Havencrest Healthcare And Rehabilitation Center in Monongahela, PA

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Havencrest Healthcare And Rehabilitation Center in Monongahela, PA

1277 Country Club Road, Monongahela, PA 15063

For more information about senior living options: (844) 490-3973

3.2 from 48 reviews
5 stars
24
4 stars
3
3 stars
0
2 stars
1
1 stars
20

Skilled Nursing Facility

Overall Review of Havencrest Healthcare And Rehabilitation Center

Pros

  • pro The staff across departments is excellent and very kind to patients.
  • pro The facility is very clean and well-kept.
  • pro The therapists are wonderful and focused on patient independence.
  • pro Personal care services like manicures and foot care are provided and appreciated.
  • pro The dining options are good, with residents praising the food.
  • pro The rehab program is excellent, with pleasant and attentive staff.
  • pro Family members find the staff friendly, upbeat, and helpful during visits.
  • pro The facility offers engaging activities, such as bingo and card games, in a nice activity room.
  • pro The social services staff are compassionate and helpful to families.
  • pro The administrator is approachable and open to communication.

Cons

  • pro The facility is described as terrible, miserable, disgusting, and worse than a prison.
  • pro The patient was left alone in her room for long periods and did not receive medications, bathroom assistance, water, or drains care.
  • pro The nurses and aides are described as ignorant, rude, lazy, and unprofessional, often not responding to calls or coordinating care.
  • pro The environment is filthy and poorly maintained, with dirty rooms, worn bedding, and broken or unsafe conditions.
  • pro The food is described as terrible or garbage, frequently served cold or undercooked.
  • pro Communication is poor, with staff ignoring phones, giving unreliable information, and failing to follow up with families.
  • pro The night shift is described as horrible, with staff deemed dangerous or untrustworthy in their care.

Review

Havencrest Healthcare and Rehabilitation Center in Monongahela is best suited for families seeking a rehab-forward option where skilled therapy and concrete recovery goals are the primary aim, and where present family oversight can meaningfully guide daily care. The strongest case for Havencrest rests with residents who need physical or occupational therapy to rebuild strength after surgery or illness and who can benefit from a relatively active therapy team, clean common spaces, and structured activities. When the focus is recovery, and there is a capable advocate ensuring timely therapy, Havencrest can deliver tangible progress and meaningful independence for many weeks of rehab.

That said, potential entrants should explicitly consider alternatives if long-term care with consistently high staffing levels is nonnegotiable. A number of reviews flag persistent concerns about nurse responsiveness, bedside care, and administrative follow-through. Families unsure they can supervise care at all hours may find Havencrest challenging, especially if the resident's needs are complex or dementia-related, where timely help and thorough supervision become crucial. The contrast across shifts and the occasional gaps in communication suggest that Havencrest may not be the best match for residents requiring near-constant, highly reliable monitoring or for those who cannot mount an aggressive advocacy effort.

Key pros at Havencrest include a reputation for caring therapy teams, attentive aides, and a facility that is clean and well-maintained. Several reviews point to positive, person-centered intervention from therapists who pursue patient independence, along with pleasant dining experiences and opportunities for social engagement. Families note that some staff members - particularly in rehabilitation roles - are genuinely accommodating, and that the administration can be reachable and responsive when concerns are raised. These strengths create real value for short-term rehab clients who can leverage strong therapy to regain function and return home.

However, the main cons can significantly blunt the upside if not mitigated. The most troubling themes center on slow or inconsistent response to nurse calls, uneven bedside care, and occasional reports of disorganization or inattentiveness from front-line staff. Some residents endured dirty rooms, equipment issues, or gaps in basic daily care, and a few experiences describe an alarming lack of timely attention during critical moments. Communication breaks - whether about transfers, physician visits, or changes in treatment - sit at the core of these failures, amplifying anxiety for families and residents alike. In short, the care experience at Havencrest can swing from commendable to distressing, depending largely on staffing at any given time and the degree of advocacy present.

From a decision-making perspective, the offset between pros and cons hinges on three levers: rehabilitation quality, reliability of daily care, and the family's capacity to supervise. When therapy teams are delivering aggressive, goal-oriented plans and the environment remains clean and inviting, Havencrest can produce outcomes that justify the stay. Yet when staffing gaps widen or communication breaks occur, the advantage of strong therapy is easily undercut by delays in pain management, assistance with personal care, or timely responses to emergencies. For families choosing Havencrest, the prudent path is to align expectations with a plan for active oversight, especially during evenings and weekends, and to quantify progress with a clear rehab roadmap rather than relying on general impressions.

Practically, families should visit multiple times, observe staff interactions across shifts, and specifically inquire about nurse-call responsiveness, times to assist with bathroom needs, and the process for escalating concerns. Ask for a direct line of communication with the therapy director and a realistic schedule of PT/OT sessions, including weekend coverage if needed. Review menus and dietary flexibility, room size and privacy in two-person rooms, and strategies for maintaining cleanliness and infection control. If the resident's needs extend beyond rehab - such as complex medical care or dementia support - consider nearby facilities with consistent staffing models and stronger reputations for sustained daily care, such as options the area has highlighted in separate communities. A trial period, with explicit milestones and documented feedback, can reveal whether Havencrest is capable of delivering both high-quality therapy and dependable daily care.

The bottom line is pragmatic: Havencrest can be a solid choice for rehab-focused residents when there is active advocacy and reliable therapy, but it remains a facility where outcomes depend heavily on staffing stability and proactive communication. For families unwilling or unable to supervise care closely, alternatives with stronger, more consistent staffing and clearer accountability may be safer. If choosing Havencrest, approach it as a structured recovery program with a built-in oversight framework - treat every concern as actionable, demand timely responses, and continuously measure progress against a concrete rehab plan.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Havencrest Healthcare And Rehabilitation Center in Monongahela, PA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The facility provides spacious and fully furnished accommodations, ensuring a comfortable living environment. Amenities include cable or satellite TV, a dining room, housekeeping services, and move-in coordination to make the transition as smooth as possible.

Residents can enjoy outdoor spaces such as gardens and have access to Wi-Fi/high-speed internet and telephone services to stay connected with loved ones. The center also features a small library where residents can indulge in their love for reading.

The dedicated staff at Havencrest provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management and follow special dietary restrictions including diabetes diets. Meal preparation and service are provided to ensure residents receive delicious and nutritious meals.

To enhance mental wellness, the center offers a mental wellness program which may include various therapies, counseling sessions, or group activities designed to improve overall emotional well-being.

Residents have the opportunity to engage in resident-run activities as well as participate in scheduled daily activities organized by the staff. This promotes socialization among residents while encouraging them to pursue their interests.

In terms of location convenience, there are three cafes, two parks, five pharmacies, eight physicians' offices, twelve restaurants, two places of worship nearby for easy access to essential services.

Overall, Havencrest Healthcare And Rehabilitation Center offers a comprehensive assisted living experience with its extensive amenities and care services designed to promote comfort, independence, and well-being for its residents.

Nearby Places of Interest

This part of Monongahela, Pennsylvania offers a variety of amenities that cater to senior living. With several hospitals located within close proximity, medical care is easily accessible. There are numerous dining options ranging from casual eateries like McDonald's to more upscale options such as Speers Street Grill. Pharmacies like Rite Aid and Union Prescription Center are conveniently located for any prescription needs. Physicians specializing in various fields including orthopedics and family medicine are also nearby. For leisure activities, there are parks like Monessen City Park and Mingo Creek County Park where seniors can enjoy nature and outdoor activities. Additionally, places of worship like The Epiphany Of Our Lord Catholic Church provide spiritual support for those who value their faith community. Overall, this area provides a mix of healthcare services, dining choices, medical facilities, and recreational opportunities suitable for seniors looking for a comfortable and convenient living environment in Monongahela.

Hospitals

  • Monongahela Valley Hospital (0.6 miles)
  • Fernand N Parent & Associate - Fernand N Parent Jr MD (2.2 miles)
  • Jefferson Regional Hosp (4.4 miles)
  • Mon Valley California Imaging (7.9 miles)

Restaurants

  • Pho Valley (0.6 miles)
  • McDonald's (2.7 miles)
  • Speers Street Grill (3.9 miles)
  • Back Porch Restaurant (3.9 miles)
  • Kodiax (4 miles)
  • Eat'n Park Restaurant (4.5 miles)
  • Denny's (4.5 miles)

Pharmacies

  • Union Prescription Center (1.8 miles)
  • Rite Aid (2.2 miles)
  • Rite Aid (2.2 miles)
  • Medved's Pharmacy (2.5 miles)
  • Rite Aid (4.5 miles)
  • Hometown Pharmacy (5.5 miles)
  • Rite Aid (7 miles)

Physicians

  • Elite Medispa (2 miles)
  • Advanced Orthopaedics (2 miles)
  • Dr Gosai (2.1 miles)
  • Richard Mitchell MD (2.5 miles)
  • Orthopedic Group PC (2.5 miles)
  • Holets Henry E Jr MD (2.7 miles)
  • DeRienzo Family Practice (3.7 miles)

Cafes

  • Perked Up Cafe (2.5 miles)
  • Mario (2.6 miles)
  • Starbucks (4.4 miles)
  • GetGo Café and Store (6.5 miles)
  • Starbucks (11.3 miles)

Places of Worship

  • The Epiphany Of Our Lord Catholic Church (2.7 miles)
  • St Sebastians Church (4 miles)
  • Methodist Church (6.3 miles)
  • Ruler of Life Christian Fellowship (7.2 miles)
  • Saint Andrew's Lutheran Church (10.8 miles)
  • Grace Baptist Church (11.5 miles)
  • Saint Patrick Church (11.5 miles)

Parks

  • Monessen City Park (2.8 miles)
  • Monessen City Park (2.9 miles)
  • Mingo Creek County Park (6.2 miles)
  • Tepes Park (7.2 miles)
  • Cedar Creek Park (7.4 miles)
  • Evans Fields (8.6 miles)
  • South Park Dog Park (10.8 miles)

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