Via Quest HomeCare Inc

Pros

• They are angels.
• They are the best.
• They are there if you need to talk.
• They genuinely cared about giving the best care possible.
• The staff showed a lot of work, love, and compassion.
• Becky and Lori made things move quickly and effortlessly.
• Kat became part of the family and provided presence and support.
• Marcy provided calming presence and expertise, helping during respiratory distress and allowing the family to be at their loved one's side.
• Jamie, Brandy, and Kendal were exceptional and a real blessing, providing care and emotional support.
• The team provided emotional support in addition to care, and the overall experience was outstanding and highly recommended.

Cons

• The hospice nurse Angie was rude and disrespectful during a hard time.
• She helped induce a death which is illegal.
• Palliative care is the last thing the reviewer would call this.

Review

Across several heartfelt accounts, ViaQuest Hospice emerges as a source of steadfast support and compassionate care during some of life's most challenging moments. The common thread running through these testimonials is a sincere appreciation for a team that shows up with kindness, listens to families, and stays present as needs evolve. Families describe the staff as genuinely invested in the well?being of their loved ones, combining clinical skill with emotional warmth.

One reviewer speaks passionately about a future-mother-in-law who was cared for by ViaQuest. They describe the team as angelic and emphasize that the people looking after their loved one - nurses, aides, and social workers - were consistently focused on delivering the best possible care. The sentiment is that, in moments of uncertainty and fear, the ViaQuest team provided reassurance and support, staying attentive and available whenever there was a need to talk or to coordinate care.

Another reviewer offers a longer, most positive reflection on a hospice experience that extended over months. They state that their mom spent six months with ViaQuest hospice, and throughout that time every member of the team - nurses, aides, and social workers - displayed a genuine concern for delivering top?quality care. The reviewer highlights the breadth of the team's involvement and the depth of their commitment, calling the experience "highly recommended" and underscoring the difference made by consistent, compassionate attention from the entire staff.

In addition to the broad praise for the care model, individual team members are named for their specific contributions. Becky and Lori are commended for navigating behind the scenes work and moving things forward quickly and smoothly, making the care process feel seamless in the midst of a stressful situation. Kat is described as immediately becoming part of the family, taking the time to learn about the family's needs and providing both practical support and a comforting presence. Although Kat was relatively new to hospice, the reviewer notes that nothing about her demeanor suggested inexperience; instead, she appeared perfectly suited to the vocation.

Marcy receives similar high praise for stepping in at a difficult moment with competence and grace. Facing a loved one's respiratory distress, she is credited with bringing a sense of calm and control, ensuring that the family could be present at a beloved relative's side as he took his last breath. The reviewer expresses enduring gratitude for Marcy's expertise and the soothing presence she offered during a profoundly trying time, emphasizing the lasting impact of her care on the family.

Another trio - Jamie, Brandy, and Kendal - is described as exceptional and a true blessing during a very challenging period. They consistently provided not only care for the mother but also emotional support for the family. The reviewer notes that these team members were a steady source of reassurance and practical help, reinforcing the sense that ViaQuest's approach centers on both medical care and heartfelt support for those navigating loss.

The overall portrait is one of a hospice service that is highly valued for its compassionate, client?focused approach. The reviews repeatedly highlight how the care team balances clinical proficiency with a comforting presence, enabling families to feel heard and supported at every step. The dedication of social workers like Tracie, who are mentioned as part of the team's ongoing, person?centered approach, reinforces the message that ViaQuest staff are attentive not just to symptoms but to the emotional and practical needs that accompany end?of?life care.

Against these overwhelmingly positive experiences, one reviewer offers a markedly different perspective. They describe a hospice nurse named Angie as rude and disrespectful during a very difficult time. The reviewer goes further to claim that Angie helped induce a death in a manner they describe as illegal, and they express strong dissatisfaction with palliative care in light of that experience. It is important to note that these statements reflect the reviewer's account and interpretation of events, and they are presented here as part of the reviewer's feedback rather than as an established fact about the care provided by ViaQuest as a whole.

Taken together, the collection of experiences portrays ViaQuest Hospice as a team that is frequently described as angelic by families - an embodiment of care, presence, and responsiveness during some of life's most trying moments. The praise centers on the combination of professional medical care, timely action, and sincere emotional support from a diverse team of nurses, aides, and social workers who work to ensure that families feel supported and understood. While one review raises concerns about a single staff member, the broader set of testimonials emphasizes a consistent pattern of compassionate care and meaningful, family?focused engagement from ViaQuest Hospice.

This part of Monongahale, Pennsylvania offers a range of amenities and services that may be appealing for seniors looking to relocate. There are several pharmacies nearby, making it convenient to access medications and healthcare supplies. In terms of healthcare, there are hospitals and physicians within a short distance, providing easy access to medical care. The area also features a variety of restaurants and cafes, offering dining options for seniors looking to enjoy meals outside their homes. For those who enjoy outdoor activities, there are several parks in the vicinity where one can relax or engage in recreational activities. Additionally, there are places of worship for those looking to nurture their spiritual well-being. Overall, this area provides a mix of conveniences and leisure options that may suit the needs of seniors seeking a comfortable and engaging living environment.

Pharmacies

• Rite Aid (0.6 miles)
• Union Prescription Center (3.4 miles)
• Rite Aid (3.8 miles)
• Medved's Pharmacy (4.2 miles)
• Rite Aid (5.9 miles)
• Rite Aid (6.1 miles)
• Hometown Pharmacy (6.4 miles)

Hospitals

• Fernand N Parent & Associate - Fernand N Parent Jr MD (0.6 miles)
• Monongahela Valley Hospital (1.4 miles)
• Jefferson Regional Hosp (6.1 miles)
• Mon Valley California Imaging (9.5 miles)

Physicians

• Holets Henry E Jr MD (0.9 miles)
• Elite Medispa (3.7 miles)
• Dr Gosai (3.8 miles)
• Advanced Orthopaedics (3.8 miles)
• Richard Mitchell MD (4.2 miles)
• Orthopedic Group PC (4.2 miles)
• DeRienzo Family Practice (5.4 miles)

Restaurants

• Pho Valley (1.2 miles)
• McDonald's (4.4 miles)
• Red Caboose (4.9 miles)
• Speers Street Grill (5.6 miles)
• Back Porch Restaurant (5.6 miles)
• Kodiax (5.7 miles)
• Denny's (6.1 miles)

Cafes

• Perked Up Cafe (4.2 miles)
• Mario (4.3 miles)
• GetGo Café and Store (5.5 miles)
• Starbucks (6 miles)
• Starbucks (9.7 miles)

Places of Worship

• The Epiphany Of Our Lord Catholic Church (4.4 miles)
• St Sebastians Church (5.7 miles)
• Methodist Church (6.7 miles)
• Ruler of Life Christian Fellowship (7.6 miles)
• Saint Patrick Church (10.5 miles)

Parks

• Monessen City Park (4.6 miles)
• Monessen City Park (4.7 miles)
• Mingo Creek County Park (5.1 miles)
• Tepes Park (5.7 miles)
• Evans Fields (6.9 miles)
• Cedar Creek Park (8.5 miles)
• South Park Dog Park (9.1 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (10.2 miles)