahalyak One Franklin Centre (2.3 miles)
• Partners In Health Upmc (3.5 miles)
• Premier Medical Associates (3.7 miles)
• Orthopedic Specialists Of UPMC (4.2 miles)
• Partners in health- Level Green (4.3 miles)
• Delmont Surgery Center (4.5 miles)

Places of Worship

• Bridge City Church (1.7 miles)
• Mother of Sorrows Church (2.2 miles)
• North American Martyrs (5.5 miles)
• St Bernadette Catholic Church (6.8 miles)
• Norwin Christian Church (8.3 miles)
• Saint Susanna (9.1 miles)
• Faith Community Church (9.5 miles)

Cafes

• First Watch - Murrysville (2.9 miles)
• Starbucks (6.3 miles)
• Panera Bread (6.4 miles)
• Starbucks (7.3 miles)
• Panera Bread (7.3 miles)
• Aroma Joe's (8.5 miles)
• Panera Bread (8.6 miles)

Parks

• Townsend Park (3.1 miles)
• Heritage Park (5 miles)
• The Woods at Brandywine Community (5 miles)
• Monroeville Community Park (6.2 miles)
• Hempfield Parks and Rec (6.7 miles)
• Irwin Park (7.1 miles)
• Twin Lakes Dog Park (9.5 miles)

Hospitals

• LifeCare Hospitals of Pittsburgh-Monroeville (5.3 miles)
• Forbes Regional Hospital (5.4 miles)
• Forbes Hospital (5.4 miles)
• Healthsouth Rehabilitation Hospital of Greater Pittsburgh (6.6 miles)
• Latrobe Hospital (7.2 miles)
• Excela Health (9.4 miles)